Churchland Psychiatric Associates PC

17% like it

Based on 6 votes

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Listing	Churchland Psychiatric Associates PC Local (757) 483-6404 3300 Academy Ave Portsmouth, VA 23703 http://national.citysearch.com/profile/10578727/portsmouth_va/churchland_psychiatric_associates.html
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User Reviews of Churchland Psychiatric Associates PC

New Patients and Front Desk

In defense of CPA's new patient scheduling since she is the only one who answers the new patient line and returns their phone calls, not to mention calling all new patients insurance companies to verify there...
citysearch.com - user review - 02/26/2009
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Hard to get ahold of and not patient-focused

I had to leave two voicemails on the new patient line, the second stating I'd left a voicemail and not received a return call, before receiving a call back. Once I spoke with someone, she was somewhat short w/...
citysearch.com - user review - 01/22/2009
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Indifference to the Point of Abuse

My doctor is good. However: I called the New Patients line many times over a long period of time, leaving voice messages attempting to get an appointment. After I got one, I had to cancel it in advance by...
citysearch.com - user review - 12/05/2008
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underwhelmed

Since it's already been pointed out that insurance and payment is a hassle, along with the insensitivity of the receptionists, let me go a bit further into my experience at CPA. Assigned to one therapist...
citysearch.com - user review - 10/28/2008
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Not patient focused

Their primary concern is not patient welfare. They are extremely difficult to get on the phone; they frequently don't return phone calls. They require verification of insurance information or full prepayment...
citysearch.com - user review - 10/20/2008
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More concerned with money then helping people

They would not even set up an appointment without insurance info. Couldn't wait until come in to give them your insurance card. All they care about is payment before you even get an appointment
citysearch.com - user review - 03/06/2008
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