Jones Auto and Tire Services

User Reviews of Jones Auto and Tire Services

Poor service

I was once a faithful customer of JA&T until several instances of bad service sent me elsewhere. During my loyalty phase I saw numerous dissatisfied customers hash it out with Bob. I witnessed a complete meltdown of Bob when he couldn't locate a set of keys because the office was a pig sty - he was shouting at the top of his lungs how he hated the place. The shop was always a mess. I religiously took my cars into JA&T for routine maintenance, but they couldn't diagnose the tricky stuff. My Cougar had 65K miles on it when the engine blew because Duane's fix for my coolant leak was just to keep adding coolant everytime I was there for an oil change. Never failed that a week or so later the coolant light would come on - and they could never figure out why. I paid a hefty price for their incompetence. The weekend before Labor Day '04 I took my car in for a routine check and specifically asked Duane to go over everything completely - especially my tires - because I was driving to Vegas for the holiday and travelling with a car full of dogs. Duane & Bob gave me the big thumbs up and sent me on my way. The following weekend I was in the middle of practically nowhere when the tread on my right rear tire seperated and I was stranded in 100 plus heat with four dogs at 5pm on a Friday. Luckily I had AAA and a cell phone. Another instance, Duane & Bob couldn't diagnose a faulty alternator over the course of 2-3 months of problems. All in all JA&T cost me a bundle!
openlist - user review - 06/03/2009

BEST AUTO SHOP EVER!!

I am a young woman and I can't tell you how many times I have been taken advantage of by auto repair shops.....they see me coming from a mile away. I was referred to Jones Auto and Tire by a friend who has...
citysearch.com - user review - 01/29/2009
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Honest Service

We have used Jones Tire and Auto for over 30 years. Service is honest, reasonably priced, and excellent.
kudzu.com - user review - 10/31/2008
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3 GENERATIONS OF MY FAMILY USE THIS SHOP. IN BUSINESS OVER 40 YEARS IN GLENDALE ARIZONA

My family has used this shop for many years. They do great work and at reasonable prices. Bob the owner is a wonderful person and an honest man. Dwayne his mechanic is the best on the planet. Bob has told me...
citysearch.com - user review - 09/30/2008
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Jones Auto - Where You Can Still Find Honest, Good Quality Service by Dick C. at InsiderPages

We have used Jones Auto and Tire Service for our automobile repair work for many years...probably over 20 years. We have always found Bob, the owner, to be courteous and accommodating, and real customer...
citysearch.com - user review - 09/30/2008
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3 GENERATIONS OF MY FAMILY USE THIS SHOP! by Norma G. at InsiderPages

We have always had the very best service and reasonable prices over many years. Bob is the best. He has told me many times, I just want you to be safe. This is not just a saying to anyone who knows Bob. He...
citysearch.com - user review - 09/29/2008
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Good Honest Shop

I have been a customer of Jones Auto and Tire for the past 17 years. They do the work on both of our cars. They have kept my 1992 Volvo running like it was new. I have found Bob, the owner, to be a wonderful, honest, and friendly person. Duane, his lead mechanic really knows his stuff. The rest of the staff both mechanics and tire guys are always helpful and friendly. My wife does not mind taking her car in when she has a question. I have recommended Jones Auto and Tire to many of the young ladies I teach with and they rave about how comfortable they feel in this shop. You can not go wrong by bringing your car to Jones Auto and Tire.
openlist - user review - 09/28/2008

Good Honest Shop

I have been a customer of Jones Auto and Tire for the past 17 years. They do the work on both of our cars. They have kept my 1992 Volvo running like it was new. I have found Bob, the owner, to be a wonderful,...
citysearch.com - user review - 09/27/2008
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Nice Guys and Gal - Good Honest Shop by David L. at InsiderPages

I have been a customer of Jones Auto and Tire for the past 17 years. They do the work on both of our cars. They have kept my 1992 Volvo running like it was new. I have found Bob, the owner, to be a wonderful,...
citysearch.com - user review - 09/27/2008
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Good Honest Shop

I have been a customer of Jones Auto and Tire for the past 17 years. They do the work on both of our cars. They have kept my 1992 Volvo running like it was new. I have found Bob, the owner, to be a wonderful,...
citysearch.com - user review - 09/27/2008
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Do NOT use this shop!

Poor quality work. Unqualified mechanics. If you need someone that can diagnose and solve problems, find someone else. They recommend work that isn't necessary and they guess at solutions, all under the guise...
citysearch.com - user review - 04/19/2008
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