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Luxury Spa for Guests and Members of La Torretta Del Lago


Do NOT, repeat, do NOT go to this salon. The woman who does waxing is the only one who is courteous and professional. The stylists are all complete shite. Had to wonder if I was experiencing some type of...
citysearch.com - user review - 03/01/2009
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Poor people skills with the Managers and the majority of the staff that work there. I have heard the few times that I went there the managers berating their staff...In front of customers no less!! No wonder...
citysearch.com - user review - 10/08/2008
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Have had good experiences with color and cuts. In addition, they had the best manicurist I've ever had. If Stephanie is still there, you have to make an appointment with her. She's a perfectionist and you will...
citysearch.com - user review - 09/02/2008
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Nickname: Diarrheayus Lack of respect towards their customers, employees, and especially their employees. It's a disgrace to the profession. Visiting a salon should be fun, not a pain. Customer service is a...
citysearch.com - user review - 06/03/2008
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When are business owners and business managers going to "get" that the front desk person is their only chance to make a good first impression? After asking for a credit card number in order to make an...
citysearch.com - user review - 05/27/2008
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I had services in the spa, I was greeted at the door, offered something to drink and shown into the spa. Quiet music, comfortable sofas to wait. The wait was short and the service was excellent. I left feeling...
citysearch.com - user review - 08/30/2007
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I recently went to Dionysus for the first time last week. I thought the greatest first impression was the smiling faces as soon as I walked in to make my appointment. The front desk staff was well educated on...
citysearch.com - user review - 08/19/2007
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I recently visited this salon because I was recommended by a friend. I had a great experience from beginning to end. When I first arrived I was a few minutes early. A very friendly staff member at the front...
citysearch.com - user review - 08/19/2007
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I had a confirmed appointment w/ a master stylist and waited a week for the pleasure. They called the night before & confirmed my appt. WITH THIS PARTICULAR STYLIST. When I arrived the next day I found the...
citysearch.com - user review - 08/06/2007
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After specifically telling the stylist that I did not want short hair, I ended up with hair that is not even long enough to get around a curling iron. Told him I wanted a feminine cut with fullness on side - I...
citysearch.com - user review - 07/23/2007
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Almost the exact same thing happened to me about a year ago. Sorry Nicole, it takes forever for it to grow out, but it does make you a lot more careful about where you go!
citysearch.com - user review - 07/20/2007
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I made an appointment for a second level hair cut ($65) as I was really bored with my hair style. Upon going into the salon, the stylist asked me what I had in mind. I told her that I was unsure but I knew...
citysearch.com - user review - 05/06/2007
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