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I lived in a Portofino property for 7 months, and it was a living hell. Everything looks nice, but the construction is unbelievably poor. The walls are all paper-thin, and you can absolutely hear the train going by at all hours of the night since you are right next to the rail road tracks. The insulation is horrible, expect to be cold in the winter and hot in the summer, and to pay huge amounts in heating and cooling costs on your electric bill. There are constant maintenance problems with fixtures breaking, and the maintenance people take days to respond sometimes; and they don't respond to you leaving messages. The absolute worst was when you try to move out. They will not give you back your security deposit, no matter how clean you left the place. Trammell Crow, the company that manages Portofino, actually recently settled a multi-million dollar class action lawsuit for fraud as a result of their practices in not returning people's security deposits and charging them fraudulent and excessive fees. They will steal your money. I myself am currently engaged in litigation with them, 3 years later, over this very issue. Don't believe me' Do a Google search for Trammell Crow Class Action, you should find it quickly. Don't let these criminals steal your money! Don't let them over-charge you for a nice looking but poorly made rental property! They're crooks and that's all there is to it.
openlist - user review - 03/19/2008

