Magnussens Toyota of Palo Alto

User Reviews of Magnussens Toyota of Palo Alto

Yelp.com Review - by Jasmine B.

1.0 of 5 stars. Went here to by a used Mini Cooper in August 2009. I had been checking out the car on VEHIX for over two months so I knew that it had been sitting on the lot for a long time. I made an appt to test...
yelp.com - user review - 09/17/2009
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Yelp.com Review - by Wind D.

4.0 of 5 stars. **This is for the sales people... via the Internet.***So I just moved to the Bay Area, and am in desperate need of a car. After shopping around for a long time, I decided on buying a new 2010 Corolla....
yelp.com - user review - 09/17/2009
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Yelp.com Review - by Caro G.

1.0 of 5 stars. I just moved and needed to get my car serviced. Coincidentally, there was a Toyota dealership right nearby. GREAT! I thought. Too bad the service I received was not great. Not even close.I made an 8am...
yelp.com - user review - 09/03/2009
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Yelp.com Review - by Michael C.

1.0 of 5 stars. I tried using the Costco Program and was referred to this place...they never contacted me even though I was promised they would in 48 hours. Against my better judgement, I called the guy who 's name I...
yelp.com - user review - 08/14/2009
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Yelp.com Review - by Jessica S.

3.0 of 5 stars. I've owned...4 Toyotas in my lifetime now. And have always serviced them at Toyota dealerships so it's safe to say I've spent quite a lot of time in their waiting rooms, spoken to their technicians,...
yelp.com - user review - 07/16/2009
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Yelp.com Review - by Kim E.

1.0 of 5 stars. Avoid buying a car here if you can. I love my used Prius, but hated the experience of buying it here. It was my first time buying a car so I had no idea what to expect or what I was doing. I really...
yelp.com - user review - 07/15/2009
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Yelp.com Review - by Geoff D.

2.0 of 5 stars. I leased a new Prius a couple weeks ago... from a different dealer. These guys are my neighborhood dealer and I would have been happy to buy here, but I tried and frankly my experience was poor...
yelp.com - user review - 06/17/2009
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Yelp.com Review - by Crystal L.

1.0 of 5 stars. This place is so bad that I wanted to make sure to leave a review on both of their Yelp listings to warn as many as possible. I bought a used car from this place last April. It was the first car I...
yelp.com - user review - 04/20/2009
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Yelp.com Review - by anne c.

1.0 of 5 stars. The service was bad enough that I'm posting on both the Toyota of Palo Alto and the Magnussen's listing (as they have 2 Yelp listings). The guy in service was rude and condescending. I've had a...
yelp.com - user review - 04/02/2009
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Yelp.com Review - by Ken K.

4.0 of 5 stars. No A$N fetish writeups this time (food, that is), you'll have to wait in line...If you are a Costco member, and if this dealership is still participating with the Costco Auto Purchasing Program, then...
yelp.com - user review - 02/25/2009
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Yelp.com Review - by Leanne B.

5.0 of 5 stars. I have been having a recently issue with my 03 corolla. Took it in to 101, who promptly told me that I need about 20 things done, that almost everything in there is leaking oil and it would be over a...
yelp.com - user review - 02/10/2009
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Yelp.com Review - by Violet V.

5.0 of 5 stars. After writing emails back and forth to every dealership in the bay area about a new yaris, it was such a nice breath of air to deal with Anthony Vu and Lisa La.They were courteous, didn't talk down to...
yelp.com - user review - 01/30/2009
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Yelp.com Review - by Jeanie R.

3.0 of 5 stars. This review is based on buying a new car through Internet quotes:My husband and I were in the market for a new Prius. We asked for quotes from the surrounding San Jose area. The Internet...
yelp.com - user review - 01/29/2009
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Yelp.com Review - by Lu W.

4.0 of 5 stars. I brought my car in for a recall on the front power window bolt. Called in on Tuesday and my appointment was set on Friday - pretty quick. At 8am sharp I showed up at the door, they took my car in and...
yelp.com - user review - 01/29/2009
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Yelp.com Review - by Mujnoon M.

1.0 of 5 stars. This review is for the sales part of the dealership. Please read on if you intend to buy a car from them and intend to spend thousands of dollars. What happened to me might give you an idea of how...
yelp.com - user review - 01/24/2009
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Yelp.com Review - by Cheryl S.

1.0 of 5 stars. Two different names for the same dealership on here, so I'll post on here and on their doppleganger's.The used car sales MANAGER and I got into a heated argument over the phone about a week after I...
yelp.com - user review - 01/23/2009
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Yelp.com Review - by James N.

5.0 of 5 stars. For Sales Only:I only have experience with this location with their sales department. Lisa La, the Direct Sales Manager is one of the best I have ever worked with. In 2008, I bought or helped friends...
yelp.com - user review - 01/06/2009
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Yelp.com Review - by M O.

4.0 of 5 stars. Serviced our 2006 Prius same day. Needed minimal "extra" for very reasonable $$. Felt both service and cost was honest and did not need to shop for recommended repairs.
yelp.com - user review - 12/31/2008
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Yelp.com Review - by Brian S.

5.0 of 5 stars. No problems here. They've been straight up for me. Warranty and scheduled service on my Matrix has happened without any problems. And a special plus for getting parts for my ancient 1975 Toyota...
yelp.com - user review - 12/16/2008
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Yelp.com Review - by Mallorie F.

2.0 of 5 stars. Ugh, the cashiers here need a serious attitude adjustment. Both times I brought my car in I was told to "hold on" for about 10 minutes while she stood there and filled out paperwork. Umm hello...you...
yelp.com - user review - 12/13/2008
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Yelp.com Review - by Eric P.

4.0 of 5 stars. This review is for new vehicle purchase via INTERNET FLEETS DEPARTMENT. This is important because "retail" folks are different from fleets. I also know absolutely nothing about their used car,...
yelp.com - user review - 12/11/2008
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Yelp.com Review - by Wayne K.

2.0 of 5 stars. Service was good. My Corolla had a bolt recall. So, I brought in my car, got in a short line while sitting in my car, talked to a mechanic, and walked to Starbucks 2 blocks away. They called me an...
yelp.com - user review - 12/10/2008
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Yelp.com Review - by Russ H.

5.0 of 5 stars. Magnussen's Toyota of Palo Alto is the only place I will take my Tundra for Service. There is another dealership now located at 880 near Great Mall Parkway that screwed me over by poor service,...
yelp.com - user review - 11/10/2008
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Yelp.com Review - by richard m.

4.0 of 5 stars. I have bought 3 cars here and have found the sales people to be friendly. They give you the routine push for add ons etc but I figure this is inevitable and it was easy to say no. Of course they are...
yelp.com - user review - 10/31/2008
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Yelp.com Review - by Richard C.

4.0 of 5 stars. We bought our Hybrid Camry here - no problems. It's a cool car.
yelp.com - user review - 10/20/2008
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Yelp.com Review - by david c.

1.0 of 5 stars. i rather buy a honda from larry hopkins
yelp.com - user review - 09/30/2008
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Yelp.com Review - by Candace L.

3.0 of 5 stars. So my poor Black Corolla had a boo boo....um, yah, it was kinda missing a right side mirror (freakin RVs taking up half the street, gettin all in mah way). Made a Saturday appointment to have it...
yelp.com - user review - 09/26/2008
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Yelp.com Review - by Bonnie L.

5.0 of 5 stars. I love Matty, he is my Prius WITH carpool lane stickers. There is currently a Pruis wait list because of *drumroll* the gas prices. I was luckily enough to get one before the insanity. SAY WHAT? I get...
yelp.com - user review - 09/19/2008
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Yelp.com Review - by A H.

5.0 of 5 stars. I bought a Toyota Prius a few months ago (before the Prius shortage) through the Internet group at Magnussen's Toyota and had a very good experience. I worked with Kevin...
yelp.com - user review - 09/03/2008
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Yelp.com Review - by Terry C.

2.0 of 5 stars. They wanted $120 for a microchipped key for my '01 Prius. Whereas Mountain View Door & Key (171 Castro St, Mountain View, CA 94041, (650) 968-3323) made a microchipped key for $50.
yelp.com - user review - 07/03/2008
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Yelp.com Review - by Arman Z.

1.0 of 5 stars. The used-car salesman at Toyota of Palo Alto has decided to rip-off individual sellers on Craigslist and other classified sites. He has given a mandate to his minions to email/call sellers and reel...
yelp.com - user review - 07/01/2008
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Yelp.com Review - by Sammy S.

1.0 of 5 stars. Yeah this place sucks. I have gone twice and both times they have tried to screw me over with their prices. NEVER GO HERE
yelp.com - user review - 06/21/2008
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Yelp.com Review - by Walter P.

5.0 of 5 stars. This review is for the Parts Department only.Sunday morningRetractable automatic radio antenna fails on my vehicle. I have determined that the internal motor has failed. New assembly is required....
yelp.com - user review - 03/24/2008
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Yelp.com Review - by Irene C.

4.0 of 5 stars. This review is for the service department.I've had great, attentive service with daily updates from the service department here. They always answer my questions directly and do a thorough job to...
yelp.com - user review - 01/25/2008
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Yelp.com Review - by Nar A.

2.0 of 5 stars. I came here last year when I was looking for a car to purchase. I knew what car I wanted and I had a list of questions and whatnots to ask the dealer of a used-car lot ready. I went with my boyfriend....
yelp.com - user review - 01/23/2008
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Yelp.com Review - by Matthew K.

1.0 of 5 stars. This review is of the dealership.I went here to look at new cars, and was not impressed with their service at all. The salesguy who helped me was obnoxious and not very knowledgeable. After it was...
yelp.com - user review - 01/20/2008
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Yelp.com Review - by nd s.

5.0 of 5 stars. they were great!! had amazing service from the minute we walked in the door. we were so happy with the way they treated us and they found us the exact car we wanted. could not ask for a better place...
yelp.com - user review - 06/28/2007
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Yelp.com Review - by Meg M.

5.0 of 5 stars. I bought my Prius last week here. I recommend you make an appt with Dich Tran, esp if you are just starting to look. He is very knowledgeable about all aspects of the purchase process (including taxes...
yelp.com - user review - 06/03/2007
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Yelp.com Review - by David S.

4.0 of 5 stars. I bought my 98 Camry used from Magnussen's, at what seemed to be a very decent price. It was pretty much like new, and I never had a problem with it for the three years I had it (except for a small...
yelp.com - user review - 04/25/2007
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Yelp.com Review - by Kamael S.

4.0 of 5 stars. They are so nice here. I want to give them all a big hug. I get my 2004 Toyota Corolla serviced here and needless to say, since I am a girl from NYC, I know NOTHING about my car. The service dude...
yelp.com - user review - 04/10/2007
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Yelp.com Review - by Kenji Y.

5.0 of 5 stars. I just bought a 07 Prius from these guys.Dich Tran and Clyde has been extremely helpful and nice. I agreed on a price over the internet / phone so it was very painless. Arrived, found the car I like...
yelp.com - user review - 03/31/2007
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Yelp.com Review - by Jeremy S.

3.0 of 5 stars. Decent service. Reasonable prices on oil changes (around $30). I don't like how they make you stand by your car when you arrive, I'd rather have a normal line.
yelp.com - user review - 10/19/2004
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