Open List Home >> Harrisburg, PA >> Health & Medicine >> Physicians >> McCall Banogon Hawn and Assoc PC
Board-certified Vein Specialist Endovenous Laser & Other Treatments


I went in for a blood test on a Tuesday. On Wednesday they assured me "everything was ok" but it was IMPERATIVE that I return on Thursday (Thanksgiving) for a new blood test. Not Wednesday or Friday, THURSDAY. Since their office was closed, they sent a referral to the Harrisburg Hospital. The referral was missing the word 'stat' and since they weren't my PCP, I couldn't get the test. I called the on-call doctor, Dr. Seagraves, and he said "I can't fax anything, I'm at home with my family. It's Thanksgiving." No kidding? I'm not home with my family because you sent me here. So they sent the result to the doctor within 2 hours on Thursday, but I let it go since the rude doctor wouldn't be h elpful today, anyway. I called Friday and left a message with the answering service, no response. Four days later, I call the office, press the # SPECIFICALLY for test results, the woman places me on hold for 25 minutes, and then comes back and laughs that I thought I could get my test results now, said it would take time for a dr to review. I explained my panic, esp. since the test was taken four days ago (if results were so fast and they weren't going to call me, why couldn't I have gone this morning instead of on a holiday?), and I was notified Dr. Seagraves had the results when I called the hospital at 4pm. The woman on the phone was no help, only laughed, said would call me later.
openlist - user review - 11/26/2007

