Open List Home >> Dublin, CA >> Home & Garden >> Miscellaneous Home & Garden >> Electronics - Sales Service & Repair >> Best Buy
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1.0 of 5 stars.
The store manager, "J-o-s-e", is a complete asshole. He refused to talk to me on the phone and the store is an even bigger mess. Employees who know nothing of the products or their uses. It's sad to...
yelp.com - user review - 10/15/2009
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2.0 of 5 stars.
These people here are sooo clueless..I always think best buy is a place for dumb white people go (smart white people go else where)
yelp.com - user review - 10/13/2009
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1.0 of 5 stars.
Very disappointed with the customer service at this location. We recently purchased a fairly decent TV that cost $2500 from Best Buy. On the day we made the purchase we had to wait for more than 20...
yelp.com - user review - 10/06/2009
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1.0 of 5 stars.
I bought my tv from there all happy and dandy till 15 days later Fry's has a better deal and I tried to get the store to do a price match and they won't. They kindly agreed to have my tv picked up for...
yelp.com - user review - 10/02/2009
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3.0 of 5 stars.
I've had mixed experiences here. Their CD selection sucks, but that was like 10 years ago and I cant remember the last time I bought a CD in public. Also to get someone to help you in the music dept....
yelp.com - user review - 08/08/2009
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1.0 of 5 stars.
I dropped off my camera at the Dublin, CA store within the first few days of July. Was told it would be repaired and shipped back by July 17. I called on 3 occasions in the last 2 weeks and was told...
yelp.com - user review - 08/06/2009
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1.0 of 5 stars.
I gave back the General Manager my RewardZone card as a gift on the spot and I closed my 2 best buy credit cards after finding out that these people cannot run business. They don't have respect for...
yelp.com - user review - 08/04/2009
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4.0 of 5 stars.
Adam is a 16yrs old sales person in the computer department. This is his 1st job & he was such a help this morning. So patient with my questions & dealing with laptop issues. I don't know much, or...
yelp.com - user review - 07/24/2009
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4.0 of 5 stars.
I have not heard good things about Geek Squad so was very concerned about HP telling me to bring in the laptop to have my hard drive backed up to an external hard drive. I had originally lost power on...
yelp.com - user review - 07/24/2009
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1.0 of 5 stars.
So the battery in my laptop died and knowing that Best Buy sells HP laptops, I decided to venture in and see if they could order the battery for me...knowing that they never keep laptop batteries in...
yelp.com - user review - 07/23/2009
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1.0 of 5 stars.
With Circuit City and Good Guys gone where else are you going to purchase your electronics? I've resorted to Best Buy and I am not happy. Most of the employees are not helpful and really lack the...
yelp.com - user review - 07/06/2009
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3.0 of 5 stars.
I like Fry's better but I really enjoy this location for the Musical Instrument section. The Music Center employees are friendly and knowledgeable and will let you play guitars or mess around with the...
yelp.com - user review - 06/28/2009
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1.0 of 5 stars.
this store just seems to get worse each time i step inside. i really don't want to go inside but this last time i didn't have much of a choice.my hard drive in my computer totally died on me so i made...
yelp.com - user review - 06/13/2009
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1.0 of 5 stars.
You know, when it is morning, and there are very few people in the store. Why did I have to have 4 different people "help" me? And in reality, only one of them spent time trying to help......
yelp.com - user review - 05/25/2009
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1.0 of 5 stars.
Kicking a star off due to a serious lack of common sense customer care.I will refrain from the details of our last visit here simply becausea young lady could lose her job if I were to elaborate on...
yelp.com - user review - 05/21/2009
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1.0 of 5 stars.
INCOMPETENT (Do not fix or repair without having to bring computer back at least an additional time or TWO; often your computer is returned to you with even MORE problems). UNPROFESSIONAL (Rude, a bit...
yelp.com - user review - 04/14/2009
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4.0 of 5 stars.
I've always had a negative opinion of Best Buy, and I'm not sure why. I went in yesterday to get a cord to hook up my PS3 to my tv (which doesn't have HDMI? What the heck!). It took two guys quite...
yelp.com - user review - 03/22/2009
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4.0 of 5 stars.
I've actually never shopped at this Best Buy location before (my usual store is in Concord), but I'm rating the Customer Service that I received while trying to return a defective laptop. I had been...
yelp.com - user review - 03/18/2009
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4.0 of 5 stars.
Ever see a kid in a candy store? That was me this last weekend... Best buy sells music equipment? I was in shock. They have decent electric guitars but what caught my eye was they had keyboards. I...
yelp.com - user review - 02/18/2009
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3.0 of 5 stars.
In all honesty, I'd rather go to Fry's for most of what Best Buy offers. I think Fry's has a better selection of stuff. However, just like at Fry's, you're kind of on your own for what you want....
yelp.com - user review - 01/29/2009
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3.0 of 5 stars.
Never had a problem with BB. People are always around and willing to help. I just found out that they charge different prices online. WTF? Any way they can earn some extra cash I guess but that...
yelp.com - user review - 01/12/2009
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1.0 of 5 stars.
Ok. Usually I give a place the benefit of the doubt. But after last nights horrible excuse of customer service. SCREW YOU BEST BUY! I have come here numerous times, bought many products, had some...
yelp.com - user review - 01/09/2009
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2.0 of 5 stars.
Best Buy Dublin sucks, but is the only game in town for some items. If you are in a hurry and know what you want, you can get it there, but you will pay more. Don't ask ANYONE who works there a...
yelp.com - user review - 12/28/2008
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1.0 of 5 stars.
I sit here rubbing my hands together ready to blast this location for stupidity. However.... looks like everyone already did. Long story short. Bought a garmin on sale. 2 mins Stood in line 2 mins...
yelp.com - user review - 11/17/2008
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1.0 of 5 stars.
so i bought a camera 3yrs back and the warranty, however the warranty i got was not the full coverage one. so when my camera broke from being in my purse to much; getting banged around, they would not...
yelp.com - user review - 11/05/2008
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1.0 of 5 stars.
i asked the person there about a wide lens for a Sony camcorder, and he starts to tell me that they don't carry it and that they only have them online, and starts making up a story how they get them...
yelp.com - user review - 08/26/2008
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3.0 of 5 stars.
I just read all the reviews ... eeek, didn't realize this store sucked so much.So what I did - I purchased a laptop from the online store - and picked up in Dublin - so basically I did my research...
yelp.com - user review - 08/08/2008
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1.0 of 5 stars.
Probably the worst customer service I have ever experienced.I've been in there three times to buy big ticket items (refrigerator, tv, and computer) and when I asked more than three questions the sales...
yelp.com - user review - 07/17/2008
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1.0 of 5 stars.
I bought a sony bravia with a 4 year warranty. It recently broke, the LCD screen does not have a picture. Anyhow, I called the 800 number, not once, but had 5 visits from the "repair guy". The repair...
yelp.com - user review - 07/08/2008
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2.0 of 5 stars.
"Best Buy, oh Best Buy, wherefore art thou savings for multi-media whores as I?"Yeah, it's a lot like that.This store is clean, but like every other national retailer, looks exactly the same as you...
yelp.com - user review - 07/07/2008
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1.0 of 5 stars.
ive been to best buy's all over the bay area and this store, the DUBLINlocation, HAS theeee WORST customer service. Usually they have peoplestanding by the door and greet people, i get a nod. Cool!...
yelp.com - user review - 04/17/2008
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1.0 of 5 stars.
I'll keep it simple:- This place is way overpriced. Why are USB memory sticks still $45 when you can get the same ones online or at Fry's for $15?- If you want to touch something before buying it, go...
yelp.com - user review - 02/29/2008
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2.0 of 5 stars.
Being a pretty much a broke student, I barely afforded this laptop I am using now. I decided to purchase from best buy because they seemed to have the most selection besides fry's, and I found the...
yelp.com - user review - 02/19/2008
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1.0 of 5 stars.
I ordered some software on line for in store pickup. I've done this at other stores and it's been a very satisfying experience. At this Best Buy the same people that handle the returns and exchanges...
yelp.com - user review - 02/05/2008
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1.0 of 5 stars.
Ok granted, I did like the fact that you can purchase your stuff online and then pick it up at the front of the store, HOWEVER, big HOWEVER. The customer service here sucks, bigtime. When I got...
yelp.com - user review - 12/19/2007
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4.0 of 5 stars.
average store.nothing special, cool. if you want something and you know what it is they ring you up really quickly...but ive never really been "helped".and...geek squad? haha...ill install your...
yelp.com - user review - 11/11/2007
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3.0 of 5 stars.
I'm gonna go middle-of-the-road and give big ol' BB three stars. I don't really like coming here (probably because my boyfriend likes spending TOO much time here), but it's really not that bad....
yelp.com - user review - 06/13/2007
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3.0 of 5 stars.
Best buy is on my "Meh" list for now. Nothing real special about it. This store in particular is pretty big, and they have the standard fare. Bring a sweater i guess because it can get a little chilly...
yelp.com - user review - 06/11/2007
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Dreadful customer service. They will tell you any old lie about the product to get you to buy it. The prices aren't even all that good. Legal considerations prevent me from expressing just how much I dislike...
citysearch.com - user review - 01/07/2007
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They are quickly becoming the Fry's Electronics of mainstream retail with the key difference being this: Fry's have rude inept staff but low prices and good selection. Best Buy have friendly inept staff, poor...
citysearch.com - user review - 01/05/2007
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3.0 of 5 stars.
This Mecca for guys is usually where I leave my husband to happily browse when I need to run some errands in this strip mall and he's not in the mood to tag along. They have loads of electronics,...
yelp.com - user review - 12/28/2006
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If the special people in your life are into all things audiovisual, you should check out Best Buy in Dublin on Black Friday. Each year, they offer an extensive list of specially bargain-priced items,...
judysbook.com - user review - 11/16/2006
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3.0 of 5 stars.
Sometimes it can take forever and a day to get service at this best buy other times its very fast! During the holidays it is the busiest time and I don't recommend going to this best buy at that...
yelp.com - user review - 11/03/2006
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2.0 of 5 stars.
Crap Buy or Con Artist Buy is more like it. This store is only good if you know EXACTLY what you want. The customer service reps will avoid you at all costs and know next to NOTHING about the...
yelp.com - user review - 09/14/2006
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2.0 of 5 stars.
I'm not sure about you, but the customer service at Best Buy has been awful. 9 times out of 10, the employees don't make eye contact. They seem confused if you ask them a question about something or...
yelp.com - user review - 08/27/2006
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2.0 of 5 stars.
Electronics are electronics. This a good place for browsing. For checking out the newest things that you can go and buy to make you feel like the big man on campus. But it turns out that you don't...
yelp.com - user review - 06/23/2006
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2.0 of 5 stars.
How long does it take for a crowd of Best Buy employees to notice that you need help?TOO long.We recently came here in hopes of purchasing a new digital camera. We wanted to play with a certain demo,...
yelp.com - user review - 05/09/2006
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I really do like Best Buy in general, I just don't like this store. I've never been treated well by the staff here which is a complete turn off for me. Usually I'm just in to look around and see what'...
judysbook.com - user review - 04/09/2006
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