Payless Cellular

User Reviews of Payless Cellular

Business Director by Talia G. at InsiderPages

Payless Cellular's service has always been horrible, but this power outage is outrageous. When my phone first stopped working, I called them to find out what was going on, and they actually hung up on me. I...
citysearch.com - user review - 09/15/2008
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Never Again use Payless Cellular by Blake B. at InsiderPages

I paid Payless Cellular $25 per month with no minutes, just so I could have a phone in case of emergency. Of course, when I had a car accident on 9/8/08 I couldn't call for help, a tow truck, my insurance...
citysearch.com - user review - 09/15/2008
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Status update? by Bunny K. at InsiderPages

I am out of service as of 09/15/08, even after going to CF on 09/04/08 and having my number typed into a coputer and put into the queue- whatever that means. Can anyone tell me what is going on with CF and...
citysearch.com - user review - 09/08/2008
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Update per Verizon port request dept by Paul K. at InsiderPages

Per my conversation with the Verizon port request department, the telephone numbers won't be lost since they are Verizon numbers leased to Payless. Payless has told them that it will take until Sept 15th at...
citysearch.com - user review - 09/08/2008
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Bad Business Operation by Erwin C. at InsiderPages

After being with Payless for years I guess it's been a Fantasy. Three cells out of service for over 7 days. Lots of BS from Fantasy and Payless. Nothing works. Went direct to Verizon, fast good service at...
citysearch.com - user review - 09/08/2008
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Breach of contract by Brad M. at InsiderPages

Can anyone offer legal advice on cancelling with Payless? Our 4 phones have been out for 6 days now. Verizon says that Payless only rents minutes from them, and they have no authority over Payless, The verizon...
citysearch.com - user review - 09/07/2008
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Not able to port telephone number, possible recourse by Ed H. at InsiderPages

I've been in porting hell for about 10 days. I'm going to call the City of Santa Monica's consumer protection division department in the city attorney's office. The number is (310) 458-8336. I suggest those of...
citysearch.com - user review - 09/07/2008
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Payless Cellular outage by David K. at InsiderPages

PORT YOUR NUMBERS -- (9/8/08 Update) Verizon Port Center (888) 844-7095. You must punch in any Verizon number to get to the prompts to reach customer service. You can't punch in your # that is held by Payless....
citysearch.com - user review - 09/06/2008
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What are they thinking? by U B. at InsiderPages

This outage is a joke! I'm without my cel phone for the last 2 days, and I cannot find the solution yet... they don't respond to my emails, no one is picking up the customer service line or no explanation...
citysearch.com - user review - 09/05/2008
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complete disaster by sandi m. at InsiderPages

UPDATE: Verizon told me that Payless ported my number to Coast to Coast service - so that when my service finally did come back on, it had been ported to another service. this has apparently delayed my request...
citysearch.com - user review - 09/05/2008
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RESTORED IN 2-3 HOURS...YEAH RIGHT!!!! by ann d. at InsiderPages

completely unacceptable! what's even worse is that we cannot transfer to verizon direct because the line needs to be reinstated in order to transfer it! . i know that they can reinstate as i also heard of a...
citysearch.com - user review - 09/05/2008
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Pissed off by Robert G. at InsiderPages

Has anyone actually had their service restored from the 9-2-08 outage? This company sucks. I've been a loyal customer for 12 years now and this is how they treat us. Customer service won't answer the phone or...
citysearch.com - user review - 09/04/2008
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changing service by Maria V. at InsiderPages

I was just told by Verizon this morning that Payless will not release my cell number - I spoke to someone in the porting department - that Payless is requesting additional time, and that the problems they are...
citysearch.com - user review - 09/04/2008
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Bad service by brad j. at InsiderPages

This outage is just outrageous. What bothers me most is the message people get when they try to call me -- that the phone is disconnected. Will try to re-sign with Verizon direct tomorrow. Anyone have any...
citysearch.com - user review - 09/04/2008
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Let's help Payless Cellular self-destruct! by Norman J. at InsiderPages

We've had seven phones serviced by Payless for at least 15 years. We're pretty good customers, right? Wrong. They don't give a damn. Since the outage (going on well over two days now) have they tried to...
citysearch.com - user review - 09/04/2008
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Shady company - don't re-sign with them and spread the word by Hey N. at InsiderPages

Payless Cellular outage has not yet been resolved for all customers today/Thursday, but a select group of customers including a friend of mine had service restored yesterday/Wednesday. They told my friend that...
citysearch.com - user review - 09/04/2008
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Verizon Blackberry Outage Sept. 2, 2008 - Sept 3 continuing until??? by Bill J. at InsiderPages

All Verizon service has been out for nearly 24 hours! I was told yesterday, it would be resolved in 3 hours. If you call Payless Cellular or Cellular Fantasy today, it rings busy. No posting of problem on...
citysearch.com - user review - 09/03/2008
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Is payless cellular going out of business by Andrew K. at InsiderPages

Is this cellular place maybe going out of business? Just a thought. I have never seen an outage like this. If you think you are signing up with cingular, t-mobile or verizon, you are not. I thought i was...
citysearch.com - user review - 09/03/2008
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Poor Customer Service by Mark R. at InsiderPages

This cell phone service outage has now gone on over 24 hours. The message I receive when I try to use my cell phone is that I have not paid my bill, which I have paid, of course. Calls to my number tell the...
citysearch.com - user review - 09/03/2008
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Poor Service, CRM & Quality Control by David O. at InsiderPages

This service outage is totally unacceptable. Trying to reach anyone at Payless Cellular or Cellular Fantasy is totally impossible. I had to drive down to Santa Monica from Burbank to go into Cellular Fantasy...
citysearch.com - user review - 09/03/2008
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Lousy - lots of hidden clauses

At first I was quite happy with my purchase from Cellular Fantasy/Payless Cellular. They bent over backwards get me what I wanted. But now I'm near the end of my 2-year contract with Cingular, and I want to...
citysearch.com - user review - 06/30/2007
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Great by e h. at InsiderPages

This company handles the payments for Cellular Fantasy. Easy to deal with. Great service. Knowledgeable phone people. They have been very helpful to me for the last 3-1/2 years.
citysearch.com - user review - 10/30/2006
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