Douglas Ave Day Spa and Salon

User Reviews of Douglas Ave Day Spa and Salon

Poor Quality Product

I went to this spa/salon for a mani & pedi. I was very disappointed in the quality of product used and customer service regarding my poor experience. The nail polish used was old, sticky and goopy. It did not dry. I waited in the salon an hour for the product to dry and my nail tech assured me at this time that I could leave as it was dry. One hour later I touched something to my nail and the polish was messed up. I phoned the salon, they offered for me to come back at the end of the day, but I couldn't as I had an engagement that evening. No other time to return was offered. They did offer me to return immediately and touch it up myself, but truthfully adding more wet polish at this point would have been counter productive. Seven hours later that day, I sat on my hands and then discovered fabric prints in the fingernail polish. Eleven hours later, my dog jumped and landed on my toe, to leave a gash in the polish. This is not normal! The salon does not sell the product it uses, so I was unable to purchase the polish and do any touch ups back home. I have contacted them several times for retribution as I do not live in Wichita. They are unwilling. At best, I would hope that they would refund the nice tip! I will not go back to this salon and do not recommend anyone else go.
openlist - user review - 07/10/2008

Awesome Treatments and Service!!

I absolutley love this place. I went in and recieved a deep tissue massage, which I love, I got a great massage. Not only was I greeted with such friendly attitudes, was well takin care of, but I got all of it...
citysearch.com - user review - 06/26/2007
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Unfriendly, poor quality of service

This spa advertises "deep tissue" massage. I am an athlete, and was looking for someone to work on my back, hamstrings, ect. I called and spoke with the owner, who told me that they had a person who did deep...
citysearch.com - user review - 06/04/2007
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Just disappointed

Great aptmosphere but wasn't treated very well, just not friendly!
citysearch.com - user review - 01/07/2006
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Love this Place

I came in to this place with my husband for a "day at the Spa" and we were welcomed in and made to feel right at home. I loved the aptmosphere and all our treatments!! We will definatley be back. I wouldn't...
citysearch.com - user review - 06/30/2005
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