Change Location

Nearby Cities

Popular Cities

Browse by state »

Open List Home >> San Francisco, CA >> Home & Garden >> Miscellaneous Home & Garden >> Electronics - Sales Service & Repair >> Best Buy

Best Buy

Based on 234 votes
I like it
I don't
Local(415) 626-9682

1717 Harrison St
San Francisco, CA 94103

Website

Write a Review


Email to Friend

*Required

Write a Review

Your Name *
Your Email *
Review Title *
Your Review *
Make review anonymous
Receive updates from Openlist

I agree to the Review Guidelines *
Verification Code *    
*Required

Send Business Listing to Friend(s)

To
Email*
Email 
Email 
From
Your Name*
Your Email*
Message
Listing
Best Buy
Local(415) 626-9682

1717 Harrison St
San Francisco, CA 94103

http://WWW.BESTBUY.COM

Comments (optional)

User Reviews of Best Buy

Yelp.com Review - by Miguel R.

1.0 of 5 stars. I did my research on the home entertainment system I wanted for my bedroom; I looked for the best price and ended up buying it online and selected the pick up in store option. The store was less than...
yelp.com - user review - 10/16/2009
Full Review »

Yelp.com Review - by Elaine H.

2.0 of 5 stars. Employees will lie to your face!!!My boyfriend was trying to buy a PS3 game today but every store we checked seemed to be out of stock... except Best Buy. According to the employee on the phone, they...
yelp.com - user review - 10/11/2009
Full Review »

Yelp.com Review - by Tina C.

2.0 of 5 stars. I am tempted to give this Best Buy a 1 star rating, but I'll give them two for now as the girl who helped me at least tried to solve the problem.First, customers buy online with the understanding that...
yelp.com - user review - 10/11/2009
Full Review »

Yelp.com Review - by tony e.

1.0 of 5 stars. 09 Sept. 2009I returned my Hewett Packard Dv6000 Special Edition Laptop to Best Buy, 1717 Harrison Street, San Francisco, CA 94103 to have the faulty power adapter replaced.After approaching the...
yelp.com - user review - 10/06/2009
Full Review »

Yelp.com Review - by Michael H.

1.0 of 5 stars. This place is like walking into the worst neighborhood you could imagine. From every tiny speaker in the vast you are bombarded with dozens of forms of bad music. The employees in different...
yelp.com - user review - 09/25/2009
Full Review »

Yelp.com Review - by Chrissy L.

4.0 of 5 stars. LAST Best Buy Experience:Me: (meandering around the TV aisles doing a comparison of a TV seen on the Costco website for $399. Glad I didn't buy said TV from Costco because of poor picture quality in...
yelp.com - user review - 09/24/2009
Full Review »

Yelp.com Review - by Ramon S.

4.0 of 5 stars. I'm not a big fan of Best Buy Harrison St, but I wanted to Yelp about one of the ladies working at the Customer Svc Desk. Edith helped me exchange my Nephews' Nintendo DS that I had bought for him...
yelp.com - user review - 09/18/2009
Full Review »

Yelp.com Review - by John G.

2.0 of 5 stars. Had a bad experience at Best Buy this time. The store experience totally depends on who you get to help you with product questions! Or even who you ask to locate a product. This Best Buy worker - a...
yelp.com - user review - 09/07/2009
Full Review »

Yelp.com Review - by Accord T.

2.0 of 5 stars. Yesterday I went back to Best Buy to get my bike while being there for 15- minutes so I stood there and watched the employee talking to either knowing I had to get to work by 11:45 so get a employee...
yelp.com - user review - 09/07/2009
Full Review »

Yelp.com Review - by Rex W.

2.0 of 5 stars. Bought a laptop here today for my daughter. They really push you on the extended warranty. I'm having buyers remorse already ... spent $629 on a laptop and $299 on a 3 year warranty.I got the...
yelp.com - user review - 09/05/2009
Full Review »

Yelp.com Review - by Caio L.

1.0 of 5 stars. This place has the worst staff of all best buy stores in the city.Avoid shopping there at all costs. Not only they have an attitude but are also ignorant and rude.HORRIBLE shopping experience when you...
yelp.com - user review - 09/05/2009
Full Review »

Yelp.com Review - by Cster R.

1.0 of 5 stars. We purchased an electric scooter here that the sales person told us would go up hill. We brought it home put it together and test drove it. It did not go up hills, it didn't drive well and...
yelp.com - user review - 08/22/2009
Full Review »

Yelp.com Review - by Simon L.

1.0 of 5 stars. Absolutely pathetic customer service. I tried finding someone for help in this store and found: 1 on a computer checking his email and 1 talking to another employee. I manage to find the item myself...
yelp.com - user review - 08/16/2009
Full Review »

Yelp.com Review - by Tom R.

2.0 of 5 stars. This place drives me crazy but where else am I going to go?I have some elderly friends with an old computer and they needed a new keyboard. I went to Best Buy to pick one up for them and realized that...
yelp.com - user review - 08/06/2009
Full Review »

Yelp.com Review - by ben k.

4.0 of 5 stars. I've been to this place, and they helped me buy a new laptop. They were alot of salesman, but I guess it is a good thing. 4 stars and not 5 - too many computers are not in stock, and I had to choose...
yelp.com - user review - 08/05/2009
Full Review »

Yelp.com Review - by Stephen H.

1.0 of 5 stars. When I think of truly miserable retail experiences, the following establishments come to mind: The US Post Office, The Department of Motor Vehicles, any other government run operation (yikes, can you...
yelp.com - user review - 08/03/2009
Full Review »

Yelp.com Review - by Ben R.

2.0 of 5 stars. Ok, so I'll start with the important caveat that when I go to Best Buy, I do so KNOWING I am completely on my own. The odds of getting help from an actual salesperson are pretty bad. The chance that...
yelp.com - user review - 07/30/2009
Full Review »

Yelp.com Review - by stephen g.

2.0 of 5 stars. For the most part the employees have NO clue what so ever about the products on the floor.Yes, even in their own designated departments. I've purchased several things there over the years and found...
yelp.com - user review - 07/24/2009
Full Review »

Yelp.com Review - by Tom H.

2.0 of 5 stars. These folks must not be very interested in making money, because I walked in there yesterday all ready to buy a Sony Bravia XBR4 and absolutely no one was available to help. It wasn't as if the store...
yelp.com - user review - 07/13/2009
Full Review »

Yelp.com Review - by T R.

1.0 of 5 stars. I purchased a $1500 camera here only to realize that it was priced lower on their own website. I came back and asked them to price match their websites price but they refused. I asked for a manager...
yelp.com - user review - 07/11/2009
Full Review »

Yelp.com Review - by Desmond P.

1.0 of 5 stars. Have to say, Ive tried calling 4 times a day for 3 days straight, trying to reach a salesperson during normal business hours, and no one answers the phone. This isnt my idea of a store that wants...
yelp.com - user review - 06/24/2009
Full Review »

Yelp.com Review - by bob C.

1.0 of 5 stars. don't buy from best buy! we bought a dryer on a big sale weekend. after rescheduling delivery three times, MARIA calls and says we will have to come in a "re-selct" the one that matches our washer...
yelp.com - user review - 06/19/2009
Full Review »

Yelp.com Review - by Evan L.

3.0 of 5 stars. I got a new job and thus I am in a new tax bracket. That isn't meant to brag as I'm fully aware that times are tough right now.That said, papa celebrated by getting a television for his bedroom.I...
yelp.com - user review - 06/11/2009
Full Review »

Yelp.com Review - by tk s.

1.0 of 5 stars. Don't ever buy computers from these scum bags. Dell sells their laptops through Best Buy, and I was unfortunate enough to buy one through them. If you buy from Best Buy, you must get it serviced...
yelp.com - user review - 05/31/2009
Full Review »

Yelp.com Review - by Tony L.

3.0 of 5 stars. Drove here the other day to get batteries for my flash. I picked up two 4-battery packs at 8.99 each but have seen higher prices elsewhere. The checkout line was relatively fast at (weekday) noon with...
yelp.com - user review - 05/21/2009
Full Review »

Yelp.com Review - by Dave C.

1.0 of 5 stars. Service is the worst. Lazy sales person. Brought an item to one of the sales person because the clearance item didn't have a price on it; after checking the price he ask me to put the item back!!!!...
yelp.com - user review - 05/11/2009
Full Review »

Yelp.com Review - by Clayton P.

1.0 of 5 stars. If best buy is trying to win over customers based on service they aren't doing it here.Sleazy sales guys, little to zero tv's in stock outside of what's on the wall.I have been here numerous times...
yelp.com - user review - 05/03/2009
Full Review »

Yelp.com Review - by Jack H.

2.0 of 5 stars. Now that CompUSA, Circuit City and Virgin Records have went out of business, Best Buy is one of the few remaining places left that serve the purpose of Internet Product Showroom, ie. Best Buy is one...
yelp.com - user review - 05/02/2009
Full Review »

Yelp.com Review - by Daniel R.

3.0 of 5 stars. The store is what it is. I like having all those gadgets at my availability, but the experience is always gonna be a pick-and-choose situation depending on who helps you. Stick to the older employees...
yelp.com - user review - 04/25/2009
Full Review »

Yelp.com Review - by Cat S.

2.0 of 5 stars. Ok, I added one star because my computer was ready when I came to pick it up this morning and they somehow did not charge me for saving my data. They actually should have charged me, as I was...
yelp.com - user review - 04/25/2009
Full Review »

Yelp.com Review - by Dina G.

3.0 of 5 stars. It's a Best Buy.I heart my TV.
yelp.com - user review - 04/21/2009
Full Review »

Yelp.com Review - by Dani D.

3.0 of 5 stars. This location seems a little more spread out unlike the Colma location.It was quite busy when we came here,but got parking.Some staff were helpful(some),but I was not the one buying something so the 3...
yelp.com - user review - 04/19/2009
Full Review »

Yelp.com Review - by Jacqueline M.

1.0 of 5 stars. I came here on three different occasions to buy The Matrix and they were out all three times! That's just unacceptable!
yelp.com - user review - 04/15/2009
Full Review »

Yelp.com Review - by Susana M.

1.0 of 5 stars. Ok, I'm upset enough that my computer crashed, so I hired Geek Squad to repair it. We both came to the conclusion that I should invest in a new one since I would be spending so much to repair the...
yelp.com - user review - 04/13/2009
Full Review »

Yelp.com Review - by Nicolas H.

3.0 of 5 stars. It's a big box store, just like every other. You shouldn't expect anything more other than a bunch of electronics with not very helpful staff who'd rather talk to each other than answer your...
yelp.com - user review - 03/28/2009
Full Review »

Yelp.com Review - by Shanika M.

2.0 of 5 stars. 3/24/09 The employee named Ms. E has bad customer service! When I went to the Magnolia customer service counter for help with a television ,she was on the phone and told me another guy will help me...
yelp.com - user review - 03/27/2009
Full Review »

Yelp.com Review - by Sean B.

1.0 of 5 stars. I went in today with a mission: I wanted to get a laptop and a new GPS for my car. I looked at computers, got tired of being ignored, walked over to look at the GPS units, got tired of being ignored,...
yelp.com - user review - 03/24/2009
Full Review »

Yelp.com Review - by John D.

2.0 of 5 stars. 3/22/09 - I rode a bike to my local Best Buy to check out the latest cell phones. I was locking my bike to a pole that happened to be next to a handicapped parking space. There was a...
yelp.com - user review - 03/23/2009
Full Review »

Yelp.com Review - by Yasmin K.

1.0 of 5 stars. horrible people work here. I needed to buy a camera a couple months ago and the service sucked here. I waited half an hour to ask a question about the camera I needed to purchase and the kid didn't...
yelp.com - user review - 03/10/2009
Full Review »

Yelp.com Review - by insipidphishie P.

1.0 of 5 stars. You know, today I feel like heading over to an establishment that will provide me with completely clueless customer service representatives, totally crappy pricing and a squad of "geeks" to charge me...
yelp.com - user review - 03/07/2009
Full Review »

Yelp.com Review - by Bobby H.

2.0 of 5 stars. Just like Circuit City, Best Buys prices on big ticket items are much higher then you can find online.I just bought a 52" Samsung LCD through Amazon for $1488 (no tax).I looked on Bestbuy.com and the...
yelp.com - user review - 02/22/2009
Full Review »

Yelp.com Review - by eric j.

5.0 of 5 stars. very friendly people, sales guy was really helpful. i got what i wanted at a good price. parking is very assessable.
yelp.com - user review - 02/17/2009
Full Review »

Yelp.com Review - by Charlton L.

3.0 of 5 stars. Have you been caught driving without your Bluetooth earpiece yet? If not, chances are you will.Came here to buy a Bluetooth earpiece in January, when the new California law, on prohibiting cell phone...
yelp.com - user review - 02/15/2009
Full Review »

Yelp.com Review - by Chris E.

1.0 of 5 stars. best buy preys on people who dont know enough about computers. the $40 they want to charge you to take off software is bogus. dont fall for it.this best buy on harris is really bad. if you are going...
yelp.com - user review - 02/15/2009
Full Review »

Yelp.com Review - by stephanie p.

1.0 of 5 stars. Seriously, f*ck this Best Buy.Okay, that just sounds crude, but c'monnnn. And this location is particularly gnarly, what with the under-the-freeway rat-filled alley detour it takes to get there by bus...
yelp.com - user review - 02/13/2009
Full Review »

Yelp.com Review - by Jane S.

4.0 of 5 stars. Well, I would agree that their customer service in store does leave a bit to be desired. However, I had a very positive experience with their ability to fix my laptop - quickly and efficiently. They...
yelp.com - user review - 02/12/2009
Full Review »

Yelp.com Review - by greg a.

1.0 of 5 stars. This Best Buy is horrible, none of the zombies try to help you. The guard at the front watching the cameras I actually caught checking out women's body parts with the cameras. I never liked the Best...
yelp.com - user review - 02/10/2009
Full Review »

Yelp.com Review - by Matthew H.

1.0 of 5 stars. Uh yeah. This place sucks big time.I tried to exchange an unopened DVD boxset that still had the original Best Buy UPC and price tag attached. I had received the set as a Christmas gift from a friend...
yelp.com - user review - 02/02/2009
Full Review »

Yelp.com Review - by Johnnie W.

1.0 of 5 stars. Foul. Went in to try out a digital camera, arranged on a curved display case- of the 25 cameras there, perhaps two worked......the remainder were either broken, trashed, left uncharged, or didn't have...
yelp.com - user review - 01/26/2009
Full Review »

go best buy!

i don't usually go to best buy, but they did have a washing machine i had my eye on on their website for $999, but when i went to the store, the employee told me it's at $839 on his screen, so cool! i got an...
citysearch.com - user review - 01/18/2009
Full Review »

Yelp.com Review - by A J.

1.0 of 5 stars. I was looking for an inexpensive laptop for basic use; no frills.On Saturday, I found an Acer Aspire being sold at BB for $379. The specs seemed to fit my needs; I looked up the availability online...
yelp.com - user review - 01/12/2009
Full Review »

Yelp.com Review - by thomas w.

5.0 of 5 stars. As much as i DON'T want to give up the 5 stars; I have to.I showed up on Black Friday to get a great deal on a brand-new plasma tv. I too had the same problem with no sales associates to be found....
yelp.com - user review - 01/06/2009
Full Review »

Yelp.com Review - by Hiromi N.

2.0 of 5 stars. Holy crap, this one is even worse than the one on Geary!!! This Best Buy was packed with after-Christmas shoppers/browsers and returners. So much so that while I wanted to inquire about a television...
yelp.com - user review - 12/29/2008
Full Review »

Yelp.com Review - by Kris d.

5.0 of 5 stars. i don't usually go to best buy, but they did have a washing machine i had my eye on on their website for $999, but when i went to the store, the employee told me it's at $839 on his screen, so cool! i...
yelp.com - user review - 12/28/2008
Full Review »

Yelp.com Review - by Mary V.

3.0 of 5 stars. oh god. this place is hell on earth too much stimulation lights music sound noise everything on crack mode. i guess it has everything electronic you need, from appliances to games and CDs, although...
yelp.com - user review - 12/28/2008
Full Review »

Yelp.com Review - by Jenny W.

5.0 of 5 stars. I came in the store not knowing a lot about computers. But, the staff was helpful in helping me select a great Belkin N wireless router and adapter. Sometimes, it's a bit hard to get help cause...
yelp.com - user review - 12/21/2008
Full Review »

Yelp.com Review - by Joanna W.

1.0 of 5 stars. Zero stars if I can...The computer/laptop department sold me a used laptop and tried to pass it off as NEW. I specifically asked (about three times) if the laptop was new and the guy said YES. It was...
yelp.com - user review - 12/15/2008
Full Review »

Yelp.com Review - by Christine B.

1.0 of 5 stars. Serious lack of confidence in this group of people. Seems like incompetence runs rampant there. I won't go on with specific details that will bore all, but just say that I've sent my letter of...
yelp.com - user review - 12/15/2008
Full Review »

Yelp.com Review - by Eric G.

1.0 of 5 stars. I bought a Blu-Ray drive for my PC and installed it. No problems -- until they were selling it for $60 cheaper a week later. I went down with my receipt to get a price match.Him: "We don't price...
yelp.com - user review - 12/14/2008
Full Review »

Yelp.com Review - by Jonathan M.

2.0 of 5 stars. Awful customer service, horrible warranty policy. I bought a laptop, 2 weeks later I had to send in the computer because the screen wouldn't illuminate, after a month I still didn't have the computer...
yelp.com - user review - 11/28/2008
Full Review »

Yelp.com Review - by Denise Q.

4.0 of 5 stars. Large and overwhelming for sure. And their customer service return policy sorta sucks. BUT if you are into anything that needs to be plugged in - this is your equivalent to a strip club. Everything on...
yelp.com - user review - 11/24/2008
Full Review »

Yelp.com Review - by Art F.

1.0 of 5 stars. I called up the geek squad thinking someone could come to my place of business to help me fix my computer - but when I called I was told I would be charged a minimum of $300 on top of the fee to fix...
yelp.com - user review - 11/14/2008
Full Review »

Yelp.com Review - by Henry R.

1.0 of 5 stars. I bought an HD plasma here. I'll cut to the chase. The Geek Squad is nothing more than an excuse to upsell you rip off cables when they install the TV. They lied or misrepresented or didn't know...
yelp.com - user review - 11/13/2008
Full Review »

Yelp.com Review - by Pley Z.

2.0 of 5 stars. This Best Buy used to be somethwat decent until they started cutting down on their inventory and moving things around. They seem to move things around every few months and its getting irritating to...
yelp.com - user review - 10/27/2008
Full Review »

Yelp.com Review - by Eric Y.

1.0 of 5 stars. horrible experience everytime i come here. most of the time i come here is because i see some slickdeal online. but when i get here and ask for it. the managers or the reps always say it's sold out. i...
yelp.com - user review - 10/26/2008
Full Review »

Yelp.com Review - by Rita Y.

3.0 of 5 stars. BB can really mark down some of their things when they're trying to clear it. They have a DELL laptop on sale this week for a little over $500, a bargain. Service isn't the best. They have staff...
yelp.com - user review - 10/13/2008
Full Review »

Yelp.com Review - by kiwi l.

1.0 of 5 stars. Customer service is inconsistently horrible. I went to get a PS3 and the guy on floor, Chris, was extremely rude and rolled his eyes when I asked where the PS3s were, waved in the direction of the...
yelp.com - user review - 10/03/2008
Full Review »

Yelp.com Review - by Tina L.

1.0 of 5 stars. usually i don't review big chain stores like this but my experience coming here was so awful i had to make an exception. is ZERO STARS an option??products are whatever - u can get that s*it anywhere...
yelp.com - user review - 09/28/2008
Full Review »

Yelp.com Review - by Jason H.

1.0 of 5 stars. Avoid this place like the plague!I went here to pick up a new car stereo and have it installed. First, I went to Crutchfield.com to find a stereo that fits my car (BMW X3) and tried to call Best Buy...
yelp.com - user review - 09/26/2008
Full Review »

Yelp.com Review - by luke k.

1.0 of 5 stars. 0 stars is right. So for the 3rd time I'm waiting for my DSLR camera repair which is taking 3 weeks. The repair is sent out to a 3rd party, but each time sits in the store for at least a week before...
yelp.com - user review - 09/23/2008
Full Review »

Yelp.com Review - by Heather S.

1.0 of 5 stars. No customer service.I have been in here over a dozen times with my beau. We have come in to this Best Buy for lots of different items, but mostly electronics.Each and every single time we have been...
yelp.com - user review - 09/03/2008
Full Review »

Yelp.com Review - by Karim R.

2.0 of 5 stars. Let me start by saying there are going to be a lot updates for Best Buys becaue customer service always varies person to person. So lets start with my issue as of yesterday. So when I walk into a Best...
yelp.com - user review - 09/02/2008
Full Review »

Yelp.com Review - by C S.

1.0 of 5 stars. We bought a washing machine and dryer here. Within 2 months the washing machine stopped working. Luckily we had a warranty, so no big whoop, right? WRONG. It has been a month and a half now, and...
yelp.com - user review - 09/02/2008
Full Review »

Yelp.com Review - by kel w.

2.0 of 5 stars. DO NOT EVER BUY A COMPUTER THERE! If you dont buy the warranty, you dont get the service. Sucks that comp usa closed down. APPLE is the only place I go now.
yelp.com - user review - 08/31/2008
Full Review »

Yelp.com Review - by David R.

1.0 of 5 stars. They suck at car stereo installations too
yelp.com - user review - 08/16/2008
Full Review »

Yelp.com Review - by Cristîon B.

1.0 of 5 stars. Oh where oh where could my refrigerator be?! 17 days and still no refrigerator!Store Employee: You'll have to call an online representativeMe: Can you tell me exactly why that's necessary and are you...
yelp.com - user review - 08/14/2008
Full Review »

Yelp.com Review - by Thea G.

1.0 of 5 stars. This particular location doesn't impress me. First of all, the second you walk in, you're on your own. Nobody comes over to ask if you need help, if you're looking for something; they don't even go as...
yelp.com - user review - 08/04/2008
Full Review »

Yelp.com Review - by Alured P.

4.0 of 5 stars. Okay, the 4 star rating may seem high but it is reasonable when one has reasonable expectations of a Best Buy. I don't expect the music selection of Amoeba and I know that Target will often be much...
yelp.com - user review - 08/02/2008
Full Review »

Yelp.com Review - by Lorain C.

5.0 of 5 stars. I like this best buy. Whenever I want to buy a CD i jett over here, and they have a parking lot, and I'm in and out in like 5 minutes. They have some good deals on movies every now and then. Just...
yelp.com - user review - 08/01/2008
Full Review »

Yelp.com Review - by Danny K.

2.0 of 5 stars. Aside from the horrible service inside, this place never has any of the good clearance stuff that you see on dealsites like fatwallet or slickdeals. I got the MGS4 ps3 bundle here, though I understand...
yelp.com - user review - 07/25/2008
Full Review »

Yelp.com Review - by N J.

2.0 of 5 stars. my friend and I made the mistake of walking here. As we walked under the highway, two rats scampered in front of us, and then we almost stepped on the remains of one of their friend's carcass. Sick....
yelp.com - user review - 07/24/2008
Full Review »

Yelp.com Review - by Quartknee K.

2.0 of 5 stars. Limited selection, poorly staffed with kids making minimum wage who don't know much more than you about anything...This is a place of last resort if you need something soon, otherwise you can get more...
yelp.com - user review - 07/17/2008
Full Review »

Yelp.com Review - by Johnson H.

5.0 of 5 stars. Its Best Buy...of course it gets 5 stars. Customer service can be shaky but I mean, its a crap load of tech gear everywhere. Until we get a Fry's closer to SF this is the best thing we have. Main...
yelp.com - user review - 07/15/2008
Full Review »

Yelp.com Review - by jerry p.

1.0 of 5 stars. The problem with w o r s t B u y is the customer service if you ask someone about a computer they tell u to ask another sells person when u want a product we don't have it. I needed a computer for my...
yelp.com - user review - 07/06/2008
Full Review »

Yelp.com Review - by Tyler D.

5.0 of 5 stars. I love this Best Buy. I always have a good experience here. The staff is always really helpful and good at what they do. One time I had the manager himself help me and I made him work for my money and...
yelp.com - user review - 07/02/2008
Full Review »

Yelp.com Review - by Stan R.

1.0 of 5 stars. HDMI cable at Best Buy = $65 after taxHDMI cable on Amazon = $1.83 4.00 shipping, no tax.Same, fucking, cable.--This Best Buy smells like chemicals upon entering the store.In the TV area, people are...
yelp.com - user review - 06/25/2008
Full Review »

Yelp.com Review - by Lili G.

1.0 of 5 stars. Total waste of time. I stood in line forever to drop off my ill functioning laptop. They kept it for about 10 days. I had to stand in line forever again to pick it up.... back home now and the issue...
yelp.com - user review - 06/10/2008
Full Review »

Yelp.com Review - by Stephen H.

1.0 of 5 stars. Aren't Geek's supposed to be intelligent? Let's just say that if these folks are really good at what they do, they would be working at Google or Microsoft. I mean even IT at the Goodwill would be a...
yelp.com - user review - 06/03/2008
Full Review »

Yelp.com Review - by Shane P.

1.0 of 5 stars. Does anyone own a bulldozer?Seriously! Worst customer service EVER! I admit, while perusing around the store with the BF, we were asked several times if we needed help. Hell, another customer even...
yelp.com - user review - 05/28/2008
Full Review »

Yelp.com Review - by Sooj O.

1.0 of 5 stars. I crap on you, Best Buy. If there was a ZERO star option, you'd be fully deserving of it. Business lesson 101 (because I think your corporate executives missed this important rudimentary business...
yelp.com - user review - 05/25/2008
Full Review »

Yelp.com Review - by Maurice D.

3.0 of 5 stars. ok service is pretty awful here and lines are amazingly long no matter what time of day. its really hard to find someone to help you find the junk you are looking for and i say this as a relatively...
yelp.com - user review - 05/02/2008
Full Review »

Yelp.com Review - by David L.

2.0 of 5 stars. So it all started early November last year. I was perusing the Black Friday sales catalogs online and decided that Best Buy was going to be more store of choice for 2007 to get all of the good deals....
yelp.com - user review - 04/27/2008
Full Review »

Yelp.com Review - by Jennifer P.

2.0 of 5 stars. Things really started on the wrong foot because I ordered a home theater consultation via bestbuy.com, and Geek Squad didn't receive the information until almost three weeks later. I wasted hours on...
yelp.com - user review - 04/06/2008
Full Review »

Yelp.com Review - by John L.

3.0 of 5 stars. Really average prices, but you can get lucky with at the return counter. Story: I bought an external hard drive that I was assured by the guys working at BB would work with my Mac as an AirDisk (I...
yelp.com - user review - 03/25/2008
Full Review »

Yelp.com Review - by Poochie M.

5.0 of 5 stars. The best thing about my 50" HD plasma TV and Bose surround sound speaker system is that I didn't have to pay for it! Woo Hoo! Oh and if you're thinking about stealing it, go ahead and try! B*tch...
yelp.com - user review - 03/23/2008
Full Review »

Yelp.com Review - by andrea a.

1.0 of 5 stars. All right, seriously. I've been standing at this counter for 15 minutes, waiting with a printout of SOMETHING I'VE ALREADY PAID FOR. There are, no joke, six of you standing behind the counter chatting...
yelp.com - user review - 03/02/2008
Full Review »

Yelp.com Review - by Jen D.

3.0 of 5 stars. Best Buy should be outlawed... They rape you in prices... Customer Service is a bit spotty at this location... But otherwise, it's your typical friendly, neighborhood ass raping Best Buy...
yelp.com - user review - 02/25/2008
Full Review »

Yelp.com Review - by Stephanie W.

3.0 of 5 stars. I needed a new TV. I resisted at first, but then gave in to the horror that is Best Buy. Any place that's filled with cool techno stuff is generally okay by me. Unfortunately, the inefficient and...
yelp.com - user review - 02/21/2008
Full Review »

Yelp.com Review - by Gideon K.

4.0 of 5 stars. Best Buy reminds one of the characteristics that make America crappy. Slovenly, poorly educated, gas guzzling families that spend what little money they have on unecessary electronics, movies and...
yelp.com - user review - 02/19/2008
Full Review »

Yelp.com Review - by miika m.

4.0 of 5 stars. Generic but efficientMy friends roll their eyeballs whenever I mention a large conglomerate, like Best Buy:(roll the eyes)Metreon(roll the eyes)East Bay(roll the eyes)You get the picture. So in...
yelp.com - user review - 02/15/2008
Full Review »

Yelp.com Review - by Daryl E.

4.0 of 5 stars. Sometimes you just gotta try stuff out before you pull the trigger. Stopped by the week before Christmas to test the Klipsch iGroove and compare it to the Bo$e $oundDock. Found someone to help...
yelp.com - user review - 01/29/2008
Full Review »

Yelp.com Review - by lauren v.

2.0 of 5 stars. I am with everyone else about the nature of the staff at this location. I am never asked if I need help, their dvd organizing is retarded, like mentally slow to the max. When I do interact and ask a...
yelp.com - user review - 01/24/2008
Full Review »

Yelp.com Review - by Megan K.

2.0 of 5 stars. It's gotta be tough to be an electronics store, competing with big box stores like Costco and online merchants like Amazon. I know I certainly don't bother with Best Buy unless I really can't wait the...
yelp.com - user review - 01/21/2008
Full Review »

Yelp.com Review - by Holly B.

1.0 of 5 stars. Well, I suppose we should have known better than to take our computer to the self-proclaimed "Geek Squad" to be fixed. But alas, after waiting in line for 45 minutes just to get to the service desk,...
yelp.com - user review - 01/18/2008
Full Review »

Yelp.com Review - by kris l.

1.0 of 5 stars. Argh!! Such a pain. We knew exactly what we wanted to get and someone had stopped by the store the day before and was informed there would be a new shipment in this morning. So we go over there and...
yelp.com - user review - 01/12/2008
Full Review »

Yelp.com Review - by Fallopian Swim Team D.

1.0 of 5 stars. Really some of the worst customer serice I have encountered in recent years. True masters of the "bait and switch" pricing technique. The guys in the computer center were some of the worst informed...
yelp.com - user review - 01/11/2008
Full Review »

Yelp.com Review - by mike w.

1.0 of 5 stars. I too wish there was a way to give no stars.There are maybe one, possibly two geeks that are helpful in their squad. And how many geeks equal a squad? anyway.1. lied to about the where abouts of my...
yelp.com - user review - 01/11/2008
Full Review »

Yelp.com Review - by That Was A Good Drum Break ..

1.0 of 5 stars. I wanted one specific item. After the third wasted trip in 4 days (a couple of long stories, but they were jerking me around), I ask my friend (who had snagged a ZipCar for me just so we could get the...
yelp.com - user review - 01/07/2008
Full Review »

Yelp.com Review - by Drue C.

2.0 of 5 stars. I am a technology idiot. Its a good day when I can figure out how to get my computer up and running and connected to the Internet (okay, some of this has to do with the fact that I am stealing...
yelp.com - user review - 01/03/2008
Full Review »

Yelp.com Review - by Alexis C.

1.0 of 5 stars. Today I made my way to Best Buy in an attempt to purchase Guitar Hero 3 for the Nintendo Wii. Now, I know that it's pretty much an attempt in futility, as no one has this game for sale. I get that....
yelp.com - user review - 01/02/2008
Full Review »

Yelp.com Review - by Ben P.

3.0 of 5 stars. What better thing to do with your bonus check than blow it on shiny electronic gadgets? And where better to do so that at Best Buy?Here's why Best Buy is everywhere: they deliver a consistently...
yelp.com - user review - 12/31/2007
Full Review »

Yelp.com Review - by Rebecca K.

1.0 of 5 stars. No, no, no. Bad. Don't even think about it, unless you wish:. . . to be ignored. . . to stand in line forever. . . to listen to a phone ring endlessly and not be answered. . . to watch the "Geeks"...
yelp.com - user review - 12/31/2007
Full Review »

Yelp.com Review - by Cathy K.

3.0 of 5 stars. Dashed in 5 min. before closing (I had just gotten out of class). I knew what I wanted, had called the store earlier to make sure they had it & made a beeline to the area. That sector's BB Guy was...
yelp.com - user review - 12/11/2007
Full Review »

Yelp.com Review - by Lindsay Z.

1.0 of 5 stars. Awful, awful, awful. You show up at Best Buy, wait in line for 30 minutes while one sales person helps the other people in line. It's good they spend so much time on each person, but the main reason...
yelp.com - user review - 12/05/2007
Full Review »

Yelp.com Review - by Matt F.

1.0 of 5 stars. OMG, this place takes suck, and elevates it to a whole new level. There staff people have been taunted as unskilled, untrained, uncaring, and I must disagree - it takes effort - a whole lot of effort...
yelp.com - user review - 12/04/2007
Full Review »

Yelp.com Review - by carlos a.

3.0 of 5 stars. I go to Best Buy to try things out. Then, I go to Froogle or Fry's to buy it. 95% of the time things are cheaper online. The only real reason to go here is if you are in a rush and need the product...
yelp.com - user review - 12/04/2007
Full Review »

Yelp.com Review - by Lee P.

1.0 of 5 stars. Why the hell would you shop at bestbuy? What, are you rich or something? Wondering how much something costs at Bestbuy? Just Google the product, type the price of the item into your calculator and...
yelp.com - user review - 11/27/2007
Full Review »

Yelp.com Review - by alexis m.

1.0 of 5 stars. Gross. This place plain and simple sucks. Before venturing over to their Harrison street location, I called the store to make sure that they had the ink cartridge that I needed. The girl on the...
yelp.com - user review - 11/20/2007
Full Review »

Yelp.com Review - by John M.

2.0 of 5 stars. I like Best Buy for what it is. They pretty much have all the mainstream electronics. But then I ask myself what I have bought there? Nothing. The prices are not great, the selection is just decent,...
yelp.com - user review - 11/18/2007
Full Review »

Yelp.com Review - by Yan M.

2.0 of 5 stars. We've come in here several times but usually end up not getting anything due to the lack of selections or simply because of the pricing. There should be a Fry's around here but unfortunately, they are...
yelp.com - user review - 11/17/2007
Full Review »

Yelp.com Review - by Matthew S.

1.0 of 5 stars. I hate these guys so much. If you ever deal with them (like I must for work) on the phone, they will basically lie to you. I called to change the shipping method for a product I wanted to get for...
yelp.com - user review - 11/15/2007
Full Review »

Yelp.com Review - by Chris M.

1.0 of 5 stars. The definition of insanity: Doing the same thing over and over, expecting different results.I have NEVER had a good experience at this place. I went in to buy headphones and they had exactly 3...
yelp.com - user review - 11/11/2007
Full Review »

Yelp.com Review - by Audrey D.

1.0 of 5 stars. I haven't been physically in the store but I don't have to. I've driven to it several times (giving a ride to friends who need to pick up stuff while I wait in the car) and even in broad daylight...
yelp.com - user review - 11/04/2007
Full Review »

Yelp.com Review - by Mark B.

1.0 of 5 stars. "Your reign is at an end!" "Soon I will hold your heart in my hand!"It was today that you made your enemy Best Buy. It was today that you first set foot upon your path of doom. I came to you with my...
yelp.com - user review - 10/30/2007
Full Review »

Yelp.com Review - by Allen R.

4.0 of 5 stars. I don't know where to go with this one so I'm shooting down the middle with 3 star-itas. I walked in last Monday ready to pick up a new flat panel HDTV knowing close to nothing. I lurked for 20...
yelp.com - user review - 10/30/2007
Full Review »

Yelp.com Review - by Tony D.

1.0 of 5 stars. Going to these guys has been one of the biggest mistakes I could have made. I would opt for zero stars if possible. My computer has been with them for over two weeks now. When I call, I have been...
yelp.com - user review - 10/23/2007
Full Review »

Yelp.com Review - by Ronald B.

5.0 of 5 stars. The geek squad is lightning fast with their service. They figured out the computer problem that I had in 25 minutes. Well, great service and great knowledge. The price is a little high. $199 to...
yelp.com - user review - 10/19/2007
Full Review »

Yelp.com Review - by Caroline C.

3.0 of 5 stars. We are looking for a new TV for our bedroom. We have specific qualifications: HD, LCD, wall mountable, built-in DVD player...Who would have thought it would be this hard to find something you like!...
yelp.com - user review - 10/15/2007
Full Review »

Yelp.com Review - by Angie O.

1.0 of 5 stars. Total incompetence. Questions are not something you want to ask at Best Buy because you won't get legit answers! Perpetual turnover, minimal knowledge, abysmal product training all result in "let me...
yelp.com - user review - 10/11/2007
Full Review »

Yelp.com Review - by Bill M.

3.0 of 5 stars. I hate having to go to PC stores. They make you feel like rats in a maze. If you don't know EXACTLY what you want, you're screwed. So I'm sitting there at Best Buy looking to buy an external hard...
yelp.com - user review - 10/07/2007
Full Review »

Yelp.com Review - by Sig N.

5.0 of 5 stars. Last night a Geek Squad saved my life! Excited to get my new laptop, I was trying to transfer files from my old PC. I unknowingly changed a setting that resulted in being unable to log on. Oops! I...
yelp.com - user review - 09/28/2007
Full Review »

Yelp.com Review - by Jennifer N.

1.0 of 5 stars. Everytime I come here, I almost always come out crying in anger. The employees are lacking, both in presence and knowledge. I'm not even going to comment on the product selection or store set up or...
yelp.com - user review - 09/20/2007
Full Review »

Yelp.com Review - by Jill D.

2.0 of 5 stars. Apparently there IS a kryptonite for me. It is consumer electronics stores. Of course, it could have also been the douchebag exboyfriend, on whom I like to blame everything from tropical storms to...
yelp.com - user review - 09/19/2007
Full Review »

Yelp.com Review - by Josephine L.

1.0 of 5 stars. One dude at Geek Squad likes to treat you like you're stupid when you come in there with computer problems, but what he doesn't realize is that not only are you brilliant, but you don't have to walk...
yelp.com - user review - 08/22/2007
Full Review »

Yelp.com Review - by Chuck W.

3.0 of 5 stars. Okay, for the first time in history, I will share with the world my revelation about Best Buy: There is only one Best Buy. All the other so-called "stores" are actually just inter-dimensional...
yelp.com - user review - 08/10/2007
Full Review »

Yelp.com Review - by Robert P.

1.0 of 5 stars. Question: How many Best Buy employees does it take to locate a DVD on a Saturday afternoon?Answer: 3And that was only after I had to approach the "greeter" at the front doors who scans the cameras....
yelp.com - user review - 07/30/2007
Full Review »

Yelp.com Review - by laura b.

5.0 of 5 stars. Please put on Avril Lavigne's "Girlfriend" for the duration of this review. Thank you.Well this review isn't for the prices, location or anything relevant but I must say, I came here in search of the...
yelp.com - user review - 07/27/2007
Full Review »

Yelp.com Review - by kate s.

1.0 of 5 stars. the WORST!!!!! customer SERVICE i have ever had.... I think the requirements to work there are you must be a complete DUMBASS!!!!!!!!!
yelp.com - user review - 07/24/2007
Full Review »

Yelp.com Review - by Shane h.

1.0 of 5 stars. DO NOT USE THIS SERVICE!!I've used Geek Squad in both New York and San Francisco and the service has been, for lack of a better word, crappy as hell.In New York they missed or rescheduled 3...
yelp.com - user review - 07/18/2007
Full Review »

Yelp.com Review - by k m.

2.0 of 5 stars. I bought a $100 tv wall mount and found it was defective, but I didn't have a chance to get back to return it within 30 days because of extenuating circumstances. I went back to the store, and...
yelp.com - user review - 07/11/2007
Full Review »

Yelp.com Review - by Rafael R.

1.0 of 5 stars. The service at the Harrison Street Best Buy is horrendous, whether you are looking for general assistance, or worse, if you need help from the customer service center staff when making a return or...
yelp.com - user review - 07/05/2007
Full Review »

Yelp.com Review - by Cynthia B.

2.0 of 5 stars. Eh. Hard to get help there. Underpaid useless employees. Bullshitting employees pretending to know stuff. A couple really wise employees mixed in. One asshole security guard. Lots of crappy...
yelp.com - user review - 07/05/2007
Full Review »

Yelp.com Review - by Sierra F.

1.0 of 5 stars. Wow! The service here is incredible when you are going to shell out $300 dollars on a camera...not so great when the camera you have previously bought there has some kind of lens error and needs to be...
yelp.com - user review - 06/25/2007
Full Review »

Yelp.com Review - by Rae H.

2.0 of 5 stars. I like Best Buy because they have a ton of TV show Box sets and DVDs but their customer service is dreadful. I was looking to upgrade my current TV and I spotted a flat screen that was cheaper than...
yelp.com - user review - 06/19/2007
Full Review »

Yelp.com Review - by Carolyn T.

1.0 of 5 stars. Bad. Bad. Bad.Hate that I even had to give one star to submit a review. Called to have three laptops configured to our network (two PC running XP and one Mac). We were told we would receive a call...
yelp.com - user review - 06/18/2007
Full Review »

Yelp.com Review - by dannydan d.

1.0 of 5 stars. After a few times trying to buy shitty electronics in Best Buy here, I have concluded that this place is a dump.The sales are always so busy, either busy with their own stuff, other customers, or just...
yelp.com - user review - 06/13/2007
Full Review »

Yelp.com Review - by D D.

1.0 of 5 stars. Worst Buy ever. Never ever going to shop at "best" Buy ever and ever again. Their customer reps....clueless of what they're selling. They read off the box to tell you what you already know....
yelp.com - user review - 06/11/2007
Full Review »

Yelp.com Review - by Nick A.

2.0 of 5 stars. 2 stars only because they have what all other electronic stores have..all the goodies men fantasize about besides a back to back edition of Sportscenter. I remember going here because I was all set to...
yelp.com - user review - 06/04/2007
Full Review »

Yelp.com Review - by Peter M.

5.0 of 5 stars. I was at Best Buy earlier this week looking at flat screen TVs cause my current television while it has a 32 inch screen is about 8 feet deep behind the screen. So there I was wandering around in a...
yelp.com - user review - 05/25/2007
Full Review »

Yelp.com Review - by Jason C.

1.0 of 5 stars. I must look like I don't have any money. I have a Best Buy credit card & I've gone into this store twice w/the intention of using it. Once, for a 32" flat screen TV that I had already picked out...
yelp.com - user review - 05/20/2007
Full Review »

Yelp.com Review - by Deborah S.

3.0 of 5 stars. Two visits--two different experiences: first trip, we went in to buy our first washer and dryer. We had done the research, found the one we wanted only to find out it was out of stock. Elizabeth was...
yelp.com - user review - 05/20/2007
Full Review »

Yelp.com Review - by patrick o.

2.0 of 5 stars. Damn you Best Buy! I hate you soooo much! Pop Copy level service! I swear if they could wipe crap on the walls, I'm sure they could. I think on their resumes and applications, they only take the...
yelp.com - user review - 05/06/2007
Full Review »

Yelp.com Review - by Shannon R.

3.0 of 5 stars. I just bought a new printer here, and it's one of the most exciting pieces of technology that I've ever owned! (I know that doesn't say much :) ) But seriousuly, I had no idea how snazzy printers are...
yelp.com - user review - 04/29/2007
Full Review »

Yelp.com Review - by Laurel B.

4.0 of 5 stars. Well, it's not the easiest experience (huge huge huge place), and getting someone to help you requires an effort that approaches stalking. And yet . . . the prices are good. And if you corner...
yelp.com - user review - 04/18/2007
Full Review »

Yelp.com Review - by Jennifer s.

3.0 of 5 stars. I really find it amusing when you try to locate a sales person on floor and the sales person tells you they are not working. Yet they have a badge on and their uniform. But hmmm not working. So I wait...
yelp.com - user review - 04/16/2007
Full Review »

Yelp.com Review - by David O.

3.0 of 5 stars. Ok, put aside the whole concept of service for a second... Best Buy gives service about as good as our president can handle foreign policy.I bought an iPod at Best Buy Emeryville back in '02. It...
yelp.com - user review - 04/11/2007
Full Review »

Yelp.com Review - by Herra Chink y.

2.0 of 5 stars. This Best Buy is always crowded, the workers are generally unhelpful, the line winds and twists like a Disneyland ride, and supporting Best Buy rather than Local Joe's Consumer Electronics, Lemonade...
yelp.com - user review - 04/10/2007
Full Review »

Yelp.com Review - by Jamila C.

4.0 of 5 stars. OMG! You sell TVs that are under 30"!!!!!Unfortunately they only had two and neither was the one advertised on their website. The salesperson helping me claimed that was all they had but after some...
yelp.com - user review - 04/08/2007
Full Review »

Yelp.com Review - by Brandon B.

4.0 of 5 stars. For the record, Best Buy sucks. I've hated the place for a long time. But recently I was in the market for a flat panel HDTV and so I spent some time shopping around and doing my research and found...
yelp.com - user review - 03/29/2007
Full Review »

Yelp.com Review - by Vikram A.

4.0 of 5 stars. Some people hate giant soulless companies. Myself, I tend to embrace them. More often than not, I have a pretty good idea of what I want when I walk into an electronics store. I don't need the local...
yelp.com - user review - 03/05/2007
Full Review »

Yelp.com Review - by carol y.

3.0 of 5 stars. the only reason why i stepped into best buy on Tuesday because they were selling THE HILLS SEASON 1 DVD for ONLY 24.99. what a DEAL! i was a happy girl. many people complained about their customer...
yelp.com - user review - 02/15/2007
Full Review »

Yelp.com Review - by Bridget O.

1.0 of 5 stars. BE CAREFUL OF BEST BUY's "SPECIAL OFFERS!"I got a zero interest for one year "deal" on my laptop, not knowing that if it wasn't paid off before the year was out they would charge me for all the back...
yelp.com - user review - 02/15/2007
Full Review »

Yelp.com Review - by Connie C.

5.0 of 5 stars. The week after Christmas, we scored a Nintendo Wii by happenstance. Raoul bought it for his extremely deserving nephew. We just happened to stop in within an hour after the store opened and found out...
yelp.com - user review - 02/08/2007
Full Review »

Yelp.com Review - by CallMeDaddy ..

5.0 of 5 stars. surprisingly, everyone here is truly truly helpful even though all of the workers look like they are still in high school. their customer service gets an A .
yelp.com - user review - 02/08/2007
Full Review »

Yelp.com Review - by KayJay ..

2.0 of 5 stars. This is what I imagine hell to be like.Hot.Crowded.Crappy parking.Slow.People turning up the boom boxes right in your freakin' ear so they can hear "Smack That" at 85 decibels. Stinky.A line, to try...
yelp.com - user review - 02/05/2007
Full Review »

Yelp.com Review - by Lisa L.

1.0 of 5 stars. Boo. The Geek Squad here has some of the worst service around. Mulitple times I've been left standing there while three or more Geek Squad employees are in the vicinity. They also disappear for...
yelp.com - user review - 02/01/2007
Full Review »

Don't shop here! Poor customer service

I received poor customer service @ the new Best Buy on Geary, don't waste your time shopping there! After taking an hour for a guy named Mark to check my computer in for repairs to the Geek Squad, he promised...
citysearch.com - user review - 01/22/2007
Full Review »

Yelp.com Review - by Amelia M.

4.0 of 5 stars. Great deals on all sorts of gadgets... and if you are a gadgets person like me... this is one cool place. The one thing that I really dislike is the customer service is lacking. There seems to be...
yelp.com - user review - 01/11/2007
Full Review »

Yelp.com Review - by Matthew H.

1.0 of 5 stars. Extended Warranty? Skip the middle man and go to the Power Exchange Instead:God, I wish I could give this place 0 stars.The people who work at the repairs desk (the geek squad I suppose) are perhaps...
yelp.com - user review - 01/10/2007
Full Review »

Yelp.com Review - by Raoul K.

5.0 of 5 stars. What can I say, they had the Nintendo Wii that I wanted to get for my 10 year old nephew so I have to give them 5 stars. He was so happy when I gave it to him!
yelp.com - user review - 01/08/2007
Full Review »

Yelp.com Review - by A P.

4.0 of 5 stars. I buy all my digital cameras here...they have the best extended warranty on them around!Don't buy cell phones here...they have a shitty rebate program with phone companies and we were shafted out of...
yelp.com - user review - 01/08/2007
Full Review »

Yelp.com Review - by hen a.

3.0 of 5 stars. just can't wait to make the purchase online and wait for shipment?....best buy provides printers to print....fax machines to fax....phones to make calls....movies to watch....cameras to take...
yelp.com - user review - 12/28/2006
Full Review »

Yelp.com Review - by Aaron W.

3.0 of 5 stars. It's Best Buy. You'll get a good selection to choose from, ok prices, and ok service. In a pinch tho, what else are you gonna do?
yelp.com - user review - 12/23/2006
Full Review »

Yelp.com Review - by Patrick L.

1.0 of 5 stars. I really think that Best Buy should have revolvers lying around the store so that while you're in agony waiting for someone to help you, you can decide to shoot yourself and end the pain right then...
yelp.com - user review - 12/21/2006
Full Review »

Yelp.com Review - by Elizabeth H.

1.0 of 5 stars. Totally irritating.
yelp.com - user review - 12/18/2006
Full Review »

Yelp.com Review - by Amalia D.

1.0 of 5 stars. f**k you best buy for not hiring me!!!
yelp.com - user review - 12/13/2006
Full Review »

Yelp.com Review - by Jennifer P.

3.0 of 5 stars. Customer service is okay, but what can you expect from kids getting minimum wage? I go here for Nintendo shopping only. I think I will start going to the Geary Best Buy now however because it is...
yelp.com - user review - 12/07/2006
Full Review »

Yelp.com Review - by Natasha J.

3.0 of 5 stars. I had one of the worst experiences of my life here as well as one of the best when it comes to dealing with technological devices. I nearly want to write one review with one star for the first, but...
yelp.com - user review - 12/07/2006
Full Review »

Yelp.com Review - by Sunset G.

4.0 of 5 stars. I hate shopping. But if I must select an electronics item, I go to this Best Buy. Easy to get to, easy to park (secret weapon: the street behind the store!), and fairly easy to maneuver.I especially...
yelp.com - user review - 11/25/2006
Full Review »

Yelp.com Review - by Aaron L.

2.0 of 5 stars. This place totally frustrates me, and always makes me wonder why I didn't just get what I went there for on Amazon like I told myself I would do. The staff generally couldn't care less if I was there,...
yelp.com - user review - 11/03/2006
Full Review »

Yelp.com Review - by Amanda H.

2.0 of 5 stars. Never mind the fact I normally drag my feet shopping at electronic stores, how hard is it for a staff-member to successfully recommend a replacement remote control for the one that was misplaced with...
yelp.com - user review - 10/25/2006
Full Review »

Yelp.com Review - by Monica M.

4.0 of 5 stars. since its the only best buy in the city, you can't really knock it. took my computer here about a week ago since it completely stopped working and the tools at gateway couldn't help me at all. come to...
yelp.com - user review - 10/24/2006
Full Review »

Yelp.com Review - by Amy L.

3.0 of 5 stars. This Best Buy is like all the other ones but what you're probably interested in is the accessibility and parking availability. It is one of the more difficult stores to get to because it's under the...
yelp.com - user review - 10/07/2006
Full Review »

Yelp.com Review - by Trish P.

5.0 of 5 stars. My PC has been acting funky for about a month and really didn't know where to bring my Dell computer. As a suggestion, I called Geek Squad and they came to my rescue. Not only is there a 24-hour...
yelp.com - user review - 09/09/2006
Full Review »

Yelp.com Review - by Ge O.

2.0 of 5 stars. eh, weak best buy.it's best buy, but smaller.not a great selection, not a great location, not great service.but whatever, i will still go.and i have to admit, i kind of enjoy driving under the 101.
yelp.com - user review - 08/22/2006
Full Review »

Yelp.com Review - by Sophia C.

1.0 of 5 stars. If I could give Best Buy zero stars I would... too bad Yelp makes you give them at least one!Went in to buy a new laptop after I saw some good deals in the Sunday paper. The day after the circular...
yelp.com - user review - 08/22/2006
Full Review »

Yelp.com Review - by Todd E.

3.0 of 5 stars. I went to Best Buy with two goals...two simple goals...A copy of Old School to satisfy my movie cravings and a fan to cool my hot ass loft down a little bit.Inconvenient location so-so store layout...
yelp.com - user review - 08/17/2006
Full Review »

Yelp.com Review - by Jeremy W.

3.0 of 5 stars. I went here once and they had a stand next to the counter with a bunch of old Roger Corman movies for $1 each! Stars for that! There used to a Canned Food Outlet here, which I miss. Otherwise, they'd...
yelp.com - user review - 07/31/2006
Full Review »

Yelp.com Review - by charlotte s.

3.0 of 5 stars. decent bestbuy... not the best one i've been to...i don't think i've been approached by an employee ever at this location... which really doesn't bother me since whenever i walk into these places i...
yelp.com - user review - 07/28/2006
Full Review »

Yelp.com Review - by Mel P.

2.0 of 5 stars. The hype is over! When it first opened, it was exciting, fresh, new. Even if you didn't buy anything it was exciting just looking at what they had to offer you: from their electronics to their wide...
yelp.com - user review - 07/26/2006
Full Review »

Yelp.com Review - by Karen K.

4.0 of 5 stars. scored a floor model flat-screen (the type that you hang on a wall) for $220.00 bux.it was quite the process, but i ain't bitchin'
yelp.com - user review - 07/11/2006
Full Review »

Yelp.com Review - by Elaine O.

1.0 of 5 stars. If you are in the MiniDV Camcorder market - be forewarned not to buy the Sharp Camcorders, which are possibly the worst products on earth!What kind of company produces a fairly nifty product only to...
yelp.com - user review - 07/05/2006
Full Review »

Yelp.com Review - by Matt G.

3.0 of 5 stars. This Best Buy has my mix review:Great up-to-date electronics. Huge selections in Movies in DVD format. They have a Huge selection in PS2 games. Bought a 42" Plasma Screen here instead of Circuit City,...
yelp.com - user review - 06/26/2006
Full Review »

Yelp.com Review - by euge l.

1.0 of 5 stars. IN COMP U TENT S. i remember working electronic retail. yeah i did the same shit as most the employees here. only time i would ever really be helpful was when i was stoned out of my mind.... wait a...
yelp.com - user review - 06/20/2006
Full Review »

Yelp.com Review - by Rob H.

4.0 of 5 stars. Never had a problem with this store. Set me up with a plasma for less than I was going to spend on a LCD. When Magnolia's called to postpone the appointment to calibrate it, I was able to wiggle out...
yelp.com - user review - 06/19/2006
Full Review »

Yelp.com Review - by Carolyn H.

1.0 of 5 stars. Well, I am particularly bitter toward this place after a long, complicated laptop warranty fiasco that I won't get into...but I will just say that they screwed me over...and I left vowing not to shop...
yelp.com - user review - 06/18/2006
Full Review »

Yelp.com Review - by ronzilla x.

1.0 of 5 stars. The McDonald's of electronics. Go here find what you are looking for and get out (well pay first). Do not even bother asking specific/technical questions-majority of the employee's do not know...
yelp.com - user review - 06/08/2006
Full Review »

Yelp.com Review - by megan w.

1.0 of 5 stars. More like WORST Buy. This place should win awards for shittiest customer service. If you can even find someone to help you, they yell at you because your request is out of their "section." Well, if I...
yelp.com - user review - 06/08/2006
Full Review »

Yelp.com Review - by Cathleya G.

4.0 of 5 stars. I've never had too big of problems getting the staff's attention, but I suspect its because I've got the GHETTO BOO-TAY!!!!I look like I'd put out if you asked nicely. I'm hardly ashamed. Whatever...
yelp.com - user review - 06/08/2006
Full Review »

Yelp.com Review - by Darrell L.

1.0 of 5 stars. okay, it has a lot of stuff. a lot of pricey, shiny, in plastic, stuff.i went in once with a friend to simply look around - he was searching for a DVD. the staff appeared to sense his need for help,...
yelp.com - user review - 06/05/2006
Full Review »

Yelp.com Review - by Mike V.

4.0 of 5 stars. Wow, so many mixed reviews.Here is one you'll have to read...MINES!!Time to look at this place from multiple angles:1) How do you go wrong with a place that have nearly everything. IPod's, check....
yelp.com - user review - 06/01/2006
Full Review »

Yelp.com Review - by zell c.

2.0 of 5 stars. Best Buy was fun when I had to drive a distance (San Carlos) or pay toll to indulge in the world of gadgets and electronics. Now that we have one in the City, I don't care for it as much. I always...
yelp.com - user review - 06/01/2006
Full Review »

Yelp.com Review - by phil h.

3.0 of 5 stars. I'd just as soon support the little guy but if you're in a hurry and want to grab some new release cd's and/or dvd's on the cheap (ie I picked up the new Pearl Jam for $10) you could do a lot worse...
yelp.com - user review - 05/04/2006
Full Review »

Yelp.com Review - by Toro E.

3.0 of 5 stars. Sure, I can easily come up with 10 reasons why this place stinks, but where else would you go? Circuit City? Drive all the way to Fry's? As much as I hate this place, I end up shopping here....
yelp.com - user review - 05/02/2006
Full Review »

Yelp.com Review - by Marc S.

2.0 of 5 stars. This Best Buy reminds me of shopping at Comp USA. You only go here when you are desperate for something quick. I needed a cheap microwave to replace my 8 year old one that just died all of a sudden...
yelp.com - user review - 04/24/2006
Full Review »

Yelp.com Review - by mokirobinson m.

3.0 of 5 stars. I know everyone hates them but that just makes me kind of like them. Or at least feel a bit sorry for them. I'm a sucker for an underdog...if by underdog I mean giant corporation that probably has...
yelp.com - user review - 03/27/2006
Full Review »

Yelp.com Review - by Melinda B.

1.0 of 5 stars. There should be a 0-stars option for this place! I bought a DVD recorder, which died 34 days after I bought it, with a CD stuck inside. Not only did BB refuse to replace it, (instead telling me I...
yelp.com - user review - 02/06/2006
Full Review »

Yelp.com Review - by Ben P.

2.0 of 5 stars. I had a giftcard. What's *your* excuse?
yelp.com - user review - 01/31/2006
Full Review »

Yelp.com Review - by Wesley J.

3.0 of 5 stars. Good place when you are in a pinch. The real best buys are online of course.
yelp.com - user review - 01/28/2006
Full Review »

Yelp.com Review - by Peter F.

2.0 of 5 stars. Not as bad as CompUSA but that's not saying much. Customer support is hit and miss, but tends heavily towards the latter. Advertised "best buys" are actually far from it, with prices that seldom...
yelp.com - user review - 01/25/2006
Full Review »

Yelp.com Review - by andrew d.

4.0 of 5 stars. I give Best Buy four stars with some conditions attached. You will not find a better selection of DVD's, especially TV series, anywhere else. However, if you plan on buying any electronics here, make...
yelp.com - user review - 01/25/2006
Full Review »

Yelp.com Review - by Nadine W.

3.0 of 5 stars. I have Best Buy review schizophrenia. I alternate between wanting to give them 1 star and 4 stars. Let the bipolar review begin. Magnolia Home Theater gets 4 stars. Ask for Edward Rutkauskas and he...
yelp.com - user review - 01/18/2006
Full Review »

Yelp.com Review - by amanda b.

1.0 of 5 stars. I'm personally boycotting Best Buy altogether. I know, it's extreme. But I HATE them. They are evil. I purchased a shiny new HP laptop ("Charlie") there the summer before law school. It had pretty...
yelp.com - user review - 01/10/2006
Full Review »

Yelp.com Review - by Jason D.

1.0 of 5 stars. Be what it may when it comes to electronics big box retailer, but the customer service is horrible. I had to return a wi-fi router today and had to wait 37 minutes in line to do my return. When i...
yelp.com - user review - 01/10/2006
Full Review »

Yelp.com Review - by Timothy O.

2.0 of 5 stars. Maybe one of the reasons that so many San Franciscans hate chain stores is that once a chain store sets up shop here, they seem to embody all of the bad traits about chains. So let's look at Best Buy....
yelp.com - user review - 12/01/2005
Full Review »

Yelp.com Review - by Anita L.

1.0 of 5 stars. We never give any of our business to "Worst Buy". They have the most disastrous customer service ever and tries to get away with it by offering cheap stuff. Not worth the grief!
yelp.com - user review - 11/14/2005
Full Review »

Yelp.com Review - by Jeremy S.

3.0 of 5 stars. Staff has absolutely no clue, I wouldn't trust them for any kind of advice. On a recent visit two items that I was interested in were on display, but out of stock. They refused to sell the display...
yelp.com - user review - 11/12/2005
Full Review »

Yelp.com Review - by Gourmet G.

1.0 of 5 stars. Excerpts from the Best Buy Employee Handbook:1. Avoid customer contact as much as possible.2. If a customer persists in trying to get your attention to the extent that your blind-and-deaf act no...
yelp.com - user review - 11/06/2005
Full Review »

Yelp.com Review - by Sean S.

1.0 of 5 stars. Its the absolute laziness and lack of care by the staff here that really rile me up about this place. The store itself, its labriyth setting, is another problem.Even on a busy Saturday, there seem to...
yelp.com - user review - 11/05/2005
Full Review »

Yelp.com Review - by Michael E.

3.0 of 5 stars. Redeeming qualities of this place? Cheap computer accessories. I got a good Epson printer here, cheap scanner that just won't quit or disappoint and all the ink cartridges I can shake a stick at....
yelp.com - user review - 09/06/2005
Full Review »

Huge selection

Best Buy's operations one of the most organized, and also incentive based stores that you can find. They have a large number of employees, who although they don't personally go out of there way to as...
judysbook.com - user review - 08/20/2005
Full Review »

HATED PLACE by Lisa H. at InsiderPages

I've had a few awful experiences with Best Buy. First of all, I brought my computer to them because it had a virus, and I knew they could clean and remove the virus. I paid about 200 dollars, and about a month...
citysearch.com - user review - 07/28/2005
Full Review »

Worst Buy by Sandy H. at InsiderPages

This is absolutely the worst place to buy anything. I recenly bought a new computer form this place and when I opened the box, it was used. There was someone else's information stored in the computer. And the...
citysearch.com - user review - 07/19/2005
Full Review »

Great customer service, but not the best non mega sale prices by heather b. at InsiderPages

The staff at this Best Buy has always been very friendly and helpful. They dont bother or pressure customers. Rather, they have a knack for helping a searching eye, as well as letting a browsing eye roam....
citysearch.com - user review - 07/15/2005
Full Review »

Best Buy by L W. at InsiderPages

I usually go to best buy before i go to the other electronic stores. The service is pretty good, they know what they're talking about and if you don't understand something, they will break it down for you. The...
citysearch.com - user review - 07/14/2005
Full Review »

the new electronic King? by Gordon N. at InsiderPages

Best buy knows to get people inside and keep them there long enough to buy stuff and get out. With such a big store, there are many demonstrations and demos of thier products. Thier customer service has a...
citysearch.com - user review - 06/30/2005
Full Review »

Good selection, helpful staff

I wanted to buy a new computer and I came here to look at some. I didn't plan to buy one here, but they were so helpful that I ended up doing just that. I had an idea of what I needed, so they took ...
judysbook.com - user review - 06/25/2005
Full Review »

Yelp.com Review - by patrick g.

1.0 of 5 stars. I wish to hell I hadn't bought my last entertainment electronic selection here because now I'm stuck with trying to wring something resembling service out of these people for the next few years....
yelp.com - user review - 06/18/2005
Full Review »

Yelp.com Review - by Mick F.

2.0 of 5 stars. I guess in theory, being a fat nerd with a gadget fetish, i should just call this place "Good Vibrations" and get it over with. But alas. It falls short of being called "Big Lou's Shaky Stuff". Its...
yelp.com - user review - 06/14/2005
Full Review »

Cheapest Place in the Area (Where I live) by Clifford C. at InsiderPages

Best Buy is actually the place to Best Buy electronics for me. Do you know those sales where they have right after big holidays? Yep, I was one of the people who was standing in line the whole night just to...
citysearch.com - user review - 05/24/2005
Full Review »

Yelp.com Review - by dean e.

5.0 of 5 stars. this place is my sweet tooth, my heroine addiction, my weakness. every time i go in here, my techy-self comes out, along with my credit card. definitely the cheapest place to get cds, dvds, video...
yelp.com - user review - 03/15/2005
Full Review »

good store

good store
judysbook.com - user review - 03/08/2005
Full Review »

Yelp.com Review - by Philip M.

4.0 of 5 stars. I hate Best Buy, yet I seem to buy something there every other week.
yelp.com - user review - 03/08/2005
Full Review »

Yelp.com Review - by Nish N.

3.0 of 5 stars. Good selection of TVs, stereos, at least to test out. It's hard to leave without buying a dvd or two, they have some great deals. As with most places like this (Good Guys, Comp USA, etc.), the...
yelp.com - user review - 02/28/2005
Full Review »