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The sales team was great, but after that... pathetic. The customer serivce dept is awful, and it carries over into the service dept as well. Seems like no one really knows what they are doing or how to get it...
kudzu.com - user review - 02/02/2009
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People there are just SO RUDE...and NO customerservice what so ever after sale.....not talking about very tricky saleperson yet ..I dont think I want to write all the bad experience that I have there because...
citysearch.com - user review - 06/05/2008
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i went to try a rav4, after 6 hrs seller convince me to buy a use vehicle, they wer rude and no consistency on prices, did not even discuss with me prices of extended warranty,bbpaperwork guy was rude, and did not even give me a walk around before tanking it home then after i left tank was empty........fell betrayed and overprice.....can seem to enjoy car due to being so badly attended to......wish i had gone elsewhere.......
openlist - user review - 05/18/2008
Recently took my van in oil change, etc. One of the items was wheel alignment. After the work was done, I drove off the lot only to discover the vehicle was still pulling to the right. I went back, they looked...
kudzu.com - user review - 05/07/2008
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To be fair, dealerships are just NOT the best place to go for service! If it's still under warranty and it costs you absolutely nothing -- then most of the time they will fix your vehicle. But not always -...
kudzu.com - user review - 04/29/2008
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Had the vehicle 5 days, a warning light comes on so I take it there and they refused to take it in to look at it, heated talks with various sales people and still they refused, took it to a Dodge dealer who did the repair and further stated that all the things they said they had done on the pre-sale check list, had not been done, took them almost 2 months to finaly pay for the work done that they refused to do, dreadful experience, just want your money, if it's not a Toyota, stay away !!
openlist - user review - 02/02/2008
Great buying experience
kudzu.com - user review - 11/07/2007
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Called the dealership on specific car with VIN#. Jesus guy called back to say it is available at $23,999 and come in the dealership to complete the transaction. Arrived at dealership next day finding the price...
citysearch.com - user review - 11/03/2007
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I had an overall very good car buying experience at Toyota of Orlando. I worked with two salespersons, Chito and Tom Diaz (they gave me permission to use their names here). Chito showed me the cars and Tom...
citysearch.com - user review - 07/31/2006
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I actually went shopping for a used Toyota and ended up with a used Honda Civic from Toyota of Orlando. From the minute we walked in, we were treated like royalty but the salespeople were not overbearing. I...
citysearch.com - user review - 06/08/2006
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I've been to so many dealers and Toyota of Orlando is the worst one ever. The staffs and the sales manager there are just plain rude. If you want to buy a car, look elsewhere. You have the money and therefore...
citysearch.com - user review - 05/05/2006
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We recently bought an SUV from this location and found that the sales staff were very helpful and made the car buying process less painful. We are very happy with our car and the treatment we received. We...
citysearch.com - user review - 09/15/2005
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I was looking for a cheap reliable second family car & went to this dealership. The vehicle sales staff were helpful but seemed to push me towards the purchase of a new car, rather than to anything used. I was...
citysearch.com - user review - 09/27/2002
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