Open List Home >> Campbell, CA >> Shopping >> Other Retail Shopping >> Photographic Equipment >> San Jose Camera and Video
4.0 of 5 stars.
These guys know their stuff. If you don't know anything about photography and you don't understand the answers- don't blame the staff for your ignorance. I've seen them spend lots of time with...
yelp.com - user review - 09/20/2009
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1.0 of 5 stars.
what a joke this place is. i have been coming here for over 3 years for all my digital camera needs, and i have no idea why i have continued to. probably because of instant gratification and the fact...
yelp.com - user review - 09/07/2009
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5.0 of 5 stars.
I have been going here off and on since 1981. They seem to almost always have what I am looking for. The down side is that this place can get VERY busy and many times there are 3-4 people deep at...
yelp.com - user review - 09/04/2009
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5.0 of 5 stars.
I called them up asking for a Nikon AS-19 Speedlight stand. I checked the other local big-name camera store and was told, "We never carry anything that small", whatever "that small" means. So, San...
yelp.com - user review - 08/18/2009
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4.0 of 5 stars.
Rodney was very helpful!!!!!!!!I stopped by to check if they do any repairs and found myself buying a new lens.I signed in YELP to give a positive review and found some giving 1 star which is...
yelp.com - user review - 08/16/2009
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4.0 of 5 stars.
I am rating this 4/5 just because it could be a bit cheaper. I wanted to write this review in response to people complaining about customer service and they are not being catered to. This not a cheap...
yelp.com - user review - 08/16/2009
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5.0 of 5 stars.
I thought this place was great. I had originally ventured to Best Buy on a last minute mission for a camera, but it was out of stock and I didn't have time for shipping. San Jose camera had it in...
yelp.com - user review - 07/28/2009
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4.0 of 5 stars.
I don't know why this place gets such a bad rap. I came here and had no problems...Needed some plastic sheets to organize my old 35mm negatives - they had exactly what I needed, paid quickly, and the...
yelp.com - user review - 07/23/2009
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4.0 of 5 stars.
I stop in here often to pick up something for my wedding photography business. They have a good selection of bags, accessories and cameras lenses. They're not the most helpful or friendly if you're...
yelp.com - user review - 07/22/2009
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4.0 of 5 stars.
These guys have such a terrible reputation when it comes to customer service but I have no idea why. I've been to San Jose Camera quite a few times over the past two years and I have never left with...
yelp.com - user review - 07/01/2009
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1.0 of 5 stars.
The "manager" here is absolutely one of the biggest jerks I've met in a customer service oriented place in a long time. I purchased a camera bag and had it home for about a month before I decided it...
yelp.com - user review - 06/30/2009
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4.0 of 5 stars.
I've had good and bad experiences at this place, but nothing extremely bad. Bad in terms of how these guys are very straight forward, they are there to help sell you products as well as educate you...
yelp.com - user review - 04/29/2009
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1.0 of 5 stars.
If you want to feel like an idiot for asking simple questions, go to San Jose Camera. That's about all they are good for. Prices are ridiculously high and customer service is nonexistent.
yelp.com - user review - 04/08/2009
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4.0 of 5 stars.
they were nice to me...i dunno about you.i came here in an effort to get a camcorder. the bf suggested i get the canon HF100 and that's what i came to get. it was reasonably priced and the guy there...
yelp.com - user review - 03/30/2009
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3.0 of 5 stars.
It really depends on who you talk to once you walk through the door of this place. I've had two bad experiences and two pretty good ones.They stock a ton of stuff that you won't find anywhere else in...
yelp.com - user review - 03/28/2009
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4.0 of 5 stars.
i am not sure what other people are experiencing but I get treated well here and in my opinion the knowledge of the staff is incredible here. They know information that no $9 cashier at Target or...
yelp.com - user review - 03/28/2009
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1.0 of 5 stars.
If you want to get over charged and get treated like a no class bum then you should come to this store. Seriously this place is absolutely terrible. The sales guys don't give you the time of day and...
yelp.com - user review - 03/27/2009
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4.0 of 5 stars.
A friend and I went here today to pick up some lens hoods. Like other reviews said, the staff isn't overly welcoming like say, a Best Buy store or what not. But if you do have questions, they're...
yelp.com - user review - 03/08/2009
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4.0 of 5 stars.
Okay spot to pick up some stuff locally, prices are cool and staff is friendly.
yelp.com - user review - 02/28/2009
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4.0 of 5 stars.
Reading other yelpers reviews made me wonder if I just happen to always catch them on good days. For a photography store, this place is actually ok in customer service. I never understood why people...
yelp.com - user review - 02/25/2009
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4.0 of 5 stars.
Went here a few weeks ago. Ive lived here all my life but never went inside because I just recently got into the world of digital photography. The store is small and somewhat cramped. You get the...
yelp.com - user review - 02/15/2009
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5.0 of 5 stars.
Whenever I come to san jose I make sure to stop in here- but I had SUCH a good experience today I thought I'd write a review.I'm all about film I don't care if it's dying You can suck it. I had a few...
yelp.com - user review - 02/06/2009
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1.0 of 5 stars.
at the suggestion of the salesperson at SJ Camera, recommended as a great deal, purchased a Nikon CoolPix camera last Christmas as a gift. Over the last 11 months, the lens has "erred" several times....
yelp.com - user review - 01/12/2009
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2.0 of 5 stars.
My experiences here are hit and miss..One day, I would be helped and greeted right when I stepped in the door, while other days, they would completely me and not greet..I usually call before I come...
yelp.com - user review - 01/08/2009
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4.0 of 5 stars.
Amazon, bandhphoto, BestBuy, Adoroma, the list goes on. Nobody has had the new Canon 5D MkII in stock since it was announced over 3 months ago.I stroll into San Jose Camera & Video at the weekend......
yelp.com - user review - 01/05/2009
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1.0 of 5 stars.
I have lived in the South Bay area for about 3 years and since then have bought 3 point and shoot cameras, two Digital SLRs (a Canon 20-D and a 30-D) from them. I bought several Canon EF lenses (a...
yelp.com - user review - 12/28/2008
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2.0 of 5 stars.
Horrible customer service. They'll grudgingly let you try out the camera, but they won't ever look you eye to eye. Prices are high too, especially when compared to online.Yes the selection here does...
yelp.com - user review - 12/28/2008
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3.0 of 5 stars.
The service at SJ Camera isn't great, but it's better than some of the other more famous indie camera shops in the Bay Area. Most times when I go this place it seems like an energy vortex, everyone...
yelp.com - user review - 12/23/2008
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1.0 of 5 stars.
So we're talking zoom lens and I was checking out a 70-200mm. While selling to me, he looked at me as if he knew me well, and said "well a guy like you - you'll never need any more zoom than 200mm" I...
yelp.com - user review - 12/20/2008
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2.0 of 5 stars.
I 'vebeen a photographer for about 8 years now. I've purchased over $9K of equipment from San Jose Camera (lenses, 1D Mark III, Lighting, etc.). It's pretty much hit or miss with the service here....
yelp.com - user review - 11/02/2008
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3.0 of 5 stars.
The reviews that others have posted here about some of the staff being short, snooty, or indifferent to customers are 100% true. That does not stop me from going to SJC, however, and both my wife and...
yelp.com - user review - 10/22/2008
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2.0 of 5 stars.
I've gone here three times looking for various photo equipment over the course of a year. I usually drive up to Palo Alto, but since it's close I figure why not swing by and see. Only one time they...
yelp.com - user review - 10/08/2008
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4.0 of 5 stars.
Ilford Multigrade IV RC Paper pricing went up to $59! :( With the struggling economy, something's gotta budge. It's still cheaper than Kamera Korner though.If you need to buy something on short...
yelp.com - user review - 10/07/2008
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2.0 of 5 stars.
I'm an impulsive buyer, I will spend days maybe weeks reading reviews and comparisons before making a decision. But when I do make that decision, I have to have it NOW! Kind of like the spoiled girl...
yelp.com - user review - 10/03/2008
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4.0 of 5 stars.
How odd......I'm a bit shocked to see such low reviews for SJCV.Oh wells,I went in looking to buy my first DLSR and had narrowed my brands to Canon & Nikon. I was thinking of getting a XSI, D80 or...
yelp.com - user review - 09/22/2008
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1.0 of 5 stars.
My mission was to buy the 50mm 1.8 canon lens.I tried wolf because that's the only thing that popsinto mind when it comes to camera shopping. Unfortunately, they did not have it - only online. ButI...
yelp.com - user review - 09/16/2008
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1.0 of 5 stars.
Don't waste your time at this establishment!!! If you have patience or the time make your purchase ONLINE! These people are extremely rude. I feel like the're judging you especially if you're a...
yelp.com - user review - 09/11/2008
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2.0 of 5 stars.
They've finally lost me as a customer... Been going there since olden-tyme film days. Not so much that I've finally had it with them... I've always considered them a necessary evil presence. But in...
yelp.com - user review - 09/09/2008
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3.0 of 5 stars.
Like many of you I've had the same bad experiences as the rest of you. For example, I went in to ask about a recall on my Olympus C-5050. I stood at the front counter for about 10 minutes before...
yelp.com - user review - 09/07/2008
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3.0 of 5 stars.
Been here more than a few times over the years. I try real hard to stay away because of bad past experiences with their staff. I went in recently though and was pleasantly surprised by the man who...
yelp.com - user review - 08/10/2008
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3.0 of 5 stars.
They are ok. Their prices are good for a brick and mortar store, it's nice that you can go in and play with the equipment you're going to be spending tons of money on. My biggest complaint which...
yelp.com - user review - 08/04/2008
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1.0 of 5 stars.
Too bad I HAVE to give them one star. I would prefer not to give them ANY!As I started my photography hobby, I went into SJCV to buy a Mono Pod. They have a huge selection of Mono and Tri Pods....
yelp.com - user review - 07/24/2008
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1.0 of 5 stars.
Their prices are great and you can work with them on getting a fair deal. But as everyone else states, they are HORRIBLY rude. And they know it! If you even mention how they're rated on Yelp beware of...
yelp.com - user review - 05/27/2008
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2.0 of 5 stars.
I agree with the other Yelpers. The staff at SJ Camera & Video is very rude. Despite that, I have purchased several lenses from them. Their prices are good (not as good as online retailers), and they...
yelp.com - user review - 05/25/2008
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4.0 of 5 stars.
Ok.... I'm willing to NOT pay for service. How many times do people look at prices, not think about the service or the quality associated with it, and immediately pass judgement?So called ahead,...
yelp.com - user review - 04/04/2008
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4.0 of 5 stars.
I visited this store twice in the last two days (basically, I couldn't decide what I which camera bag I wanted during my first visit, then went back the next day after I made my decision). On my first...
yelp.com - user review - 03/30/2008
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1.0 of 5 stars.
we went there four times already and different sales man but they are all RUDE!!!!
yelp.com - user review - 03/12/2008
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1.0 of 5 stars.
Now I put one star down for location only. My first and last visit was 4 months ago with my kids. Apparently asking any question results in a Sales Man (wannabe) thinking I am wasting his time. Very...
yelp.com - user review - 02/28/2008
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3.0 of 5 stars.
This place had a very nice supply of lenses, and the salesperson was willing to let me check out a variety of lenses on a Canon 400D. Overall though, he was very gruff and curt, somewhat snobby, and...
yelp.com - user review - 10/14/2007
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3.0 of 5 stars.
While I can see that the service here may be a bit angering to some, I thought that the staff was sufficiently helpful to me during my shopping experience here. They responded each time I asked a...
yelp.com - user review - 10/03/2007
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4.0 of 5 stars.
Yikes....looks like these guys aren't too popular on Yelp!I can see why people may find them rude. And I can see why people may find it sucks they can't look through a super-pricey piece of glass.I...
yelp.com - user review - 08/21/2007
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4.0 of 5 stars.
WOW based on the other reviews, I guess my husband and I had a unique experience on our visit here compared to everybody else.Contrary to everyone else's experience, the guy who helped us was really...
yelp.com - user review - 07/02/2007
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1.0 of 5 stars.
I have to agree with everybody else on this place. I went in here once and got the same rude treatment and attitude. I called the manager after leaving and gave him a piece of my mind, but he didn't...
yelp.com - user review - 03/05/2007
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1.0 of 5 stars.
Seriously, how does this place stay in business with the sales staff they have? I swear, every time I have gone into this place I feel like I have walked into some super photo-nerd convention where...
yelp.com - user review - 02/11/2007
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1.0 of 5 stars.
I've given this place over $700 in business through multiple visits. I probably should've taken the hint when they tried to rip me off with my broken Canon A-1. (They told me the 50mm detachable lens...
yelp.com - user review - 01/09/2007
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1.0 of 5 stars.
No stars. The staff is rude and even offensive. I once sorted through a selection of video cameras there and found the perfect one for my needs. The guy that helped me was such an ass that I said...
yelp.com - user review - 12/07/2006
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3.0 of 5 stars.
If I need something on a Sunday I'll come here because Keeble & Shuchat in Palo Alto isn't open then. They actually have a better selection than K&S for some specific types of items, including camera...
yelp.com - user review - 10/21/2006
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1.0 of 5 stars.
Zero stars.I'll echo Chris W below. Extremely rude, arrogant staff. One time, wanted to try out a Canon L lens...guy wouldn't let me try it on my camera. Like, who's gonna spend $1500 on a lens...
yelp.com - user review - 10/21/2006
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1.0 of 5 stars.
if there was a negative rating on yelp, i would give that to this store. I went in to look at the new Nikon d-80 hoping the guy behind the counter would be able to give me insight on the features etc...
yelp.com - user review - 10/21/2006
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1.0 of 5 stars.
these guys suck. every time i go in there it's attitude. a bunch of disgruntled photographers who have to make a living in retail. okay, i'm being personal. but perhaps the managers will read this. it...
yelp.com - user review - 06/05/2006
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1.0 of 5 stars.
Extremely rude staff with ok prices. I prefer to buy my camera equipment elsewhere like Keeble & Shuchat Photography in Palo Alto or B&H online. In fact, I'd rather go to Fry's then step foot in SJ...
yelp.com - user review - 03/25/2006
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I was looking to have my camera repaired and a friend recommended San Jose Camera. I brought my camera in and briefly talk to the staff person and explained what was wrong and what I felt needed to be...
judysbook.com - user review - 12/29/2005
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If you are a beginning photographer, I wouldn't recommend coming here to get your supplies. The salesman wasn't very helping in explaining the camera that I got or any of the accessories. On subsequen...
judysbook.com - user review - 08/16/2005
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