Open List Home >> San Jose, CA >> Shopping >> Clothing >> Women's Apparel >> Gucci America
4.0 of 5 stars.
I went there for sunglasses. theyre so pretty. and not that expensive. $320.the service is good. the place is at a great location!
yelp.com - user review - 10/16/2009
Full Review »
2.0 of 5 stars.
Its really a hit or miss here. I've had plenty of experiences here that have been very good or extremely bad.I bought 2 Gucci wallets and they didn't put any of the cards or authenticity cards inside...
yelp.com - user review - 09/23/2009
Full Review »
3.0 of 5 stars.
3 stars for the selection, but try returning a bag at this location WITH a receipt. Why the %UCK you keep asking me why I am returning the bag. I never have this experience is SF or Vegas...I think...
yelp.com - user review - 09/20/2009
Full Review »
2.0 of 5 stars.
UGH! The service SUCKS here. I'm so frustrated with this place that I don't even bother going in here anymore.I walked in one day because I saw a bag online that I wanted. I was looking up to see if...
yelp.com - user review - 09/10/2009
Full Review »
1.0 of 5 stars.
The service here was atrocious. I walked in clearly looking to buy something and was ignored by every single employee in the store. Do yourself a favor and shop at the Gucci in San Francisco at...
yelp.com - user review - 08/30/2009
Full Review »
1.0 of 5 stars.
Very disappointed with the quality and service of Gucci. My wife bought a purse last November and the sales person kissed-up to her big time. She was told that if there are any issues with her...
yelp.com - user review - 08/12/2009
Full Review »
1.0 of 5 stars.
VERY disappointed at this Gucci location.I walked in with my boyfriend looking at the bags and NOT once were we greeted. There was one sales girl standing right next to us as we were looking at a bag...
yelp.com - user review - 08/10/2009
Full Review »
4.0 of 5 stars.
I don't see how people here have had bad experiences. Whenever I've gone in here to buy a bag or whatever, I get treated with respect. Of course, when I go in I know what I want and I get it. If I'm...
yelp.com - user review - 07/25/2009
Full Review »
4.0 of 5 stars.
I've been popping in and out of the Santana Row location for years; even back when buying a Gucci purse was just a dream.I really think the customer service at this location could be better. My first...
yelp.com - user review - 07/24/2009
Full Review »
3.0 of 5 stars.
I went to Gucci since the Santana Row website said they have a Gucci Spring Summer '09 Sale until July 31, 2009. When I went there the lady said the sale was over at the store. Ohhhkaaayy.I wasn't...
yelp.com - user review - 07/15/2009
Full Review »
5.0 of 5 stars.
Good service. I love Gucci. Probably my favorite and most bought brand. I love the quality of their purses and the price isn't too expensive, it's reasonable. I'm always greeted with friendly smiles...
yelp.com - user review - 06/26/2009
Full Review »
4.0 of 5 stars.
After Burberry, this would be my next favorite high end brand. I remember going in here a couple of times: by myself, with my sister, and with my coworker. I was looking for something for mother's...
yelp.com - user review - 06/23/2009
Full Review »
3.0 of 5 stars.
came in really quick to buy a wallet.. was slightly greeted (yay!) by the hispanic girl with slightly curly hair.. i was just browsin' and asked her a couple questions about the styles of wallets.....
yelp.com - user review - 05/31/2009
Full Review »
4.0 of 5 stars.
I was surprised at how good of an experience I had here as a matter of fact. I figured places that sell designer things tend to have snobby ass employees but the gf and I were mildly surprised when we...
yelp.com - user review - 05/28/2009
Full Review »
4.0 of 5 stars.
This is the closest Gucci boutique in the area and I stop by frequently to drool.I've purchased from Vesper before and he's a gem! Once I called him for a purse on sale and he was able to locate one...
yelp.com - user review - 05/11/2009
Full Review »
3.0 of 5 stars.
Gucci, Gucci, Gucci. I love you but you freakin put me and bf in debt! Waaaaaaaaay in debt. Jaykay, I wouldn't purchase from here if I didnt have the financial means to do so in the first place, but...
yelp.com - user review - 05/02/2009
Full Review »
1.0 of 5 stars.
Went to this location to get my bag fixed. They refused to fix it because I didn't buy the bag at the Gucci store and I was not in their "system". A week later, I was in SF and happened to pass by the...
yelp.com - user review - 04/29/2009
Full Review »
5.0 of 5 stars.
i called in to see if they had a purse in stock and melody put the purse on hold for me. right when i walked in she knew who i was and got the purse for me right away. she was really nice and she...
yelp.com - user review - 04/15/2009
Full Review »
4.0 of 5 stars.
Whenever I walk into Gucci.. I do not get the welcome I deserve until a month a go when I was helped by Rianti! I actually walked out really happy with the tote bag I got. I also got a post card from...
yelp.com - user review - 04/10/2009
Full Review »
5.0 of 5 stars.
I was a big fan of Louis Vuitton until i entered this store.So.... I was looking for a money clip, something that hold more than 4 credit cards, and cash as well. I looked around LV, Burberry,...
yelp.com - user review - 03/26/2009
Full Review »
5.0 of 5 stars.
I LOVE THIS PLACE! Knew someone who used to work there and got my sexy as heck purse for half the price. The perks of working retail! Cha ching!
yelp.com - user review - 02/09/2009
Full Review »
1.0 of 5 stars.
I've been to this location several times and have been disappointed each time. Either the customer service is substandard or the quality of the bags are seriously lacking. I once had to return a bag...
yelp.com - user review - 02/02/2009
Full Review »
3.0 of 5 stars.
love love love Gucci, not so fond of this store or rather (some) of the employees. I went in one time to purchase a bag for my mom as a gift, I basically had to approach them and ask them for help,...
yelp.com - user review - 01/23/2009
Full Review »
5.0 of 5 stars.
GUCCI, how I love you, let me count the ways," you are the only one who can make me CREAM IN MY PANTIES. F-a man, I just need a new bag to please my semi-materialistic Capricorn tendencies (what,...
yelp.com - user review - 01/23/2009
Full Review »
4.0 of 5 stars.
I have changed my mind about Gucci...i went to pick up my purse today and lo and behold...the sitch work was absolutely horrible. I couldnt believe that they sent it out and it came back looking the...
yelp.com - user review - 01/10/2009
Full Review »
4.0 of 5 stars.
I'm a very quick, not so picky shopper. So I browsed through GUcci and found a super cute bag. The sales guy helped me right when I walked through the door. I'm glad he didn't underestimate me like I...
yelp.com - user review - 01/07/2009
Full Review »
2.0 of 5 stars.
Sometimes I dress in cheapsies, and sometimes I wear all my best clothes just because. Wearing all my best clothes gets me so much more attention in this place and its pretty gross. I hate their new...
yelp.com - user review - 12/21/2008
Full Review »
4.0 of 5 stars.
Lets see ....my first visit to this gucci was with my girlfriend and the sales rep sure took a while to get to me. What? did it look like i didnt have the money to buy something? Obviously I was in...
yelp.com - user review - 12/17/2008
Full Review »
1.0 of 5 stars.
I made a Yelp account, SPECIFICALLY so I could bitch and whine about how HORRIBLE the service at this Gucci is!! (why is zero stars not an option?? Ugh.. grumblegrumble.)I brought my Gucci bag in TWO...
yelp.com - user review - 12/11/2008
Full Review »
4.0 of 5 stars.
Gucci is nuts. Right when you walk in it feels like you are walking into the white house. Please put your phones away, no pictures, do not lean on the display case, secret service comes right over...
yelp.com - user review - 12/07/2008
Full Review »
1.0 of 5 stars.
Snobby sales reps.. they only talk to selected people..
yelp.com - user review - 11/03/2008
Full Review »
1.0 of 5 stars.
I'm at that point in my life where I could care less about looking like a hobo or not. But my bad for forgetting that Gucci is snooty as hell and was talked to like I didn't know what store I was in....
yelp.com - user review - 10/11/2008
Full Review »
4.0 of 5 stars.
Well hello Gucci, you sexy beast!I am VERY picky with purses, not only do they have to be timeless but they CANNOT look hoodrat. Lately I've been so turned off with purses that show their logo...
yelp.com - user review - 09/19/2008
Full Review »
5.0 of 5 stars.
I just got a sweet post card from my sales rep. Will definitely return to purchase my next handbag.WOW.... it is so nice to be treated like a human being when you want to return something. Nothing...
yelp.com - user review - 09/13/2008
Full Review »
4.0 of 5 stars.
Okay, Gucci have redeemed themselves. I've finally been fortunate enough to shop with two great associates who provide the kind of service one should expect from Gucci. I'd highly recommend asking for...
yelp.com - user review - 08/28/2008
Full Review »
1.0 of 5 stars.
okay. i love their merchandise...but their service is horrible! i am very young (20) but i look much younger then i am. i only come to the store to buy things (never to window shop). but i always get...
yelp.com - user review - 08/28/2008
Full Review »
3.0 of 5 stars.
The women sales reps are rude---they don't really say hello or anything. The last time I purchased a purse from here (a few months ago) it was one of the male sales rep that helped me---he was very...
yelp.com - user review - 08/18/2008
Full Review »
2.0 of 5 stars.
Service in this place is a hit-in-miss. The women sales attendants are great, attentive and nice; the male ones ought to learn from those ladies. Guys-- when I walk into a store--especially Gucci--I...
yelp.com - user review - 08/16/2008
Full Review »
5.0 of 5 stars.
Well the last time I stepped foot inside the Gucci store I ended up buying an x-mas gift for my Mom from me and my boys. I know it was a while ago, but every time I have gone into that store minus one...
yelp.com - user review - 07/30/2008
Full Review »
2.0 of 5 stars.
I dropped by Gucci to see if they could fix the strap on my purse... one end had completely detached itself somehow. I went up to an employee standing near the front area and asked if I could get the...
yelp.com - user review - 07/14/2008
Full Review »
1.0 of 5 stars.
I have to agree with fellow yelpers, customer service is HORRIBLE especially if you're getting helped by this tall asian woman! I'm actually thinking about making a formal complaint. She is incredibly...
yelp.com - user review - 07/08/2008
Full Review »
1.0 of 5 stars.
Gucci rocks, but the sticker price stinks. Still, I like Gucci. The customer service in this particular store, however, sucks ass. They've been extremely inconsistent...I think they're only nice to...
yelp.com - user review - 07/07/2008
Full Review »
4.0 of 5 stars.
Great store. Attentive staff, most of them smoking hot. And very very classy/chic clientele. Loved watching the whole scene.
yelp.com - user review - 06/26/2008
Full Review »
3.0 of 5 stars.
-- rang rang rang rang rang rang rang banana phone --Sales broad: "Gucci Santana Row, how can I help you?"Me: "Hi do you have this bag in this color in that size?"Sales broad: "Yes we do! Would you...
yelp.com - user review - 04/23/2008
Full Review »
5.0 of 5 stars.
great customer service. never any pressure to purchase. weekends are out, too busy. too many people milling about aimlessly.
yelp.com - user review - 03/08/2008
Full Review »
2.0 of 5 stars.
I dunno, if it's because I'm fairly young, and Gucci is used to targeting a fairly yuppie generation, but every time that I've stepped into the store, I've never had anyone approach me. It's a shame,...
yelp.com - user review - 02/17/2008
Full Review »
1.0 of 5 stars.
This review is for the shoe and clothing departments. I did not look at the handbags or the rest of the store.The shoe selection is really extraordinarily tacky. 2 out of 3 shoes have the logo all...
yelp.com - user review - 01/06/2008
Full Review »
4.0 of 5 stars.
Professional service always and never any pressure to buy. I've bought all my Gucci bags/wallets here except for my pouch which I got at Neiman Marcus. The store is clean and orderly despite busy...
yelp.com - user review - 01/03/2008
Full Review »
2.0 of 5 stars.
I don't usually buy Gucci, but I needed to make my purse collection complete..Well, no wonder why... I walked in a few times in between business appointments and each time, it never fails.. The staff...
yelp.com - user review - 11/20/2007
Full Review »
5.0 of 5 stars.
Finally found my gucci purse at this store, yaaaaaaaaaaay!!!salesperson was also very helpful! took her time explaining how to care for my new purse. thank you GUCCCIIIIIIIIII
yelp.com - user review - 10/10/2007
Full Review »
2.0 of 5 stars.
I go into this store one rainy day to look for a gift for my mom, one person greets me then walks away. As I was paying for my purchase, the saleslady talks to me slowly as if I didn't know any...
yelp.com - user review - 09/27/2007
Full Review »
2.0 of 5 stars.
The store is beautiful and deserves nothing but high marks. I wish I can say that about the staff.When I enter a high end luxury boutique, I expect top notch service. When your paying $500 for a...
yelp.com - user review - 07/25/2007
Full Review »
4.0 of 5 stars.
Pretty decent store, considering I tend to get too lazy to drive to the San Francisco store. Location is nice; its right smack on Santana Row. The selection is mainly handbags, so don't expect to find...
yelp.com - user review - 07/18/2007
Full Review »
2.0 of 5 stars.
Posting to echo what other Yelpers have mentioned- RUDE STAFFI went in 100% ready to buy the new britt hobo I've had my eye on for a while. I called them first just to be sure they had the style I was...
yelp.com - user review - 07/01/2007
Full Review »
4.0 of 5 stars.
This store is very neat and nice inside. Too bad if you're not dressed like you're rich, they won't come and help you. Once you finally get their attention though, they'll succumb and give you some...
yelp.com - user review - 06/28/2007
Full Review »
2.0 of 5 stars.
It has been a while since I last stepped into a Gucci actually looking to buy versus browsing or window shopping. My cousin wanted to buy a purse and we rarely shop in the City anymore. So given the...
yelp.com - user review - 06/20/2007
Full Review »
5.0 of 5 stars.
I have to admit... handbags are one of my guiltiest pleasures. Everytime I tell myself I'm good on bags for a while, I find something I tell myself I'm in desperate need of. Call me materialistic or...
yelp.com - user review - 06/07/2007
Full Review »
4.0 of 5 stars.
Internal monologue time again....Dammit I can't find what I am looking for. Got her shoes last time, need to get something else. She's got a Kate Spade and D&B bag. Oh, nice, Gucci. I'll just see...
yelp.com - user review - 05/31/2007
Full Review »
4.0 of 5 stars.
So after reading some of the other reviews, I wondered if we went to the same Gucci store. I've actually bought quite a few things at this particular store and haven't had a bad experience - yet. My...
yelp.com - user review - 04/26/2007
Full Review »
2.0 of 5 stars.
This location really does have the worst customer service ever. They do realize they're working retail, right?
yelp.com - user review - 04/22/2007
Full Review »
2.0 of 5 stars.
I went here to get some shoes during the Spring Sale and you know what the shoes they called in for me never came in and I ended up getting only one pair. Sigh. There were some black satin fabric...
yelp.com - user review - 03/11/2007
Full Review »
1.0 of 5 stars.
EDIT: So I went back and bought a wallet to match my purse. Within 2weeks of normal usage, the leather on the wallet started to PEEL. Not only a little corner, but several parts of the wallet!!! WTF?!...
yelp.com - user review - 02/22/2007
Full Review »
4.0 of 5 stars.
Every time I browse the store or shop here, the salespeople have always provided high quality service and treated me well. I've never had problems. When the item I wanted was out of stock, the...
yelp.com - user review - 02/17/2007
Full Review »
4.0 of 5 stars.
The store is always pretty looking and well kept. The entire staff is pretty nice but I noticed if your a younger person they might look over you. But for being a younger person (ok early 20's) they...
yelp.com - user review - 12/10/2006
Full Review »
5.0 of 5 stars.
my friends and family on yelp may wanna ignore this post because i always speak of my gucci shopping experience. yes, i bought a bag from here three years ago, but i remember it like it was yesterday....
yelp.com - user review - 12/09/2006
Full Review »
2.0 of 5 stars.
The store manager is a prick. Horrible Customer service considering i bring them alot of service and commission. I had a defected wallet and they kept sending if off for repair and would not even...
yelp.com - user review - 07/21/2006
Full Review »
5.0 of 5 stars.
The customer service here was great, better than other Gucci stores. They seemed to have the normal selection of men's shoes, wallets, and sunglasses. I would pick this one over the SF store just...
yelp.com - user review - 06/18/2006
Full Review »
3.0 of 5 stars.
The ideal Gucci store for browsing, not for an actual purchase. It just seems there isn't enough selections here to choose from. This store (compare to other Guccis in and outside of US) is prolly...
yelp.com - user review - 06/11/2006
Full Review »
5.0 of 5 stars.
AHHHHH....The pros of growing up is wanting (and deserving) the good things in life. (But, alas, they are also the cons).Gucci--two words...expensive, but well-worth the price. Shoot, even the...
yelp.com - user review - 06/08/2006
Full Review »
5.0 of 5 stars.
First of all, let me say that I am flamboyant and proud of it! And so far, everyone including me loves fabulousness! (Yes I made it up)There's really not much I can say. We all know Gucci and I...
yelp.com - user review - 05/14/2006
Full Review »
© 2009 Open List
About
|
Contact
|
Advertising
|
|
Terms of Use
|
Privacy Policy
|
Site Map
Some data provided by Localeze Some reviews provided by Yelp.com
