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1.0 of 5 stars.
TRACY CURRAN...........Remember that name folks. Not sure where she is located but she is a manager and a bad one at that. But let me begin from the beggining of this nightmare of poor service and...
yelp.com - user review - 10/03/2009
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1.0 of 5 stars.
I. hate. AT&T. I missed 2 days of work, spent a total of 14 hours on the phone with customer "service," and was finally lied to by a representative from the CEO's office. My internet service is...
yelp.com - user review - 09/28/2009
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5.0 of 5 stars.
Going against all these 1-star reviews, Im going to give AT&T a good review. People only write reviews for these kinds of places "if" something is wrong. and so far, my service is great (has been for...
yelp.com - user review - 09/02/2009
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1.0 of 5 stars.
Consider yourself warned. I ordered service on June 3, 2009 and still didn't have it working on June 25th. I would call every morning and get a different story each time. They would basically do...
yelp.com - user review - 06/25/2009
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1.0 of 5 stars.
Today is a happy day...my last piece of Comcastic equipment was returned (at the end of a 30 minute line), and I'm 100% DirecTV. I have a ton more HD channels, a 'modern' online guide that's accurate,...
yelp.com - user review - 06/19/2009
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2.0 of 5 stars.
Comcast, how you disappoint me. We're in this together for the long haul as I will never get a dish and you will be my service provider. Outside of your bundle package, I think my setup is fully...
yelp.com - user review - 06/09/2009
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1.0 of 5 stars.
A billion dollar business and a low rating on Yelp.Oh boy tthis is the problem with the world.AT and T I spent 3 hours on the phone with 4 people. None of you cared that I couldn't get email- none of...
yelp.com - user review - 05/20/2009
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1.0 of 5 stars.
Simply put... THEY SUCK! Go to RCN! Suck we're stuck with Comcast... I'm so not even COMCASTIC any more!
yelp.com - user review - 04/28/2009
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3.0 of 5 stars.
I've actually had a good experience this go-around with Comcast. I do, however, think that it's ridiculous what they charge for HBO/SHO. Grrr! I've only had one issue and the tech came out and was...
yelp.com - user review - 04/28/2009
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4.0 of 5 stars.
Yes ya'll, that IS in fact FOUR stars you see, FOUR stars!!! But before you flip out let me explain. In the 3 1/2 years I've been with Comcast, I've only had ONE occasion when the tech had to come to...
yelp.com - user review - 04/21/2009
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2.0 of 5 stars.
Unfortunately, Comcast, I'm stuck with you. Since AT&T U-Verse isn't available at my address, and my dickhead landlord wont allow me to get a dish installed on his building, I had to opt for your...
yelp.com - user review - 04/02/2009
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1.0 of 5 stars.
I have been watching my monthly payment increase for the past 3 years by about $1-$2 every month. I am guessing that they realize that there are no other providers in Ukrainian Village to compete...
yelp.com - user review - 03/26/2009
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2.0 of 5 stars.
Ok, so after calling AT&T a ridiculous number of times, we finally got our service straightened out. I had to take a day off work so that they could come over -- of course they don't offer these...
yelp.com - user review - 03/24/2009
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1.0 of 5 stars.
Oh where do i begin. I just wanted to write just one small thing about comcast. If you are a customer on autopay and change your mode of payment in the middle, the comcast system will allow that but...
yelp.com - user review - 02/23/2009
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1.0 of 5 stars.
The worst service I have ever experienced in my life! Just to make certain you all know about me, I do rave about high quality companiesthat deliver and am not a ranting fool. A case in point would...
yelp.com - user review - 12/10/2008
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1.0 of 5 stars.
Comcast, for all the reasons I hate you, the number 1 reason has to be that your stupid automated system always routes my calls to Michigan because I still have an Ann Arbor cell phone number....
yelp.com - user review - 11/22/2008
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1.0 of 5 stars.
Comcast can suck it.I have never had worse, more frustrating service (if you can call it that) anywhere in my life. I wish I could give them -3 stars, just like the negative signal I'm getting at home...
yelp.com - user review - 11/10/2008
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1.0 of 5 stars.
I've had a terrible experience with ATT DSL Direct. The service never reaches even close to the advertised speed (but that isn't unusual for DSL) and the customer service has been atrocious. First,...
yelp.com - user review - 11/05/2008
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3.0 of 5 stars.
I'm satisfied with the last experience we had with Comcast. A tech had to come out to the apartment to fix the cable in the living room. For some reason, the signal was super weak and we could...
yelp.com - user review - 10/26/2008
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2.0 of 5 stars.
I am going to be nice to Comcast. If I had written this review a couple months ago, it would be scathing, but since the technical nightmares I had with them have been taken care of and I have had no...
yelp.com - user review - 10/21/2008
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4.0 of 5 stars.
Oh, AT&T. You have tried my patience this week.5 years and I have had no issues with you. It's the best long term relationship I've ever had. But then.... oh, then. Last Sunday you slowed to a...
yelp.com - user review - 10/12/2008
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1.0 of 5 stars.
Do you really care what I have to say about Comcast? I didn't think so. They suck. I just wanted to help get their star rating down to an even 1. I've had setup problems at every place I've lived in...
yelp.com - user review - 09/27/2008
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1.0 of 5 stars.
Dear Yelp-Can I give them -1,000,000 Stars? My cable and Internet have been out for two weeks. It was diagnosed as a "Line problem" that could be fixed right away. Seven phone calls, three technicians...
yelp.com - user review - 09/26/2008
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2.0 of 5 stars.
***UPDATE #2*** -- Later that night...Before update #1, earlier today, I was told my service was turned back on. When I got home, my internet was working, but my TV was not. Called Comcast, was on...
yelp.com - user review - 08/18/2008
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1.0 of 5 stars.
Comcast has been THE worst company I have ever had the experience of working with. I have now wasted 3 (yes THREE) days of work waiting for technicians to show up to fix my internet and they either...
yelp.com - user review - 07/28/2008
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3.0 of 5 stars.
I'm not sure if this is the exact location I use, but I do have Comcast as my cable and internet provider.I guess I can understand some of the issues people have with Comcast, but I have experienced...
yelp.com - user review - 07/05/2008
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4.0 of 5 stars.
I have only had AT&T Yahoo! DSL for a week. In my area of Lakeview, Chicago, it works fine as it has for my two sons, one in the Gold Coast and another in Lincoln Square. I like it very much and up...
yelp.com - user review - 06/26/2008
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1.0 of 5 stars.
I used to pay $80 after taxes and fees for Speakeasy Onelink DSL running at 1.5/384. It wasn't very fast but dammit it went down maybe like twice a year for five minutes and they never throttled my...
yelp.com - user review - 06/21/2008
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1.0 of 5 stars.
can someone please begin a class action lawsuit, or some kind of monopoly investigation?i wish cancer, aids, hep c, and tuberculosis to anyone working for this mickey mouse operation.
yelp.com - user review - 06/11/2008
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1.0 of 5 stars.
The worst! I used them for about 8 months and the whole time it was kind of touch and go. At the end though is when I started losing my mind. I work at home as a web developer so I kinda need my...
yelp.com - user review - 06/11/2008
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1.0 of 5 stars.
It was a happy day when I informed Comcast that their services would no longer be required at Casa E.
yelp.com - user review - 04/13/2008
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1.0 of 5 stars.
i hate them i hate them i hate them!!!!!!!!!!!!!!!!!!!!!5th viist and still no internetincompetent racket
yelp.com - user review - 04/03/2008
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1.0 of 5 stars.
I've had AT&T/SBC/Yahoo DSL for about six or seven years. In general, my DSL reliability has been below average. I get an outage a few times a year. it usually happens like clockwork when we've had a...
yelp.com - user review - 02/27/2008
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1.0 of 5 stars.
service is flakey
yelp.com - user review - 02/18/2008
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Won't even answer telephone so either no longer there or not interested in customers. And I don't see why you would require this review to include 100 characters. It is wasting my time and your memory.
citysearch.com - user review - 01/18/2008
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1.0 of 5 stars.
Crumcast. They suck. You've seen all the reviews, this monopoly sucks. Give me RCN, hell even ON TV from the 80's would be better. But Chicago is the city of monopolies. We get fucked by Crumcast,...
yelp.com - user review - 01/10/2008
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1.0 of 5 stars.
It's all been said... Comcast sucks beyond belief... horrible, evil thieving bastards, they are! There is definitely something wrong when there is no competition for a company who's most likely never...
yelp.com - user review - 01/08/2008
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1.0 of 5 stars.
Hey, Yelp! We need a ZERO or NEGATIVE stars option for this monopoly! Just moved to Chicago one month ago. Figured Comcast couldn't be any worse than Time Warner. WRONG! Called up for service -...
yelp.com - user review - 01/07/2008
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1.0 of 5 stars.
Rip off, I had issues with a poor signal for a year before they finally fixed it. They didn't believe me, even when they came out. I finally had to get rude to the guy that came out to get him to go...
yelp.com - user review - 01/02/2008
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1.0 of 5 stars.
Oh, Comast. It's been so long since I've had to deal with the tangled web you weave -- at least three or four months since my cable and Internet went inexplicably dead. But yesterday, I attempted (as...
yelp.com - user review - 01/01/2008
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1.0 of 5 stars.
Comcast Sucks! - The service is terrible. - The prices are ridicules. Enough said.
yelp.com - user review - 12/19/2007
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1.0 of 5 stars.
I can only disgustedly confirm all the other reviewers' comments on Comcast. Never have I experienced worse customer service (giving incorrect information; failing to show up for appointments/failing...
yelp.com - user review - 12/18/2007
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1.0 of 5 stars.
Arrgh! It's so frustrating how monopolies can get away with stuff that other companies might get shut down for like, you know, taking money unauthorized from customer's credit cards. Some people...
yelp.com - user review - 12/10/2007
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2.0 of 5 stars.
I'm actually chuckling while writing this review. Here are the reasons why:1) Last night, I decided to be active and wanted to try one of their On Demand fitness programsB) I don on my best workout...
yelp.com - user review - 11/29/2007
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My roommates and I were having trouble with our cable box and needed someone to come out and fix it. We scheduled 8 appointments (each time waiting around for 4 hours for them to not show up). When we would...
citysearch.com - user review - 11/28/2007
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2.0 of 5 stars.
Just moved from CA. We had AT&T dsl service there with no problems. When we tried to connect over here, it took about two weeks for our service to get up and running. The first day I installed it, it...
yelp.com - user review - 10/31/2007
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1.0 of 5 stars.
Comcast just sucks. We had to switch last year when we moved into a condo building that had it--OK, no problem. We had Dish before and loved it, but On Demand--who could resist that?!When we moved...
yelp.com - user review - 10/25/2007
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2.0 of 5 stars.
OK, here's what's bugging the crap out of me right now. Why is it that new customers can get cable and internet for $66 a month, but reliable, on-time bill-payers like myself have to shell out $104...
yelp.com - user review - 09/30/2007
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1.0 of 5 stars.
DO NOT listen to the ads, this is trickery at it's best. They claim that they can get service anywhere. Well, what about right in the middle of the 3 largest city in the nation? The answer is "NO"....
yelp.com - user review - 09/16/2007
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1.0 of 5 stars.
Booooo--worst customer service ever! The first time the Comcast guy came to our place he was here for 4 hours and did nothing. He told my roommate that he was doing to leave becasue he had no...
yelp.com - user review - 09/02/2007
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1.0 of 5 stars.
Why did it have to end like this, AT&T?I've had a land line and DSL through them for three years. I'd been extremely happy with the service. When they transferred from SBC to AT&T, my bill went up. I...
yelp.com - user review - 08/29/2007
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1.0 of 5 stars.
and here's what you can look forward to if you go with them =)got service on June 10, 2007called to cancel on the 18thtechnician came out on the 25th...left with the cable and wireless internet box......
yelp.com - user review - 08/23/2007
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4.0 of 5 stars.
Yeah, that's right, I sure as shit did give Comcast 4 stars... and I make no apologies!Ok... do they have a cable monopoly going strong in Chicago? Yes. But I think that's only worth the loss of one...
yelp.com - user review - 08/19/2007
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1.0 of 5 stars.
Comcast is horrible!! I'm still pretty new to Chicago and I thought that was my only option so of course I went with it. They dont have nearly enough options, and to get any specials or deals you have...
yelp.com - user review - 08/13/2007
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1.0 of 5 stars.
Shame on AT&T for its' unnecessary censurship of the Pearl Jam performancein its Blue room simalcast. They removed critisism of George Bush from the performance. It is a sorry state for democracy if...
yelp.com - user review - 08/09/2007
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Scheduling appointments is not a problem. Getting them to show up for it is almost impossible. I and each one of my roomates have each taken days or partial days off from work so that we could be at the house,...
citysearch.com - user review - 08/07/2007
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3.0 of 5 stars.
We have had problems with the reliability of our AT & T DSL for over a year. Around the beginning of this year, however, it seemed to get progressively worse. We started with the usual...
yelp.com - user review - 08/01/2007
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1.0 of 5 stars.
Comcast sux A**!!!!!!!!!!!!!! For almost a year and a half our internet never worked "quite" right. Previously we had RCN and our cable internet never worked either. We thought it was our building,...
yelp.com - user review - 07/31/2007
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1.0 of 5 stars.
Comcasts' customer service is questionable at best. They recently forced everyone off of analog and made them "upgrade" to digital. Fine. But as a business customer, they could have handled it...
yelp.com - user review - 07/30/2007
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1.0 of 5 stars.
Comcast is the worst! Their customer service is atrocious! Have the time while waiting to get an operator their phone system disconnects me. They charge an arm and a leg for minimal service and...
yelp.com - user review - 07/30/2007
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1.0 of 5 stars.
I've always been 'that' guy.The one who tells you 'I know you are frustrated with the lack of service, constant install headaches, the way they blame everyone else for their problems, and the...
yelp.com - user review - 07/30/2007
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1.0 of 5 stars.
Comcast was a bear when I had to set it up at my previous apartments. Also, the service is grossly overpriced. Now with RCN, I am paying less than 1/2 of what I was paying with Comcast, for the...
yelp.com - user review - 07/29/2007
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1.0 of 5 stars.
no i will not enter my phone number 4 times in a game to get me to wait longer. no i dont want your people to tell me to amke sure my "modem is plugged in"no i dont find the constant scrambling and...
yelp.com - user review - 07/29/2007
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It took over 30 minutes to set up my account. I was on hold forever and kept getting transferred. The guy who came out to install the cable was incredibly rude. After 10 minutes I told him to just get out of...
citysearch.com - user review - 07/18/2007
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This is a terrible company! I live in Utah and Comcast IL continues to charge my credit card. When I call customer service all they can tell me I have to go to the local to prove that my credit card has been...
citysearch.com - user review - 07/12/2007
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1.0 of 5 stars.
If I could give them 0 stars, I would. Worst customer service EVER. I thought this was going to save me money over Comcast, but after setting up a phone line (I use a cell and have no use for a...
yelp.com - user review - 07/05/2007
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1.0 of 5 stars.
I don't have cable, and with this recent experience I won't order it from Comcast. They must hire the most obtuse sub-contractors. This morning I could not get out of my garage because of an...
yelp.com - user review - 07/02/2007
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1.0 of 5 stars.
Sadistic, monopolistic, heartless demons from hell!All of them!I've never had worse customer service.All I want is an affordable, reliable internet connection!Why do they have to be such douches!!?...
yelp.com - user review - 06/19/2007
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1.0 of 5 stars.
Worst. Company. Ever. Most evil corporation with no redeeming values.Customer service is an oxymoron with this company. Expect to not only be nickle and dimed, but annoyed and even left waiting for...
yelp.com - user review - 06/19/2007
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1.0 of 5 stars.
Good story... I went into the Comcast location on North Avenue not too long ago. They have a TV mounted so customers can watch something while waiting in the ridulously long line. However, the...
yelp.com - user review - 06/19/2007
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1.0 of 5 stars.
Avoid comcast at all costs - oh wait a minute - YOU CAN'T BECAUSE THEY HAVE A MONOPOLY!Due to this monopoly they don't pretend to give a shit about their customers. Like almost everyone who has dealt...
yelp.com - user review - 06/12/2007
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1.0 of 5 stars.
I flippin' hate Comcast, but, like other reviewers have said, if you live in a apartment, you really have no choice. I'm recently moved from NY and LOVED my Time Warner service. The price was about...
yelp.com - user review - 06/12/2007
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1.0 of 5 stars.
I wish they allowed for negative star ratings. They do not value their customers at all but they don't have to. For an apartment dweller like me, its my only option. I can't have an alternative. I...
yelp.com - user review - 06/08/2007
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1.0 of 5 stars.
SUCK SUCK SUCK.My DVR is ALWAYS freezing up, I am CONSTANTLY having to unplug the frickin box and let it "restart"....CONSTANTLY having to deal with STUPID, BARELY-ENGLISH speaking MORONS because I am...
yelp.com - user review - 06/05/2007
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1.0 of 5 stars.
I hate AT&T. I know we don't have many options when it comes to phone service so I am glad that I got rid of my home service and use just a cell phone now. Their customer service is not friendly and...
yelp.com - user review - 06/04/2007
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3.0 of 5 stars.
We've had comcast for a few years now. No its not great especially the internet which I can not believe how incredibly slow it is! I have to disconnect and then reconnect it at least once a day and...
yelp.com - user review - 05/31/2007
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1.0 of 5 stars.
If Comcast actually had to compete for customers, they would have gone out of business a long time ago. Besides the fact that the service is terrible, in that tv and internet inexplicably go out for...
yelp.com - user review - 05/28/2007
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1.0 of 5 stars.
Prime example of why we need cable competition.Rapist cable guys? Enough said!!!!!!!
yelp.com - user review - 05/21/2007
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3.0 of 5 stars.
I am going to go against the grain here and give Comcast 3 stars. Here's why:Comcast is equivalent to a troubled adolescent; frustrating in the sense that he or she has so much potential but this...
yelp.com - user review - 05/16/2007
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1.0 of 5 stars.
I am paying $108 dollars for some cable package that includes all channels, Tivo, and your mom. I don't, nor have I EVER wanted Tivo. I am perfectly content downloading my BSG, thank you very much....
yelp.com - user review - 05/16/2007
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1.0 of 5 stars.
I still don't understand how comcast can get away with being a monoploy!? There are no alternatives and don't say satellite or DSL. They are in two different ballparks. Comcast has the worst customer...
yelp.com - user review - 05/10/2007
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1.0 of 5 stars.
Everyone hates Comcast. Sneaky, underhanded, Big Beast of a Monopoly. Why it has to be like this I will never understand. Please, someone, save us from Comcast!
yelp.com - user review - 05/10/2007
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3.0 of 5 stars.
I have Comcast Digital Cable TV ("SIlver Tier" service that runs about $85.00 per month) and I just recently elected to change my landline phone service from AT&T to Comcast DIgital Voice...In the...
yelp.com - user review - 05/03/2007
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I HAVE HAD NOTHING BUT PROBLEMS WITH COMCAST. THEY NEVER ANSWER THE PHONE AND WHEN THEY DO THEY PUT YOU ON HOLD FOR 30MINUTES. THEY ALSO DONT SHOW UP TO APPOITMENTS. THEY EXPECT YOU TO SIT AT HOME AND WAIT FOR...
citysearch.com - user review - 04/17/2007
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1.0 of 5 stars.
This company cannot correctly schedule a technician to come out to your home, ever (I count now near ten "errors" in this regard as of today). Be prepared to endure persistent frustrations in your...
yelp.com - user review - 04/13/2007
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1.0 of 5 stars.
It's sad that Comcast has received just one star overall but, for the most part, we are forced to use their cable services. Dealing with Comcast for the past year is enough reason to get DirectTV....
yelp.com - user review - 04/13/2007
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3.0 of 5 stars.
In 2006, I switched over to SBC/AT&T DSL and what I love is the price. I did have to sign up for a phone line but the overall cost isn't so bad. Plus it puts the parents' voices to a silence about...
yelp.com - user review - 02/13/2007
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2.0 of 5 stars.
My experience with Comcast was better than mine with RCN (which isn't saying much) but they still get the same rating. If you have to get cable, I'd recommend Comcast over RCN but that still isn't...
yelp.com - user review - 02/13/2007
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2.0 of 5 stars.
With the burgeoning of AT&T as a communications company arguably larger than the original Ma Bell if you consider how large the overall market has become, what has happened to the consumer? Perhaps...
yelp.com - user review - 01/17/2007
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1.0 of 5 stars.
I work with International folks when their companies relocate them to Chicago, and one of the many things I assist them with is setting up their utilities. Unfortunately, that means that I deal with...
yelp.com - user review - 01/16/2007
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1.0 of 5 stars.
I wish I could give them zero stars too...I still have emotional scarring from dealing with those idiots. We called customer service to drop them because the picture was HORRIBLE and they tried to...
yelp.com - user review - 01/16/2007
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1.0 of 5 stars.
I can't say that I loved SBC before this whole merger with AT&T... but now I am officially switching providers. This is the worst DSL service I have EVER experienced! Before the connection would time...
yelp.com - user review - 01/07/2007
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1.0 of 5 stars.
Comcast is horrible. I used to have DirecTV and even in the "city of wind" (as the crappy Comcast commercials say) it was better than Comcast. Had the same problems with getting the advertised...
yelp.com - user review - 01/04/2007
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1.0 of 5 stars.
I've actually had techs come out and be reasonably on time. They installed everything. Worked great for about 3 days. Then bam, nothing. Called the service number and they connected me with a...
yelp.com - user review - 01/04/2007
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1.0 of 5 stars.
Comcast is THE worst internet provider in the country, hands down. Expect lousy service coupled with sky-high prices. Other countries pay $10-$15 for premier, wireless internet. My bill usually tops...
yelp.com - user review - 12/15/2006
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1.0 of 5 stars.
Comcast is, hands down, the single worst utility company I've ever had to deal with in my entire life. If I could give it no stars, I would. And I don't even have service yet!I found a special...
yelp.com - user review - 12/14/2006
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1.0 of 5 stars.
If I could give 0 stars I would. I would suggest avoiding Comcast if at all possible - their customer service is horrible and it's impossible to get a service tech out to your house. Currently I am...
yelp.com - user review - 12/05/2006
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1.0 of 5 stars.
Not much more to be said than, I echo everything below and probably above.Let's talk about a something I loathe more...I can't. Sorry to disappoint.
yelp.com - user review - 12/05/2006
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It is very rare when I call up Comcast I have a problem and they are capable of fixing it. There is nothing worse than bad customer service when you are trying to get your internet back up. The larg...
judysbook.com - user review - 05/27/2006
Full Review »
I am not proud of myself that I subscribe to Comcast. I would rather go with a less-popular company like RCN, but the price really isn't any different - except that Comcast offers a 3 month special on...
judysbook.com - user review - 03/16/2006
Full Review »
Have had to reschedule installation, seems like a two hour window only isn't enough - it doesn't even come with a courtesy phone call to let you know they're running past the two hour window. Customer service...
citysearch.com - user review - 02/23/2005
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