Open List Home >> Lubbock, TX >> Automotive >> Auto & Truck Dealers >> Auto Dealers New & Used >> Gene Messer Hyundai
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I am very unsatisfied with my purchase at Gene Messer Hyndai. We came in with a diesel pickup to trade in. First of all, the sales manager did not know it was a diesel. He kept asking if it was a V6 even after taking several pictures. Then, we were ready to leave the lot without buying a vehicle when the sales team "lost" our keys. They spent 30 min trying to find them! (we were there over 3hrs). That time frame was a good time for the sales manager to make his next "move". He talked us into buying the Kia at a specific price, "out the door". It sounded reasonable but they pressured us too much that we realized (after the fact) that it was not a good deal. Once we went to the finance department, the price when up drastically than the initial amount we signed "out the door". We went ahead with the purchase. But overall, I am disappointed in the way we were served. I would not buy from this dealership ever again!
openlist - user review - 10/06/2008
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