Open List Home >> Lithonia, GA >> Home & Garden >> Carpets & Rugs >> Carpet & Upholstery Cleaning & Repair >> Platinum Carpet Systems
3.0 of 5 stars.
Based on all the wonderful reviews, I expected more. The cleaning we got was average and overpriced.
yelp.com - user review - 07/30/2009
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Bad experience from the beginning. The tech was almost 4 hours late. They when he finally did arrive he was very rude and not concerned about answering the questions and concerns I had. The quality of work was...
kudzu.com - user review - 05/25/2009
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I was completely satisfied with my experience with Ramona and her team. They were friendly, thorough, punctual, and professional. My carpets look great. I comparison shopped between three different companies,...
kudzu.com - user review - 05/22/2009
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I have tried several carpet cleaners in Atlanta and by far Platinum has been the best. They were on-time, very professional, and courtesy. The carpet looked brand new when they finished. It has been 4 days and...
kudzu.com - user review - 05/10/2009
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I always find a direct correlation to how much pride a company takes in their work and the result. Platinum is a first class company that delivers what they promise... clean carpets at a fair price. I'll use...
kudzu.com - user review - 05/06/2009
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When you hire Platinum Carpet Systems to clean your carpets or furniture, you are getting the best! Willie is the owner and technician. He is honest and professional and cares about his customers and his final...
kudzu.com - user review - 05/05/2009
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I have no way of knowing whether or not Platinum is as good as they say since Platinum was unable to figure out a way to accomodate me in my condo apartment. Although I explained to the manager/ owner [Ramona]...
kudzu.com - user review - 04/27/2009
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We initially found Platinum based on the positive reviews in Kudzu, and have not regretted it. Since then we've been repeat customers (thanks to an off-white carpet and a cat with a sensitive stomach), and...
kudzu.com - user review - 04/21/2009
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Platinum was referred to us by our air duct cleaning company. Will came out to our house did a great job on cleaning our carpets. We had just moved into our home and the carpets needed a deep cleaning. Will...
kudzu.com - user review - 04/16/2009
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I used Platinum a couple of times when I lived in Decatur and was very satisfied. I married and moved to Locust Grove and was happy to learn they would come this far. Today, Will cleaned 5 or 6 areas in our...
kudzu.com - user review - 03/27/2009
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This was our first time having carpet cleaned, and they were very professional. Thank you for the great job. One thing to be careful for: Ramona quoted us for 5 rooms, but actually the carpeted area in the...
kudzu.com - user review - 03/22/2009
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They are the best ever. I have used them 5-6 times and won't ever use anyone else. We have dogs and need to clean frequently. They get all the hair and dirt up.
kudzu.com - user review - 03/11/2009
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Dealing with Platinum has been a dream. Ramona was helpful on the phone, and the guys who came out to clean the carpets did an excellent job. Even better, we got seven rooms cleaned, deodorized, and scotch...
kudzu.com - user review - 03/02/2009
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Will and Robert arrived on time and were very professional. They immediately started work and finished within an hour. The quality of their work was excellent.
kudzu.com - user review - 02/06/2009
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I was impressed with the fact that not only did they send me a reminder by email as requested but they called prior to arriving and were very profesional. The work performed was exceptional and will call them...
kudzu.com - user review - 02/01/2009
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I have used several carpet cleaning services over the years and would rate Platinum my favorite!!! Besides the fact that they did a great job on the carpet (which gets pretty dirty from 2 dogs, a cat, and lots...
kudzu.com - user review - 01/13/2009
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I just wanted to tell you what a great job Willie and Robert did. They worked so hard and were so polite and professional. You should be very proud of those guys. I told them they didn't have to move the sofas...
kudzu.com - user review - 01/02/2009
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After reading the reviews for Platinum I had high expectations. I will say that the service part of the company was very good. The woman that took my call was very nice, informative and accomodating. The crew...
kudzu.com - user review - 12/27/2008
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I found Platinium Capet Cleaning on Kudzu. I read all the reviews and booked and appointment for a rental property. The master bedroom had horrible stains and Platinium was there the next day and they did an...
kudzu.com - user review - 11/29/2008
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I knew they were good because I had seen their work from someone who has two big dogs in the house. What I didn't know was how quickly they worked. I was amazed at how fast they were in and out in no time. I...
kudzu.com - user review - 11/29/2008
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I have had Platinum Carpet Systems clean my carpets 3 times. They are the best we have ever hired. Very professional, and they get stains out that no one else can! There is nothing they can't do! They are the...
kudzu.com - user review - 11/25/2008
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On time - very professional and courteous worked quickly - great job! Will definitely use them again!
kudzu.com - user review - 11/24/2008
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Very friendly, professional and good price. Arrived ontime and worked very fast. Carpets look new. To sum it up -Trustworthy, Dependable, prompt service.
kudzu.com - user review - 11/24/2008
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My tenant left the rental unit with stains on the carpet thruout. Platinum came and got all of the stains out. They did a very good job!
kudzu.com - user review - 11/10/2008
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I called Platinum to clean our carpet and get rid of the lines around the edges of the walls in our home. I got their card from my air duct cleaner who did a good job and highly reccommeded them. Platinum...
kudzu.com - user review - 11/07/2008
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This was my first time using a vendor from Kudzu, but was pleasantly surprised with their timeliness, quality of service and how great my carpets looked. I was quite worried about some stubborn stains that...
kudzu.com - user review - 10/22/2008
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I called hoping to get the carpet cleaned before my wife returned from a trip (major brownie points), and was able to get a same day appointment. What's more, the work was done in about half the time as the...
kudzu.com - user review - 10/20/2008
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Used Platinum based on referral from my house cleaner. Two folks (one the owner) and worked efficiently and cleaned carpet with hot water system. I was concerned about spots "reappearing" but after a week they...
kudzu.com - user review - 10/17/2008
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Platinum Carpet Systems cleaned our carpets a couple of weeks ago and the results are fantastic. All stains are gone and we couldn't be happier. We highly recommend them and we will certainly use them again in...
kudzu.com - user review - 10/14/2008
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I spoke with Ramona and explained that I recently purchased a foreclosure home and the carpets were soiled with dirt/grime, stains, and anything else you can think of. I was convinced I needed new carpet in my...
kudzu.com - user review - 10/08/2008
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Platinum Carpet Systems came two months ago to clean our carpets. Throughout the entire process they were incredibly easy to deal with and their prices can't be beat. After they left our carpets looked better...
kudzu.com - user review - 10/05/2008
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Will and Chris showed up at 7:55 during my 8-10am window unlike the cable company and all of the electricians I have tried that show up well outside their window. They were professional as always, cleaned up...
kudzu.com - user review - 10/03/2008
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Ramona was extremely professional and provided great customer service! They came out to clean an oriental area rug that our dog had branded several times. When they cleaned it the first time, the pet odor was...
kudzu.com - user review - 10/03/2008
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I relied on the reviews and they didn't let me down. Platinum Carpet Systems showed up early and ready to work. They were courteous, professional and worth every penny they charged. Thank you!
kudzu.com - user review - 09/25/2008
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I just loved this company!! The personable attention you get from everyone made me feel like I was a valued customer. The job they did made my carpets look like new and givem that I have 3 dogs & 3 cats...that...
kudzu.com - user review - 09/25/2008
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I decided at the last moment to get my carpets cleaned for my daughter's 2nd birthday party. The party was on a Saturday, I called on the Wednesday before. They fit me in on Friday. Even though they fit me in,...
kudzu.com - user review - 09/18/2008
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Found Platinum on Kudzu and was impressed by the ratings/comments. Wasn't disappointed. From scheduling and price through service staff and quality of the service itself, everything was great. Would highly...
kudzu.com - user review - 09/07/2008
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We needed our carpets to be "rent ready" on Saturday so we called Platinum Carpet Systems. They were done in less than 45 mins and the carpets were dry in less than 2 hrs. The carpets looked brand new when...
kudzu.com - user review - 09/03/2008
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Scheduled our appointment for a convenient time for us and they showed up right on target. Price was as quoted on the phone without surprises. Carpets look excellent. Highly recommnded!
kudzu.com - user review - 08/29/2008
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Platinum Carpet Systems cleaned my carpets last week. They scheduled my appointment when it was convient to my schedule, showed up when they said they would, cleaned all the carpets quickly and were very...
kudzu.com - user review - 08/27/2008
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Willie stuck to his price and it was actually cheaper than what I thought it would be. He cleaned my whole house that was being prepared for rental. I would not hesitate to use his company again. If you want...
kudzu.com - user review - 08/26/2008
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I came home from work with a sick child only to see that our dog had gotten very sick all over the house, including the nursery. I called and Ramona was amazing. Very compassionate and caring. Willie came...
kudzu.com - user review - 08/25/2008
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I called in the morning and they were able to fit me in the same day. They arrived later in the morning and did a great job. My carpet looks so much better. Prompt and professional. Would consider using again.
kudzu.com - user review - 08/21/2008
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They came out just a couple days after I called. They came out on time which is very important to me! They were very friendly and were in and out very quickly. Good job!!
kudzu.com - user review - 08/15/2008
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Thanks to Platinum. Their pricing was unambiguous; they arrived right in the middle of the given time slot and they did a great job
kudzu.com - user review - 08/08/2008
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they were an hour late from their 2-4 hour window, and I had to follow up with what was reason, they were having van problems, BUT when they got there, Will anf Robert did great job. All stains were removed,...
kudzu.com - user review - 08/06/2008
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They were at my home within the time window. They did a great job my carpets look like new. I had a pet stain and that was removed. They also called the night before to confirm. Robert and Will were great and...
kudzu.com - user review - 08/06/2008
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We had our carpets cleaned by Will and Robert last Friday and we are very pleased with how they look. All of the stains and spots are gone. Even the areas that looked clean before are softer and look better....
kudzu.com - user review - 08/01/2008
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They cleaned two of my homes carpets. Good customer service. I was very pleased. I would recommend to a friend.
kudzu.com - user review - 07/31/2008
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I've used Platinum before and been pleased. I recently made an appointment for Friday morning. Unfortunately, Platinum was experiencing computer problems, including their scheduling software. When they were...
kudzu.com - user review - 07/27/2008
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I called late on a Friday afternoon and they were able to work me in on the next day! They arrived early and were done in a very short time. My carpet was in pretty bad shape - two labs in the house all the...
kudzu.com - user review - 07/26/2008
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We were happy with the service we received. My phone message was returned promptly and she set up our appointment for cleaning as I requested. She called back later to reconfirm the date and time to expect...
kudzu.com - user review - 07/25/2008
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Wow, they were really really amazing! I hardly ever get a chance to review companies or businesses but they were so good I wanted to take the time to share that. They were very polite, called when they were on...
kudzu.com - user review - 07/16/2008
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I choose Platinum b/c of their high reviews on Kudzu, I payed attention to the fact that they warned against the 9.99 scams,I was always aware of what prices, no unexpected surprises, they did a great job...
kudzu.com - user review - 07/13/2008
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My husband and I are having a baby and thought we would have our carpets cleaned before our baby arrived. After reading many reviews on Kudzu and seeing the amount of 5 star reviews they received, I decided to...
kudzu.com - user review - 07/12/2008
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We have a big house and most of it is carpeting. In the past, we had tried several carpet cleaners and were never satisfied, either from the price or from the poor service. A month ago we had some remodeling...
kudzu.com - user review - 07/07/2008
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These guys worked hard on my carpet and furniture. I was not impressed by the carpet cleaning. The carpet is low grade apartment carpet so I can?t really say that the guys did not do a good job. The furniture...
kudzu.com - user review - 06/26/2008
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I recently used platinum to clean two rooms of carpet and two white loveseats. I have two dogs - one is old and has "accidents" and the other likes to rub on my white loveseats. I have used a national...
kudzu.com - user review - 06/20/2008
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Believe all the positives you read about this company. They call back when they say they are going to. They arrive on time. They do a FANTASTIC job. They performed the best job possible at the price quoted....
kudzu.com - user review - 06/19/2008
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They did a great job with my carpets. I recommend them. Very professional and courteous. The best in Atlanta.
kudzu.com - user review - 06/15/2008
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WOW!!! What a difference a carpet cleaning can make. We called Platinum after reading all of the reviews. Their prices were good, they promised an honest job and a deep clean. WOW!!! Did they deliver! We have...
kudzu.com - user review - 06/14/2008
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I've hired several carpet cleaning services over the years and Platinum is the BEST! They just cleaned my house and I was AMAZED. Don't hire anyone else, but these guys! TRUST ME. I've learned from experience....
kudzu.com - user review - 05/27/2008
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Platinum Carpet Cleaners did an excellent job cleaning my carpets. Not only are they clean, they eliminated all the pet odors - still no odors after several weeks. Great Job. I highly recommend this company
kudzu.com - user review - 05/21/2008
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I am thrilled with the servcie that the team from Platinum Carpet Systems provided. They arrived right on time, and my carpets have not looked this good in years. I am very impressed that Platinum lists their...
kudzu.com - user review - 05/14/2008
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I talked to them over the phone and they were very professional and very sweet. I wasn't able to get cleaning done from them because of my timings, but they were kind enough to fit me in with someone else who...
kudzu.com - user review - 05/10/2008
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These guys lived up to their reputation. A week after having my carpets cleaned and they still look great. Spots that I thought would never come out are gone. And to top it off I have never seen two people...
kudzu.com - user review - 05/07/2008
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Everyone was extremely professional to work with. The 2 guys who came out to clean our carpets were on time and fast. I could not believe how good our carpets looked when they were done. I felt it was a very...
kudzu.com - user review - 05/05/2008
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With a very busy lifestyle, husband, two young children, and dog, my carpet taks a beating. The team at Platinum Carpet Systems are always on time,professional, and do a thorough job. My carpets always look...
kudzu.com - user review - 04/18/2008
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Used this company to spruce up my empty property in preparation for putting it on the market. Everyone was friendly, polite, professional and prompt. Will definitely use this company again!
kudzu.com - user review - 04/18/2008
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I cant thank them enough for coming out and doing such a wonderful job!!!!!! were Being such animal lovers, our muts keep the carpets kinda dirty. We called them and they were very nice and helpful. I would...
kudzu.com - user review - 04/17/2008
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The representatives were on time, were total pros, and got my dingy carpets which hadn't been cleaned in four years looking new again. What more can I say? I will be calling them again for maintenance.
kudzu.com - user review - 04/02/2008
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I can't recommend this company enough. Super professional, attentive and really genuinely nice. The service was fast and they did a great job. Our carpet needed cleaning due to our very senior dog having...
kudzu.com - user review - 02/13/2008
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I called on Monday, and was able to get an 8 am appointment for Tuesday! The guys were right on time, very professional, and did a great job! The charge was what they outlined over the phone, with no...
kudzu.com - user review - 02/08/2008
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Have had my carpets cleaned for over 30 years and Platinum by far was the best. Husband and wife team (wife does the books and the phone work and husband cleans the carpets) Professional, quality work. Bravo!
kudzu.com - user review - 01/25/2008
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they did a wonderful job cleaning our carpet and were able to get some tough stains out!! I will definitely use them again!
kudzu.com - user review - 01/12/2008
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Maybe if I start writing things down now, I can come up with enough good things to say about this company in a week! Very prompt response. Very professional. Came on time and did a phenominal job. First rate...
kudzu.com - user review - 01/10/2008
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This is the best carpet cleaning outfit ever. They were on time, professional, thorough and even passed my Mom's test, which is beyond belief. My carpet, dog and entire family are extremely pleased with the...
kudzu.com - user review - 12/31/2007
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I have had Platinum Carpet clean my entire home several times this year, They always do an excellent job and are very easy to work with. Thank you
kudzu.com - user review - 12/21/2007
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You gotta love this company, they came in and did an excellent job. I will use them for all my homes. Really a great company.
kudzu.com - user review - 12/19/2007
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As a new mom things are a bit hectic and out of the norm around my house and I actually planned on having my carpets cleaned before the little guy got here because of our dogs. Well...he came early and I just...
kudzu.com - user review - 12/17/2007
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I was a bit suspicious of some of the carpet companies on here because they had all these great reviews with no negative reviews. I had never used Platinum Carpet Systems before, but decided to give them a try...
kudzu.com - user review - 12/10/2007
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I highly recommend this company. They were right on time, did an excellent job and did it quick! Carpets look brand new! Will definitely use them again!
kudzu.com - user review - 12/10/2007
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5.0 of 5 stars.
Outstanding job done, especially on my high traffic areas. Not trying to nickel and dime you. Very impressed with them and will use again.
yelp.com - user review - 12/08/2007
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Very satisfied! The best! When they cleaned my carpet and they are very thorough and they moved way more than I expect. I truly felt like I got my moneys worth. My carpets were not soaking wet. Willie did a...
kudzu.com - user review - 11/28/2007
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Arrived on time, did the work in a professional manner. Did break a lamp and have agreed to pay for it without hesitation. Will recommend to my neighbors&friends..
kudzu.com - user review - 11/21/2007
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We had our entire house cleaned and what a great job. the service was fast and excellent. The price as compared to other cleaning companies was lower and they did a wonderful job. We even got a think you note...
kudzu.com - user review - 11/20/2007
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If you are looking for a super carpet cleaning job, call Platinum Carpet Systems! I would recommend them to everyone. I have a baby, a toddler and two cats? Believe me? I had alot of stains on my carpets....
kudzu.com - user review - 11/14/2007
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They do a good jobI liked the place, the food was really good. They served the food really well. There were very good options to pick. Good menu for the kids too.
kudzu.com - user review - 11/09/2007
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I used Platinum Carpet Systems to clean the carpet in my rental home. They came on time, worked quickly, and got out stains that I thought would not come out. I will definitely use them again!
kudzu.com - user review - 11/04/2007
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I had my carpets cleaned by Platinum yesterday morning and was just floored! When I called I received a free estimate of the cleaning over the phone which actually ended up being EXACTLY what I paid once the...
kudzu.com - user review - 10/26/2007
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Very friendly, professional and trustworthy. We like the fact that your company is family-owned and operated, compared to other companies where a random technician is sent out each time. Willie worked up a...
kudzu.com - user review - 10/26/2007
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It appears from the reviews that Platinum really excels at carpet cleaning, however, my experience with their pet odor removal service wasn't so great. They applied an odor neutralizer to my sofa (my cat had,...
kudzu.com - user review - 10/25/2007
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not the greatest i would say just good
kudzu.com - user review - 10/25/2007
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I highly recommend using this company. I needed my carpets cleaned quickly before moving into my new house. Ramona scheduled me in without hesitation. The crew,including Will, showed up on time and did a great...
kudzu.com - user review - 10/25/2007
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I have had many experiences with carpet cleaning and I have found that somehow the dirt seems to magically appear a day or two after the company cleans the carpet. It is as if the dirt rises again to the top....
kudzu.com - user review - 10/23/2007
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If you are looking for a reliable, friendly and overall excellent carpet cleaning this is the business for you. I've used many services in the past and have always ended disappointed. Not anymore. From the...
kudzu.com - user review - 10/15/2007
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Your company is top-notch! Ramona was very honest and friendly unlike the "machines" that answer the phones at the larger companies. Carpets were cleaned for the entire upper floor - four bedrooms, gallery and...
kudzu.com - user review - 10/10/2007
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They did a great job cleaning all my carpets in my home. I would recommend them to anyone looking for a good company to clean their carpets.
kudzu.com - user review - 10/03/2007
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I am so very pleased with the carpet cleaning you performed on 9/20. I had numerous pet stains on my carpet and had used everything possible to try to clean them. They would always come back. After you cleaned...
kudzu.com - user review - 09/28/2007
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I must say the results far exceeded my expectations! Will and Robert came out and did an EXCELLENT job. I had 6 large oriental rugs done as well as all the carpet upstair and in the basement. The price was...
kudzu.com - user review - 09/19/2007
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I came home Thursday evening to a horrible mess. My labradoodle was sick all over my house and my husband tried to "clean" it only to leave huge brown spots all over the steps and in 5 rooms downstairs. Our...
kudzu.com - user review - 09/10/2007
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I called for three days and could not get ahold of anyone nor could I get anyone to return my call. Finally on the 4th time I got someone, it was a Friday afternoon and that night they came out and cleaned my...
kudzu.com - user review - 09/05/2007
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We had our living and dining rooms, stairs, and sofa cleaned several weeks ago. Will and his partner arrived on time, were very professional, and efficient. The price quoted was the price paid. We received...
kudzu.com - user review - 08/28/2007
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Although my appointment got messed up, they were helpful at rescheduling my appointment. Did a nice job of cleaning, were quick and efficient, very professional. Would use again.
kudzu.com - user review - 08/23/2007
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A very professional service team cleaned my carpet and upholstery. They were very thorough and I highly recommend Platinum Carpet Systems for your cleaning needs.
kudzu.com - user review - 08/13/2007
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On Monday July 30th, I was in a bind and called Ramona to cancel my appt. I also had an appt. the same day with a company that specializes in ?move out? cleanings. The cleaners showed up to my house late, was...
kudzu.com - user review - 08/03/2007
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Will & Robert came out and did a fabulous job cleaning my carpets and furniture! With 4 kids at home all Summer as well as a new puppy our home looked horrible no matter how much cleaning I did...spots...
kudzu.com - user review - 07/30/2007
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I am house training a new puppy that seems to not like the cold grass on his bum vs the soft carpet, and no matter how many times I take him out a day, he still goes inside. These people did such a great job...
kudzu.com - user review - 07/13/2007
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Another positive review. They did a really good job! On time & professional.
kudzu.com - user review - 07/11/2007
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Prompt, professional and courteous. Highly recommend. Very knowledgeable, will call every year.
kudzu.com - user review - 07/06/2007
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I had 3 rooms cleaned last week. It has been a year since I had my carpet cleaned. I was embarrassed at how badly they looked and wasnt expecting every stain to come out -- that's how bad it was. I just wanted...
kudzu.com - user review - 07/03/2007
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My mother used Platinum and couldn't stop talking about them so we decided to give them a try on our furniture...what a pleasant surprise..all of the pet accidents are gone! There is no yucky odor. I am still...
kudzu.com - user review - 06/29/2007
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Great experience ? Very professional and thorough? ?I was so relieved to have the smell of cat urine gone from my home. Platinum was the only company that corrected the problem. My beautiful Turkish rug was...
kudzu.com - user review - 06/26/2007
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Great service from the time of the initial call,where she asked questions and provided information about the cleaning service. Arrived within time frame given. Very careful with furniture. Gave advice that was...
kudzu.com - user review - 06/26/2007
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I went into labor 3 weeks early and had to call to reschedule my carpet cleaning appt. Ramona was a true professional. She squeezed me in for the next day so that our carpets and furniture would be cleaned and...
kudzu.com - user review - 06/26/2007
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Platinum Carpet Systems was extremely professional, on time; courteous, very effective in removing all stains, and making the carpets look brand new. Your technician(Willie)even helped me unload my groceries...
kudzu.com - user review - 06/21/2007
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I was extremely pleased with the work you did at my home on yesterday. We had let our carpet go for far too long and it came out looking like new!! Will moved pieces I didn't even think he should move. Very...
kudzu.com - user review - 06/21/2007
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Can't say enough good about Platinum Carpet Systems. Our home is pretty large and we usually use SS but found Platinum while browsing on kudzu.com. My husband works in the entertainment business and our...
kudzu.com - user review - 06/10/2007
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I really appreciate Ramona's call about the review and my experience. It was difficult for me to give a bad review. The dogs were not let in onto still damp carpet and got it dirty again nor were the streaks...
kudzu.com - user review - 06/06/2007
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Professional, polite, appointment verified day before, called when on way and showed up on time. Light furniture moved, tabs placed under legs. No bait and switch thus no surprises on price. Best carpet...
kudzu.com - user review - 05/26/2007
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We had Willie over at Platinum Carpet Systems clean the carpets & Oriental rugs at our home about a week ago. In addition to deep cleaning our carpets, he also treated our carpets with the Scotchgard...
kudzu.com - user review - 05/23/2007
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This is my second time using Platinum Carpet Systems this year. I forgot to give a review after my last cleaning but I just had to do it this time. In my opinion, they are the best carpet cleaner in Atlanta....
kudzu.com - user review - 05/23/2007
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When I went to look for a carpet cleaner I used Kuzu and thought that all the positive ratings for this company meant good service. Apparently they're not consistent. When they left, carpets were not cleaner -...
kudzu.com - user review - 05/11/2007
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I too was referred by another provider that didn't service my area and I am very happy with the results. I called on Wednesday, had an appointment on Friday and after calling to let me know they were ahead of...
kudzu.com - user review - 05/09/2007
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This company did more than meet my standards, and I've recommended you to several people in my office. Willie was totally efficient, and such a hard worker. The last person who cleaned my home was in and out...
kudzu.com - user review - 05/04/2007
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I?m new to ATL, so hired this company based on Kudzu reviews. I needed help with some move in cleaning. The service was on time, friendly and fast. They did a great job steaming carpets in my new home. We?ll...
kudzu.com - user review - 04/27/2007
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Customer service is fantastic and so personable. Platinum saved me a lot of money, since I thought that I would have to replace the carpet in my rental property. I was surprised and amazed that they removed...
kudzu.com - user review - 04/27/2007
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These guys are EXCELLENT!. This is my second time using Platinum Carpet Systems. I wouldn't use anyone else, great job, courteous, always available, helpful advice, always nice to see consistent, familiar...
kudzu.com - user review - 04/24/2007
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I have 3 children and light beige carpet. Needless to say, we have many food and drink spills that occur. Oh, and lets not forget that we have a Golden Retriever puppy who likes to come into the house with red...
kudzu.com - user review - 04/24/2007
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After reading reviews on Kudzu I contacted another company with high reviews, but they did not service my area. They recommended Platinum Carpet Systems. They did not have any reviews on line, however, because...
kudzu.com - user review - 04/23/2007
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Hats off to Platinum Carpet Systems. I could not believe my eyes when I saw the carpet at my rental unit...it was the worse that I had ever seen. Previous experience with Platinum said if any one could get it...
kudzu.com - user review - 04/16/2007
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Platinum Carpet is the best. After just purchasing our home, the carpets were awful. We thought we would have to replace every piece of carpet in our home. But Platinum got our carpets looking like brand new....
kudzu.com - user review - 04/06/2007
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Very efficient! Will and Robert were very professional from the time they arrived until the job was complete. I was really concerned about the pet stains and odor because we were listing our home. Carpets look...
kudzu.com - user review - 04/03/2007
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I have a really busy schedule and needed to have the carpets and upholstery cleaned due to my childrens allergies. I called Platinum Carpet Systems and explained my situation, Ramona is very sweet and helpful...
kudzu.com - user review - 03/29/2007
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Platinum did an excellent job cleaning the carpets in our new home. The carpets were very soiled and even had some stubborn stains. Platinum got everything cleaned like new and removed all stains. I had no...
kudzu.com - user review - 03/23/2007
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The carpet in the back room of the house we just bought was so filthy we thought we'd just pull it up & get rid of it, but decided to try to have it cleaned. Will did such a great job, it looks new! Amazing......
kudzu.com - user review - 03/16/2007
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Excellent service, very professional, very informative. Took his time cleaning 12 rooms in my home..did not rush through like the other company I used. My biggest concern was the heavily stained basement...
kudzu.com - user review - 03/09/2007
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They came out the next day. Price was very reasonable, and the quality of the cleaning was unbelievable! I had pet stains I thought would never come out, but somehow they managed to make my carpets look brand...
kudzu.com - user review - 03/02/2007
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The service was incredible! They very easy to work with. Platinum Carpet Systems saved us from having to replace our carpets completely. Will was very knowledgeable & personable. They were very sensitive to my...
kudzu.com - user review - 03/02/2007
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We had originally written a poor review of Platinum based on an appointment mix-up that caused us to cancel our service. We were very upset with Platinum and wrote a 1-star review on Kudzu.com reflecting our...
kudzu.com - user review - 02/24/2007
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Platinum carpet provide excellent service. The carpet in my home just looks like new now.
kudzu.com - user review - 02/19/2007
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After reading the reviews here on kudzu I was confident that Platinum Carpet Systems would do a good job. Will arrived on time, very professional & detailed. He didn't mind my 4 year old son asking him a...
kudzu.com - user review - 02/12/2007
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I highly recommend Platinum Carpet. They are cordial and do a great job.
kudzu.com - user review - 01/28/2007
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Platinum Carpet Cleaning did a thorough cleaning of our carpets. The owner completed the job himself and has a very professional demeanor. However, I'd advise skipping the "Scotchgarding Treatment" for...
kudzu.com - user review - 01/23/2007
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The carpet looked horrible now they look like new! It's really fluffy too. We had to raise the pile height on the vacuum just to get it to go over the carpet. Will was very thorough. Now we need to get our...
kudzu.com - user review - 01/18/2007
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The price I was charge was way high! I call two other carpet cleaners and they both told me that I was ripped off! And to make matters worse, they left my door open without telling me and SNoopy (our cat) ran...
kudzu.com - user review - 01/09/2007
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We selected this cleaning service based on the reviews found here. We were extremely pleased with the whole experience. Will arrived right on time & did a walk through. We knew exactly what the fee was going...
kudzu.com - user review - 11/30/2006
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We were highly impressed with Platinum. Owner/operator, Willie does all the work himself and is extremely professional and detail oriented. We've had a couple of REALLY bad experiences with companies in this...
kudzu.com - user review - 11/28/2006
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Ramona and Will are awesome. Ramona helped set up a time very close to the day I called and when Will came over I told him he had a challenge: 18 months of toddler stains (cups spilled, etc.) on our family...
kudzu.com - user review - 11/08/2006
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I contacted Platinum Carpet Systems based on the reviews I read on Kudzu. I found the reviews to be 100% correct - they were able to come to my home quickly, clean the carpets thoroughly, and not leave any...
kudzu.com - user review - 11/07/2006
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They did an amazing job on our pet stained carpets. Couldn't have been a more plesant experience. Great prices!
kudzu.com - user review - 11/06/2006
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On time. Did a super great job. There is no one around that is better. Second time I have used them and will only use them!!
kudzu.com - user review - 10/20/2006
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Platinum Carpet Systems come out to clean the carpets after my son's birthday party last weekend. We had over 30 kids and their parents at are house...red clay all over the place! The nice gentleman took a...
kudzu.com - user review - 09/29/2006
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I had a previous bad experience with a different carpet cleaner and had since been doing the cleaning myself. Never again! Will was very professional and did a great job, better than I expected. We'll...
kudzu.com - user review - 09/21/2006
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We were extremely impressed by Platinum's service. The professionalism, attention to detail, and promptness were excellent. I highly recommend this business. Our rugs look great.
kudzu.com - user review - 09/11/2006
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After reading all the reviews, I had a certain expectation from them. They exceeded that !! Hopefully, I wont have to search for another carpet cleaning service ever again.
kudzu.com - user review - 08/24/2006
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I couldn't be happier with the service we received. I will be using them again and again.
kudzu.com - user review - 07/25/2006
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My wife and I have lived in Alpharetta for 5 plus years and used many carpet cleaners as we have two boys (plus all their many many friends)that are rough on the carpet. With out a doubt Platinum could not...
kudzu.com - user review - 07/11/2006
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If you want professional, timely, out of this world service definitely give Platinum Carpet Cleaners a try. Ramona was so helpful and kind when I had to alter my schedule a couple of times and Will not only...
kudzu.com - user review - 06/26/2006
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I live in the Country Club of the South community here in Alpharetta. I saw the Platinum Carpet cleaning truck at my neighbors home and decided to call her to see how they were..she said she had found them on...
kudzu.com - user review - 06/13/2006
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I decided to call Platinum Carpet Systems after reading all of the wonderful reviews posted on Kudzu.com. Our carpets were so stained with pet oils that I was not holding out much hope of ever getting them...
kudzu.com - user review - 06/08/2006
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Read the reviews for this company and decided to give them a shot. They were friendly, on time, and did an excellent job. I had my whole house cleaned, 3 rooms of carpet, 2 area rugs, and a very large...
kudzu.com - user review - 06/06/2006
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My carpet was cleaned to perfection. I appreciated the service and highly recommend this company for carpet cleaning!!
kudzu.com - user review - 05/30/2006
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I read every single review given to Platinum Carpet Systems and thought is this too good to be true? Went ahead and gave them a call. I wish I could upload pics of my carpet and furniture cleaned by Will. They...
kudzu.com - user review - 05/24/2006
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We had Platinum Carpet Systems to come out and clean our home yesterday...we have a pretty large home and had lots of rooms to be cleaned (12 to be exact) as well as 6 area rugs..Will came out, walked through...
kudzu.com - user review - 05/10/2006
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Will did a great job on our carpets - they were pretty bad after having a sick elderly dog and housebreaking a puppy within a few months of each other. By the time he was through, they looked and smelled...
kudzu.com - user review - 03/31/2006
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Super fast service and excellent value!! Thank you so much!!
kudzu.com - user review - 03/30/2006
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I have hardwood throughout my entire main level and wanted to have my oriental rugs cleaned but wanted it done in my home. I was so happy when I called Platinum and they said they could do it for me. Will did...
kudzu.com - user review - 03/28/2006
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I found Platinum here on kudzu.com and i must admit I was a bit nervous about hiring a company I had never heard of..well what a surprise! When I called I spoke to Ramona (the owner's wife) and she was soooo...
kudzu.com - user review - 03/25/2006
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Great customer service, friendly, on time, and did great work. Will schedule on Friday evenings and Saturdays also, so don't have to take off work to get the carpets cleaned!
kudzu.com - user review - 03/21/2006
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Did I get the right company? It was just average. Several areas were still wet 24 hrs. later. I was told I would get a 2 or 3 room free coupon that I didn't recieve, and it was expensive. It cost $200 and he...
kudzu.com - user review - 03/14/2006
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Extremely professional and knowledgeable. I would highly recommend Platinum Carpet Systems to anyone who needs their carpets cleaned. Will was upfront and honest about what he could do, what he couldn't do and...
kudzu.com - user review - 02/26/2006
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Outstanding - the young man was a true gentleman and the cleaning job was more than I expected! My rug was full of pet stains - in fact I was thinking of replacing it but decided to give Platinum Carpet...
kudzu.com - user review - 02/26/2006
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I really liked that Will took his job very seriously and was well-educated in his trade; he took the time to explain exactly what he would do in each room; how the process worked and what the result would be....
kudzu.com - user review - 02/02/2006
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What a great cleaning job! Finally a cleaning that lasts the test of time - a week after I had my whole house cleaned, my 2 year old spilled her grape juice on it. It beaded right up from the carpet guard Will...
kudzu.com - user review - 02/02/2006
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Extremely professional and knowledgeable. I would highly recommend Platinum Carpet Systems to anyone who needs their carpets cleaned. Will was upfront and honest about what he could do, what he couldn't do and...
kudzu.com - user review - 02/02/2006
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Excellent service. Will was Prompt, very friendly and professional. Problem areas cleaned up great! Our dog had left black marks on furniture and areas on the rugs where she slept. I was thrilled to see those...
kudzu.com - user review - 02/02/2006
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Platinum Carpet Systems more than met my standards, and I already have recommended them to several people. Will was totally efficient, and such a hard worker. The last person who cleaned my carpeting was in...
kudzu.com - user review - 01/19/2006
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Platinum Carpet Systems did and excellent job cleaning my oriental rugs. They were cleaned in my home and I just loved not having the empty spots and waiting for days for them to be returned when I used the...
kudzu.com - user review - 01/19/2006
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I had Platinum Carpet Systems come out yestrday morning to clean my home.. My husband was not at home and I am sometimes nervous about letting service people in the home when I'm alone, but Will was neatly...
kudzu.com - user review - 01/19/2006
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No Call and No Show for an appointment. Not happy. Was having a bridal shower for a friend and had no notice to get another company here in time. Wanted them here the day before the shower. We have 3 children...
kudzu.com - user review - 01/18/2006
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I am writing to tell all of the prompt and efficient service I received from Platinum Carpet Systems when I had my carpet and area rugs cleaned last week. Will did an excellent job removing some of the...
kudzu.com - user review - 01/18/2006
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Platinum Carpet Systems just came out and cleaned our entire house. My wife and I are expecting our first child so we decided to get the carpets cleaned. Reading some of the other reviews it you can never tell...
kudzu.com - user review - 01/05/2006
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I have company coming for xmas and I have 3 dogs that trample through my house with red clay and think they own my furniture. I called Platinum Carpet Systems and told them my problem...they were very nice on...
kudzu.com - user review - 12/09/2005
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This was the best carpet cleaning I've ever had! The gentleman that did it, Will, did such a great job I had to call my neighbors over to see. All 3 of them wanted their carpets cleaned too. I will use...
kudzu.com - user review - 12/08/2005
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I had my carpets cleaned by Will over at Platinum Carpet Systems...he did a GREAT job, even my filthy basement carpets cleaned up! He gave me a free turkey for using their company..I will be cooking it for...
kudzu.com - user review - 11/15/2005
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i was given a window of 10 am- 12 noon for my appointment on 10/29/05. Will pulled up at 10:05 am! I hated looking at my carpet, food, drink, dirt - you name it, my carpet was filthy! Not any more! The carpet...
kudzu.com - user review - 10/31/2005
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This guy is the best! He was on time. Very professional and knowledgeable. The berber carpet cleaned up great! He didn't try to charge me extra...he just did a fantastic job! He'll be back for Xmas cleaning!
kudzu.com - user review - 10/24/2005
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I was very pleased with the service I received from Platinum Carpet Systems. Ramona was very professional, and nice in setting up the appointment, and Will did a great job!!! With soooo many companies to...
kudzu.com - user review - 10/20/2005
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I was really nervous about picking a "small" company to clean my home...thanks to Kudzu I was able to find Platinum Carpet Systems and will be using them to clean my carpets and furniture from now on. My...
kudzu.com - user review - 10/16/2005
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Our home is pretty large and the last cleaner was in and out within the hour! They didn't even move furniture. Needless to say, I was very unhappy. I found Will and Platinum Carpet Systems on Kudzu and thank...
kudzu.com - user review - 10/12/2005
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I have 4 kids and a big dog..my carpets were horrible! I tried cleaning it myself but after one room of cleaning I was worn out and the carpet still looked dingy. I called Platinum Carpet Systems and was able...
kudzu.com - user review - 10/12/2005
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I think Will is the best carpet cleaner in Atlanta! He did such a great job cleaning up my home, especially the basement! The kids destroyed the carpet this summer and now it looks great!
kudzu.com - user review - 10/08/2005
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I was very impressed with the service I received from Platinum Carpet Systems. They did a great job! The price was fair. The carpets cleaned up like new. I will use them again.
kudzu.com - user review - 10/08/2005
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After reading the great reviews I decided to give this company a try. I have 3 kids and 2 dogs and my carpets were horrible! Will came to my home and performed magic! He is such a professional. He cleaned 7...
kudzu.com - user review - 10/03/2005
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I had company coming and needed a cleaner at the last minute, Platinum Carpet Systems scheduled me for the very next morning. He cleaned the berber carpet in my basement at no extra charge unlike the other...
kudzu.com - user review - 10/03/2005
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After wasting my money on "dry" cleaning my carpets I decided to try kudzu.com for a steam cleaner. Wow! They did an awesome job! Our home is huge but that didn't intimidate Will, he was so professional! After...
kudzu.com - user review - 10/03/2005
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I would use them for carpet cleaning - but I would clean your area rugs through a specialty company. Their website says they have a state of the art facility for oriental rugs - but if that was the case in the...
kudzu.com - user review - 10/01/2005
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I am so glad I found Platinum Carpet Systems! I had an emergency, water all over my first floor. Will answered my call and said he would be there within an hour..he arrived quickly and began looking over my...
kudzu.com - user review - 09/29/2005
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Will came out to clean my carpets and some area rugs...amazing job! I wasn't sure how the carpet would clean up because it was fithy, he took his time and when I returned to lock up I was just shocked! It...
kudzu.com - user review - 09/28/2005
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I wanted to have my carpets cleaned but not break the bank to do it...I looked on their website which listed 3 different price packages, I called them up and told them the rooms I had and that I also wanted...
kudzu.com - user review - 09/28/2005
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I decided to give kudzu.com a try and found Platinum Carpet Systems. They gave me an immediate appointment and showed up on time. Will was dressed in a nice clean, neat uniform and his truck was also lettered...
kudzu.com - user review - 09/28/2005
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After trying the "whole house special" from another company I was referred to Platinum Carpet Systems. They couldn't do my entire home for $69.99 but like they say "you get what you pay for". Will came out and...
kudzu.com - user review - 09/09/2005
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Will is a great cleaner! He cleaned my furniture and my carpets and I was very happy. He even moved the furniture and put little tabs underneath. I will always use Platinum.. Great service.
kudzu.com - user review - 09/07/2005
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Will has been our carpet cleaner for 3 years now..he is very professional, honest and I know I can leave him in my home alone and not worry. We leave a key for him under the mat..he's that good! Lisa M....
kudzu.com - user review - 09/07/2005
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Will cleaned my carpets recently and did an awesome job. He took his time and did not rush through my home. He even took me to every room to make sure I was satisfied before he left. The stains came out...I...
kudzu.com - user review - 09/07/2005
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