Mathis Brothers Furniture Company Inc

User Reviews of Mathis Brothers Furniture Company Inc

Decent deals in the back room by Nick C. at InsiderPages

Took my mom there for a chair and spent way too much time waiting on the reps - one of them was actually working with another couple while we were waiting for him - they work on commission so it must be rough...
citysearch.com - user review - 11/26/2008
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Horrible customer service by trudy b. at InsiderPages

I've just completed my 17th phone call to MBFurniture to unravel a series of mysteries concerning my credit card, my special order, delivery dates and various whodunits. Bottome line, the upfront shopping...
citysearch.com - user review - 11/18/2008
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Mathis Brothers Own Factory Direct and Guess... by Eduardo P. at InsiderPages

I bought a sofa and a love seat in Factory Direct on Sep. 15th 2008 and I paid for the delivery ($60.00). The delivery was scheduled to Sep. 20th 2008 and when they unload the love seat from the truck we...
citysearch.com - user review - 10/14/2008
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Horrible customer service

I purchased living room furniture on 09/08/08. One chair had to be ordered and it took over three weeks. When arrangements were made for delivery, I specifically made sure a weekend delivery was available....
citysearch.com - user review - 10/05/2008
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Worse shopping experience ever

worst experience of my life shopping at Mathis Brothers, treatly rudely, not allowed to shop, treated as though we were going to touch something or get something dirty. Not allowed to sit on furniture to try...
citysearch.com - user review - 09/16/2008
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No more shopping at Mathis Brothers by Janet F. at InsiderPages

On Saturday, September 13, I shopped at Mathis Brothers in Oklahoma City, looking for various items. We were met at the door by a saleswoman whom we immediately informed we were looking for a number of things...
citysearch.com - user review - 09/15/2008
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do not shop here

I recently purchased home office furniture -- a complete set with computer credenza/hutch, lateral file cabinet and also a bookcase. I was told by the salesman that MB had everything in stock, but that there...
citysearch.com - user review - 09/05/2008
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Ripoff Continues--But at least they admit it

Mathis Brothers responded to the complaint. Below is their response: I want to assure you that no employee is ever instructed to lie. With imported product, made in China, we are subject to availability of...
citysearch.com - user review - 07/25/2008
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Mathis brothers stinks

We bought and paid for furniture on April 20, 2008. The table and chairs were to arrive in 3 weeks, the china hutch and buffet were to arrive July 5. No table and chairs in 3 weeks, their answer was that it...
citysearch.com - user review - 07/12/2008
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Help fight Mathis Brothers Furniture

Dear Consumer, I am writing this invitation to all that have endured the painful experience of deal ing with Mathis Brothers Furniture (MBF) customer service. I too have had a horrible experience and I have...
citysearch.com - user review - 06/24/2008
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help fight Mathis Brothers Furniture by Gus G. at InsiderPages

Dear Consumer, I am writing this invitation to all that have endured the painful experience of dealing with Mathis Brothers Furniture (MBF) customer service. I too have had a horrible experience and I have...
citysearch.com - user review - 06/24/2008
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Terrible Customer Service

So far a horrible experience. Wrong furniture delivered on the first delivery date. Then, on second delivery 5 days later, and this only happened after too much time spent on the phone speaking with customer...
citysearch.com - user review - 06/17/2008
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Run!! Dont Shop Here!! by Sara P. at InsiderPages

When you spend $2000 on a bed you want it to be brand new and clean right?? Well at Mathis Brothers you will get a dirty mattress and when you request another one you will have to wait 6 to 8 weeks for a...
citysearch.com - user review - 04/27/2008
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mathis Brothers Furniture

My furniture was returned for a warramty repairs, after a week they called me at 8.00am and said your funiture is ready but can not be delivered today. i called them back and talk to a manager and say is earl...
citysearch.com - user review - 04/10/2008
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There are a few positives

I purchased almost $2,000 from Mathis Brothers, I had issues with one of my items getting in stock. I was told it would be in 2 weeks from the date I purchased it, after waiting and waiting it finally got in,...
citysearch.com - user review - 03/28/2008
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Great Furniture by Tina S. at InsiderPages

I purchased a queen bed and matress from Mathis Bros approx 13 years ago and love it. It was a great experience then w/the purchase and a great product. Lines were a bit long, but I was probably there on a...
citysearch.com - user review - 03/17/2008
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AWEFUL Customer Service and just AWEFUL to deal with.. a real nightmere!!

My Grandparents moved here to live near us from California. They had never bought anything new their whole lives, but because of the difference in living costs from CA to OK they were building a brand new home...
citysearch.com - user review - 02/15/2008
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Never again!!

I purchased a bedroom set (for my 11 year old son) a coffee table and end tables, spending over $1,000. Everything was fine at first, the sales lady, although, hard to understand, was very kind and...
citysearch.com - user review - 02/15/2008
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Horrible Customer Service - I will NEVER buy from here again! by Michele D. at InsiderPages

If took me three years to buy from Mathis Brothers again after several bad experiences. I kept thinking they would improve. They haven't, and this last experience is the straw that broke the camel's back....
citysearch.com - user review - 01/02/2008
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Horrible Furniture Rude Employees

I bought over 6 thousand dollars worth of furniture in Nov. of 2007. Among the items was a $1700.00 bed that was to be special ordered and arrived in 3 weeks. The bed had several wrong size parts to it so I...
citysearch.com - user review - 12/14/2007
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Mathis Brothers Furniture/Okc

A few years back I bought a sectional sofa at Mathis Brothers. I had to have it recovered because they didn't carry the color I wanted. The sales lady helped me pick out the fabric. She was very helpful and...
citysearch.com - user review - 11/24/2007
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What they have on the floor is not what you get

I spent 2,800 at Mathis Brothers after purchasing my new home. The furniture that did not arrived damaged wore out due to poor stitching and sub-standard materials within months. The pine is like balsa wood.
kudzu.com - user review - 11/12/2007
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Rude employees, CHEAPLY made furniture, ZERO help! by Sharon T. at InsiderPages

This has got to be the WORST furniture outfit in the USA! We bought beds for our kids. They broke ina week. (Kids gentle, only slept on them.) Parts fell off, canopy broke off..metal..and nearly clipped my 5...
citysearch.com - user review - 10/15/2007
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Mathis Brother's whateva ! horrid nightmare

Horrible costumer services, the person who sold me the "top of the line " dinning table ( WHATEVER) TRASH... when l went back to return it it was like if l l was from venous, rude people , horrible expirience...
citysearch.com - user review - 08/09/2007
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TERRIBLE customer service and Hope you have a repair kit on hand!!

Horrible! I would NEVER shop with these people again! They own several furniture stores in the OKC area and delivered trash. I called, couldn't get ahold of them. When I did, I told a woman in the finance...
citysearch.com - user review - 05/29/2007
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Take your business else where!

Spent over $2,000 on a matress set. The saleswoman stated that since my husband was unable to be there, that we had a 14 day period that if he didn't like the bed we could swap it out. I agreed and went ahead...
citysearch.com - user review - 04/08/2007
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Shop competitors if you have the opportunity - customer service is bad.

We recently purchased a king sized bed from Mathis Brothers and when they arrived to deliver it we were told that they did not have hardware for it so we would have to wait until someone come the next day to...
citysearch.com - user review - 10/04/2006
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waiting time to pick up furniture

If you don't want to wait for delivery (only 1 day a week to my area and I would have had to take off work) be prepared to wait up to 2 hours to pick up 1 piece of furniture. Here is the process: you wait in...
citysearch.com - user review - 02/24/2006
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Love it! by Debbie R. at InsiderPages

Quality furniture and an wide selection to choose from. Workers always available and willing to help. Good prices too, although checkout can sometimes be a little long, especially on the weekend. Kids are...
citysearch.com - user review - 11/12/2005
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If you can't find it here... by Samantha D. at InsiderPages

A furniture store probably doesn't carry it! Mathis Brothers has EVERYTHING! It is an absolutely huge store, and they offer everything from cheap furniture, to Ralph Lauren designer! Also, there is never a...
citysearch.com - user review - 11/03/2005
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Must see by Zhenghua C. at InsiderPages

This store is a must see. It has a variety of furniture, and the price is good also. The delivery is on time, and professional. The replacement for any damage is very easy, and they will send the replacement...
citysearch.com - user review - 10/27/2005
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Mathis Brothers Furniture by Judy R. at InsiderPages

Mathis Brothers Furniture has a remarkable selection of furniture to choose from, no matter what your taste or style! The staff is always helpful and friendly . People come from states away just to shop there.
citysearch.com - user review - 09/06/2005
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Very attentive by Kelly A. at InsiderPages

I was just browsing one day and received the best customer service I could ask for. When I told the gentleman I was just looking he didn't hound me and follow me around the store. He gave me time to look...
citysearch.com - user review - 09/06/2005
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Beautifull furniture by Jason J. at InsiderPages

I wish that I could buy new furniture everyday from here. They have beautifull furniture and good prices for the most part. It is easy to pick up the furniture and you can have it delivered to your house. The...
citysearch.com - user review - 08/13/2005
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Poor quality furniture by annette H. at InsiderPages

Sorry, I wouldn't recommend this furniture to anybody. We went to look for bunkbeds and although the price wasn't too bad, it wobbled something awful. Not something you want kids to sleep or play on at all....
citysearch.com - user review - 07/22/2005
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