REI - Recreational Equipment Inc.

User Reviews of REI - Recreational Equipment Inc.

Yelp.com Review - by AM A.

5.0 of 5 stars. I love REI, you can find all kinds of cool things in there. I really love the member discounts they give several times a year. The staff is super friendly and you can tell they actually like their...
yelp.com - user review - 08/09/2009
Full Review »

Terrible service

In December 2008, I purchased a pair of Atomic Alpine Touring skis from REI in Seattle over the Internet. I told the Customer service I had a pair of Silvretta Easy Go bindings on my older skis and asked who could install the bindings on my skis here in So. CA. They said go to Rancho Cucamonga REI. I did. Eric from their Ski Dept. just called back with the following: I don't know what Silvretta bindings are, I have been here three years and never heard of them, would know nothing about it, try Sports Chalet!! Well Eric, not only did I buy the skis from you, I bought the Silvretta bindings from REI in 2003, and they are as well known in the binding world as Rosignol is in the ski world! Shame on you for not knowing! And shame on REI for selling stuff they later will not support, nor even know about. Selling packs is easy, the other stuff takes a bit more experience. Don't have the experience anymore? Don't sell it.
openlist - user review - 01/12/2009

Yelp.com Review - by Brendan S.

4.0 of 5 stars. Yes, it's overpriced. No, the bikes there aren't great (if that's what you're into). The thing is, everything I buy at REI gets worn/used/abused often and for a long time. It's quality stuff that...
yelp.com - user review - 11/12/2008
Full Review »

Yelp.com Review - by Jason A.

3.0 of 5 stars. REI was a store I was literally dragged into. I actually still don't quite know what REI stands for. I don't really patronize recreational stores, but I feel I should offer my two cents, since I did...
yelp.com - user review - 09/28/2008
Full Review »

Yelp.com Review - by Jason J.

4.0 of 5 stars. For whatever reason, I always compare REI to Chick's. And for whatever reason, REI always wins.This REI is smaller than the other one I've been to (Santa Clara, CA). It is still a good sized store,...
yelp.com - user review - 09/12/2008
Full Review »

Pricey but excellent selection

You simply can't beat REI's unlimited return policy. Pay $15 to become a lifetime member and you can return anything for any reason within any amount of time. Their staff was very helpful when we were planning...
citysearch.com - user review - 11/13/2006
Full Review »