Skin Sense A Day Spa

User Reviews of Skin Sense A Day Spa

Terrible Customer Service VERY BAD ATTITUDES!

My wife received a gift certificate to this place and decided to call and use her gift card. When she called she was told that she had to use a credit card to reserve the appointment. She did not have her...
citysearch.com - user review - 09/27/2008
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A response to complaints about charged when canceling

First off, I don?t work at skin sense. I work for a Salon and Spa across town where we also have the same policy, as do most other Spas. This policy is set in place because when you have a scheduled appt. and...
citysearch.com - user review - 09/12/2008
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The Best Spa in Raleigh

I have been to several spa locations in Raleigh and have never experienced such a wonderful service as I did at Skin Sense. I received a gift card from a friend to Skin Sense and didn't know what to expect. I...
citysearch.com - user review - 05/28/2008
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Best day spa in the Triangle!

I've never felt so pampered in my life. The minute you walk in the door, you are in another world - the great smells, the music - everything is perfect! I've never had a bad service - the massages are amazing...
citysearch.com - user review - 05/12/2008
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Amazing!

This spa offers amazing treatments of all kinds! The facilities are clean and inviting and the amenities are worth the visit! Definately a great gift for yourself or for others - I especially enjoyed the...
citysearch.com - user review - 05/12/2008
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Terrible Customer Service - Rigid Cancellation Policy

I had to cancel an appointment, and unfortunately called 23 hours in advance instead of the required 24. The salon insisted I would still be charged for the appointment - this despite the fact my appointment...
citysearch.com - user review - 04/18/2008
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Stressful, frustrating experience

I made double appointments at the Cary Skin Sense for my daughter and I to have Instant Ahh massages, which are supposed to be 25 minutes in length. We arrived for our appointments right at the appointment...
citysearch.com - user review - 03/02/2008
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very relaxing spa

Skin sense is a great spa that offers a wide variety of services. IF you want a massage, manicure/pedicure, or a wax skin sense is the place to stop.
kudzu.com - user review - 09/27/2007
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Terrible customer service and rude staff

I made an appointment for a treatment and had to cancel it due to a stomach virus I got in the middle of the night. I was very sick and called them to re-schedule the appointment. The girl on the phone said...
citysearch.com - user review - 07/29/2007
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Not a review. Going to Cary location for the first time!

I actually have an appointment (massage, facial, manicure and pedicure) at cary location and after reading the reviews here, I am having second thoughts about going there. Is the service really that bad??...
citysearch.com - user review - 11/17/2006
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The front desk staff are extremely rude

The front desk staff are extremely rude. You are rushed in and out. If you are having a facial expect a good 20 minutes lying with the face mask on. A good way of shortening your treatment time Not relaxing....
citysearch.com - user review - 06/23/2006
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Wonderful

I have been going to this particular spa for quite some time now.... I've never had any bad experiences!! The therapists are fantastic and make you feel very comfortable. The girls in the retail area always...
citysearch.com - user review - 01/05/2006
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Greeting and Satisfaction

I was in Skin Sense on 12/07/2005, and had a 6:45 appointment. I arrived at 6:30, spoke with the receptionist (who was on a personal phone call, and acted like it was a chore for her to check clients in), and...
citysearch.com - user review - 12/07/2005
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Skin Sense

I had a facial about a month ago. I was very pleased with the service. Very clean establishment, the staff is very friendly, which makes the visit enjoyable.
citysearch.com - user review - 11/23/2005
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Excellent Day Spa by Elizabeth W. at InsiderPages

This spa offers so many services in a beautiful and relaxing setting. They offer manicures, pedicures, waxing, massages, facials, and many specialty services. Facilities are clean and inviting and the staff is...
citysearch.com - user review - 09/07/2005
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Overall, a great experience... by Debbie H. at InsiderPages

I've had sevearl treatments done at the cary Skin Sense spa. The massages have been great. The facials were hit or miss, it really depends on who you get. Very nice atmosphere, and a professional staff. I...
citysearch.com - user review - 07/10/2005
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Wonderful Experience! by Diane B. at InsiderPages

Had an hour massage here last week. The massage was wonderful and very relaxing. I could have layed there for another hour. I loved the soothing music. Everyone was very helpful and professional. I will...
citysearch.com - user review - 06/25/2005
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scin sense stinks

opon my first visit to skin sence i was quite impressed it has a great atmosphere but the seating in the front was horible, i felt like i was being herded like cattle not very relaxing
citysearch.com - user review - 01/22/2005
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Godsmiles

This is the perfect location for couples. This was my first massage ( i am hooked) and my friend (the pro) found the location to be the better than any other massage expirences. The atmosphere allows you to...
citysearch.com - user review - 01/10/2005
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Rude front desk employee

I walked into the new SS (Bier Creek)Salon and was greeted by a women checking the computer she at no time took her eyes off the computer screen. she spoke to me with an attitude and said can i help you? you...
citysearch.com - user review - 01/05/2005
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unauthorized information

I think that Skin Sense in Raleigh must have the rudest front desk staff in the Triangle. I went to Skin Sense for years because they do have good services, but I recently got married and changed my last name...
citysearch.com - user review - 06/10/2004
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Heavenly . . .

I had the aromatherapy massage. Absolutely heavenly from start to finish. I highly recommend Michael.
citysearch.com - user review - 05/15/2004
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Appts. difficult to make

I tried to make an appointment after getting a referral. The staff wanted my credit card information to make the appointment OR to come in a prepay for service. Utterly ridiculous in this day and age of...
citysearch.com - user review - 04/02/2004
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Almost perfect

My husband and I have been doing monthly couples massages for a year and a half. We began going when I received a couples session as a gift from my staff. We love the facility and look forward to the...
citysearch.com - user review - 02/09/2004
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Unsatisfied Customer

I recently had the Ginger massage at Skin Sense and my experience was horrible. My massuse forgot about me in the steam room before the massage, I almost passed out! She then rushed through my massage so fast...
citysearch.com - user review - 07/25/2003
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Fantastic!!!

I've been here a couple of times, and both trips were amazing. I've had two massages and a hydrobath. With all services, the staff was knowledgeable, and very skilled. They showed me stretches I could do at...
citysearch.com - user review - 07/07/2003
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Holiday Relaxation

My husband purchased a massage and pedicure for me as a holiday gift. I used it the Saturday after Christmas and it was an awesome experience. The staff were all friendly, the atmosphere clean and relaxing....
citysearch.com - user review - 01/29/2003
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10

i have been to skin sense several times, i go about once every 3 months, and every time i go they remember my name and are very friendly. the skin sense is a perfect place to go relax and is very relaxing, low...
citysearch.com - user review - 11/02/2002
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Heavenly

I have the best facials when I am there... If you get a facial, ask for Monica or Jennifer (for their Raleigh location)!
citysearch.com - user review - 10/30/2002
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Definitely Recommend

My wife and I both had massages - very relaxing; atmosphere is very soothing. Definitely recommend
citysearch.com - user review - 10/30/2002
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Little Piece of Heaven on Earth

My husband purchased me a massage 2 months after I delivered our second child. I needed it. It was awesome.
citysearch.com - user review - 10/24/2002
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Not for me

I had a facial and massage here and did not walk out relaxed and refreshed either time. The person doing the service would not stop talking!
citysearch.com - user review - 10/21/2002
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Awesome vichy showers

I tried the seaweed wrap & the vichy showers & it was awesome! Next time I want to try the sea salt scrub there. I loved how they had cold cucumber towels near the sauna.
citysearch.com - user review - 10/15/2002
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Escape & Relax

I love the Skin Sense location in Cary, for it's cleanliness, calm, and great client services. Especially favor the facials & full body scrubs.
citysearch.com - user review - 10/14/2002
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Relaxing

I've never had such a positive experience as the one I had at skin sense. The staff was very friendly and you could tell they sincerely care about their clients. I can't wait to go back.
citysearch.com - user review - 08/19/2002
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A true day spa...

provides atmosphere, pampers and relaxes all of it's visitors. I have visited many salons and spas but have never set foot in such a relaxing get away. Skin Sense offer a few hours of retreat from everyday...
citysearch.com - user review - 08/15/2002
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Not for the $$$$

The atmosphere was great but the expertise of the front staff and the quality of the massage was not at all what I expected for the cost of the service. I have massage therapy once or twice a month and thought...
citysearch.com - user review - 08/15/2002
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Wonderful!

I left the Spa after completing my 2 treatments floating on a cloud! Everyone was truly caring, from the reception desk to the therapists to the woman attending the locker room! An absolute must for anyone who...
citysearch.com - user review - 08/04/2002
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It's like butter!

I've never felt so pampered in my life. Serenity washes over you as you walk in the door. Every sense - from the music to the wonderful smells - is satisfied. I've never had a bad service or even a so-so one....
citysearch.com - user review - 08/03/2002
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