Sacks Dept Store

User Reviews of Sacks Dept Store

Dude! Where's My Sweatshirt!!??

I am so sorry I did not come across this website before I made my purchase with Sacks Department Store!! I should have done my research first. It has been over a month since I placed my order with Sacks. A...
citysearch.com - user review - 03/04/2009
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best shopping experience instore by amber K. at InsiderPages

The customer service in store is the best I have experienced in a long time. The young lady was very helpful and knows the business. She answered all of my questions and honestly. I appreciate that the most....
citysearch.com - user review - 02/13/2009
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Bummed in Carolina by Bill E. at InsiderPages

This store should be out of business! They don't answer their business phone, voice mail messages, or emails after they take your money. I've contacted the Chamber of Commerce for East Syracuse and the BBB for...
citysearch.com - user review - 01/12/2009
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Worst/NO Customer Service by T A. at InsiderPages

They may be good for cash and carry, but I got no email confirmation for the Sorel's that I ordered online, the phone would not take messages until just recently. I notified my card carrier not to accept the...
citysearch.com - user review - 01/07/2009
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Take Heed! by Donna B. at InsiderPages

I wish I had read these reviews before I ordered! I placed an order for Sorel boots on Dec. 19th. They do NOT provide any order status information (I have no idea if the product is in-stock or when they intend...
citysearch.com - user review - 12/29/2008
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DO NOT BUY FROM SACKS by Frank B. at InsiderPages

I was searching for Carhartt products.I found Sacks after doing an internet search,I placed my order on Dec.8,2008.After waiting 2 weeks no shipping confirmation,no e mail,no returned phone calls,in fact the...
citysearch.com - user review - 12/25/2008
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BEWARE!! SACKS DOESN'T DELIVER

Ordered a fairly expensive coat (Carhartt) from Sacks online on Dec. 11th for a Christmas present. Sacks is in Syracuse; the ship to address for the coat is in Rochester (maybe 70 miles total distance). It is...
citysearch.com - user review - 12/23/2008
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cutest lil store by nikki k. at InsiderPages

I have had the pleasure of shipping here perosnally as well as buying over the internet. I have to say the customer service that I have received has been wonderful over the phone and in person. The young lady...
citysearch.com - user review - 12/19/2008
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Do NOT! order from this store unless you like wasting time. by Marc P. at InsiderPages

Placed an order three weeks ago. nothing shipped, credit card not charged, no one EVER answered the phone. AND, they do NOT call back if you leave a message. Site should be taken down. WASTE of time.
citysearch.com - user review - 10/17/2008
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The worst Internet buying experience I've ever had

It's not the fact that they shipped me the wrong item back in December 2007, but their failure to make things right two months later that really ticks me off. They rarely pick up the phone, if it rings at all....
citysearch.com - user review - 01/30/2008
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Don't Even Think about Ordering From Sacks by Rob L. at InsiderPages

These are the kind of people who make you wonder if online shopping really has a future. No confirmation email after the order. Promised shipping on the Monday Dec 24th and tracking information. As of Dec 31st...
citysearch.com - user review - 12/31/2007
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