Portrait Innovations

User Reviews of Portrait Innovations

Always pleased. by Sherry J. at InsiderPages

Yes, you do have to wait pass your appt time sometimes and you must be prepared to be there for a while. The reason it takes time, they take time with your child. You can bring different outfits to change into...
citysearch.com - user review - 02/19/2009
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Ugh! by Tiffani c. at InsiderPages

Be prepared to wait ... and wait ... and wait ... and wait. I had the first appt. of the day, we were all dressed and ready to go as the lobby began to fill with customers. After I began to notice that ALL of...
citysearch.com - user review - 01/07/2009
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Worst Studio in Charlotte, NC

First, if I didn't have to choose a star i wouldn't. Portrait Innovations isn't worthy of even being rated with 1 star. My family and I have gone to them twice (Promenade Shopping Ctr) off Ballantyne Commons...
citysearch.com - user review - 12/14/2008
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NEVER GO HERE!!!!! by Sarah B. at InsiderPages

We spent a total of 4 hours and 15 minutes here!! After waiting 1 hour and 15 minutes just to go back AFTER our appointment time, we had pictures taken then we made our selection which was well over the $9.95...
citysearch.com - user review - 12/14/2008
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Time is Money by Lisa L. at InsiderPages

I just want to say that I don't work for Portrait Innovations but I have yet to find a place that takes as good of pictures as reasonably priced as them. We used to go to Picture People at the malls. THEY...
citysearch.com - user review - 11/29/2008
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WOW!! by L A. at InsiderPages

A friend of mine has visited this studio several times and has had some beautiful pictures made and has never complained about a wait time (at least not to me).I decided to stop in mid-afternoon just to...
citysearch.com - user review - 11/23/2008
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Inexperienced rude photographers not good with children

I have an 8-month old and the photographer (Nick) was able to take 40 usable photos in about an hour after which my son became fussy. The only thing the photographer could do to help was say "keep him calm" in...
citysearch.com - user review - 11/22/2008
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Worst photo experience ever by Wendy C. at InsiderPages

This is the second and final time going to Portrait Innovations. The wait time is absolutely inexcusable. The first time I went, there was an hour wait, and I hoped it was a fluke. Today when I went there, the...
citysearch.com - user review - 11/22/2008
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Re: Jane D's review below by Donna E. at InsiderPages

First, I don't think it's fair for employees to write their own reviews. Hardly impartial! Second I've been to too many places where they keep you waiting up to an hour past your sitting time; I've got twins,...
citysearch.com - user review - 11/22/2008
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DON'T WASTE YOUR TIME! by Kristi J. at InsiderPages

We had an appointment for a family portrait with 2 small children. Nap times and food were planned around this scheduled appointment time only to WAIT more than an hour after we arrived. Completely...
citysearch.com - user review - 11/18/2008
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Worst Photo shop ever! by Bronwynn G. at InsiderPages

This is possibly the most exasperating experience I have ever lived through. I called and made an appointment and was given a specific time to show up which was confirmed the day before. When I arrived with my...
citysearch.com - user review - 11/14/2008
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Portrait Innovations by Jane D. at InsiderPages

I really wish these people who complain about being 30 minutes behind would take a step outside of their little world and think outside of the box for a moment. Those appointments are sheduled every 10-15...
citysearch.com - user review - 10/18/2008
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Great Photos but be Prepared to Wait

We've used Portrait Innovations for our daughter's portraits on three occasions and they do a great job! They take lots of poses (usually about 50-60) and they work with the child to get them to smile. The...
kudzu.com - user review - 10/11/2008
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From a photographer.. by Holly J. at InsiderPages

I am actually just writing to try and explain some things that customers may not know, that way maybe it will help some understand. Just to try and help! I have never worked for or been to Portrait...
citysearch.com - user review - 10/01/2008
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Customer Service Is Lacking! by Amy G. at InsiderPages

We had our first appointment scheduled with Portrait Innovations today. We showed up on time for our 11:15am appt. There were quite a few people when we arrived and several people looked very agitated. By...
citysearch.com - user review - 07/05/2008
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The Real Reason

The reason why they tell you that they need to take a full shoot even though you tell them you don't want it is because their jobs depend on a $100 average... if you don't buy that much, and their average...
citysearch.com - user review - 03/16/2008
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Thought you should know first...

I think people should be aware that the company doesn'tt care about you or it's employees at all. It's all about the money. They want to get the most people in and out as possible, as fast as they can-for the...
citysearch.com - user review - 02/05/2008
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Great experience! by James R. at InsiderPages

This studio is amazing! Great atmosphere, wonderful photographers, excellent quality. There are two of them in the camera room to get the best results. They had my two boys (4 and 2 1/2) actually sitting down...
citysearch.com - user review - 10/05/2007
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AWFUL by megan m. at InsiderPages

worst experience ever. made up policies by the minute. expected infant to last for an entire photo shoot-1 hour. refused to take pictures after we told them infant would never last that long and we only wanted...
citysearch.com - user review - 12/01/2006
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Don't do it................................ by D H. at InsiderPages

They need to learn some customer service and educate the company on their own policies. This was one of the worst experiences at a store I have ever had. If you dare goodluck. I WILL NEVER GO BACK .
citysearch.com - user review - 11/29/2006
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Great pictures with good prices

The photographers were great with the (4) kids and got some awesome shots. It was difficult trying to narrow down which poses to purchase because there were so many great ones! I highly recommend this business...
citysearch.com - user review - 08/15/2006
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Highly recommend

This studio does excellent work and KUDOS to them for refusing to do indecent photos! The (hideously ugly) woman who tried to get them to take indecent photos and then ran to the press was merely seeking...
citysearch.com - user review - 12/14/2005
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Best pictures we've ever had made! by Elizabeth B. at InsiderPages

I took my 6 month old daughter to have her picture taken at Portrait Innovations on a whim. I can honestly tell you that these are the best pictures that we've ever had taken. The photographers were able to...
citysearch.com - user review - 11/02/2005
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