Fresh Direct Inc

User Reviews of Fresh Direct Inc

Yelp.com Review - by Laura T.

5.0 of 5 stars. I've been shopping from Fresh Direct since 2006. I do all my grocery shopping with them and just pick up small things/stuff I run out of from the store.I have no desire to do big supermarket shopping...
yelp.com - user review - 10/15/2009
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Yelp.com Review - by Mark M.

4.0 of 5 stars. I specifically use FreshDirect for work, so my comments and opinions are limited to their corporate services. I used to have a woman I would correspond with on a regular basis. I would call/email...
yelp.com - user review - 10/11/2009
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Yelp.com Review - by Tiffany F.

4.0 of 5 stars. I just started receiving Fresh Direct delivery. Tons of people in my building utilize the service, and since I have a very hectic schedule, it seemed like a great idea. Well, what can I say...I'm...
yelp.com - user review - 10/10/2009
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Yelp.com Review - by Jim U.

4.0 of 5 stars. Amazingly convenient! Why lug groceries through a 15 minute walk from Whole Foods, when you can have it brought to your door with just a few keystrokes? The selection is not the best, but for heavy...
yelp.com - user review - 09/26/2009
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Yelp.com Review - by Sarah C.

1.0 of 5 stars. I had a slot from 7-9 am Saturday and when I called around 8:45, the person on the phone told me the driver had called me three times and marked my order as nobody home. I did not receive or miss any...
yelp.com - user review - 09/24/2009
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Yelp.com Review - by Delilah B.

1.0 of 5 stars. I hate Freshdirect. Hate everything abut it. If you don't have time to shop for your own groceries, then you suck... unless you are of service in the world (and not just to your own children). The...
yelp.com - user review - 09/24/2009
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Yelp.com Review - by Stephanie Y.

3.0 of 5 stars. I used Fresh Direct all the time when I lived in Manhattan. I lived close to Pathmark, which sucks, but Fresh Direct has a great selection. Now that I moved to Queens, I canceled my subscription since...
yelp.com - user review - 08/31/2009
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Yelp.com Review - by Ro N.

1.0 of 5 stars. I ordered from them from time to time, but I recently couldn't live with myself from ever ordering from Fresh Direct again.(They also have been late a couple of times - outside the delivery window!)...
yelp.com - user review - 08/18/2009
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Yelp.com Review - by Manda W.

4.0 of 5 stars. Fresh Direct is extremely convenient, well-priced and has wonderful customer service reps and delivery men & women. They have a wide variety of items available on their web site and are competitively...
yelp.com - user review - 08/04/2009
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Yelp.com Review - by Sarah C.

5.0 of 5 stars. In a couple of sentences:1) Food is indeed FRESH. 2) If they mess up, which they sometimes do, they make it up to you in spades.3) Their delivery folks are friendly and work really hard (DON'T FORGET...
yelp.com - user review - 07/23/2009
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Yelp.com Review - by Catherine J.

4.0 of 5 stars. Between Fairway and Freshdirect, New York is grocery heaven.As an evolving foodie and cook, having fresh ingredients on hand--and lots of them--is crucial. Freshdirect has more produce variety by the...
yelp.com - user review - 07/20/2009
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Yelp.com Review - by David J.

4.0 of 5 stars. I have been a Fresh Direct customer for six years. I wouldn't still be with them if I didn't think they were the best option for me. From time to time they will miss a delivery window, and...
yelp.com - user review - 07/14/2009
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Yelp.com Review - by Gary M.

1.0 of 5 stars. Used to be excellent, but it appears that with success they've also decided that customer service is no longer important, or as Adam explained to me in a recent email, "not economically worthwhile"....
yelp.com - user review - 07/05/2009
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Yelp.com Review - by Ed Z.

5.0 of 5 stars. I'm not going to dignify this page with a long description, as it seems it's been taken up as a vestage for those who want to talk about the economics of grocery delivery. I've been ordering from them...
yelp.com - user review - 07/04/2009
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Yelp.com Review - by Kathleen R.

4.0 of 5 stars. Good job on solving this, FreshDirect. Within 24 hours, we received word that we would get a full credit, along with effusive apologies from the director of customer service for our inconvenience. I...
yelp.com - user review - 07/03/2009
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Yelp.com Review - by T B.

4.0 of 5 stars. I just don't know how I survived before FreshDirect....ummm....Seamless Web?Ever since I discovered that eating in is great - I bought myself a delivery pass - it is so much easier than going to the...
yelp.com - user review - 06/28/2009
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Yelp.com Review - by Stephanie M.

4.0 of 5 stars. So my friends and family who live elsewhere always become extremely jealous -- without fail -- when I explain that my reasonably priced, sometimes-hard-to-find-in-stores groceries are placed directly...
yelp.com - user review - 06/27/2009
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Yelp.com Review - by Jess K.

3.0 of 5 stars. I love the convenience and variety of FD but I don't love the fact that they can just substitute for things you want and also that the fruit never seems to be of the quality I expected. The sales are...
yelp.com - user review - 06/23/2009
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Yelp.com Review - by Chris P.

4.0 of 5 stars. Going to the grocery store is like using dial up internet.
yelp.com - user review - 06/18/2009
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Yelp.com Review - by Fred P.

3.0 of 5 stars. Since I can't cook, I even heat up water for tea in the microwave, is that safe? Who cares were all going to die from something anyway; back to FD. I used them for non food and heavy items. A few...
yelp.com - user review - 06/12/2009
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Yelp.com Review - by Matt B.

1.0 of 5 stars. I don't care that it's overpriced, you are paying for the convince and back when I lived in a 4 story walk up, this service made a ton of sense. That was until one fateful day when i decided to order...
yelp.com - user review - 05/22/2009
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Yelp.com Review - by anastasia a.

1.0 of 5 stars. horrible service! half of our order was missing and now they are supposed to deliver it tonight which means we have to stay home and wait for them!!! the woman on the phone was extremely rude so as a...
yelp.com - user review - 04/21/2009
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Yelp.com Review - by Chisai S.

4.0 of 5 stars. Fresh Direct is a great service and saves me about 20% on my grocery bills. Periodically, I get really annoyed with how much they're charging for things (as their prices slowly, and not so slowly,...
yelp.com - user review - 04/13/2009
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Yelp.com Review - by Sue M.

2.0 of 5 stars. What a waste of time and money. The only time I will use FD again is if I am out of town and desperate to have grocereis at home when I return.The produce is mediocre and unless you get something...
yelp.com - user review - 03/29/2009
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Yelp.com Review - by Megan H.

4.0 of 5 stars. Like Oak S. stated, how did I ever survive before Fresh Direct? I absolutely love it! All their produce, meats, fish etc are outstanding. I love their heat and eat meals. While a little bit more...
yelp.com - user review - 03/24/2009
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Yelp.com Review - by Ryan M.

5.0 of 5 stars. Somehow I spent over $500 dollars on FreshDirect in February. Just for me. Not just because grocery shopping the old-fashioned way is torture in NYC, but because FreshDirect actually makes it...
yelp.com - user review - 03/20/2009
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SKIP THEIR DELIVERY

In three out of my last three orders with Fresh Direct, an expensive item or multiple items were missing. In one instance over half the order was missing. I was charged for the items and when I called customer...
citysearch.com - user review - 03/14/2009
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It's amazing

Great prices. Incredible website. Excellent, fresh fish, meat, produce, all. Wide variety. Friendly, courteous delivery people. No schlepping. Cons: no same day delivery; sometimes it's hard to get a last...
citysearch.com - user review - 03/10/2009
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Yelp.com Review - by Lex A.

1.0 of 5 stars. Boy am I not surprised to see my zip code ignored. Here's the deal. My zip isn't in their directory of places they wish to serve. But I live closer to all cities in lower westchester than anywhere in...
yelp.com - user review - 02/23/2009
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Yelp.com Review - by Karen F.

5.0 of 5 stars. OMG!!!! I miss you, Fresh Direct. There is none in Philly and we NEED YOU. Admittedly, the quality may have gone down a notch once your launch was over (I was a client from 2002 ish - 2005).Nice...
yelp.com - user review - 02/18/2009
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Yelp.com Review - by Christopher D.

4.0 of 5 stars. Dear Freshdirect,Thank you for not letting me starve ... but could you please hire delivery men that don't stop next door for a slice of pizza or two and hangout downstairs with my frozen food for an...
yelp.com - user review - 02/12/2009
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used to be great........problems lately

I have used FreshDirect for about a year and a half. For the first few months, other than being late a few times, they were great. Lately, they have been having serious problems: 1. My orders were seriously...
citysearch.com - user review - 02/04/2009
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not so fresh, not so direct

Been using them often in the last year. Order screw ups occur about 1/3 of the time: missing items, broken eggs, bad produce, missing box, late delivery. Once when I was alone with my 1 week old baby, they...
citysearch.com - user review - 01/29/2009
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Yelp.com Review - by Ted L.

1.0 of 5 stars. I don't order from FreshDirect because they're really expensive (often double the price for the things I buy) compared to my usual trio of store circular scouring at Pathmark, C-Town, and Associated....
yelp.com - user review - 01/28/2009
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Yelp.com Review - by Natalie B.

5.0 of 5 stars. The amount of hassle fresh direct spares me is worth the 5 dollar delivery charge and then some. Their website is easy to use, and has most of the groceries I would get at a huge supermarket. They...
yelp.com - user review - 01/28/2009
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Rarely on time, Horrible customer service, Often arrives spoiled or damaged

They'll never get another dollar from me! Everytime I ordered from Fresh Direct, I always said something to myself along the lines of "I'll give them one last chance", simply because it's easier than dragging...
citysearch.com - user review - 01/20/2009
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Yelp.com Review - by sabrina w.

5.0 of 5 stars. So unless I am mistaken, Fresh Direct really has no competition. Now there are those that may live near a Key Food or other chain store that allows you to order groceries online and have it delivered....
yelp.com - user review - 01/16/2009
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Yelp.com Review - by Beth O.

3.0 of 5 stars. Fresh Direct, I tried you again, and you're getting much better. You get an "E" for effort, at least.Except for that one time that the delivery person never came, and you refused to reschedule my...
yelp.com - user review - 01/13/2009
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Yelp.com Review - by Allison C.

5.0 of 5 stars. Living in the city requires one to shop around. Freshdirect ties with Wholefoods for my favorite grocery stores. I shop at both for different items. Anything I don't want to carry comes from...
yelp.com - user review - 01/10/2009
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Yelp.com Review - by Chris H.

3.0 of 5 stars. FD's produce and meat doesn't even come close to Whole Foods (but I guess they're not really competing with WF), but for bulk / heavy items, FD is a great option for New Yorkers without cars. But...
yelp.com - user review - 01/08/2009
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Yelp.com Review - by Ciesse Q.

4.0 of 5 stars. A frugality addict, I trek to Big Apple for meat, Stiles for produce, and C-Town (sale items only - yes, I'm that frugal) for general groceries. What could someone like me get out of bougy Fresh...
yelp.com - user review - 01/07/2009
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Yelp.com Review - by Nhi C.

2.0 of 5 stars. They were amazing when they first started out years ago. Now they brush off late (and we're talking 2 hours) deliveries, frequently pack the wrong items (green peas instead of lima, white sugar...
yelp.com - user review - 01/04/2009
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Yelp.com Review - by Seema K.

5.0 of 5 stars. Freshdirect is the reason I will never leave new York. They have great prices with a cheap delivery fee. Make sure you explore the pre-made meals too like the crab cakes. They do often make mistakes...
yelp.com - user review - 12/28/2008
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Yelp.com Review - by Brandon G.

4.0 of 5 stars. I love FD!!! I end up saving money because I can look dispassionately at my screen and decide if I really need the $6 Lambeth Groves OJ or the $3.29 Tropicana Grovestand. Regarding the delivery...
yelp.com - user review - 12/18/2008
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Yelp.com Review - by Vicky L.

4.0 of 5 stars. Who wants to lug 6 bags of groceries 5 blocks in the cold and wind? Not this girl and FreshDirect says I don't have to! Why? Because their polite and friendly delivery men are happy to bring...
yelp.com - user review - 12/07/2008
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Yelp.com Review - by Heather H.

4.0 of 5 stars. Recently I've had a number of slightly muffed orders, but, you know what, I don't really care!The convenience outweighs the trouble and I have always found the customer service to be excellent. If my...
yelp.com - user review - 12/06/2008
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Yelp.com Review - by John O.

5.0 of 5 stars. As a 4 year user of Fresh Direct; first in Manhattan, and now in their home of LIC, I have to give them a shout-out. It's our lifeline here in the Court Square area of Long Island City (near PSI,...
yelp.com - user review - 11/25/2008
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Yelp.com Review - by Chantelle K.

2.0 of 5 stars. Check my Yelp tagline. That's right I AM SO FURIOUS RIGHT NOW! My FD order that was supposed to come between 6pm-8pm is now delayed until the window of - wait for it - 11pm - 12am. I ask you, how is...
yelp.com - user review - 11/18/2008
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Yelp.com Review - by Karen S.

3.0 of 5 stars. Oh for the good - pretty wide selection of everything, and I appreciate the organic goodies and Murray's cheeses. I like the fact that I can order a two month supply of laundry detergent and TP and...
yelp.com - user review - 11/02/2008
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Yelp.com Review - by Jen T.

1.0 of 5 stars. Moving back to New York recently, I was excited about the Fresh Direct deliveries. Unfortunately, although I see the trucks all over Manhattan, and two blocks from my apartment in Inwood, they don't...
yelp.com - user review - 10/23/2008
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Yelp.com Review - by MiRIAM w.

4.0 of 5 stars. Once upon a time in San Francisco there was a company called Webvan. Said company delivered groceries straight to your home or office door. I was a major fan and when they failed because of crippling...
yelp.com - user review - 10/21/2008
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Yelp.com Review - by Jennifer B.

5.0 of 5 stars. For me, Fresh Direct has been grocery perfection in a not so perfect neighborhood. I live in central Harlem and my local grocery stores are AWFUL!! From spoiled milk to refrozen ice cream,...
yelp.com - user review - 09/25/2008
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Yelp.com Review - by Ryan Matthew P.

4.0 of 5 stars. I used to bitch and complain about Fresh Direct until I was blue in the face. But now that I've experienced other grocery services, this one is king. The produce was always fresh, the orders...
yelp.com - user review - 09/03/2008
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Yelp.com Review - by margaret H.

2.0 of 5 stars. FreshDirect is really disappointing me. How I used to love them! Then I moved away, and recently came back to NYC to find my lovely grocer not so lovely any more.Prices are too high, especially on...
yelp.com - user review - 08/19/2008
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Yelp.com Review - by J S t e w.

1.0 of 5 stars. I always fancied myself the kind of person who would enjoy getting up early, heading out to a farmers market somewhere, casually inspecting the produce, humming as I pass by...
yelp.com - user review - 07/24/2008
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Yelp.com Review - by Andy H.

3.0 of 5 stars. I enjoy my orders from FreshDirect. Although I only order them once in awhile because I find most of the prices higher than local supermarkets and I get most fruits and vegetables from my farmers...
yelp.com - user review - 07/15/2008
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Yelp.com Review - by Cindy C.

5.0 of 5 stars. Living in BPC, you're basically limited to Gristedes or Gristedes. FreshDirect is a welcome breath of fresh air, fresh food, and good service. While you can get better deals on some items since...
yelp.com - user review - 07/07/2008
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Worst Service EVER, extremely slow

Day 1 - they should have arrived between 8-10 and they arrived at 11am, bringing diet ice tea instead of regular one. Day 2 - they were supposed to bring the regular tea between 8-10am, they arrived at 10.10am...
citysearch.com - user review - 06/30/2008
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Yelp.com Review - by jeff c.

5.0 of 5 stars. No complaints here. When I am impatient, I order from maxdelivery (but their meats aren't as good I heard). If it can wait a day, I order from here. One time I had broken eggs and they reimbursed me...
yelp.com - user review - 06/26/2008
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Yelp.com Review - by Katie C.

3.0 of 5 stars. not a big fan of fresh direct. when i lived in manhattan, i lived way downtown and we didn't have a grocery store, so it was either this, union square or brooklyn for food. i'm on a budget though...
yelp.com - user review - 03/01/2008
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Yelp.com Review - by Ian M.

3.0 of 5 stars. I have been ordering from FreshDirect for almost 2 years now.Was originally very happy with them, but lately, prices on a lot of items are much, much less competitive than they used to be....
yelp.com - user review - 02/01/2008
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Yelp.com Review - by Camille B.

4.0 of 5 stars. Thank you Fresh Direct, for allowing me to be my lazy little self. And also for saving me $. When all that's in your neighborhood is Balducci's, it's much cheaper, moreover the food quality is...
yelp.com - user review - 01/25/2008
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Yelp.com Review - by Colin P.

4.0 of 5 stars. I really miss this service. It introduced me to Amy's foods, which I still eat here in San Diego. I especially loved their granola. It's really really good. Fresh Direct had a few things like...
yelp.com - user review - 01/13/2008
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FD is as good as it gets for NY Groceries

Let's face it - New York is not the best place to shop for groceries. The prices are high, the quality streaky and the stores often dirty, and inaccessible. Enter Fresh Direct. Clean, fresh, competitively...
citysearch.com - user review - 01/10/2008
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Yelp.com Review - by Kate F.

3.0 of 5 stars. I broke my foot. FreshDirect brought me food and sundries - all of good quality and all delivered on time. But their selection, though better than a bodega, is no Fairway. Also, they charge an arm and...
yelp.com - user review - 12/11/2007
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Yelp.com Review - by Maria W.

3.0 of 5 stars. I got married this Spring and am hosting Thanksgiving for our families for the first time. Dinner menu: White Cheddar, Apple and Bacon Cheesecake and Hot Artichoke Caramelized Onion Spinach Dip in...
yelp.com - user review - 11/20/2007
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Yelp.com Review - by beth p.

2.0 of 5 stars. zucchinis covered in rotten mold. very late driver. ew, fresh direct; i think you might be a bitch.
yelp.com - user review - 11/04/2007
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Yelp.com Review - by Christy S.

2.0 of 5 stars. I used to love Freshdirect more than most of my friends. Then I moved and I think my new delivery area is cursed. After my first 5 orders were screwed up, I kept a spreadsheet of how late they were...
yelp.com - user review - 10/31/2007
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Yelp.com Review - by Lara R.

4.0 of 5 stars. Having been a long-time user of Peapod back in DC, I was all about seeing what Fresh Direct had to offer. The $5 delivery fee was more than offset by the variety of the selection of their website and...
yelp.com - user review - 10/30/2007
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Yelp.com Review - by jacqui o.

5.0 of 5 stars. I just placed my first order with FD last night, it will arrive Tuesday morning. I picked out a bunch of "4 minute meals" that by some magic are raw (meat included) concoctions made by "famous" chefs...
yelp.com - user review - 10/29/2007
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Comme ci, comme ca

I have used FD on a number of occasions and I can not say I am thrilled about them. They are great for items like wine and beer when throwing parties but the other stuff is average...seafood and fish tend to...
citysearch.com - user review - 10/20/2007
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Yelp.com Review - by Adrienne B.

3.0 of 5 stars. Looks like I'm gonna be the first to hate a bit on Fresh Direct. Out of the lets say 6 times I've ordered from them there were 4 times something went wrong. Once they brought it to the wrong...
yelp.com - user review - 10/17/2007
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Yelp.com Review - by Alex S.

4.0 of 5 stars. Is this how lazy we've become as a society in which a small company has begun thriving to deliver pre-selected groceries to your doorstep? In a word, yes. Its not even laziness either, as much as it...
yelp.com - user review - 10/14/2007
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Yelp.com Review - by Soozie H.

4.0 of 5 stars. I tried FreshDirect for the first time because I received a $50 giftcard from them. Basically, I had to make $50 worth of orders to receive $25 off. I didn't order any actual food but more household...
yelp.com - user review - 10/13/2007
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Yelp.com Review - by Shane h.

4.0 of 5 stars. Oh Fresh Direct, how do I love thee... Let me count the ways:1. Your free 2-month delivery pass means I can order and not pay either a delivery fee or a "fuel surcharge." I like that.2. You have an...
yelp.com - user review - 10/12/2007
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Yelp.com Review - by Bergdorf Brunette ..

4.0 of 5 stars. Thank goodness for this service. I stopped ordering for a while when Whole Foods came to the neighborhood, but now I'm back! The delivery guy always shows up in the first few minutes of the time...
yelp.com - user review - 10/12/2007
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Yelp.com Review - by Charlotte S.

4.0 of 5 stars. When I first moved into the city 3 years ago I ordered a lot from Fresh Direct... but then I noticed I was letting food go bad because I was eating out a lot and I didn't like the cold cuts... and...
yelp.com - user review - 10/05/2007
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Yelp.com Review - by Tim T.

5.0 of 5 stars. Delivery weed. Delivery laundry. And of course, delivery groceries.Only in New York!!!
yelp.com - user review - 10/04/2007
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Yelp.com Review - by Vallen S.

5.0 of 5 stars. yumyumyum
yelp.com - user review - 10/03/2007
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Completely unreliable and lousy customer service

Yesterday my Fresh Direct order was delivered and this was the the 4th time (out of 10) that my order had been missing items. I called customer service and they offered to credit the account or to deliver the...
citysearch.com - user review - 10/01/2007
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Yelp.com Review - by Lauren C.

4.0 of 5 stars. I do not know how I lived without FreshDirect. It is so nice to decide what I want to cook for dinner tomorrow and order all the components and know theyll be arriving shortly after I do. Its so...
yelp.com - user review - 09/24/2007
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Yelp.com Review - by Michael D.

5.0 of 5 stars. If Fresh Direct were a woman I'd ..._______________
yelp.com - user review - 09/21/2007
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Yelp.com Review - by Jodi V.

5.0 of 5 stars. I must admit that sometimes I LIKE to go food shopping (especially at Fairway), but then there are other times where I'm just too lazy. That's when Fresh Direct is handy. They have pretty much...
yelp.com - user review - 09/10/2007
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Yelp.com Review - by Sara S.

5.0 of 5 stars. We lived on the UES for years and signed up with FD when they first offered their service in the city, about 5 yrs ago I think. Since then we have seen them grow and were very happy to know that they...
yelp.com - user review - 09/02/2007
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Yelp.com Review - by Romy V.

4.0 of 5 stars. I've ordered through FreshDirect twice in the past two weeks and have been extremely happy with most aspects of the service. Fantastic: website, produce and dairy, convenience, prepared foods,...
yelp.com - user review - 08/15/2007
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Yelp.com Review - by Abigail S.

4.0 of 5 stars. The Good:-I don't have to carry groceries 10 blocks home-I don't have to navigate through annoying gas station-like bodegas and deal with the foul smells and disturbing sights therein-I can shop in my...
yelp.com - user review - 08/10/2007
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Yelp.com Review - by Moxie X.

4.0 of 5 stars. i swear i'm not lazy, i just love the idea of someone bringing my food right to my front door. no more carrying heavy bags filled with cans of soup or 2 liters that make my arm feel like its going to...
yelp.com - user review - 08/09/2007
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Yelp.com Review - by Leo T.

5.0 of 5 stars. FreshDizzle's its da shyt...... as I said in my 125th ST PATHMARK review there is are no fresh produce or fruits in East Harlem and when i don't want to deal with lines and annoying Newport salesman...
yelp.com - user review - 08/01/2007
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Yelp.com Review - by Nathan I.

5.0 of 5 stars. What's not to love~ other than the guilt for not walking a block to a local mom and pops grocery store to show a little suport to the small business owners. I can't help that I'm lazy. When I go to...
yelp.com - user review - 07/04/2007
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Yelp.com Review - by Max M.

4.0 of 5 stars. Fresh Direct is great, for some things. They are solid on staples, meat, cheeses, fish & the such. The produce & beer is expensive & the deli meats don't seem to hold up for more than a few days. I...
yelp.com - user review - 06/16/2007
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Yelp.com Review - by Spence H.

3.0 of 5 stars. I LOVE/HATE Fresh Direct. Love the convenience and (sometime) reliability. HATE the wasteful packaging and frequent missing items. Why no real competitors?
yelp.com - user review - 05/29/2007
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Yelp.com Review - by Mary S.

1.0 of 5 stars. fresh direct sucks.....what would it take to add a few more zip codes to the delivery area?will change my rating when they change their radar.
yelp.com - user review - 05/05/2007
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Yelp.com Review - by Carl M.

3.0 of 5 stars. Pros: they deliver heavy or bulky stuff like cases of beer, bottled water, paper towels, etc.Cons: they typically show up at the tail end of their two hour window, they charge an arm and a leg for...
yelp.com - user review - 05/05/2007
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Yelp.com Review - by victoria v.

1.0 of 5 stars. Fresh Direct, I would love love love to sing your praises - but, alas, you don't recognize S.I.Boo on you.
yelp.com - user review - 04/18/2007
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Yelp.com Review - by Kristen S.

1.0 of 5 stars. deliver to my neighborhood fresh direct! you suck! Once they add 11220 to their elite list of zip codes they service, I'll reconsider.
yelp.com - user review - 04/14/2007
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Great selection but unreliable

I have placed about 6 orders with Fresh Direct, and only one or two went off without a hitch. Either they were late, items were broken or dented, and/or items were missing or incorrect. My last order was...
citysearch.com - user review - 04/06/2007
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Yelp.com Review - by Maria M.

2.0 of 5 stars. Two stars for the great idea. Three stars off because they STILL won't deliver to my particular corner of my neighborhood.
yelp.com - user review - 04/05/2007
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Yelp.com Review - by justin v.

5.0 of 5 stars. I LOVE FRESH DIRECT!!I am a Cali boy who is used to having a car and a huge super market where you can stock up on $200 worth of groceries.When I first moved to NY in July I did a lot of take out and...
yelp.com - user review - 03/07/2007
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Yelp.com Review - by Chris F.

4.0 of 5 stars. I heart FreshDirect.Great for: - high-quality meat - raw chorizo - freshly ground honey roasted peanut butterGood for: - making someone else carry cases of vitamin water up your stairs - stocking up...
yelp.com - user review - 03/05/2007
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Yelp.com Review - by Sarah H.

4.0 of 5 stars. I've been a loyal Fresh Direct customer for about two years. I lived by myself for several years and having Fresh Direct come to me was a very affordable luxury when I didn't have anyone to go...
yelp.com - user review - 03/05/2007
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Yelp.com Review - by Lindsay K.

4.0 of 5 stars. When I first moved to the city, I went a few weeks before I caved and decided to stop eating take out. The prices at my nearby Gristedes made me tear up. I'm not paying $2.50 for a can of ravioli....
yelp.com - user review - 03/04/2007
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Yelp.com Review - by Isabel C.

5.0 of 5 stars. I am one of those people who'd rather spend a few hundred on video games than say, Manolo Something shoes. I'm also one of the people who'd rather continue working on my projects than say, go to the...
yelp.com - user review - 02/21/2007
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Unreliable Average Quality = Last Resort Only

Yesterday, my delivery was inexplicably over one hour late. On top of that, they had called in the afternoon to tell me to expect one box of items missing, which their driver had just noticed. I was so annoyed...
citysearch.com - user review - 02/14/2007
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Late, late, late - do not use FreshDirect if you want your deliveries to arrive on time!

While their selection is quite wide and their fresh foods are fantastic, their delivery service is horrible. Over the last 6 months all of my orders have arrived 30 minutes to 1.5 hours after the end of my...
citysearch.com - user review - 02/04/2007
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Yelp.com Review - by Kat B.

4.0 of 5 stars. I've gotten on the Fresh Direct bandwagon. And I must say, it's not bad. They package things oddly, but their system makes sense, to them. Most packaging is recyclable or reusable (boxes and bags)....
yelp.com - user review - 01/31/2007
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Yelp.com Review - by anni b.

4.0 of 5 stars. In my trendy Williamsburg neighborhood, there is a mysterious lack of grocery options...plenty of restaurants and bars, but no basic food stores. Thankfully, Fresh Direct exists, so I don't have to...
yelp.com - user review - 01/27/2007
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Yelp.com Review - by Kelly A.

4.0 of 5 stars. Fresh Direct is great if you are a really busy person or if you live on the 4th floor or higher of a walk-up building. I don't fit in either of those categories, and I prefer to do my grocery...
yelp.com - user review - 11/30/2006
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Yelp.com Review - by Shreya M.

4.0 of 5 stars. Fresh Direct saved my life. Lucky for me, I have a wiser older sister who turned me into a Fresh Direct convert. The meat and produce is so fresh, and now I have a new hankering for dried fruits-...
yelp.com - user review - 09/26/2006
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Yelp.com Review - by Sam P.

4.0 of 5 stars. And the Lord said, "Let there be Fresh Direct" and the people of New York saw that it was good! And there was much rejoicing! I love Fresh Direct, I really do. They're good to me and my crazy "i...
yelp.com - user review - 09/25/2006
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Super convenient, good quality products and service

I've been ordering regularly from Fresh Direct for years now and have had few mishaps. The deliverymen have never once arrived late (I live on the Upper West Side), and more often than not they've been...
citysearch.com - user review - 08/27/2006
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Thugs Direct

I like the Web site and the food, but I don't like the thugs who make the deliveries. I'd rather go to the store than have a thug come to my door. My last delivery was 30 minutes late. When I called, the...
citysearch.com - user review - 07/30/2006
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Once Great, Now Disappointing

We loved the service when it first came out, or at least when we started using it last year, but it has gone down the tubes in the past few months. We have experienced months of late and/or incorrect...
citysearch.com - user review - 05/31/2006
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Late, didn't call to notify

They waived the delivery fee after I called, but still, life's too short. Oh, and blackberries apparently out of stock, so don't rely on them too much for any one thing.
citysearch.com - user review - 05/31/2006
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Yelp.com Review - by Whitney R.

5.0 of 5 stars. FreshDirect.com is like the second coming of Christ for people who are lazy. For years and years I lugged my groceries blocks and blocks, in backpacks and in little old-lady rolly cart thingies. Now...
yelp.com - user review - 04/10/2006
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Yelp.com Review - by Srini V.

4.0 of 5 stars. I have been a customer for a while. These guys have straightened out their teething problems around delivery times, quality and assortment. Here are things I wouldn't bother buying elsewhere--water,...
yelp.com - user review - 03/29/2006
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Yelp.com Review - by Jason Y.

4.0 of 5 stars. Secret shame for foodies? Naw - why hunt miles away from where you live for the finest meats and cheeses when a dapper gentleman will deliver them to your door with a smile (or at least without all...
yelp.com - user review - 03/27/2006
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Yelp.com Review - by Diana B.

3.0 of 5 stars. Same prices as Fairway.
yelp.com - user review - 02/27/2006
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Yelp.com Review - by Karen H.

4.0 of 5 stars. My New Year's Resolution for 2006 was to give up cooking and cleaning. Given the crazy pace that life in New York takes, I was wasting food -- I'd buy groceries on the weekend with the best of...
yelp.com - user review - 02/26/2006
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Yelp.com Review - by Emily I.

5.0 of 5 stars. It really is cheaper. It saves money and for those who have a walk up...it saves your legs. The meat is fantastic! I had a heart attack when I moved here because the "cheapest meat" I could find...
yelp.com - user review - 01/20/2006
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Yelp.com Review - by Arlyne B.

5.0 of 5 stars. I get almost EVERYTHING @ Fresh Direct. It's so easy and fast to use their Quickshop from which I can just click on items from previous orders. I've used them for 2 years, am rarely disappointed,...
yelp.com - user review - 01/08/2006
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Yelp.com Review - by - -.

5.0 of 5 stars. seems expensive? not really...its actually less expensive than shopping at whole foods and then lugging all your heavy bags back to brooklyn on the train (ugh!)...not worth it sometimes!you get to...
yelp.com - user review - 01/03/2006
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Yelp.com Review - by Susan S.

4.0 of 5 stars. Fresh Direct saves me time, money and backaches. It is especially useful when shopping for the holidays, an in-house party or stocking up on staples.The only item that hasn't been great from FD has...
yelp.com - user review - 11/03/2005
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Yelp.com Review - by Meryl C.

4.0 of 5 stars. This is truly a saving grace for time-challenged New Yorkers. Order online and receive fresh groceries, sundries and even pre-made meals the next evening. The only problems we've ever had were...
yelp.com - user review - 10/31/2005
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First and Last Time Customer

I encountered the following problems upon ordering from FD on a Wednesday, for a dinner party I was hosting on a Friday: 1) Had to make a separate trip to the grocery store to supplement items that were "out...
citysearch.com - user review - 10/28/2005
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Yelp.com Review - by Christy V.

5.0 of 5 stars. If you've ever hauled four heavy bags of groceries up five flights of stairs, cursing your blisters every step of the way, then FreshDirect is certainly for you. Click on to freshdirect.com to shop a...
yelp.com - user review - 09/13/2005
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Not so fresh

FreshDirect was great when it started, but the quality of meats and vegetables seem to have deteriorated recently. We only use it for heavy stuff (water, tinned goods) now. Have also had problems with...
citysearch.com - user review - 10/16/2004
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Used Fresh Direct for the first time

We used Fresh Direct for the first time and I have to say that I'm impressed with this operation. Our food came fresh and during the delivery window. In general the prices are in line or cheaper than the...
citysearch.com - user review - 04/24/2004
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Was good...now I'm going back to Dag's

I've been using Fresh Direct for several months now. It's a great service, but lately they have been seriously lacking in inventory. It's not uncommon anymore to log on and see that several common items are...
citysearch.com - user review - 11/08/2003
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Cheaper & Better Food - You Have to Try

I have been shopping on Fresh Direct for several weeks now and have become a great fan. Upon comparison, the prices are far cheaper than the average Manhattan grocer. The quality is surprisingly good and the...
citysearch.com - user review - 03/05/2003
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Fresh Direct Rocks

Wow, this is the best. Great quality, prices, variety. NO LINES or crowded supermarkets. What more do you want? Convenient home meals. What an improvemet over te old on line grocers. Keep it up guys and...
citysearch.com - user review - 02/27/2003
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Worth it

I first tried them because of the offer of free food and will continue to order from them. They have a nice variety of fresh food but the packaged (brand) food selection was skimpy (makes sense- their name is...
citysearch.com - user review - 02/27/2003
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FreshDirect Customer

I was initially skeptical about buying fresh food online but I gave it a try because they give you $50 free food on your first order. I've found the quality of the food to be outstanding, especially the meats,...
citysearch.com - user review - 02/25/2003
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I changed my mind

The first 3-4 orders were great but services is going WAAAAY fown hill. They are no longer as timely, and last time they delviered fruit that was not fresh. I am STILL trying to get thru on the phone - but am...
citysearch.com - user review - 02/21/2003
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FRESH DIRECT IS THE BEST!

Everyone must try it! I am their number 1 fan. The food is delicious and much cheaper than D'agastinos & Gristedes. The parbaked breads are to die for. Veggies & fruits are FRESH FRESH FRESH. I buy my...
citysearch.com - user review - 02/21/2003
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Similar bad experience as reviewer below

They don't deliver within the designated time frame, so frozen foods, meats and dairy go bad. We've also had missing items and when we call to report it, rude customer service who will not deliver on promised...
citysearch.com - user review - 02/14/2003
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Buyers beware!

I just placed my fifth and final order with these folks. While the first three orders were fine, the last two deliveries contained over-ripe and bruised produce. This last time, they even delivered OUTSIDE the...
citysearch.com - user review - 01/08/2003
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top quality groceries- delivered

Just got my 3rd order from FreshDirect and it's the best! The food has consistently been great quality, at cheap prices, and they deliver it to my door! Definitely check it out!!
citysearch.com - user review - 12/14/2002
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Nobody beats FreshDirect!

I order from FreshDirect every week. They are EXCELLENT!!! Fresh food is extremely fresh and pre-made food is top quality. You can't get a better deal than this anywhere else.
citysearch.com - user review - 11/22/2002
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Love it

They're new, but they're well managed, and the food is wonderful (better than I could pick out myself). I don't have one negative thing to say about them.
citysearch.com - user review - 11/21/2002
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Fresh in a Hurry

They were 15 minutes late but were in and out like a hurricane...so far so good. Everything looks great and tastes like I just picked it. Plus $50 free on your first order and $25 off $40 on your next...
citysearch.com - user review - 11/20/2002
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Great T-Day Offer

Just ordered my T-Day dinner and the process was much easier than expected. Good prices and I had Freshdirect's food before and it's great. I'll have more to say after Thanksgiving.
citysearch.com - user review - 11/05/2002
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