Sheraton Chicago Hotel and Towers

Rates from $90

Open View™

Business Summary  what's this?

The Sheraton Chicago Hotel & Towers, in Chicago, is a 3-and-one-half star Sheraton. What travelers said they loved: "the service", "the location", "the area", and "the room". Sleep connoisseurs described the bed as "comfortable", "super", and "great". Guests found the service "friendly". The hotel is near award winning restaurants, including The Italian Village Restaurants , The Ritz-Carlton Chicago/A Four Seasons Hotel , and Trattoria No. 10 . Also nearby: Art Institute of Chicago , Chicago School Of Professional Psychology , and Mundelein College Loyola Univ . Other local places to consider are Sofitel Chicago Water Tower and Hotel Burnham.

Expert Reviews of Sheraton Chicago Hotel and Towers

Gayot

This 1,200 room hotel boasts a fine convention and business location. It offers terrific views, imposing public spaces and a grand promenade along the river. Among the conveniences offered to conventioneers...
gayot.com - expert review
Full Review »

User Reviews of Sheraton Chicago Hotel and Towers

Yelp.com Review - by liz j.

4.0 of 5 stars. Really had a nice stay here. Comfy digs. Location near the river was a plus. Clean all around. Friendly. The comforters were clumpy and old, so they replaced them quickly when we let them know....
yelp.com - user review - 10/13/2009
Full Review »

Yelp.com Review - by Sarah Z.

4.0 of 5 stars. We were pleasantly surprised by this hotel as the reviews are somewhat mixed. We thought the location was great, we walked everywhere besides Wrigley which is a short train or cab ride (walked to...
yelp.com - user review - 09/01/2009
Full Review »

Yelp.com Review - by Colin B.

3.0 of 5 stars. The Sheraton is a cool old, giant hotel right in the heart of downtown. It over looks the river, some rooms over look the lake, and it is a quick walk to everything: ~400 yards to the lake, 20 yards...
yelp.com - user review - 08/07/2009
Full Review »

Yelp.com Review - by Ivan M.

3.0 of 5 stars. A nicer Sheraton than most. A little out of the way for shopping, food, and work, but that's why it's a little bit less expensive.
yelp.com - user review - 07/21/2009
Full Review »

Yelp.com Review - by Enrique A.

4.0 of 5 stars. I had a nice stay here. They greet you with candy while you wait in line to register. Awesome. The room and bathroom are nice, and they gave me a nice view, can't complain about that. I ordered some...
yelp.com - user review - 07/09/2009
Full Review »

Yelp.com Review - by VI P.

4.0 of 5 stars. Had a nice stay at the Sheraton. We booked this hotel last minute on priceline on the way in to Chicago and ended up with a great room overlooking the river. Perfect location for walking to Navy...
yelp.com - user review - 07/09/2009
Full Review »

Yelp.com Review - by Nadia L.

3.0 of 5 stars. On a recent trip to Chicago, this was my home for 3 nights. I love the location of the hotel, it is in very close proximity to all the major attractions in Downtown Chicago such as Navy Pier,...
yelp.com - user review - 07/06/2009
Full Review »

Yelp.com Review - by tom k.

3.0 of 5 stars. sheraton chicago is a bit generic, but what can you expect from a hotel with 1000 rooms? staff seems very polished and its obvious this is one of sheraton's better properties. the lobby has a modern...
yelp.com - user review - 06/30/2009
Full Review »

Yelp.com Review - by Nam N.

4.0 of 5 stars. Solid hotel with extra points for consistency of service and quality. My check in was quick and I got some extra amenities for being a Starwood member. Rooms are fairly spacious, clean, and I enjoy...
yelp.com - user review - 06/25/2009
Full Review »

Yelp.com Review - by LXS S.

4.0 of 5 stars. The Good Stuff--Close to Navy Pier & Michigan Avenue.Friendly staff, great concierge services.Decent restaurants & good drinks (EXCEPT the pomegranate martini which tasted like cough syrup).The Not So...
yelp.com - user review - 06/21/2009
Full Review »

Yelp.com Review - by Mel K.

3.0 of 5 stars. If you enjoy and/or need a firm mattress, this hotel is NOT for you! The Sheraton has taken the "pillow-top mattress" concept to a whole new level, one which I (fortunately) had never experienced....
yelp.com - user review - 06/20/2009
Full Review »

Yelp.com Review - by Carol K.

5.0 of 5 stars. This hotel gets high marks from me for it's consistency over the years. I stay at the Sheraton Hotel and Towers at least once a year for a global conference and it never fails to come through on all...
yelp.com - user review - 05/09/2009
Full Review »

Yelp.com Review - by Rand M.

3.0 of 5 stars. Stayed here recently for a convention. Location great. Food on site is dismal, but there's lots nearby in the neighborhood, and a grocery down the block for in-room eating. The main thing is the...
yelp.com - user review - 05/01/2009
Full Review »

Yelp.com Review - by Kiah T.

4.0 of 5 stars. The lobby is next to Chicago River. Our room was faced to the east so we could see Navy Pier out of window... such a nice view. I did not go this time but there is a bar and a steakhouse (Shula's).I...
yelp.com - user review - 04/26/2009
Full Review »

Yelp.com Review - by Greg L.

5.0 of 5 stars. Just absolutely love this hotel, it's staff, and everything about it. Great location if you are visiting Chicago, want to be within walking distance of the great sites (i.e. Michigan avenue, Navy...
yelp.com - user review - 02/16/2009
Full Review »

Yelp.com Review - by Cynthia R.

3.0 of 5 stars. Going to have to give Sheraton Hotel & Towers three stars. I've spent the night at at hundreds of hotels in my 26 years, and the decent majority of them all keep up with the times.Completely...
yelp.com - user review - 01/26/2009
Full Review »

Yelp.com Review - by gfiddy f.

5.0 of 5 stars. I like this building because it reminds me of an updated Merchandise Mart.
yelp.com - user review - 01/14/2009
Full Review »

Yelp.com Review - by Ron Z.

4.0 of 5 stars. It's tough to distinguish between the many 3 1/2 - 4 star hotels in Chicago, but I really enjoyed the Sheraton and think it compares favorably with all the others in its class. The lobby and room...
yelp.com - user review - 12/29/2008
Full Review »

Yelp.com Review - by Sara E.

3.0 of 5 stars. They have the BEST beds. But they need to work on the cooling situation. The hotel was so hot when I was there and the air didn't work in any of the rooms. And what's a comfortable bed when you're...
yelp.com - user review - 12/28/2008
Full Review »

Yelp.com Review - by Brandon M.

5.0 of 5 stars. My mom stayed here when she was in town to visit. I have no idea whether she liked it or not, but when I met her there they had some delicious cookies in the lobby/lounge. I mean... good god, they...
yelp.com - user review - 12/21/2008
Full Review »

Yelp.com Review - by Gary B.

3.0 of 5 stars. I stayed here and thankfully I pricelined this place for a fraction of the price. This is a huge convention hotel and if you like crowds or thongs of families and kids, or teenagers attending an event...
yelp.com - user review - 12/17/2008
Full Review »

Yelp.com Review - by John C.

4.0 of 5 stars. Definitely one of my better hotel experiences in Chicago (relative to the W Lakeshore). Staff is friendly. And even though I was only at Gold SPG member at the time, they upgraded me to a junior...
yelp.com - user review - 11/21/2008
Full Review »

Yelp.com Review - by Ayelet B.

2.0 of 5 stars. We stayed here because the hotel was convenient but it's definitely not a Westin. We received an "upgrade" and had a great view. But the room was absolutely awful. Flushing the toilet was an...
yelp.com - user review - 10/15/2008
Full Review »

Yelp.com Review - by Mandy S.

3.0 of 5 stars. Great location - close to Navy Pier, Michigan Ave, downtown, and Grant Park.While location matters a lot to me, the hotel wasn't as great as I had hoped. The rooms were clean - but not sparkling -...
yelp.com - user review - 09/26/2008
Full Review »

Yelp.com Review - by Rachel H.

4.0 of 5 stars. It was quite some time ago that I stayed here, but for some reason I just thought of my need to review it....As a young suburban girl, with a Christmas Eve b-day, turning 21, there's not much you can...
yelp.com - user review - 09/05/2008
Full Review »

Yelp.com Review - by Patrick B.

4.0 of 5 stars. The Sheraton Chicago is a great hotel. It's in a great location on the Chicago River blocks away from Navy Pier, Michigan Ave, CTA stations, Grant Park, and much more. You walk in and are greeted to...
yelp.com - user review - 08/26/2008
Full Review »

Yelp.com Review - by Deann M.

3.0 of 5 stars. 3.5 stars to be exact.Want a place close to Michigan Ave, clean rooms and friendly staff? This is your place.This is not your place if you expect gym access to be included in your $200 room/night or...
yelp.com - user review - 08/06/2008
Full Review »

Yelp.com Review - by jason p.

3.0 of 5 stars. I was not impressed by this place. the location is decent, but that's about it. It is a hike to get to an el-stop, to transfer on busses would be easier said than done as well. The things that stood...
yelp.com - user review - 07/23/2008
Full Review »

Yelp.com Review - by Melinda K.

2.0 of 5 stars. In one word, underwhelming. The lobby looks great, but when we checked in we got bumped from a king to a double room, no biggie but not great.The room was OK, but little things like paint peeling in...
yelp.com - user review - 06/28/2008
Full Review »

Yelp.com Review - by Ken M.

3.0 of 5 stars. The good:- The location on the river is great for the scenery, especially if you have a river front room, which I happened to draw.- The lobby is very pretty.- The bellmen are great and courteous, as...
yelp.com - user review - 05/16/2008
Full Review »

Yelp.com Review - by Eleanor E.

3.0 of 5 stars. We stayed here for two days and it was alright. We had to upgrade to the club level because they were not going to give us a room with a king sized bed. Even though we called ahead of time to...
yelp.com - user review - 05/01/2008
Full Review »

Yelp.com Review - by David L.

5.0 of 5 stars. Thing about hotel business is... it's all about the service, the willingness to go over and above for their guests, and the attention you give to your guests. Sheraton Chicago Hotel & Towers had it...
yelp.com - user review - 04/10/2008
Full Review »

Yelp.com Review - by Kirk W.

2.0 of 5 stars. I've only stayed here once so far, but I'm not sure I would do it again. First I'll go with the positives.- As has been mentioned, it's got a nice view. I'm usually in my room for sleeping, so the...
yelp.com - user review - 03/19/2008
Full Review »

Yelp.com Review - by James H.

4.0 of 5 stars. The only hotel I've stayed in my two visits to the Windy City. The hotel itself from the outside is fairly isolated and definitely imposing. Checking in was a breeze (it helps being a Starwoods...
yelp.com - user review - 03/18/2008
Full Review »

Yelp.com Review - by Po L.

4.0 of 5 stars. The staff was friendly and professional. I booked mulitple reservations with Wanda the Food & Beverage point person at Shula's and the Riverside Cafe. The concierges were excellent at recommending...
yelp.com - user review - 03/07/2008
Full Review »

Yelp.com Review - by Teri B.

4.0 of 5 stars. Just returned from 5 days and 4 nights at this establishment for a convention. Yes, in Chicago in February. Lucky me, the snow stopped but for half-time on Super Bowl Sunday and immediately after my...
yelp.com - user review - 02/13/2008
Full Review »

Yelp.com Review - by Ellen M.

5.0 of 5 stars. Stayed here back in October for the first time, Everything was flawless, Very surprised to see so many unhappy campers, Oh well, I had fun, The lounge was the only downside, Took the usual $150 to get...
yelp.com - user review - 12/23/2007
Full Review »

Yelp.com Review - by Julia B.

2.0 of 5 stars. Cold shower 2 mornings in a row? Need I say more? This is a Sheraton ... hot water should not be an issue.-------------------UPDATE:Added a star for the gym that I recently visited and really liked....
yelp.com - user review - 10/23/2007
Full Review »

Yelp.com Review - by Megan M.

1.0 of 5 stars. Really- this was the worst hotel experience I have ever had. I am not a complainer but I felt like everytime I turned around there was something to roll my eyes about with this hotel.My girlfriend and...
yelp.com - user review - 09/26/2007
Full Review »

Yelp.com Review - by Clint U.

2.0 of 5 stars. I stayed here in Jan 2007 for a week long class at the Univ of Chicago. And I was back again in Sep 2007 for a conference.This review is for the facilities and rooms, not the food which is covered...
yelp.com - user review - 09/04/2007
Full Review »

Good views and location

I stayed at the Sheraton Towers and found the hotel enjoyable. The hotel is located right on the river and is walking distance to many of the fine attractions that Chicago has to offer. The hotel has a nice...
citysearch.com - user review - 07/17/2007
Full Review »

Yelp.com Review - by John H.

3.0 of 5 stars. Ok, nice hotel, but the brunches are a bit week. The pool is small and not good for laps. Room service is clean and fresh, but nothing special. The fresh fruit was beautiful and fresh. This is not so...
yelp.com - user review - 07/04/2007
Full Review »

Yelp.com Review - by Tonya C.

3.0 of 5 stars. I got my first view of this place today at a one-day conference... and while the copious amount of food and drink the hotel provided us throughout the course of the day was nicely presented,...
yelp.com - user review - 04/25/2007
Full Review »

Yelp.com Review - by Terra S.

4.0 of 5 stars. Nice hotel, esp the club level. We were there the week of penny parking, but no one at the hotel told us so we had to go and get a rental car everyday and return it everynight. A bit tough to get to...
yelp.com - user review - 04/12/2007
Full Review »

Yelp.com Review - by Greg G.

1.0 of 5 stars. Ever wish there were a separate rating for cleanliness/maintenance in Yelp? Sheraton should lobby Yelp for one.This mammoth Sheraton has all the makings of a wonderful hotel: great river view,...
yelp.com - user review - 04/06/2007
Full Review »

Yelp.com Review - by T. Murray -.

4.0 of 5 stars. I stayed at this place at least once a year, almost 4 years in a row. I think what made this place for me were location and service. The rooms weren't all that spectacular, but the view was. I could...
yelp.com - user review - 03/11/2007
Full Review »

Yelp.com Review - by Richard A.

4.0 of 5 stars. I had a wonderful stay at the Sheraton. The staff was top notch from check-in to check-out, the bed was super comfortable, and my hotel-room-scavenger-hunt yielded free PORN! That's right, I found...
yelp.com - user review - 01/16/2007
Full Review »

Yelp.com Review - by Kristen S.

4.0 of 5 stars. The Sheraton is a great value for a nice hotel in downtown Chicago!The rooms here are comfortable and nice (especially for the price in downtown Chicago!). They are in need of an upgrade, though when...
yelp.com - user review - 01/15/2007
Full Review »

Yelp.com Review - by Amy H.

4.0 of 5 stars. I organized our company holiday party at the Sheraton. The staff was so helpful! A number of my co-workers and I decided to spend the night at the Sheraton and had mixed reviews. I loved it. I was...
yelp.com - user review - 01/15/2007
Full Review »

Yelp.com Review - by andriy k.

1.0 of 5 stars. Terrible, just terrible... just came back from a conference there.. and it was literally two days of hell.. I mean bad enough i had to be in a meeting for 2 days, after the meetings i have to come...
yelp.com - user review - 12/13/2006
Full Review »

Yelp.com Review - by ryan c.

4.0 of 5 stars. This hotel is great for big corporate events as the meeting spaces are clean and big but beyond that it IS a Sheraton. No thanks.
yelp.com - user review - 11/12/2006
Full Review »

Misleading

Came hear on business last minute...all the hotels that I wanted to stay at were all booked up so started searching and the Sheraton Chicago Towers looked very nice in the pictures...beware! When we checked in...
citysearch.com - user review - 09/14/2006
Full Review »

Yelp.com Review - by A. P.

5.0 of 5 stars. The only place that we stay at when we go to the city. Location is great and the views are wonderful.
yelp.com - user review - 09/11/2006
Full Review »

Sheraton is large but nice

The Sheraton is one of the largest hotels in Chicago, so it could get a bit impersonal if you are staying here. My room faced south so I had a decent view of the Chicago River. I liked the room as it ...
judysbook.com - user review - 03/17/2006
Full Review »

Enjoyable Stay!

I very much enjoyed my stay at the Sheraton Chicago Hotel and Towers. This was a very nice hotel to stay in- everything was in great shape and clean. The rooms were modern, functional and comfortabl...
judysbook.com - user review - 01/16/2006
Full Review »

good

Sheraton Hotel & Tower of Chicago houses just over twelve hundred guestrooms as well as thirty-three suites, all while offering guests a true four star stay. Included in all the rooms is cable televis...
judysbook.com - user review - 12/31/2005
Full Review »

Yelp.com Review - by Robin H.

4.0 of 5 stars. Sheraton Hotel & Towers of Chicago has just over 1,200 guestrooms, 33 suites and still offers guests a true four- star stay. The elegance of the hotel is exemplified in the entrance and lobby by brass...
yelp.com - user review - 12/31/2005
Full Review »

Yelp.com Review - by Dee W.

5.0 of 5 stars. The Sheraton Chicago is very beautiful with lakefront views and right on the river. With their recent reconstruction, the insides are stunning and very nicely done.I've attended a conference here and...
yelp.com - user review - 09/08/2005
Full Review »

Yelp.com Review - by Kelli M.

1.0 of 5 stars. I've actually only been to the Sheraton for an event and will definitely never go back. I watched some guests trying to get off the elevator, and a bellman literally pushed them out of the way. Each...
yelp.com - user review - 07/25/2005
Full Review »

Yelp.com Review - by Bill M.

4.0 of 5 stars. The Sheraton is a large convention-style hotel with a nice location along the Chicago River and just off from Michigan Avenue and the lakefront. The lines can be long at the front desk, but the rooms...
yelp.com - user review - 07/24/2005
Full Review »

"Girls" on the Town

Six of us ladies spent four nights here. It's a great location; close to everything without having to walk too far. The rooms were clean with plenty of space, and the beds were very comfortable. We had great...
citysearch.com - user review - 06/12/2005
Full Review »

Wonderful

I just had a great weekend. We stayed at the Sheraton and I will stay there again on my next visit to Chicago. You can't beat the location. Close to just about everything. We walked to all our destinations....
citysearch.com - user review - 10/26/2004
Full Review »

Loving it!

This is a BEAUTIFUL hotel with a GORGEOUS view! The staff is friendly and helpful and we just had a WONDERFUL experience when we stayed last July. Can't wait to come back. Very convenient to everything!
citysearch.com - user review - 02/05/2004
Full Review »

Best Ever!

I travel 100 nights a year and this is the best hotel I have found in Chicago. Everything about it, location, service, you name it, everytime I go to the Sheraton Chicago they take care of me.
citysearch.com - user review - 11/21/2002
Full Review »

Wonderful!

I found the Sheraton Chicago very nice and classy. The service was great and the room was very nice. The location is great for going to many attractions.
citysearch.com - user review - 10/22/2002
Full Review »

good location, great staff,

I stayed there recently and was satisfied, not impressed though. The staff was curious, but not overly pleasing. I had to wait about 10-15 minutes in line to check in on a Friday evening (7pm) as they only had...
citysearch.com - user review - 06/25/2002
Full Review »

Yahoo! Travel

What can I tell you about this place? It was totally AWESOME! The room was great with a wonderful view of the rive, lake and Field Musuem. I took my husband here as a graduation gift and we had...
travel.yahoo.com - user review
Full Review »

TravelPost.com

The staff is always friendly and fast each and every time I visit them.
travelpost.com - user review
Full Review »

Cigar Aficionado

The 5 year old Sheraton is one of the newest of the city's massive convention hotels. 40,000 square foot ballroom--the Midwest's largest--can easily accommodate 4000-plus for a reception. Comfortable rooms, a...
cigaraficionado.com - user review
Full Review »

Yahoo! Travel

Had a nice room overlooking the chicago river and the location is great. The self-parking (under the hotel) was not the easiest to find if you are not familiar with the area.
travel.yahoo.com - user review
Full Review »

TravelPost.com

As long as they do not change their attitude, they have a customer in me.
travelpost.com - user review
Full Review »

Hotels.com

The Sheraton Chicago Hotel & Towers is an award winning, luxury hotel in downtown Chicago. Located near the mouth of the Chicago River and overlooking Lake Michigan, this hotel is convenient to many of...
hotels.com - user review
Full Review »

New York Times

This hotel has handsomely modern appointments and a distinctive location on the river, which guarantees unobstructed views. Shula's steak house (owned by former Miami Dolphin coach, Don Shula) serves up...
nytimes.com - user review
Full Review »

Yahoo! Travel

"Find comprehensive hotel information including descriptions, rates & availability, photos, reviews and interactive maps for Sheraton Chicago Hotel & Towers in Chicago, Illinois. Check the weather, and locate...
travel.yahoo.com - user review
Full Review »

Travelocity

Located in heart of downtown along the Chicago River, Sheraton Chicago Hotel and Towers is steps away from famous Michigan Avenue shopping and Navy Pier. Beautifully appointed guest rooms and suites feature...
travelocity.com - user review
Full Review »

Yahoo! Travel

Nice high rise hotel near everything including Navy Pier and the best shopping around: Magnificent Mile. Good service and staff, follows the standards you would expect from a Sheraton. Recommend...
travel.yahoo.com - user review
Full Review »

TravelPost.com

This hotel made me feel sophisticated. We just had a real nice time, the staff...
travelpost.com - user review
Full Review »

TravelPost.com

The front desk had trouble with the price that I had reserved the room with...
travelpost.com - user review
Full Review »

HotelShark.com

This "decent hotel" sports "nice views of the river," but its service shows "lack of oversight." Lackluster housekeeping, botched telephone connections, and "mediocre" food have some calling this spot "barely...
hotelshark.com - user review
Full Review »

Fodor's

This hotel has handsomely modern appointments and a distinctive location on the river, which guarantees unobstructed views.
fodors.com - user review
Full Review »

Travelocity

This hotel is great. It's location is superb - close to Navy Pier, Water Tower Place, Millenium Park, etc. We had a great view of Lake Michigan and the Chicago River. The beds were extremely comfortable! I...
travelocity.com - user review
Full Review »

Metromix

with its proximity to navy pier, grant park and michigan avenue, the sheraton is a popular destination for vacationers and business travelers. with the largest ballroom in the midwest and four floors of...
metromix.com - user review
Full Review »

AOL CityGuide

casual, low-carb dining at the sheraton hotel...
cityguide.aol.com - user review
Full Review »

Centerstage

this is not a review. my son and his wife are coming to chicago for new years and will spend it at shula's. i would like to purchase a gift certificate for them for the occasion and wonder if it is possible to...
centerstage.net - user review
Full Review »

IgoUgo

we stayed at the sheraton, great hotel, and found a place for sweaty, overheated people to have lunch outside in the shade right on the chicago river. surprise! who ever heard of a sheraton specialty of...
igougo.com - user review
Full Review »

Orbitz

The Sheraton Chicago Hotel& Towers is Chicago's premier downtown riverfront hotel. We are just off Michigan Avenue and within a short walk of Navy Pier, museums, shopping, and entertainment. Our hotel offers...
orbitz.com - user review
Full Review »