Shellhorn and Hill Inc

User Reviews of Shellhorn and Hill Inc

poor customer service by Gail H. at InsiderPages

My boiler broke in October. I was assured that since I had platinum contract, there would be no service charge. The service man came out and was able to tell me I had a leak (I could have told him that since...
citysearch.com - user review - 12/14/2008
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Great Service Always the cheapest by at least 20 cents!! by charity d. at InsiderPages

I have been using shell horn and hill for 4 years now and every time i go to get my tank filled i call around first to check prices as i am not on automatic delivery and shellhorn has always remained the...
citysearch.com - user review - 10/07/2008
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DO NOT DO BUSINESS WITH SHELLHORN & HILL by Denise F. at InsiderPages

My contract was set to expire in July. I called b/c my tank was not full and wanted it to be full until the price per gallon went up by about $2. I was informed that if they came out a $20 charge would be...
citysearch.com - user review - 06/20/2008
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Whatever

I know nothing about S&H but anyone who writes a bad mouthing review like the last one is nuts! It's now June and he's writing it like it's still winter...and then he won't sign his name? What a pussy. I...
citysearch.com - user review - 06/05/2008
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Bad Service

Shellhorn and Hill used to be good about 6 years ago, now their service stinks. we have ran out of oil 2 times this winter and another time last winter and we have automatic delivery. Their employees are not...
citysearch.com - user review - 06/04/2008
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They were their to help me when I needed it most! by Julie S. at InsiderPages

My previouse oil company has let me down on several occasions (only making service calls duringthe week, from 10am - 4pm, not very condusive for working people. Shell Horn assisted me when my furnace was...
citysearch.com - user review - 03/14/2008
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Automatic Delivery????

Shellhorn and Hill is oblivious to what customer service is. I had to call for my automatic delivery, and then they wanted to charge me an extra $10 ontop of the over $3 a gallon price for same day delivery....
citysearch.com - user review - 03/11/2008
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cold blast by Keitha D. at InsiderPages

They were supposed to deliver oil after paying them, the oil man never showed up and on top of that they wanted me to pay another $170.00 to have 10gal. worth of oil put into my tank. the lady I spoke to told...
citysearch.com - user review - 11/24/2007
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I cancelled them today by franco l. at InsiderPages

Luckily I monitor my oil tank, so I contacted shellhorn & hill requesting a delivery ( even though I'm on automatic delivery and I'm being charged so that I don't have to request it ). Next I found Alger Oil,...
citysearch.com - user review - 02/22/2007
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Shellhorn & Hill Meltdown by joan t. at InsiderPages

The recent forecast cold blast obviously was not understood by Shellhorn & Hill - we ran out of fuel when we were on automatic delivery. When called, the operator said we were not the only ones - that was a...
citysearch.com - user review - 02/22/2007
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VERY POOR SERVICE AND IGNORANT PEOPLE!!! by jonathan h. at InsiderPages

After spending $5,000 on a new oil boiler, and being convinced to go from 2 zones to 1, one of our rooms consequently does not get heated (same season as installation). There was no help in trying to rectify...
citysearch.com - user review - 12/05/2006
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Heater maintenance by Mike L. at InsiderPages

We use Shellhorn and Hill for our heater. We purchase the premium contract each year for maintenance. Luckily I haven't needed to use it for any heater problems. We have only used them to do a yearly service...
citysearch.com - user review - 06/15/2006
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