Pets On Broadway

User Reviews of Pets On Broadway

Yelp.com Review - by Jodi V.

5.0 of 5 stars. Yes, it's cluttered like some people mention. But, it's also HUGE, meaning they have everything you could possibly need. They are one of a few pet stores that carry my dogs' food AND they take Amex...
yelp.com - user review - 08/12/2009
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Yelp.com Review - by Vi B.

3.0 of 5 stars. I should probably note that I've been to Pets on Broadway three times, all over 3 months ago (therefore the service/selection may have improved since then). However, that's for a reason.I admit that...
yelp.com - user review - 07/15/2009
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Yelp.com Review - by Caitlin H.

3.0 of 5 stars. Great selection, good prices, mediocre service. My roommate and I spent 30 minutes sorting through dog crates without being acknowledged by the staff once. Bring an extra set of hands if you want to...
yelp.com - user review - 06/30/2009
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Yelp.com Review - by Wiley G.

4.0 of 5 stars. No place to park. Otherwise, this place is great. Great selection for dog food, and they give you a little bit of deal if you buy enough. Make sure to be a "registered customer" and give them your...
yelp.com - user review - 05/03/2009
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Yelp.com Review - by neena D.

4.0 of 5 stars. we visit this place regularly since they have a good streamlined frequent buyer system, although furrever pets down the way also has a good system for frequent buyers of cases and buffalo bones, but...
yelp.com - user review - 01/15/2009
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Bad customer service

Sorry to say that I'm not impressed with their phone skills. I had every intention of going in to buy some supplies but answering simple questions seemed to be beyond the sales person's patience.
citysearch.com - user review - 12/29/2008
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Pets on Broadway is a great independently owned store

This is my favorite pet store in Portland. It's independently owned and I haven't been served by anyone there who didn't seem to like their job. The first time I went there was years ago to buy a finch and...
citysearch.com - user review - 12/29/2008
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@NewPea -

Wow. Where to start? For one, how do you know who the managers are? Unless you're going there pretty often, you wouldn't know. Correct? Also have you ever thought that since it isn't a major chain like...
citysearch.com - user review - 12/02/2008
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Very friendly staff.

The employees will go out of their way to help you. Also it feels good to contribute to a small buisness.
citysearch.com - user review - 11/15/2008
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New York-style customer service

I have to say that I often feel like I'm back in N.Y.C. when I shop here: the sales staff, by and large, are indifferent, at best, rude and petty at worst. On several occasions I have overheard salespeople...
citysearch.com - user review - 10/19/2008
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Fish Department by Anon A. at InsiderPages

I have on occassion shopped for dog supplies there and the service was great, the prices were good and the selection was excellent. My primary reason for visiting the store is their fish selection. Considering...
citysearch.com - user review - 10/08/2008
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Yelp.com Review - by Andrea V.

5.0 of 5 stars. R.I.P. Jazz. You will be missed. :(
yelp.com - user review - 09/09/2008
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Pretty darn good

Pets on Broadway saved me. My poor cat was miserable with fleas on a weekend. Most of the flea products are only carried at vet's offices, but I called them on a Sunday and they had every product. I browsed...
citysearch.com - user review - 08/24/2008
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Yelp.com Review - by Jessica T.

3.0 of 5 stars. I have been using POB for about four years, and while they once-upon-a-time had decent service, it has been in serious decline. If you ask a question you will certainly get a knowledgeable answer,...
yelp.com - user review - 08/24/2008
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Fabulous Selection!!

I have 2 chickens, a cat, and a new puppy. Pets on Broadway is the closest pet store, and it has the best selection of any pet store I've been to. It has feeders, waters, and feed for my chickens, tag...
citysearch.com - user review - 07/10/2008
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Mostly decent service, but good selection

I do have to agree with WAnnonymous. There is one person who works there that I find to be a rather mean little guy, my guess is this is the person that the reviewer encountered. I did have a couple run-ins...
citysearch.com - user review - 06/29/2008
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in response to WAnonymous

I have been researching the topic of pets and pet stores for awhile now for my job and just wanted to comment on WAnonymous's posting. Check this place out for yourself. I don't even live in OR and would...
citysearch.com - user review - 06/17/2008
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Good products, good advice, always helpful

I've shopped at Pets on Broadway for a very long time and am delighted with their products and their service. When I needed new housing and lights for a turtle the staff member was very patient in answering...
citysearch.com - user review - 05/31/2008
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Worst customer service EVER!

I am one of the first customers of this store when it opened. I'm EXTREMELY DISAPPOINTED in what has happened to the level of customer service. On my LAST visit, I could not believe the way I was treated. It...
citysearch.com - user review - 05/25/2008
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Great Customer Service

I have been a customer of Pets On Broadway for @ least 10 years. Not once the entire time I have been a customer this store, have I ever had bad customer service. There are times things get a bit hectic for...
citysearch.com - user review - 03/22/2008
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You can't beat their quality of marine stock

I've never had anything but stellar service and quality products from Pets on Broadway. Their saltwater tanks are by far the cleanest and most well kept in the Portland area. Their staff is knowledgeable and...
citysearch.com - user review - 02/23/2008
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Wish they'd get the picture on customer service reviews, but great selection

Lousy customer service, surly and slow. I loved their selection, but in the end was so turned off by the long wait and "bored" response to my questions, I left. I was even "made fun of" when asking about dog...
citysearch.com - user review - 01/27/2008
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Most everything you want except service!

If it weren't for ease of access I would go somewhere else. Assuredly the store is crammed with supplies but the staff leave something to be desired. Staff rules: don't look at the customers, try to avoid...
citysearch.com - user review - 12/28/2007
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I hate chains but would rather shop at petsmart

Not only is this store filthy and crowded but the management is the rudest I have ever come across. The only saving grace of this store is the knowledge and courtesy shown to me by the employees who work in...
citysearch.com - user review - 11/07/2007
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Surprisingly great selection and super-friendly service!

Although the atmosphere seems cramped, it's 100% WORTH IT to have such a great selection of different products in one store. We get raw frozen food for our multiple-allergy dog, allergen-free dry food for our...
citysearch.com - user review - 11/01/2007
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Terrible Customer Service, Negligent Employees

I have been shopping at Pets on Broadway long before they took over the larger space. Increasingly the customer service has slipped into rudeness. Last week I purchased a 40 lb bag of food and a 10 lb bag of...
citysearch.com - user review - 09/04/2007
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Clean, good Selection, long wait for service.

I visited Pets on Broadway today for the first time. They had a large selection of pet supplies. I was there looking for fish and was suprised by the large selection. The only problem I had was that the...
citysearch.com - user review - 02/08/2007
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Yelp.com Review - by Courtney D.

3.0 of 5 stars. Serving pets of all sizesYou have to love a pet store where a tortoise greets you at the door.Pets on Broadway seems to have everything you're looking for every pet, bird, fish or other creature you...
yelp.com - user review - 01/26/2007
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I had a good experience

I went to PoB for a very specific pet watering unit. I called first, and the fellow was quite pleasant, and offered to check stock and price of the item. When I arrived a bit later, he again was quite helpful....
citysearch.com - user review - 01/17/2007
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no hamsters at a pet store?

I went all over Portland looking for male/female hamsters. pets on broadway looks like a good store but they don't even have hamsters! they had cages for them but there were clearly no hamsters in them. i was...
citysearch.com - user review - 11/16/2006
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Great selection of products, but customer is spotty at best.

It's almost impossible to actually BUY fish there, you can look to your hearts content, but nobody will believe you that your tank at home isn't the most toxic mix of poisons known to man, and of course being...
citysearch.com - user review - 10/02/2006
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Knowledgable Staff & Great Products...Great Fish Area!

These folks know their stuff! I am always pleased with their knowledge and willingness to bring in products off of recommendations! This place has one of the more beautiful fish areas & the staff really try to...
citysearch.com - user review - 09/22/2006
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Poor Customer Serivce, Opinionated Staff=RUDE

Poor customer service and it took forever to get help. I had one simple question that took well over 15 minutes to get someone to answer. In addition they sold me the wrong product and the person who helped me...
citysearch.com - user review - 08/12/2006
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Great people, great animals, great products

I've always received great help there. I've purchased a couple birds and all their food from Pets on Broadway now, and each time I've spent about two hours in the decision-making process. They screen their...
citysearch.com - user review - 05/21/2006
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Jerks on Broadway

I have been using this store for about a year. The only reason i continue to use it is because it is close to home and they carry hard to find products. That's about all they have going for them besides the...
citysearch.com - user review - 04/26/2006
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Great store. Excellent service.

The staff at Pets on Broadway are friendly and knowledgeable. They have a great selection of quality pets and products and will always spend time with you regardless of how busy they are.
citysearch.com - user review - 04/01/2006
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Need something for all your animals? by Sha B. at InsiderPages

Pets on Broadway has everything for all your pets, this isn't a pet store based on only dogs or cats but fish, birds, reptiles, furry little friends, you name it, they've got what it needs. This store is...
citysearch.com - user review - 11/24/2005
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very helpful and knowledgeable by Jennifer R. at InsiderPages

We went to Pets on Broadway to purchase a cockateil. The staff there was great and let us interact with all of the birds to help us find the perfect match. They helped us get his entire cage set up and even...
citysearch.com - user review - 11/11/2005
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Everything Your Pet Could Ever Want! by Tracy P. at InsiderPages

I love this pet store. It has something for every pet -- dogs, cats, reptiles, amphibians, fish, and more! Also, most of the pet food they have is all-natural or organic. They also have some of the more...
citysearch.com - user review - 11/05/2005
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great staff by Robyn O. at InsiderPages

I used to live by pets on broadway and I found their staff to be very helpful and knowledge, their prices were very competive to the larger retail pet stores, I've recomended this store to my friends PROS:...
citysearch.com - user review - 08/28/2005
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Pets on Broadway

Pets on Broadway is the place to go for pet food, supplies, toys etc. They have it all and the staff is extremely helpful and knowledgable. Along with selling things for your pets, tey also all sorts of...
citysearch.com - user review - 08/04/2005
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