Open List Home >> Marietta, GA >> Home & Garden >> Heating & Air Conditioning >> Air Conditioning Sales & Service >> Casteel Heating and Cooling
Heating & Cooling Estimates, Customer Reviews, Profile Info & More!
Service Promised, Service Delivered Since 1898
Get Matched To Pre-Screened Local Heating & Cooling Contractors.
Casteel has a commitment to integrity and excellence sadly lacking in today's business community. Slogged through two other contractors with inept repairs, wildly differing quotes/actual bills and schedule...
kudzu.com - user review - 05/21/2009
Full Review »
Quick response time and the tech was very knowledgeable. Bought a service agreement so they can also take care of my furnaces!
kudzu.com - user review - 05/20/2009
Full Review »
These guys know their stuff. They explain in terms you can understand without making you feel stupid. I bought a maintenance agreement and feel it is a great value. I've had two different techs out and they...
kudzu.com - user review - 05/20/2009
Full Review »
I am extremely happy with the new heating and air conditioning system these guys installed for my family. I got a very good estimate and a couple of days later the new system was completed. The technicians...
kudzu.com - user review - 05/20/2009
Full Review »
When I called Casteel at 4:30pm the other day I was expecting to be blown off until the next day. But the young lady anwering the phone had a technician available the same day. If that was not impressive...
kudzu.com - user review - 05/19/2009
Full Review »
In my 56 years I have never experienced the type of service and professionalism that I received from Casteel Air Conditioning. Really great job! I would highly rate them.
kudzu.com - user review - 05/15/2009
Full Review »
I had three other companies come out, but all were overpriced and not very detailed. Contacted Casteel and they came out the same day with a better price, and a much more detailed proposal. Unbelievable...
kudzu.com - user review - 05/15/2009
Full Review »
Thanks Casteel for giving me 2 years of World Class Service and most of all for being the most Honest company with Honest employees I've EVER dealt with. *anyone feel free to contact me for a reference*
kudzu.com - user review - 05/12/2009
Full Review »
Just a note to thank you and the fine young men that installed our new a/c unit today. Be proud of your employees, for they represent your company with the respect and honesty that you have built your company...
kudzu.com - user review - 05/01/2009
Full Review »
Thank you Casteel for the superior job done at my home. I appreciate the outstanding service from your company from the time you answered the phone the final installation of my new HVAC. You did a beautiful...
kudzu.com - user review - 04/21/2009
Full Review »
Not to bad at all. my wife and i were very pleased with the hump pump check up. Fair price and a good service
kudzu.com - user review - 04/07/2009
Full Review »
There is no better heating and cooling service in all of marietta, ga. These guys are professional to the Nth degree.
kudzu.com - user review - 03/29/2009
Full Review »
Just wanted to express how grateful i am for the work that you did for me. Not only did you explain to me my choices, you did not pressure me into making a decision. Trying to weigh the option of replacing...
kudzu.com - user review - 03/27/2009
Full Review »
The technician that visited my home was very efficient. He arrived early, assessed the problem, made needed repairs and explained everything in laymans terms. I would recommend Casteel to anyone in need of...
kudzu.com - user review - 03/26/2009
Full Review »
We recently had to purchase 3 new HVAC systems for our home. Casteel provided a high level of service, an excellent product, and affordable pricing. They helped us to re-do duct work in our basement to allow...
kudzu.com - user review - 03/19/2009
Full Review »
Service technicians were sloppy and their installation quality stunk in 2 installs for me. Double check their quote against reality and make sure they replace your old plenums if you have foamboard.
kudzu.com - user review - 03/09/2009
Full Review »
Casteel Heating and Cooling is hands down the best company in the Atlanta area. They care about the community. Casteel is the only company I use for my heating and air conditioning. They are always...
kudzu.com - user review - 03/09/2009
Full Review »
I used Casteel Heating and Cooling to come out and reroute some of my ductwork and install some new vents. The gentleman came out and I told him what I wanted to do. They came out the next day and took care of...
kudzu.com - user review - 02/25/2009
Full Review »
I had Bob Casteel install a new furnace for my main floor and newly finished basement area. I also got quotes from Coolray and one other. Bob's quote was very competitive, and his personality, character and...
kudzu.com - user review - 02/25/2009
Full Review »
Bob, We want to express our gratitude for the level of service, professionalism, and customer care you and your team have exhibited to us in the past several months. We have cited to you the inconsistencies in...
kudzu.com - user review - 02/25/2009
Full Review »
Used them twice. Not satisfied either time. The first visit was suppose to be free - it wasn't On the second trip, the tech said I needed a new heating and air unit $4,800. Got a second opinion and saved...
kudzu.com - user review - 02/12/2009
Full Review »
After searching for a good quality heating and air company, I found just what I was looking for in Casteel Heating & Cooling. I found they were honest, dependable and did everything they said that they were...
kudzu.com - user review - 01/08/2009
Full Review »
Like most people, I don't like hiring people I don't know. Unfortuantely, I had to have my furnace repaired this weekend and I called Casteel. This is the most professional company I have dealt with in a...
kudzu.com - user review - 01/05/2009
Full Review »
I really appreciate the people at Casteel Heating and Cooling. My Husband passed away a few months ago and he always took care of these sort of issues. But when I called Casteel my nerves were at ease because...
kudzu.com - user review - 12/31/2008
Full Review »
final inspection report (by a person who never visited the house, using pictures from before the installation), failed to get a county inspection, ruined a ceiling and a wall, and stopped taking my calls,...
kudzu.com - user review - 12/31/2008
Full Review »
When our furnace died in the middle of the night, Casteel Air promptly found us a furnace solution and had it installed and working the next day! The installation crew worked hard, were extremely professional,...
kudzu.com - user review - 12/09/2008
Full Review »
In the past six months we replaced both our home's HVAC systems. We had Casteel perform both installations. Everyone at Casteel: from Bob, the owner, who came out to inspect our systems and quote us very...
kudzu.com - user review - 12/09/2008
Full Review »
Casteel has the nicest guys working for them. Every person that stepped into our home was trustworthy & kind. Each person that worked on our ac/heat/hot water heater were knowledgeable. They worked through...
kudzu.com - user review - 12/01/2008
Full Review »
As a buyer of a company, I needed to obtain quotes a month or so ago for one of our A/C units that needed repaired/replaced. Bob Casteel was out the next day, provided a very reasonable quote and also...
kudzu.com - user review - 11/15/2008
Full Review »
In September 2008 Casteel H&C installed, in my crawl space, a new HVAC along with duct cleaning and sealing. All the people I dealt with from my sales Rep. (Eric), (who spent over 8 hours with me explaining in...
kudzu.com - user review - 11/04/2008
Full Review »
For us, Casteel has exhibited a level of service, professionalism, and customer care we haven't found with anyone else. Not only did they make the necessary repairs on our air conditioning system, but they...
kudzu.com - user review - 10/13/2008
Full Review »
After I judged the professionalism, dedication, and customer service from each vendor, I settled for Casteel. Our AC was leaking, and our master bedroom was not cold enough. We needed a new system. We...
kudzu.com - user review - 09/05/2008
Full Review »
When my AC went out in the heat of the season this past summer, they called at 9pm to schedule a 7am appt the next day. I was up and running with cool air and my 6 month old baby in no time. Flash forward to...
kudzu.com - user review - 08/20/2008
Full Review »
We had a failing 2 Ton Amana condenser unit and ongoing problems with several rooms being hot all the time. We obtained four bids and all of the guys seemed to know what they are talking about until Bob...
kudzu.com - user review - 08/19/2008
Full Review »
Eric, sales rep for Casteel, came to give us an estimate to replace our whole HVAC system. As a new home owner, I've never dealt with an HVAC before. He was patient with my questions and taught me how the...
kudzu.com - user review - 08/15/2008
Full Review »
Holtkamp does not service the Smyrna area. After a night at 85 degress; I called LeAnn. Eric in Sales took the time to understand me and my purchase preferences. Eric gave me a fair price and Jason showed...
kudzu.com - user review - 08/14/2008
Full Review »
My upstairs A/C started blowing hot air one evening and after doing a bit of research online, I had diagnosed the problem as a bad capacitor and also noted that most sources quoted capacitor prices between $20...
kudzu.com - user review - 08/10/2008
Full Review »
I located Casteel by looking in the Roswell 2006-2008 Home Reports and the Fulton County Home Services Reviews. I then compared the various Heating and Air Conditioning companies on Kudzu and decided on...
kudzu.com - user review - 07/30/2008
Full Review »
Even though they do not service my area, the lady that answered my call took 10 minutes to help me find someone who does. keep up the great customer service!
kudzu.com - user review - 07/28/2008
Full Review »
But gave them a look based on reviews and other companys not havin any service appointments available. Gotta say they came out and did an honest job. I'd call em again.
kudzu.com - user review - 07/24/2008
Full Review »
After several shall we say shady experiences with the heating and air industry I called Casteel and was pleasantly surprised by their reasonable prices. They werent the cheapest, but they were certainly the...
kudzu.com - user review - 07/24/2008
Full Review »
I am so glad to have found this company, a lot of times ratings can be misleading but I did my homework on them first with the Better Buisness Bureau and Angies List as well as Kudzu they all agree Casteel is...
kudzu.com - user review - 07/24/2008
Full Review »
Non responsive customer service and high prices. I spent $80 for a technician to come and assess the problem and it was a total waste of money. Tech said he would get a price for repair and I would be...
kudzu.com - user review - 07/21/2008
Full Review »
I called Casteel late last night and got the answering service. I was about to call around when I was called back moments later by a Casteel rep she assured me I would be handled that evening and sure enough I...
kudzu.com - user review - 07/18/2008
Full Review »
I called Casteel after looking over their website. I was very impressed by the informational videos for the homeowners. The service I recieved was top notch and the job was well done. I will reccomend to my...
kudzu.com - user review - 07/18/2008
Full Review »
When I called Casteel I was very nervous! With the economy being in bad shape my neighbor warned me that companies were overcharging lately to keep up with their overhead. When I got a person on the phone she...
kudzu.com - user review - 07/18/2008
Full Review »
I recently purchased a complete Heatpump system from Casteel, and was extremely pleased with both their price and the quality of their installation service. Although I would have prefered that they performed...
kudzu.com - user review - 07/12/2008
Full Review »
Called to try and schedule a service and was told they "don't come to my part of town" - Grant Park area, zip code 30315...not sure how much more "Atlanta" you can get.
kudzu.com - user review - 07/10/2008
Full Review »
I replaced both units, furnace and air, last month. Got 4 bids. Casteel was not the least expensive, but by far not the most either. Absolutely the most professional, from the sales call through the...
kudzu.com - user review - 06/26/2008
Full Review »
We had both our furnace and A/C replaced by Casteel in April. My husband had several different companies give an estimate. The salesman from Casteel spent the most time going over details and didn't try to...
kudzu.com - user review - 06/11/2008
Full Review »
We've used them for an annual service contract in the past and have been very pleased. Always on time and very professional.
kudzu.com - user review - 06/08/2008
Full Review »
I called Casteel, they came next day to fix my air conditioning. After they left, about an hour later, things weren't quite right. I made a phone call, Kendra in the office did what she said she would do (and...
kudzu.com - user review - 06/05/2008
Full Review »
Being a brand new home owner with an AC unit that all the sudden stops was scary. I called Casteel because of the good reviews and close proximity to my location. Vince was great at explaining how things...
kudzu.com - user review - 06/05/2008
Full Review »
Our HVAC went out, and after careful searching of a few companies, we chose Casteel to install a new 13 seer Trane Ac and complete Furnace ... We had talked to other large companies, as well as the small guys....
kudzu.com - user review - 06/03/2008
Full Review »
Last night I got home to find my air conditioning out at 7pm! My neighbor was having the same issue because I noticed a Casteel truck in their drive way. When the technician, Dennis was leaving the house I ran...
kudzu.com - user review - 05/29/2008
Full Review »
When I called this company I was very nervous. I had heard many horror stories on the news and I know nothing about air conditioning. This company is the best. From scheduling the appointment (a girl gave me a...
kudzu.com - user review - 05/29/2008
Full Review »
My ac went out while I was away with my family for memorial day. After fighting the traffic home, with my kids screaming they were hot, I called Casteel not in the best of moods. The girl who answered the...
kudzu.com - user review - 05/29/2008
Full Review »
Did a very good job at a reasonable price. Service was first class. They were not the lowest priced, but ended up being very close.
kudzu.com - user review - 05/28/2008
Full Review »
I called Casteel on a Friday night because our AC went out. Someone (an answering service?) took my information and said someone would call me "Give me a call first thing in the morning." I never received a...
kudzu.com - user review - 05/25/2008
Full Review »
I called yesterday for an appointment, my ac was down,they had someone out to try to fix it but it's as old as the house!! Rather than deliever me the news I'd be waiting through the weekend to deal with this,...
kudzu.com - user review - 05/22/2008
Full Review »
I had them out to tune up my ac, I booked the appointment from work (online!) they're having a special :), and for 79 bucks the guy was there for an hour fixing it up washing it, changing my filter, adding...
kudzu.com - user review - 05/22/2008
Full Review »
Got an estimate from another company. They wanted to put a wrong sized evaporator coil and charged $500 more to do it. Casteel came and were professional, honest, and did a great job for less!! I would highly...
kudzu.com - user review - 05/22/2008
Full Review »
I was very impressed by the quality of service I recieved from this company, my neighbor told me about them, and the service man they sent out was both professional and informative. He spent at least 30...
kudzu.com - user review - 05/21/2008
Full Review »
I've used this company for 2 seasons now and have found them to be nothing more than blowing hot air, no pun intended. In the fall, they found a heating coil problem in my basement unit and wanted $4000 to...
kudzu.com - user review - 05/16/2008
Full Review »
I've used Casteel at two homes now spanning several years. Was initially referred by a friend of the Casteel family. I have in turn referred them to all of my friends. Every tech that has ever been sent has...
kudzu.com - user review - 05/05/2008
Full Review »
I found Casteel Heating from Kudzu and I am very pleased with the work they have done at my house. They serviced my HVAC and found I had a carbon monoxide leak that could have turned into a tragedy. Overall I...
kudzu.com - user review - 02/19/2008
Full Review »
Of course, my heat goes out on the coldest day of the year! Called Casteel (I got their name from here) and they came that morning and I had a new unit installed that afternoon! They were awesome! Thanks!
kudzu.com - user review - 02/17/2008
Full Review »
Casteel has installed both of my systems in the past two years. In an industry that is hard to find honesty, I know that I will get quality work at a fair price with Casteel. I even had a service tech once...
kudzu.com - user review - 02/14/2008
Full Review »
You never expect a service company to be so professional these days. These guys are - from the initial phone conversation with Dawn in the office, to the outstanding service with Jason the technician. They...
kudzu.com - user review - 01/28/2008
Full Review »
My heater went out today, I called and got an appointment for this morning!! The service man just left and he was so thorough! He went over everything with me from why my heater wasnt working to why I was...
kudzu.com - user review - 01/28/2008
Full Review »
Was not real thrilled with the sales techniques of this company. When they arrived into my home...I told them what I needed and the next thing I knew, they were trying to sell me everything from a "blower"...
kudzu.com - user review - 01/23/2008
Full Review »
I just had the 2nd non-maintenance service provided by Casteel in the last 6 months. Today I called at about 10am and had someone here by noon for a broken furnace. It is New Year's day and I really expected...
kudzu.com - user review - 01/01/2008
Full Review »
arrived on time and did a very good job. total satisfied with the service and price. great customer service and follow up...highly recommend them.
kudzu.com - user review - 12/04/2007
Full Review »
They are knowledgeable and provide excellent service! Highly recommend.
kudzu.com - user review - 10/02/2007
Full Review »
I had a very bad experience with another comapany. My air continued to break. Called Casteel and they came quick and fixed everything quickly. Very professional company and highly recommended! Bob Casteel (the...
kudzu.com - user review - 09/30/2007
Full Review »
We can't complain too much because when our air broke during a scorching heat wave Casteel came to our house within 1 day and we had a new unit installed 4 days later. They did a good job but we are certain we...
kudzu.com - user review - 09/26/2007
Full Review »
We used Casteel to repair our air conditioning. They were very professional as was the technician sent over to do the work at our home. He did not have to replace the unit, but instead, cleaned the blower fan...
kudzu.com - user review - 09/10/2007
Full Review »
I called these guys when my air-conditioner stopped cooling last month. The tech, Peter, arrived the next day and got to work. He was very professional, personable, took the time to explain everything he was...
kudzu.com - user review - 07/30/2007
Full Review »
I called these guys when my air conditioner broke because they had the christian symbol in their ad. They sent a guy over that reeked of alcohol and made some off hand remarks. I am a single Christian woman...
kudzu.com - user review - 07/13/2007
Full Review »
I go to church with Bob (owner) and I have been a customer of theirs for as long as we've lived in Atlanta. I was concerned to see a bad review on here. Every person that works for Bob is a member of his...
kudzu.com - user review - 07/13/2007
Full Review »
We had very professional service and Iaian took the time to explain what (and why) he was performing the maintenance. We will definitely use Casteel for preventive servicing and finishing the basement at our...
kudzu.com - user review - 07/06/2007
Full Review »
The folks at Casteel are wonderful. From the first phone call to set up my appointment until the proposal for a new system, their employees were very professional. They were honest about my needs versus what...
kudzu.com - user review - 06/27/2007
Full Review »
It's 5:30 on a Friday...get home...AC not working...it's 92 outside...my AC was fixed and they had already left within 90 minutes of me placing a call...fantastic!
kudzu.com - user review - 06/12/2007
Full Review »
I called Casteel to have my A/C serviced because 2 of my rooms weren't cooling properly. When I called, the person I spoke with was very informative and set me up for a blower door test. Josh came out and...
kudzu.com - user review - 06/01/2007
Full Review »
We have a service contract with another company and were told we needed a new ac unit during a routine visit. The quote from the company we have a service contract with was almost 1k more expensive (with the...
kudzu.com - user review - 05/22/2007
Full Review »
The tech who visited was on time and very helpful. I know I'll be calling again in the future.
kudzu.com - user review - 05/11/2007
Full Review »
Casteel is the type of service oriented company I want to deal with every time. They call you back, even if it is after they have closed and gone home for the day. They show up when they say they will. And if...
kudzu.com - user review - 05/09/2007
Full Review »
My wife was home sick when our a/c went out and I was out of town, we live in jonesboro and we were out of their area. Rather than just hang up, the office girl sat on the phone with my wife gave...
kudzu.com - user review - 04/26/2007
Full Review »
Tech came out for annual inspection. Replaced filter. He provided advise on how to eliminate "dirty sock syndrome" odor when the A/C came on. Also made suggestions regarding uneven temperature distribution in...
kudzu.com - user review - 03/14/2007
Full Review »
My service and installation went flawlessly and although I had a hiccup when they came out to service for the first time they corrected the issue and redeemed themselves.
kudzu.com - user review - 03/03/2007
Full Review »
Casteel came out on what had to be the coldest day of the year to fix my heater. I called around and the woman who took my call told me that they were counting elderly and child homes as priority and that they...
kudzu.com - user review - 03/01/2007
Full Review »
We had Casteel come out to check out why our furnace wasnt working, come to find out that it was leaking Carbon Monoxide into our air. We had them take care of the problem right away and they stayed half the...
kudzu.com - user review - 03/01/2007
Full Review »
most companies do the basic service and leave. The guy from Casteel came out and spent 1.5 hours going through my system. This was the most complete service I have every had with anyone in my home. In...
kudzu.com - user review - 03/01/2007
Full Review »
The company was on time they did exactly what they said. The charged me a fair price. 5 star company.
kudzu.com - user review - 03/01/2007
Full Review »
Had them out this morning for a service call, and Donald was right on time at 8am. He was very thorough and detailed in his explanation and diagnosis of my problem. He fixed it right away. He took the time to...
kudzu.com - user review - 02/24/2007
Full Review »
When we first moved into our new place we were having trouble keeping it warm and the bills were just skyrocketing I called Casteel and asked the girl I got on the phone if there was anything I could do about...
kudzu.com - user review - 02/20/2007
Full Review »
I can't thank these guys enough for what they did for me and my family. In a world of uncertain customer service, i was impressed with there honesty and overall concern for our safety. The crack in our heat...
kudzu.com - user review - 02/14/2007
Full Review »
five stars all the way - knowledgeable employees in the office and in the home. From start to finish great customer service. Use these guys, you won't be dissapointed. I will use them and refer them in the...
kudzu.com - user review - 02/14/2007
Full Review »
This company is the BEST. I called on Monday morning, they came that afternoon, fixed it that same visit, and charged a fair price. The worker was clean and wore shoe covers in my house too. He wasn't half bad...
kudzu.com - user review - 02/13/2007
Full Review »
Casteel has serviced my units for years now and they have always done a terrific job. The technicians always explain to me what is going on, and should I need anything for my units I can always count on them...
kudzu.com - user review - 02/13/2007
Full Review »
My heating went down on a Sunday and I have a new baby, my wife told me to get the internet here and get it fixed. I found Casteel, gave them a call, and now my furnace runs better than it ever has. It doesnt...
kudzu.com - user review - 02/07/2007
Full Review »
When I my unit stopped working I had no idea what to do about it. When I saw that Casteel was the best in my area, I gave them a call. I spoke with a woman in the office who was very knowledgable, she helped...
kudzu.com - user review - 02/07/2007
Full Review »
When I woke up and found my heat was out it was 630 am. I came here on Kudzu and saw their ad. I called them (at 630am) and to my surprise the owner, Bob answered and was more than happy to discuss all my...
kudzu.com - user review - 02/07/2007
Full Review »
I am giving this company five stars even though we had a little hiccup in the scheduling of my winter maintence call. They resolved that problem very professionally. Steven came out today to look at my system....
kudzu.com - user review - 01/13/2007
Full Review »
Our furnace stopped working a few weeks ago and at first we had called Hammocks Heating and Air in Acworth, since we had seen their vehicles at our local gas station. It was a horrible choice, since the tech...
kudzu.com - user review - 01/11/2007
Full Review »
I called this company at 8:30 a.m. on a Sunday after my furnace had gone out the night before. Though they advertise 24-hour emergency service, no one called me back until 7:30 a.m. Monday. By then, American...
kudzu.com - user review - 11/20/2006
Full Review »
My wife & I had been told by our HVAC company that one of our AC units was on it's last leg. Doing our research, we received several quotes. All were mostly in the same ballpark, however, one stood out from...
kudzu.com - user review - 10/20/2006
Full Review »
I had issues with my AC and they were able to come out quickly, diagnose the problem, offer suggestions and fix the problem quickly. I always appreciate someone taking the time to walk me through the issues.
kudzu.com - user review - 09/17/2006
Full Review »
You did a great job on the recent replacement of my aging HVAC systems. You spent about 2 hours looking over my system, calculating the replacement and talking to me about my options. You took the time to...
kudzu.com - user review - 09/01/2006
Full Review »
Known Bob for 20 years. Never met a more reputable businessman. Was suprised to see a bad review. Have used his services at multiple locations
kudzu.com - user review - 08/24/2006
Full Review »
The service techs were very careful while in our home and even wore shoe covers inside. Very knowledgeable staff who were conscientious about price and the best solution for the cost. Showed up on time and...
kudzu.com - user review - 08/21/2006
Full Review »
I had a special problem..........they were able to help me get it repaired. They went above and beyond to help me. I am very pleased. Thank you/
kudzu.com - user review - 08/07/2006
Full Review »
I recently used Casteel to replace two heating and cooling units. The service was excellent. The team was thorough, experienced, clean and efficient. Bob Casteel's presentation was knowledgeable and accurate....
kudzu.com - user review - 08/03/2006
Full Review »
We had a new A/C and furnace installed in our crawl space. Unfortunately, the units didn't fit through the crawl space door, but these guys removed the door to get the unit in. When they found that the new...
kudzu.com - user review - 08/02/2006
Full Review »
We were suffering with an old system that we knew was nearing it's final days. We called Casteel to talk to us about our options for replacement, and they were there the next day. There was no pressure to go...
kudzu.com - user review - 07/27/2006
Full Review »
Our old system was on its last leg. I called and received three quotes. John from Casteel went the extra mile and was on top on things from the start. He exceeded my expectation which is hard to do. New system...
kudzu.com - user review - 07/24/2006
Full Review »
I recently got a quote from Casteel as had been told by another company (who had come out to fix my broken AC)that my system was old, on its last legs and needed replacing. The Casteel salesperson said that my...
kudzu.com - user review - 07/13/2006
Full Review »
Through my recent ordeal,the only one how could help me was Casteel. They came out when promised and completed the job as quoted. I will usethem exclusively whenever I have an HVAC issue.
kudzu.com - user review - 07/09/2006
Full Review »
After an entertaining call with their receptionist (give her a raise!), they sent out a technician within a couple hours. He let me know what the problem was, what my alternatives were (long term expensive...
kudzu.com - user review - 06/28/2006
Full Review »
Very nice folks to deal with but the tech that came out for service call didn't really try to fix the AC problem (he didn't have a leak detector on the truck - WHY WOULD AN AC TECH NOT HAVE SUCH AN IMPORTANT...
kudzu.com - user review - 06/22/2006
Full Review »
Good service; on time. However, the service tech quoted me one price for freon in my AC unit and charged me $4 more per pound; also tried to charge me for one additional pound of freon that I didn't use.
kudzu.com - user review - 06/05/2006
Full Review »
I called Casteel after reading all the reviews it had on this site. I had talked to 4 other companies already, so I figured it wouldn't hurt to talk to one more. Josh came by my place (on a Saturday, by the...
kudzu.com - user review - 05/28/2006
Full Review »
Their site says "free estimates" but that is just if you know you want a new a/c unit. If you don't know what's wrong with your HVAC system, they won't come out and give you a free estimate. There's a $69...
kudzu.com - user review - 05/10/2006
Full Review »
We had our system replaced and were very pleased with entire procedure. Our church had used them to repair and replace systems. We were happy on both jobs.
kudzu.com - user review - 05/06/2006
Full Review »
They came to service my AC units and were actually early. It was completed in a timely manner. I did have a problem with some noise after they serviced the unit, however once I called them they came back out...
kudzu.com - user review - 05/02/2006
Full Review »
Honest, reliable, reasonable, respectful, knowledgeable....can't say enough to promote this company! You can count on an honest assessment of your needs and feel confident that you are getting the best value...
kudzu.com - user review - 04/30/2006
Full Review »
Called to schedule repair, but young woman who answered phone wouldn't stop hard sell of extended care plan. Never did get repair scheduled - gave up and hung up.
kudzu.com - user review - 04/28/2006
Full Review »
Honest. Dependable. Reasonable. Gave me a 30-minute window for arrival. Called within that window when they got stuck in traffic to let me know they'd be a little late. Found the problem quickly (workmen from...
kudzu.com - user review - 04/25/2006
Full Review »
I have had Casteel maintaining my equipment since 1997. At that time I had recently suffered a heart attack, and during the hottest part of the year my unit failed. Bob showed up and did what was necessary to...
kudzu.com - user review - 04/22/2006
Full Review »
CASTEEL HEATING AND COOLING IS BY FAR THE BEST AIR CONTROL COMPANY IN ATLANTA. EVERYONE THERE IS SO KIND AND THEY MAKE YOU FEEL LIKE YOU ARE A PRIORITY WHETHER YOU KNOW A LOT ABOUT YOUR AIR, OR NOTHING AT ALL....
kudzu.com - user review - 04/19/2006
Full Review »
We had recently bought a house with 24 yr. old furnace that was supposedly covered by AHS. When the furnace failed we called AHS and they sent out another HVAC outfit to diagnose the problem. The other company...
kudzu.com - user review - 04/19/2006
Full Review »
I would highly recommend to any future customer. They were very knowledgable, courteous, and easy to deal with. They do the job correct the first time.
kudzu.com - user review - 04/14/2006
Full Review »
I have recently moved to Atlanta and got Casteel's name from Kudzu.com. Great company - verry good sevice. Well worth the cost. Good value.
kudzu.com - user review - 04/14/2006
Full Review »
It is so nice to find a company that goes above and beyond for its customers. My parents are elderly and I needed to get their furnace serviced. Casteel was very prompt and professional. They fixed my parents...
kudzu.com - user review - 04/14/2006
Full Review »
This company sent me a letter stating that they bought out the company that use to do my service. When I called to make an appointment I was told the office would contact me. No one ever called back and when I...
kudzu.com - user review - 04/12/2006
Full Review »
They responded very quickly to my request and come out the same day to issue a quote. Good follow through as well. Although I went with another provider, they left such a good impression that I would...
kudzu.com - user review - 04/07/2006
Full Review »
We used Casteel Heating & Cooling as a recommendation from Kudzu. We are very pleased with our sales person as well as the installers who spent the day at our home installing 2 new furnaces. We felt that the...
kudzu.com - user review - 04/03/2006
Full Review »
I must say that Casteel did an excellent job in providing timely service and doing quality work. Everyone from their technicians to their salesman did an excellent job at putting my mind at ease in having to...
kudzu.com - user review - 03/14/2006
Full Review »
Casteel installed my new HVAC system and did a wonderful job. The installers were very professional and courteous. The followup has been great...I had a small issue on a weekend, and Tom, my salesperson, came...
kudzu.com - user review - 03/13/2006
Full Review »
I called Casteel based on the other reviews I read here. From my experience I would agree at the quality of the company. It was easy to make an appointment and the serviceman was knowledgeable and pleasant.
kudzu.com - user review - 03/09/2006
Full Review »
We had two new units installed in our 20yr old house last year and they made a huge difference in our heating/cooling bills, being much more efficent. The people at Casteel are wonderful to work with, and very...
kudzu.com - user review - 02/24/2006
Full Review »
I recently got a new HVAC system for my home. The technician came out to my home and diagnose the problem and referred a representative to provide a quote all in the SAME DAY. The technicians and staff...
kudzu.com - user review - 02/24/2006
Full Review »
Casteel fixed all the problems left behind by the builder on my new home. Zoned the house and humidifier. Did the work right the first time. Honest and nice people. Will use again.
kudzu.com - user review - 02/24/2006
Full Review »
If you are looking for an alternative to Shumate, these guys are it. They are a great, low-pressure, small company with excellent service. Would definitely recommend and use again
kudzu.com - user review - 02/15/2006
Full Review »
I called in the morning because our furnace had gone out overnight. They informed me that they had a special that week for waiving the normal service call fee. A service technician arrived that afternoon. He...
kudzu.com - user review - 02/11/2006
Full Review »
We hired Casteel to install a new hvac unit in our basement. The installers arrived on time and were very nice. They did a wonderful job.
kudzu.com - user review - 02/07/2006
Full Review »
I used Casteel last summer for the replacement of my air conditioning compressor. Along with better prices that others, they impressed me with the care and attention to detail that they showed. I used them...
kudzu.com - user review - 01/08/2006
Full Review »
Fast and friendly service. We needed our air-conditioner coil replaced and Casteel did a superb job at it. They are fair and honest.
kudzu.com - user review - 06/21/2005
Full Review »
© 2009 Open List
About
|
Contact
|
Advertising
|
|
Terms of Use
|
Privacy Policy
|
Site Map
Some data provided by Localeze Some reviews provided by Yelp.com
