The Coach Store

User Reviews of The Coach Store

Yelp.com Review - by Nine N.

1.0 of 5 stars. Valley Fair Coach is the reason why I fell out of love with Coach in the first place. After their poor, snooty customer service, way back when, I then realized how craptastic their quality of "goods"...
yelp.com - user review - 08/18/2009
Full Review »

Yelp.com Review - by dan m.

5.0 of 5 stars. First of all, Damn you mom for wanting a Coach Bag, and damn you for being able to spot a fake. I could have had 30 "Flea Market Coach Bags" for the price of this one. Now that I've vented.... If you...
yelp.com - user review - 05/02/2009
Full Review »

Yelp.com Review - by Vicky L.

1.0 of 5 stars. The Coach brand used to represent something. It used to equate luxurious leather and quality workmanship. Instead of continuing to cater and upkeep their lovely brand, they cheapened themselves to...
yelp.com - user review - 01/06/2009
Full Review »

Yelp.com Review - by Monica L.

4.0 of 5 stars. Thank you Coach for helping my husband buy me the best Christmas gift this year! A new purse and wallet.....and he picked out the right style for me! He asked the clerk for some help, told her my...
yelp.com - user review - 12/27/2008
Full Review »

Yelp.com Review - by Gloria L.

1.0 of 5 stars. I pretty much try avoiding this store at all costs. This is because:1) this coach store has the worst service of ANY retail store I've been to. First time I went there, waited almost 30 minutes to pay...
yelp.com - user review - 12/09/2008
Full Review »

Yelp.com Review - by Wendy C.

1.0 of 5 stars. Sales people only talk to you if you look like you have money.... they are very snobby and have horrible service.. i mean who dresses up in their most expensive stuff to go shopping?
yelp.com - user review - 11/03/2008
Full Review »

Yelp.com Review - by Thuy Tien T.

3.0 of 5 stars. Anything about Coach scares me because I am not a fan of Coach purses and the whole Coach empire. I came in here once and bought a little key chain wallet thing because my credit cards were falling...
yelp.com - user review - 10/23/2008
Full Review »

Yelp.com Review - by DaraDara S.

3.0 of 5 stars. I'm not a huge Coach fan but they do have some decent inexpensive basic clutches that I like. The staff here are all pretty friendly and helpful but they are absolutely clueless about their own...
yelp.com - user review - 08/28/2008
Full Review »

Yelp.com Review - by lasinnombre R.

4.0 of 5 stars. I love the staff here they are always greeting you with a smile and are not always following you around asking you 100 times "do you need help?" they give you space and I love my space!! They are...
yelp.com - user review - 08/25/2008
Full Review »

Yelp.com Review - by leia b.

4.0 of 5 stars. Well I have only been in the store twice, and the two times I was in there I bought a men's duffel bag and a wrislet. Not too pricey and I was very happy with the service. That's all.......
yelp.com - user review - 07/30/2008
Full Review »

Yelp.com Review - by Cherry X.

4.0 of 5 stars. Staff is always very helpful. I have bought shoes, and a purse. I bought shoes for myself. Went back and bought some for my mom. They didn't have her size. So they offered to order them and pay for...
yelp.com - user review - 07/30/2008
Full Review »

Yelp.com Review - by Jenn T.

5.0 of 5 stars. i'm surprised this place doesnt have good reviews.i've always had great service here and they've never failed me. they always have what i want in stock. especially the shoes.... those are so damn hard...
yelp.com - user review - 07/25/2008
Full Review »

Yelp.com Review - by LaLee D.

5.0 of 5 stars. I love Coach and love to stop by this store whenever I'm in Valley Fair. I'm always satisfied with the products that I buy here and the customer service has been fair. I mean, with the weekend...
yelp.com - user review - 07/12/2008
Full Review »

Yelp.com Review - by Juan B.

1.0 of 5 stars. I came here a while back to look for a purse my fiancee was crazy about. Upon walking in, I was greeted by some old british lady who really wasn't helpful. I described the purse to her about 3 times...
yelp.com - user review - 07/10/2008
Full Review »

Yelp.com Review - by Ann Leslie V.

3.0 of 5 stars. Tonight, my boyfriend and I came in to buy him a new wallet .. My boyfriend ended up leaving his old wallet in the wash and it got ruined - so I figured I'd get him a new one for our anniversary.I...
yelp.com - user review - 06/23/2008
Full Review »

Yelp.com Review - by Donna P.

5.0 of 5 stars. I'm always greeted immediately upon walking in with a "Hello" and a smile. The sales people have always been extremely friendly and happy to help when needed.I would not hesitate to buy from here...
yelp.com - user review - 05/25/2008
Full Review »

Yelp.com Review - by Ann C.

4.0 of 5 stars. Sometimes they aren't super responsive to seeing people walk in. However for the most part they are pretty good. My experience with a return due to damage was very professional. They took the info and...
yelp.com - user review - 03/31/2008
Full Review »

Yelp.com Review - by Tiffany W.

4.0 of 5 stars. I love Coach and I love going into Coach to look around even if I'm not going to buy something. Before, I didn't really like this Coach location because the Sales Associates here aren't that great....
yelp.com - user review - 08/25/2007
Full Review »

Yelp.com Review - by sdmomma r.

5.0 of 5 stars. love this place omg do i love this place lmao!! lily is the best person ever! she is always so helpful!! everyone there is so nice! i thought they were going to be snobby and ignore me but it was the...
yelp.com - user review - 08/20/2007
Full Review »

Yelp.com Review - by j w.

1.0 of 5 stars. I don't know how this place sells anything. The salespeople completely ignore most of the customers. I've gone in looking like a bum, dressed up, and with the boyfriend on the arm. Every time, I...
yelp.com - user review - 04/30/2007
Full Review »

Yelp.com Review - by Krystal N.

3.0 of 5 stars. Coach is on and off with me. Sometimes great collections, other times WTF were they thinking collections. When the legacy collection came out, my love for Coach was reignited! Coach was my first true...
yelp.com - user review - 04/24/2007
Full Review »

Yelp.com Review - by Jenny P.

4.0 of 5 stars. I don't really understand everyone's gripes about this place. I have always gotten very good service from them, even when they are super busy. I was just here this past weekend for the preferred...
yelp.com - user review - 03/21/2007
Full Review »

Yelp.com Review - by cindy k.

1.0 of 5 stars. i own a lot of coach stuff, and i have gotten many coach products for my mom and sister... so i'm very familiar with the products. i go into the coach store one afternoon for one item, refills for my...
yelp.com - user review - 02/06/2007
Full Review »

Yelp.com Review - by Lynn C.

1.0 of 5 stars. Excuse me for wanting my bag TODAY. The customer service here is horrible. My friends and I waited for ten minutes after flagging down multiple people before realizing that HEY they're not going to...
yelp.com - user review - 01/31/2007
Full Review »

Yelp.com Review - by mimi c.

2.0 of 5 stars. i like the store, decent purses for a decent price but their customer service is horrible. if you dont dress up they give you the most horrible service or is it just me?! this happened to me a few...
yelp.com - user review - 12/13/2006
Full Review »

Yelp.com Review - by Rob C.

1.0 of 5 stars. Where most of my disposable income goes every month, gaaah. Yes wifey, you can buy that purse, which looks like every other damn Coach purse in your closet except that it has some different colored...
yelp.com - user review - 07/28/2006
Full Review »