The Off Ramp

User Reviews of The Off Ramp

Yelp.com Review - by Sybil W.

1.0 of 5 stars. Horrible, sarcastic service with employees and managers who couldn't care less about the customers. They will stand there and do nothing while we obviously needed help and guidance. Could not beat...
yelp.com - user review - 09/09/2009
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Yelp.com Review - by Lyndel A.

2.0 of 5 stars. I walked in with my heart set on a bike - it was cheaper here than anywhere else. The guy who served me was such a douche-bag who thought he was funny, but all his jokes were just offensive. So I went...
yelp.com - user review - 08/31/2009
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Yelp.com Review - by Chris G.

5.0 of 5 stars. Impressed by the truthfulness of the staff, seemed like a family run joint. I was liking the bike knowledge & free advise, they didn't mind chopping it up...they have some unique parts under the glass...
yelp.com - user review - 07/25/2009
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Yelp.com Review - by Rob S.

4.0 of 5 stars. Picked up two new bikes over the past month for myself and my wife as we get into riding. Help was knowledgeable and friendly both times. Once was Trevor for my mtb and... can't recall the other...
yelp.com - user review - 07/18/2009
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Yelp.com Review - by Jimbo S.

1.0 of 5 stars. How come the people who work here don't know anything about bikes?
yelp.com - user review - 06/17/2009
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Yelp.com Review - by Sheila P.

5.0 of 5 stars. I brought my son here to purchase a new bike for his birthday and he was so amazed at the selection this place had. We have been to other bike shops and the service was bad as well as the selection....
yelp.com - user review - 04/11/2009
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Yelp.com Review - by MIA N.

3.0 of 5 stars. This was the first place I stopped at on my bicycle quest. We walked in and it took a good 15 minutes before we were finally approached and asked if we needed any help. Okay...perhaps I'll take that...
yelp.com - user review - 03/31/2009
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Yelp.com Review - by Vy N.

5.0 of 5 stars. I knew exactly what I wanted and Off Ramp had it in stock. Showed up at the ridiculously crowded MV store (what recession?) but was greeted and helped right away. I'm not a bike expert, I just like...
yelp.com - user review - 10/31/2008
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Yelp.com Review - by andrew y.

4.0 of 5 stars. this is a pretty typical bike shop, with some very knowledgeable people, and some younger help. they have a decent inventory of bikes, but where they shine is they have a lot of small parts available,...
yelp.com - user review - 10/30/2008
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Yelp.com Review - by Daisy G.

2.0 of 5 stars. I went here to purchase my bike because they had the model that I wanted. The service isn't that helpful -- its pretty much a DIY kind of place. If you know what you're looking for, then you'll be...
yelp.com - user review - 06/17/2008
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Yelp.com Review - by Toan T.

4.0 of 5 stars. I am beginner bike rider. The first time I walked in there, there are tons of bikes and bike parts. They are very professional and know their stuff. I once needed to replace a part for my bike that...
yelp.com - user review - 06/02/2008
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Yelp.com Review - by Mary T.

4.0 of 5 stars. I don't really know anything about bikes, but I knew I wanted to get a seat cushion and a rear basket for mine. We dropped by this place on our way back from Stanford Shopping en route to Gelayo...
yelp.com - user review - 05/18/2008
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Yelp.com Review - by John C.

1.0 of 5 stars. They only get one star is because they have a decent inventory of bikes. They service sucks and the mechanics are even worse. I had my bike in four times just for a chain replacement. Every time I...
yelp.com - user review - 03/16/2008
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Yelp.com Review - by Reid Y.

2.0 of 5 stars. I'll admit that I bought my road bike here. But don't judge me! They were having a closeout on Giant carbon bikes and the prices were really good.So tip #1 - don't buy anything full price here....
yelp.com - user review - 02/03/2008
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Yelp.com Review - by Dave K.

3.0 of 5 stars. Even though I love REI and Performance Bike, these places cater to the recreational rider and inundate their stock with their in-house bike brands. Sorry, but I want something better than Novara or...
yelp.com - user review - 11/25/2007
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The Off Ramp Rocks!

Something took a chunck out of my rear tire on my ride home from work on Friday. Since I had to get a new tire and tube, I figured I'd also bring my bike into the shop and see if they could figure out the...
citysearch.com - user review - 08/13/2007
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Yelp.com Review - by Mike V.

1.0 of 5 stars. We went into the Off Ramp to look for a folding bike. They had a decent selection, but the gang of teens running the store were quite unhelpful, uninformed, and rude. When asked how much the bikes...
yelp.com - user review - 08/12/2007
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Yelp.com Review - by Dan R.

1.0 of 5 stars. Seriously surly service staff. Was quoted one (relatively high) price after asking for an estimate, only to see it double after I handed over my bike. Not recommended.
yelp.com - user review - 07/07/2007
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Yelp.com Review - by Ken S.

3.0 of 5 stars. Good prices but nothing exceptional in terms of staff or service.The boss won't let you take the bikes out of the parking lot for test rides. An employee let me take one out and he got yelled at - I...
yelp.com - user review - 08/01/2006
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Yelp.com Review - by kim n.

4.0 of 5 stars. When I stopped racing my road bike was neglected for a couple years. When I started to ride again my bike was pretty out of whack. I took it here and they tuned up the shifting, the gears and gave it...
yelp.com - user review - 06/29/2006
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Great selection of bicycles and accessories by Terri G. at InsiderPages

The Off Ramp has a great selection of bicycles for the very young to the old and low end to very high end. The staff is knowledgeable and helpful. They also have a great selection of bicycle and bicycling...
citysearch.com - user review - 05/11/2006
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Family owned by Palo Alto Soccer Club (. at InsiderPages

I have been in a couple of times. I have to be honest, I have never bought a bike from The Off Ramp. Not because I didn't like any of the bike, but because I couldn't aford any of them. They have a tons of...
citysearch.com - user review - 05/11/2006
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Great Service

I've gotten all of my family's bikes from this store. They have great selection and pricing. Their staff is very helpful in helping you find just the right bike for your needs. They have a shop in back. They...
citysearch.com - user review - 11/04/2005
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For the bike novice and enthusiast

I recently relocated to the bay area and decided to take up biking on a leisure level. I visited The Off Ramp with with a friend who would be considered an intermediate to advanced bicycle enthusiast ...
judysbook.com - user review - 10/23/2005
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Awesome service

This is a small bike shop that seems to always have a bike sale going on. They are really attentive to your needs, but if you don't know anything about how to buy a bike, I suggest you keep asking que...
judysbook.com - user review - 08/17/2005
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Great place

They have a huge selection of everything cycle related. They have a couple of stores, one in Campbell and one in Mountain View. You can get a great deal on a bike, they often have sales on the more popular...
citysearch.com - user review - 07/26/2005
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Best Bike Store by Lionel Z. at InsiderPages

This store has many better-branded bikes: Specialized, K2, Marin, Schwin... Bought my Rock Hopper from them. It was a happy experience. The sales guys are very kind and knowledgeable. They even threw in a...
citysearch.com - user review - 05/26/2005
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