Avas

User Reviews of Avas

Yelp.com Review - by Jini M.

3.0 of 5 stars. Went for the couple's massage on October 6. We had the couple's room and paid the couple's price, but weren't close enough to chat or anything which was kind of a bummer. Staff was really nice and the...
yelp.com - user review - 10/08/2009
Full Review »

Beware of Ava

I had a problem with a gift certificate and called to see if the problem could be fixed. The woman who answered the phone was VERY RUDE and basically was yelling at me over the phone. I asked to speak with a...
citysearch.com - user review - 02/05/2009
Full Review »

Great customer service! by Laurie H. at InsiderPages

I went to AVA's about 5 months ago, they did have excellent customer service, but I thought there staff was a little underexperince in hair services. They did try to upsale product and services they offered....
citysearch.com - user review - 01/04/2009
Full Review »

FABULOUS RELAXING DAY!!!

WOW!! Did I ever need a break from stress! Well - I"ve FINALLY found it!!! Ava's Day Spa !!! Outclasses EVERY OTHER Day Spa with it's offerings of true professionalism, courteousness, cleanliness, and SERVICES...
citysearch.com - user review - 11/22/2008
Full Review »

BEST ALL AROUND!!!!

After reading some of the HORRIBLE reviews of Ava's Day Spa - I CANNOT believe them!!! Anyone who knows Ava and her staff would NEVER agree - my suggestion?? DISREGARD ANY AND ALL reviews that are negative!!!...
citysearch.com - user review - 11/22/2008
Full Review »

First Time Visit

Man - I LOVE this place!!! Ava and her staff greeted me warmly and extremely professionally, and made me feel immediately at home!! As never having been to a day spa and having recently received a gift...
citysearch.com - user review - 11/22/2008
Full Review »

Home Away From Home

After having been a customer of Ava's for the past 25 years, the Spa is my "home away from home". When one walks in - you realize the quality of the atmosphere as being calm and relaxing. This is an atmosphere...
citysearch.com - user review - 11/20/2008
Full Review »

Outstanding All Around

All of my visits to Ava's have been OUTSTANDING!!! Every time I've gone in, I've never seen the salon out of place, disorganized, or unsanitary! I've NEVER seen the hair styling stations left unswept from...
citysearch.com - user review - 11/20/2008
Full Review »

WASTE OF TIME & DEFINATELY YOUR HARD EARNED MONEY

High Class Prices, Low Class Service. Don't go there, I guarantee you I never will again. My experience was so HORRIBLE there are not enough writing character letters to describe it. The experience gave me...
citysearch.com - user review - 11/14/2008
Full Review »

GREAT DAY

I had the opportunity to spend the day with my best friend at Ava's. What a wonderful experience!! The staff was friendly and eager to take care of our needs. We decided to add services once we were there and...
citysearch.com - user review - 11/14/2008
Full Review »

good not great by Susan R. at InsiderPages

I went to Avas to get hair extensions. I thought they were nice enough but the extensions are not really the color of my hair and also, I dont think they put enough in. They ran out of hair i think. I dont...
citysearch.com - user review - 10/23/2008
Full Review »

Avoid this so called Spa/Salon

I received a gift certificate for Ava's and was very excited considering I am a mom and I don't get me time often. I called and made an appt at which time she required a credit card to make-hello!! Like said...
citysearch.com - user review - 10/17/2008
Full Review »

Never Ever Ever Go

My mother an I went to this day Spa a little over a year ago. It was enjoyable the first time. This time we scheduled in advanced not knowing hurricane Hanna would flood streets of Richmond. This was to be a...
citysearch.com - user review - 09/19/2008
Full Review »

Don't waste your time or money. Not a real spa.

I have been to Ava's three times. I should have known better after the first time, but I wanted to give Ava's the benefit of the doubt. I will never go back. Don't waste your money here. The atmosphere is...
citysearch.com - user review - 05/09/2008
Full Review »

A great place to be pampered!!

I have been going to Ava's since she started out as a small nail salon. I have seen her business go from that to the Day Spa that it is today. I have always received excellent customer service and have always...
citysearch.com - user review - 05/09/2008
Full Review »

Disappointed

I have been going to Ava's on and off for years. I have been extremely disappointed in my last two visits to the spa. There were only two employee that had any customer service skills the rest were all talking...
citysearch.com - user review - 05/03/2008
Full Review »

So Called Spa

I made an appointment a week in advanced to have a bikini wax. I spoke with Ava on the phone and she seemed very nice. I arrived at my appointment about 30 minutes early. I was told that Ava would be doing my...
citysearch.com - user review - 04/20/2008
Full Review »

Crappy Customer Service

I went to the spa to get an airbrushed tan. The lady that did my tan was very nice and professional. She didnt want to do my face at first but after talking to her she agreed. I had to get her to go over me a...
citysearch.com - user review - 04/10/2008
Full Review »

WORST bikini wax ever. Unprofessional and dirty salon. Don't waste your money.

Do NOT waste your money. Overpriced for a terrible job. Not only did I leave with many hairs still outside my bikini line but it has been ten days and I have by far the WORST ingrown hairs I've ever had after...
citysearch.com - user review - 03/20/2008
Full Review »

Not happy at all with Ava's

I planned a girl's spa day event for me and 5 of my best friends travelling to Richmond from all over the country. I spoke with Ava about setting up the spa treatments for the entire group. She told me that...
citysearch.com - user review - 03/14/2008
Full Review »

Best day spa in Richmond

I received an herbal facial and focal massage, and it was WONDERFUL!! I love Ava's. She and her staff are very friendly and professional and make you feel comfortable and right "at home". I am going to make it...
citysearch.com - user review - 03/12/2008
Full Review »

Heaven on Earth

I have been a customer of Ava's for MANY years. Over the years I have probably had every type of service offered. Every time I enter Ava's I feel special, Ava and all of her personnel make you feel that way....
citysearch.com - user review - 03/11/2008
Full Review »

Once is Enough

I received the Princess package to Ava's as a gift from mu husband. I called and made an appointment as well as my sister and best friend. When we arrived we were immediately rushed and treated as though we...
citysearch.com - user review - 02/15/2008
Full Review »

The gift that keeps on giving

I was given a gift certificate to Ava's for Christmas, and received the gift that keeps on giving. I have been extremely satisfied with the services that I have received. I have also been thoroughly impressed...
citysearch.com - user review - 02/08/2008
Full Review »

Great customer service

Friendly staff, quality care, great service! The staff is always nice and curtious. Speedy response when making an appointment. They offer a wide range of products and services. I've been going here for years...
citysearch.com - user review - 10/05/2007
Full Review »

BEST COLORIST EVER!!!!!

I HAVE BEEN GOING TO AVA'S SPA FOR A YEAR NOW AND I AM ABSOLUTELY IN LOVE WITH THE COLORIST THERE: FERN! SHE IS AMAZING! I WOULD RECCOMMEND THAT IF YOU ARE INTERESTED IN GETTING YOUR HAIR COLOR TOUCHED...
citysearch.com - user review - 10/03/2007
Full Review »

Phenomonal customer service, Best Spa in Richmond

I'm new to the area and trusted the reviews on Citysearch. (Thanks to all those who posted previously.) I called late in the previous day for an appointment for waxing and nails for 9 am the next morning. I...
citysearch.com - user review - 09/27/2007
Full Review »

Great massage

Very good massage. Sharon was awesome. I was not in a good mood going in and left feeling refreshed, ready to tackle work again.
citysearch.com - user review - 09/27/2007
Full Review »

The best spa experience in Richmond

I have been a loyal customer of Ava's Day Spa for almost a decade now. After visiting other day spas in the Richmond metro area I found what I was looking for at Ava's. The staff is always friendly and...
citysearch.com - user review - 09/27/2007
Full Review »

Ava's Day Spa

Excellent service--can get an appointment very quickly. Staff is very accomodating. Great place to go and relax.
citysearch.com - user review - 09/26/2007
Full Review »

Never had a better haircut

Its great having a stylist that listens to what you want and works with your hair issues to come up with a style that is right for you.
citysearch.com - user review - 09/25/2007
Full Review »

Not just another spa

I have been going to Ava's for at least 15 yrs. My purpose, waxing. I have also picked up a few items of clothing from the boutique. My experience with Ava's during the past 15 yrs. has been a courteous,...
citysearch.com - user review - 09/25/2007
Full Review »

BEST SPA

I have experienced a fabulous Spa day at Ava's Day Spa. The staff very friendly! They graciously accommodated me as this was a spur of the moment indulgence. When I arrived, I was seated in a very comfortable...
citysearch.com - user review - 09/22/2007
Full Review »

UNIQUE STYLE AND EXCELLENT SERVICE

I have been an Ava's customer for about a year. I have had massages, pedicures, manicures, and get my hair colored and cut there on a regular basis. I have also bought the majority of my wardrobe there which...
citysearch.com - user review - 09/22/2007
Full Review »

Best business for hair and other essential needs or wants.

I went to several salons to inquire about hair extensions. Ava stated my hair was perfect for extensions when other salons told me all I needed was a good cut. I wanted long thick hair. Well after a few hours...
citysearch.com - user review - 09/19/2007
Full Review »

Recommended!

i had a WONDERFUL time @ ava's! it's not a snobby place so you can walk in and feel relaxed because the staff is approachable and friendly. my wax experience was better than i hoped because the location of my...
citysearch.com - user review - 07/03/2007
Full Review »

Reminded me of a brothel.

I went to Ava's a couple of years ago; I made appointments each time I went. The first time, the girl cut my hair really short (didn't consult me; it was pretty long when I walked in), but fortunately...
judysbook.com - user review - 06/14/2007
Full Review »

A day in Heaven

Ava's Day Spa is wonderful. You can make a full day of it and pamper yourself. Try one of there wonder facials, then relax with a full body massage, after this you can have your hair done followed by your...
citysearch.com - user review - 11/09/2006
Full Review »

Lots of pampering, but make sure you allow for time!

I want to say that I love Ava's day spa, I really do. They offer all kinds of services: massage, manicures, pedicures, haircuts, and even facials. They staff is usually quite friendly and skilled. ...
judysbook.com - user review - 09/16/2005
Full Review »

Best all around day spa that has everything

Ava's offers everything a woman will ever need! They do spa treatments, nails, tanning, waxing, hair, they even sell clothes! My favorite thing is you can walk-in without an appointment, so on the rar...
judysbook.com - user review - 08/20/2005
Full Review »