Bowen Body Shop

User Reviews of Bowen Body Shop

Done right the first time

I've had this company fix both of my Ford vehicles that were involved in accidents. The estimators are straight-forward and do not assume that a woman knows nothing about automobiles. Both vehicles we...
judysbook.com - user review - 01/19/2009
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Done right the first time

I've had this company fix both of my Ford vehicles that were involved in accidents. The estimators a...
judysbook.com - user review - 01/19/2009
Full Review »

scam artists

I took my mustang to the "body shop" on Washington Avenue in Kent. I was skeptical about the work being done on my new mustang but, I took it there anyways since the insurance reccomended them. The repairs took 8 days longer than originally quoted the repairs cost almost twice what I was quoted. The vehicle sat in the back lot for almost a week before it was even brought into the shop. When I finally got my car back the fender didnt line up with the hood the paint didn't match and there were dirt specs all over in the paint. i took the car back the manager, Lavant assured me they would fix it and wanted it back for a day. I wasn't sure if they were going to fix something in a day that it took them two weeks to partially fix in the first place. I was right. the fender was not even touched and the paint was still off. They did polish the hood (not sure why. ) after I took the car there multiple times to no avail I had to take it to another shop (luckily right up the street) to have it fixed right. The receptionist was rude and on the phone arguing with apparently her husband the entire time I waited for the rental to pick me up for the initial repair. The shop personel kept saying they were "FORD CERTIFIED" HOWEVER WHEN I CALLED fORD THEY EXPLAINED THE SHOP WAS A FRANCHISEE AND NOT "CERTIFIED IN ANY WAY. BEWARE THEY ARE SCAM ARTISTS...
openlist - user review - 08/15/2008