Paradise Flower Farms Inc

User Reviews of Paradise Flower Farms Inc

won't do business with again

I ordered a bouquet for my grandmother for Mother's Day from their online site. They called Friday afternoon before Mother's Day and told me it had failed to pass agricultural inspection so wouldn't be delivered. At this late date there is no way I can get flowers to my grandmother by Mother's Day, through them or anybody else. This is completely their responsibility. No offer from them to even *try to remedy the situation. Not so much as an apology and a free ribbon around the vase. They did offer to send the flowers the next week... for the same price I was paying to have them there by Mother's Day. I get the distinct impression that they are simply taking advantage of non Hawaiians who want to buy Hawaiian flowers. I'm not a local patron so they figure "so what". Maybe when everything goes right they're a decent company to work with, but my feeling is that the quality of a business is really determined by how they handle relations when things *don't go right. They didn't handle this well at all. They've said they would refund the money, but I have yet to see the refund on my card.
openlist - user review - 05/09/2008