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Open List Home >> Spring Valley, CA >> Health & Medicine >> Physicians >> Joseph Aiello

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Joseph Aiello

Based on 5 votes
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Local(619) 670-8028

10225 Austin Drive
Spring Valley, CA 91978

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Joseph Aiello
Local(619) 670-8028

10225 Austin Drive
Spring Valley, CA 91978

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User Reviews of Joseph Aiello

Good Service

I have only been here a couple times since changing insurance but the staff has been extremely helpful while remaining professional and corteous.
openlist - user review - 06/13/2008

VERY BAD

I recently had a very, very bad experience with Dr. Aiello and his staff. I hope that he will undergo training regarding the proper treatment of depression. On a Friday I called his office to ask that the speed up a prior authorization form that my pharmacy had provided the previous day as my insurance would not cover my Effexor XR until Dr. Aiello completed it. I was completely out of medicine & could not afford the approx. $40/day without insurance. I was coldly told that "pre-auth's" had already been done for the day & would be taken care of on Monday (it was around noon on Friday when I called). I asked what the Dr. recommended I do until Monday, and I was left a message that said to either pay the $40/day or wait until Monday. I took the latter approach and throughout the weekend experienced the worst side effects I had ever had in my life. I did not sleep for over 50 hours, had severe nightsweats, dizziness, panic attacks, thoughts of death and complete helplessness. I thought about going to the emergency room several times but managed to wait until 8 am Monday to call Dr. Aiello to help. I explained my situation and was horrified by their lack of concern and ability to help. While they did get the pre-auth completed, he refused to prescribe me anything for my anxiety or to sleep even though I think it is complete negligence for a Dr. to allow someone to come off of anti-depressants without a warning as to the severity of the side effects.
openlist - user review - 03/25/2008