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Refinery strives to provide our clients with the best service at an affordable price in an environment that is professional, casual and comfortable for its customers as well as the staff.
4.0 of 5 stars.
I swear I do more than wax myself: I saw Amy last time I visited the Refinery and gotta say she's supa awesome and supa personable and supa hilarious. Anyone that can make you laff while you are...
yelp.com - user review - 09/22/2009
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4.0 of 5 stars.
i love the refinery! the service is excellent, the staff is friendly and the salon is quite clean....oh, and they validate parking and are located in a super convenient location at the U.....who can...
yelp.com - user review - 09/08/2009
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4.0 of 5 stars.
i've gotten facials, mani/pedis, and massages here before... no complaints whatsoever. the staff doesn't try to push their product line on you (though i did end up buying it because i liked it so...
yelp.com - user review - 08/29/2009
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4.0 of 5 stars.
I visited The Refinery for the first time this past Saturday for a Brazilian wax. I am relatively new to waxing that very sensitive and personal area of my body, and had only done it 3 other times,...
yelp.com - user review - 08/17/2009
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4.0 of 5 stars.
Cheap, fast, and they sure make my eyebrows pretty. Get on their mailing list or check out the specials on their website before going in, though, for some good deals. I've been going here for three...
yelp.com - user review - 07/24/2009
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I agree with the other posts that say you can't beat the price for a Brazilian but I also agree with the variability of service. I've been there many many times for waxing and this weekend I used a gift...
citysearch.com - user review - 03/30/2009
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4.0 of 5 stars.
I hadn't been waxed since before I gave birth, so as you can imagine, my underarms and lower legs were beginning to look rather, ughm, masculine.I had received a newsletter from the refinery that said...
yelp.com - user review - 03/30/2009
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Okay let me start by saying I've had about 10 brazillians done at this salon, which was recommended to me by a friend. Overall I think this salon is a treasure, I always find a parking spot right in front,...
citysearch.com - user review - 03/20/2009
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4.0 of 5 stars.
The Refinery is a jewel.If you're looking for a super-relaxing spa experience, this is probably not your place, but if you want an affordable, well-done and fast wax, then it for-sure is. All of the...
yelp.com - user review - 03/07/2009
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3.0 of 5 stars.
I've been going to the Refinery for my brazzies for 8 months now, and although I feel that the place is kind of a machine and the front desk staff aren't always the most courteous, I would like to...
yelp.com - user review - 03/01/2009
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I appreciated the quick and low key service. I read the reviews about the double dipping and was watchful . Happily I did not see any of that! I was pleased with the service and will go back!
citysearch.com - user review - 02/16/2009
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Experienced high quality service in a laid-back environment... usually a service like this at a salon would intimidate me, but the Refinery was down to earth and I felt totally casual there. I, too, watched...
citysearch.com - user review - 02/16/2009
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I've been frequenting The Refinery since May of last year when I decided to take the big plunge and try a Brazilian. They were recommended to me by a friend and I am very glad they were. Not only was the price...
citysearch.com - user review - 02/16/2009
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I felt like I definitely needed to leave a review. I've been to the refinery probably over 15 times. The first few times I went I saw one gal for a brazilian. Every single time I've had a brazilian done at...
citysearch.com - user review - 02/06/2009
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I wrote the review awhile ago on the Double Diping, here is the thing. I know they have done it, even if your waxer is not it does not mean that someone else hasn't. Different waxers also use the same tub of...
citysearch.com - user review - 02/02/2009
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The Refinery's prices can't be beat, truly, they have the cheapes brazillian in town. The experience and results, however, differ. I have had about 10 brazillians at the Refinery, some have left me with good...
citysearch.com - user review - 01/15/2009
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The Refinery's prices can't be beat, truly, they have the cheapes brazillian in town. The experience and results, however, differ. I have had about 10 brazillians at the Refinery, some have left me with good...
citysearch.com - user review - 01/15/2009
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Oh Refinery. I want to like you, I do. I like your staff, I've been back about 4 times now, trying to get it right. I recently got a Brazilian and an upper leg, and wouldn't you know it, I got home and noticed...
citysearch.com - user review - 01/14/2009
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Oh Refinery. I want to like you, I do. I like your staff, I've been back about 4 times now, trying to get it right. I recently got a Brazilian and an upper leg, and wouldn't you know it, I got home and noticed...
citysearch.com - user review - 01/14/2009
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2.0 of 5 stars.
Not a fan. My first BZ wax there was amazing! even if i broke out like crazy after I loved the girl and she did a great job. I even waited untill she was avilble again to go back. This time my wax...
yelp.com - user review - 12/09/2008
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4.0 of 5 stars.
i love this place for waxes. i have been going there for years. massages are great and their table is heated! love them.
yelp.com - user review - 12/08/2008
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I went here for my first brazilian and they were awesome!!!!! They talked me through the whole process and made me feel super comfortable! I also got my nails done and that was really awesome too it was just...
citysearch.com - user review - 10/11/2008
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Applying their email specials, The Refinery is the cheapest salon Brazilian wax in town, so I keep going back. The experience is good (efficient, friendly, comfortable) but the result is lacking (full areas...
citysearch.com - user review - 10/06/2008
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This was the best and most affordable $30 Brazilian wax I have ever got. Chris was super fast and professional. It took her less than 15 minutes to get the job done. I couldn't believe it since at my previous...
citysearch.com - user review - 09/27/2008
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5.0 of 5 stars.
Getting a Brazilian is not really something one looks forward to but at The Refinery you might actually leave happy.For $25 this is a deal and a half. Plus, the staff is uber nice always talking and...
yelp.com - user review - 09/24/2008
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This was not my first brazilian, however it may be my last, (at least at The Refinery). Definitely the cheapest price for the service but I think the products show for that. My skin is not super sensitive but...
citysearch.com - user review - 09/18/2008
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I have been in the beauty business for 14 years and have had many services, including waxing done over the years. I went to the Refinery today for the first time and although the environment is comfortable, it...
citysearch.com - user review - 08/23/2008
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A few weeks ago, I went to the refinery for to get a few things waxed. I did not know where it was located, so I arrived a few minutes late. They REALLY don't like it when you are not on time. The woman talked...
citysearch.com - user review - 08/13/2008
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I was referred to the Refinery by a friend. I was very scared as I have never had a wax or anything before. It was over so quick that I didn't even have time to be scared. Autumn was awesome and I'll be going...
citysearch.com - user review - 07/31/2008
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I have been to The Refinery several times now - twice for bikini waxes and most recently for a massage. In each case, I have had a wonderful experience. The staff, especially the service providers themselves,...
citysearch.com - user review - 07/14/2008
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I have been to The Refinery several times now - twice for bikini waxes and most recently for a massage. In each case, I have had a wonderful experience. The staff, especially the service providers themselves,...
citysearch.com - user review - 07/14/2008
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Went to the Refinery for my first brazilian wax ever. I opted to leave a triangle in the middle which turned out to be off-center and not very straight. there was lots of random hairs left over as well. Also...
citysearch.com - user review - 07/11/2008
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I was referred to this spa by a coworker and was extremely pleased with the service. It was my first time getting a brazilian and the staff was wonderful! She walked me through every step and made sure I was...
citysearch.com - user review - 06/03/2008
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I had the best experience at The Refinery where I received my first braziian ever. The girls were very nice at the salon and the girl who gave me the wax was very informative and helpful. She did a wonderful...
citysearch.com - user review - 06/02/2008
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I got my first brazzilian wax ever here. I was so scared, but the staff was awsome. She was very quick, and it turned out great. I will go back every month, and maybe get a massage too while i'm at it. : )
citysearch.com - user review - 06/02/2008
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I had a great experience at the Refinery in MPLS. I went there right before a vacation to get my first ever tailored bikini wax, leg wax, and underarm wax. Daniella was my aesthetician and she was so precise,...
citysearch.com - user review - 05/27/2008
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5.0 of 5 stars.
i've only been here for the brazilians, and i must say i miss the refinery ever since i've moved. autumn was efficient, to the point, and would talk me through each session, so the process was...
yelp.com - user review - 05/21/2008
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4.0 of 5 stars.
Not the ritziest spa experience ever, but uniformly competent and reasonably priced. (Not Korean nail joint at the strip mall reasonable, but good for a "spa environment")I go here for pedicures and...
yelp.com - user review - 04/29/2008
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Front counter help was nice and cordial. Ambience is okay - give it a 2 out of 5 stars. Too much noise for a salon/spa - I could hear the conversations of between clients and aestheticians during waxings, etc....
citysearch.com - user review - 04/24/2008
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I have been to the Refinery about 10 times. Sometimes I come out satisfied, other times not. It mainly depends on the service provider so ask for a recommendation from someone who has been there before. I have...
citysearch.com - user review - 02/26/2008
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I went to Refinery for a massage. That was a waste of money. The receptionist on the second floor was very unfriendly and looked annoyed...I was told when making reservations that I would fill out a form if...
citysearch.com - user review - 12/19/2007
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I went to Refinery for a massage. That was a waste of money. The receptionist on the second floor was very unfriendly and looked annoyed...I was told when making reservations that I would fill out a form if...
citysearch.com - user review - 12/19/2007
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I went to Refinery for a massage. That was a waste of money. The receptionist on the second floor was very unfriendly and looked annoyed...I was told when making reservations that I would fill out a form if...
citysearch.com - user review - 12/19/2007
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I went to Refinery for a massage. That was a waste of money. The receptionist on the second floor was very unfriendly and looked annoyed...I was told when making reservations that I would fill out a form if it's my first visit. I arrived 5-7 minutes, they didn't even give me any forms and rushed me into the massage room. My massage therapist looked like a college student with no experience. Her skills matched her looks...That was a lousy massage. I don't know about their other services, but don't go there for a massage...
openlist - user review - 12/19/2007
I love the refinery!!!! I get all of my waxing done there, they are able to get you in and out in 10-15 min. I've seen all of the waxing people... Amy, Ann Marie, Christine & Autumn... everyone does such a...
citysearch.com - user review - 11/16/2007
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For my 25th birthday, my husband whisked me off to The Refinery for six hours of pampering. It was heaven. I don't know how much he spent, but I received a manicure, pedicure, lunch (delivered from Loring...
citysearch.com - user review - 10/15/2007
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4.0 of 5 stars.
Yeah this place is pretty sweet. I'm pretty sure it's the only place in Dinkytown you can get a brazillian. It's really classy and very zen. I find it to be a great place for a relaxing procedure,...
yelp.com - user review - 10/15/2007
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I've been going to The Refinery for about a year for waxing, and after moving here from out of state, I can assure you that they offer the fastest and most affordable brazilian waxes. I've been seeing Amy my...
citysearch.com - user review - 10/13/2007
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I have been going to the Refinery for over a year, and have had every type of service, except for hair. The waxing is amazing, quick, quick, quick! And CHEAP! Because of this, they don't have time to mess...
citysearch.com - user review - 10/12/2007
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4.0 of 5 stars.
I would go out of my way to go here. I've only gotten waxing done here (eyebrow and bikini), but my girl Amy was phenomenal. She's done the best job on my brows ever. I was really disappointed to...
yelp.com - user review - 10/04/2007
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Decent spa / skin care / salon that is not pretentious at all. It's a smaller of a facility and not super luxurious, but it is really comfortable and earthy and offers reasonable pricing on services. This is...
kudzu.com - user review - 09/25/2007
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I noticed that over half the reviews are from a year ago or more! I wanted to let everyone know that The Refinery has a fantastic staff committed to serving the client, and great prices! Be it nails, hair,...
citysearch.com - user review - 06/05/2007
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The Refinery is an excellent place for pampering and relaxation. The staff is professional and efficient. The facials are delivered in a comfortable and informative manner. The atmosphere is zen-like and I was...
citysearch.com - user review - 01/06/2007
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The Refinery is good... depending on what type of service you get there. Waxing is excellent-- they do a good job and are very friendly with first-time waxers. The massage I got there was disappointing... more...
citysearch.com - user review - 09/30/2006
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The Refinery is good... depending on what type of service you get there. Waxing is excellent-- they do a good job and are very friendly with first-time waxers. The massage I got there was disappointing... more...
citysearch.com - user review - 09/30/2006
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I picked this spa to get waxing done based on price and how close it is to my apartment. For my waxing i give them an A , the appointment started on time, i was afraid it wouldnt all get done because they...
citysearch.com - user review - 09/06/2006
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First off, when I called to make the appointments, which I had to do twice, the staff was not very friendly like others have pointed out. I had a facial which was fine but I had a better one in the Denver...
citysearch.com - user review - 08/27/2006
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My experiences with the Refinery have been mixed. They do a GREAT job with waxing. I'm typically prone to breaking out after a wax, and I have never had a bad reaction when I get it done at this pla...
judysbook.com - user review - 08/14/2006
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Some friends and I booked a "spa event" and had express pedicures, facials, and massages, shampoo and style on a Saturday. I chose The Refinery based on affordability and the location. We were pleased with the...
citysearch.com - user review - 07/10/2006
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I received a gift certificate from Spa Finder and found that this location accepted them so I made an appt. When I called the receptionist was a far cry from warm and fuzzy. She immediately informed me of...
citysearch.com - user review - 06/20/2006
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I received a gift certificate from Spa Finder and found that this location accepted them so I made an appt. When I called the receptionist was a far cry from warm and fuzzy. She immediately informed me of...
citysearch.com - user review - 06/20/2006
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I would say if you want a pedicure - go somewhere else. There isn't anything special about this "spa" pedicure except the price (too expensive). Experience completely grossed me out. Feet went into a patina...
citysearch.com - user review - 06/16/2006
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For years I have been waxing, Brazilian, basic bikini or some where in between (no pun intended). The staff is ALWAYS professional and ALWAYS on time. As a matter of fact, if you're late, they do their best to...
citysearch.com - user review - 03/29/2006
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The Refinery in Dinkytown has become one of my favorite places. I'm no longer a student, but I still like to save money and this spa lets me treat myself without 'breaking the bank' so to speak. I...
judysbook.com - user review - 03/09/2006
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I went in for a manicure about 45 minutes after open. I had to wait 30 minutes for someone to attend to me. The manicurist complained throughout the process about my nails ("Has anyone told you that you have...
citysearch.com - user review - 01/28/2006
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As an Esthitician myself, when refered to the refinery i thought i'd give it a try because the prices were very competitive. have done many brazillian waxes on clients so i kind of know how things should go. I...
citysearch.com - user review - 01/18/2006
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4.0 of 5 stars.
I really like the Refinery; it's just about the highest quality spa experience you can get for the little money there is in your wallet. It's right in Dinkytown so it's good for us poor students :)...
yelp.com - user review - 01/06/2006
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I wasn't too pleased with my brazilian wax- there was obvious patches of hair. After the owner assured that she herself would be sure that I left pleased, I agreed to a free complimentary visit for a re-touch....
citysearch.com - user review - 11/21/2005
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The waxers here are amazing and quick, the brazilian was the cheapest, least painful experience. The workers are really friendly and the atmosphere is relaxing, I would definitely come back! PROS: Cheap, quick...
citysearch.com - user review - 10/29/2005
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This place was such a find! I was just surfing the net for a spa in Minneapolis, and BOOM, I found a great place!! The interior is funky yet serene and everyone is very friendly. I got a GREAT massag...
judysbook.com - user review - 09/28/2005
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I had the absolute worst experience at the Refinery. Not only was my manicure botched (bubbles all over my nails), when it was redone, it was messed up again. Instead of providing me with a full refund, I was...
citysearch.com - user review - 09/21/2005
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The Refinery offers personal image consultations, which is just an awesome experience. You get to work directly with someone on well--your image. Everything is covered--from your hair to your make-up to...
citysearch.com - user review - 09/13/2005
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This is a funky place, but twice I was shorted on time--the first time by my long time facial provider. She admitted it when I mentioned it while paying. I went to another person after that and the same thing...
citysearch.com - user review - 06/26/2005
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The services are great, the staff is friendly, and the prices are fabulous! It's only downfall lies in the fact that you can blatently hear what is going on in the room next to your own- be it a brazilian...
citysearch.com - user review - 01/05/2005
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love the waxing products, but i only go to the owner since the other two people were pretty sloppy and really unfriendly. facials are great too. it's not a snobby place; i wouldn't go there to be pampered....
citysearch.com - user review - 03/19/2004
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They were very helpful in getting me and my friend scheduled at the same time. All services were on time and the environment and services were very relaxing.
citysearch.com - user review - 01/18/2004
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I would not consider The Refinery a "Spa." It feels as if they haven't finished decorating. The wax rooms are in the middle of the first floor and I could hear a play by play of some poor woman receiving a...
citysearch.com - user review - 01/15/2004
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The Refinery is a great find! Professional, efficent, friendly staff who are very good at what they do make you feel welcome in their salon. Excellent waxing services! I'd highly recommend it for people...
citysearch.com - user review - 10/02/2003
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I frequent the big spas, and while the Refinery was less expensive, I missed some of the comforts of the big spas. While waiting between services, the waiting area are wooden benches along a wall with a few...
citysearch.com - user review - 08/11/2003
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a wonderful place! very tranquil, relaxing and rejuvinating. The staff is amazing, very aware of each clients requests, I keep going back and am never disappointed.
citysearch.com - user review - 05/27/2003
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Massages and wax services are excellent and reasonably priced. The massage room was a little cold but it was otherwise a perfect experience.
citysearch.com - user review - 01/29/2003
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I have patroned Red Door, Urban Retreat, and Juut but prefer the services at The Refinery. Customer service is great and very knowledgeable. The product line used is top-notch. Services are reasonably priced....
citysearch.com - user review - 12/09/2002
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While this spa may be considered small in comparison to some of the other Twin Cities offerings, The Refinery is a gem. The staff definitely makes you feel welcome and relaxed, and the treatments are top...
citysearch.com - user review - 11/18/2002
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I have been getting regular facials here since they opened and have always been very pleased with the experience. No pressure to buy an entire product line (although I now use their products because they are...
citysearch.com - user review - 11/09/2002
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First-time wax was a wonderful experience. Staff is v. friendly and abates all fears. Lovely location and great prices. Definitely will go back... :)
citysearch.com - user review - 09/05/2002
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