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4.0 of 5 stars.
Normally, I would never go to a dealership for anything, but I needed a duplicate key for my Honda as it has a chip in it and required special programming. While there, I noticed that they do auto...
yelp.com - user review - 05/20/2009
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1.0 of 5 stars.
You would think that this dealership would be aware that there is something called a recession going on. I was trying to hunt down a used Ridgeline at the Acura delaership but alas was too late. So I...
yelp.com - user review - 04/12/2009
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Poor Customer Service from the Honda West Service Department: I've been going to Honda West for over 11 years and I purchased a 2004 Honda there. I telephoned the service department and made an appointment 2...
citysearch.com - user review - 02/16/2009
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5.0 of 5 stars.
When I got something on my windshield, I went down to this dealership and asked them if they could help get it off. I tried to get it off myself to no avail. Special note: I do not own a Honda but...
yelp.com - user review - 07/13/2008
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On a purchase of a new Honda, during the payment process (for which they kept us waiting for more than an hour!), they added on a $611 "documentation" fee (which was not disclosed ahead of time!) part of which...
kudzu.com - user review - 06/14/2008
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Originally took my car in 5 mo ago and had to have cylinder replaced. When I got my car back, my car started overheating. I had to return it again for this problem they caused. Then they returned it to me...
citysearch.com - user review - 11/17/2007
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go to Honda West for a great deal on a Honda!
kudzu.com - user review - 10/30/2007
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The service department has always been very attentive to what needed to be done to my Honda. From fixing a recall issue to the replacement of my starter. Its nice when the service department takes time to...
kudzu.com - user review - 09/12/2007
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My deal went ok until I reached the finance department. Other people I know have had the same bad experience. Honda cars are great, but when I was ready to buy another car, you could not get me back to this...
kudzu.com - user review - 06/18/2007
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I made the mistake of buying a 2007 Ridgeline from Honda West. First I bought options then they wouldn't install them after I purchased them. Then they said that one option that I bought wouldn't work on the...
kudzu.com - user review - 05/26/2007
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I just went in to Honda West to see what kind of deal I could get on a new civic. They refused several times to tell me what the sale price of the car was since I would not sign and commit to buy the vehicle....
kudzu.com - user review - 05/23/2007
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They treat everyone the same. Great customer service
kudzu.com - user review - 03/09/2007
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Good Service is what you expect from honda but this dealership fails miserably. Terrible communications. They will say they will call you to let you know when your parts arrive to fix your car. They don't...
kudzu.com - user review - 02/07/2007
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My salesman was Ammar and he was the best. I felt comfortable and confident in the deal I made.
kudzu.com - user review - 12/13/2006
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They fixed a problem that two other mechanics were not able to diagnose, and charged a lot less than expected. I've been back twice.To have my other cars fixed also.
kudzu.com - user review - 11/11/2006
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Fraudulent Financing Practices. Original contract7.9% @72 month had spelling error on return to sign corrected contract terms were revised to 8.2% @ 75 months per finance person Honda West had this right by...
citysearch.com - user review - 11/09/2006
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My husband & I went to Honda West to buy a Honda Civic back in August. We didn't buy becuase they were going to charge us a $2,000 finacial fee( I cant remember exactly what its called) When I questioned what...
kudzu.com - user review - 10/13/2006
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As my graduation present, I recently purchased a brand new 2006 Honda Pilot form Honda West. They have the best sales people who go out of their way to provide quality service
kudzu.com - user review - 10/12/2006
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I recently bought a car from Honda West and found them friendly efficient and professional.
kudzu.com - user review - 10/07/2006
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Had a great experience with the sales person. Just FYI, Honda has Internet/Fleet sales person..no haggling..got a great deal. Their service department is horrible. My wife and I have had horrible experiences...
kudzu.com - user review - 10/06/2006
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Was lied to on the deal we were given and about a 100.00 check my mother-in-law was supposed to recieve for recommending them. The sales manager who helped us is no longer working there, so maybe it has...
kudzu.com - user review - 10/05/2006
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My 2005 Pilot required LOF and a gasket replacement, which had come loose, on the rear reflector lip of the windshield. A Thursday 9:00 am call to their local number for a scheduled service appointment ruined...
citysearch.com - user review - 09/07/2006
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I always thought dealership service was too expensive until I visited Honda West. They fixed a problem that two other mechanics were not able to diagnose, and charged a lot less than expected. I've been back...
kudzu.com - user review - 09/01/2006
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Shortly after moving to Las Vegas our air conditioning system completely went out in a three year old Honda CRV. Our car was towed to Honda West and they said it was a $2800 fix. Since we have bumper to bumper...
citysearch.com - user review - 09/11/2005
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We bought our Honda Odyssey from this dealer. They are a little pushy with the money down. What sucked is that our salesperson quite two days after we bought the car so a lot of paperwork was handled by...
citysearch.com - user review - 08/01/2005
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Wanted a Honda Van. Knew the one we wanted and the color. All they had to do was be polite, reasonabe and work out a deal for us. Our saleman was fine but he was not allowed to quote prices or make any deals....
citysearch.com - user review - 07/27/2005
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I shopped for 4 cars in the last 6 years, and this is what I would call a typical dealership. The salesman was pushy, the sales manager was eager to sell me something I don't want, and they were willing to...
citysearch.com - user review - 11/07/2003
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