Action Car Rental

User Reviews of Action Car Rental

Yelp.com Review - by a p.

1.0 of 5 stars. DO NOT RENT HERE! They do NOT care about your safety. I rented a 15 person van for a school group, and was given the most ghetto piece of crap ever. There was a beeping noise connected to a "service...
yelp.com - user review - 09/28/2009
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BAIT AND SWITCH

After reserving at a rate online from Car Rental Express at a rate for a two day weekend, and verifing when calling and talking to a Rep and leaving a deposit I arrived to pick up the car and told that the rate was a mistake. No one had called me even though they claimed to, stuck in a time crunch on a Friday evening far from any other agency. They charged me twice as much, did not even offer a smaller car at a lower rate and stuck by "some called you, there is a note here". I verified the rates and had all paperwork with that quote sent to me 2 weeks before renting and their response.." Well that person doesn't work here anymore". Never again! Unless you are renting one of their expenseive luxury cars you are treated like dirt
openlist - user review - 07/17/2009

friendly, clean cars

I was very happy with action. I rented a 15 passenger van and a minivan for my yearly outing to Lake George with my whole family. The vans were clean and we had no problems on our 5 hour trip. I forgot her...
citysearch.com - user review - 04/02/2009
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Rent Here, Great cars

I rented a BMW convertible for my 21st birthday, and it was awesome! The car looked like new, and made me look like a million bucks. The service agents were friendly and I even received some type of birthday...
citysearch.com - user review - 03/30/2009
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Good clean cars

I rent a lot in NYC because I am always shooting out to Long Island for work. I'm an artist so I rent cargo and minivans to fit my art work. I had several bad experiences at other small rental agencies because...
citysearch.com - user review - 03/30/2009
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Good customer service

This was the only place in town that actually had a Smart car for rent. I was in Europe for a week and fell in love with this car. I checked the internet for anyone in nyc who would have it and Action was the...
citysearch.com - user review - 03/30/2009
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Happy Customer

I have been a customer of Action since 2003. The girls are always friendly, and my car is always clean and ready to go. If you want to rent a good car, rent here
citysearch.com - user review - 03/30/2009
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Avoid!

Wish I would have read the reviews prior to renting. Horrible customer service. The Downtown office is about 50 square feet and the two women are so loud, my husband has to leave the office. Convertible top...
citysearch.com - user review - 12/11/2008
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Worst car rental in NYC - rude to customers and try to scam you!

The car I reserved was not available when I came to pick it up. They gave me a car which didnt fit all 5 adults! They tried to scam money in everyway possible! They make up new rules and regulations when you...
citysearch.com - user review - 08/25/2008
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BEST PLACE TO RENT!

I MUST ADMIT, RENTING AT ACTION CAR RENTAL WAS A WONDERFUL EXPERIENCE FOR ME. THE CUSTOMER SERVICE WAS VERY GOOD. THE WORKERS' WERE FRIENDLY AND PROFESSIONAL IN DOING THEIR JOB. EVERYTHING WAS DONE IN A...
citysearch.com - user review - 03/15/2008
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Old Cars

Very Old Cars, I Rented A Luxury car and the car was over 3 years old
citysearch.com - user review - 06/04/2005
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do not rent from here

This is a terrible car rental service. I reserved a Corvette for this past weekend, but when I got there, they had rented it out to someone else, and claimed there was no record of my reservation. They gave me...
citysearch.com - user review - 05/18/2005
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