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1010 Cadillac Way
Burlingame, CA 94010
5.0 of 5 stars.
This review is just for the Audi department. I took my Audi A4 to get it looked at due to some strange noises coming from the engine that the mechanic couldn't figure out, and some other symptoms. I...
yelp.com - user review - 09/28/2009
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5.0 of 5 stars.
We are so happy with the warranty we purchase from rector. We weren't oversold at all. We have come in three times and already got more than our value of the warranty. Porsche Paulie is the guy to...
yelp.com - user review - 09/17/2009
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1.0 of 5 stars.
Porsche Sales Department: badPorsche Service Department: badSales people are very selective of who they want to help; act like they own all the cars on the lot or something. Not informative, friendly,...
yelp.com - user review - 09/02/2009
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1.0 of 5 stars.
We were helped by two incredibly unprofessional salesmen before a third salesman helped us (and the third guy was polite and professional).Unfortunately, I don't remember any names. But one thing I do...
yelp.com - user review - 08/25/2009
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4.0 of 5 stars.
I have taken my car here for service 12 times in the past year and a half. Not a big fan of the Audi anymore, but I can say that the guys in the service department are very friendly and helpful. I...
yelp.com - user review - 08/21/2009
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2.0 of 5 stars.
Damn, I can't understand why they can't get their act together. Especially since I bought my Porsche from them! Here I am, first time Porsche owner, ready to give them my loyal service business, buy...
yelp.com - user review - 08/12/2009
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5.0 of 5 stars.
I'm sad that I no longer own my 2001 A4 (it was a piece of crap towards the end) but I had such fabulous people helping me there, that I am sincerly going to miss them. Paul helped me the first time I...
yelp.com - user review - 08/12/2009
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2.0 of 5 stars.
I bought a 2007 Audi A3 here at the end of 2007. The only thing that brought them to 2 stars was the original sales process. I had done everything over the web and got the Internet sales person and...
yelp.com - user review - 08/03/2009
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5.0 of 5 stars.
"Superlative ass-kissing the customers, immaculalety clean shop, plenty of 80k and up eye candy to woo the rich folkEverything a high end auto dealer should be doing" 2 thumbs up
yelp.com - user review - 07/28/2009
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1.0 of 5 stars.
Own a Porsche? Go somewhere else for service. We took our relatively new Porsche in for routine service - at a costly $575 - so we expected as least somewhat decent service. It took forever to get...
yelp.com - user review - 07/17/2009
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5.0 of 5 stars.
Paul Medina is my Porsche service rep and he has treated me like a queen since 2005. Customer service is on point, from explaining service needed to buffing out a little scratch on my ride, he tries...
yelp.com - user review - 06/18/2009
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1.0 of 5 stars.
Uggh...the worst sales department ever! I bought my new, loaded Audi A4 Quattro here...what a mistake. The actual negotiation was fine and the salesman seemed really cool. The problems started when I...
yelp.com - user review - 06/16/2009
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2.0 of 5 stars.
I had Rector inspect my S4 right after I bought it (elsewhere). I showed up to pick it up because I was told it would be ready around 5:00 p.m. that day. The car was ready but my service manager had...
yelp.com - user review - 05/11/2009
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4.0 of 5 stars.
Very happy with the service although I wish it were free and that our TT never needed service! Must say Roger went out of his way make the car perfect before we got it back. No parking lot makes it a...
yelp.com - user review - 04/18/2009
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4.0 of 5 stars.
This review will be for service as Rector is the local dealer near me in San Mateo, i have nothing to say about the sales people which do not seem to be on the popular side.As for the service I have...
yelp.com - user review - 04/15/2009
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3.0 of 5 stars.
Came here with the BF one weekend to take a look at the Audi's.. They didn't have much of a selection? I'm not sure because it took us 5 minutes to find the entrance to the Audi showroom...which I...
yelp.com - user review - 04/13/2009
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2.0 of 5 stars.
Just purchased a 2007 audi from a private owner and decided to bring the car in for some issues with the MMI (kept fading in and out and couldn't connect phone via bluetooth). Dealt with Roger who is...
yelp.com - user review - 03/28/2009
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5.0 of 5 stars.
I recently brought my wife's Audi TT in for service and was assisted by George Demos. He truly cares about the customer and was very helpful in both setting up the appointment, calling with a status...
yelp.com - user review - 03/18/2009
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5.0 of 5 stars.
I bought my Audi TT from Royal, but didn't want to take it there for service as I read all these awful yelp reviews and didn't like them much anyway when I bought it. Advanced Audi told me to come...
yelp.com - user review - 02/08/2009
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5.0 of 5 stars.
I've only had positive experiences at Rector. My first visit was when I was car shopping last year. I came pretty close to buying one from them but got a slightly better deal at Carlson. The salesman...
yelp.com - user review - 01/03/2009
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5.0 of 5 stars.
Rector detailed our family car spectacularly... They managed to reach every crack and crevice, AND they even took everything out of the center console and in the glove box. Now that is what I call...
yelp.com - user review - 12/21/2008
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5.0 of 5 stars.
I have an older A4 that I didn't purchase here. Anyhow, I've been here to purchase parts to fix up my own A4 and have been treated well from the guys at the parts counter. They have an online...
yelp.com - user review - 12/11/2008
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1.0 of 5 stars.
Just the facts:- Bought my car from them new in 2005- They didn't install the front license plate holder- Got a ticket for not having front license plate- Called them to ask for it to be installed....
yelp.com - user review - 12/02/2008
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2.0 of 5 stars.
I've been a Rector customer over several years with three different Audis. My most recent experiences have been poor. Our Audi A4 (which we purchased from Rector as a slightly used "dealer loaner")...
yelp.com - user review - 08/11/2008
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5.0 of 5 stars.
I dealt with Devin in the service department, and he got me the part I needed and even had it shipped to me since I'm a couple hours away from Burlingame. Thanks Devin!
yelp.com - user review - 08/05/2008
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3.0 of 5 stars.
In the recent past I have had a very good experience with the service department. Attentive, helpful and just efficient. They are higher than elsewhere but if you can get a car with the service plan...
yelp.com - user review - 07/07/2008
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4.0 of 5 stars.
As an Audi owner for seven years, Rector has proven to be the best for Sales and Service compared to Diablo Audi, Carlsen Audi, Stevens Creek Audi, Oakland Audi, and Livermore Audi (Oakland &...
yelp.com - user review - 06/28/2008
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4.0 of 5 stars.
So far my experience with Rector has been a good one. I can only speak from the service side of the business though.Key reasons for my rating:-Friendly staff-Large and very nice service area...
yelp.com - user review - 06/03/2008
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1.0 of 5 stars.
They get the prize for the rudest sales staff. I dad to wait for over half an hour to get a simple answer on a Boxster I was interested in. The sales dept seems to be asleep at the wheel and would...
yelp.com - user review - 03/21/2008
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5.0 of 5 stars.
------Edit 3/31/08-------On a whim we visited Rector to learn more about the new A5/S5. After getting lost in the Porsche showroom trying to find the Audis, I saw the love of my life parked outside....
yelp.com - user review - 03/18/2008
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3.0 of 5 stars.
I can't really comment much about the sales side, as I've yet to purchase a car here. I will say that their showroom is smaller than I would prefer, with not a lot of on-site inventory to ogle. And,...
yelp.com - user review - 03/17/2008
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2.0 of 5 stars.
Love hate relationship I guess.I bought my car here on February 2003 and since my car is almost turning 5, it reminded me that I haven't yelped Rector Audi. Let's just say, I remember all the...
yelp.com - user review - 02/10/2008
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5.0 of 5 stars.
Think dealers are all awful? Rector is the exception that proves the rule. Of course you have to be wary of overcharging from any dealer if you are off warranty, but if you're looking for a...
yelp.com - user review - 12/26/2007
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3.0 of 5 stars.
Audi Service department - nice guys, but I don't think they really know what they are doing or maybe they are, just trying so hard to sell the stuff @ 400% markupNeeded a key to be made here, lost my...
yelp.com - user review - 10/24/2007
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5.0 of 5 stars.
Rector? Damn near killed her!This has nothing to do with the business. Just a variation of the best punchline ever...
yelp.com - user review - 10/24/2007
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4.0 of 5 stars.
Superlative ass-kissing the customers, immaculalety clean shop, plenty of 80k and up eye candy to woo the rich folkEverything a high end auto dealer should be doingAfter poking around on audiworld.com...
yelp.com - user review - 10/15/2007
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4.0 of 5 stars.
bought my new car at another dealer but took it here for service because it is closer.if you are looking for a service rep, definitely ask for roger. he's a great guy that really goes the extra mile...
yelp.com - user review - 09/18/2007
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1.0 of 5 stars.
Complete mess up: 1.) options ordered on the car not on the car. 2.) finance manager presented lease contract. all that was discussed and quoted was not there. higher lease factor, wrong sale...
yelp.com - user review - 07/22/2007
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1.0 of 5 stars.
If I could give them zero stars, I would. Ugh, where to begin with these people. I don't want to get into the details, but I will just say that the technicians and managers at Rector are the most...
yelp.com - user review - 07/09/2007
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2.0 of 5 stars.
I bought a 1997 Audi A4 from here in 2003 or so. The guy who sold it to us was kinda nice but I thought the car had problems. Sometimes when I would start it black smoke would come out of the exhaust...
yelp.com - user review - 03/26/2007
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5.0 of 5 stars.
Best dealer service experience everOur 2002 allroad needed some work done on it so I checked our Royal Motors in SF and Rector in Burlingame. The difference between the two was amazing. Rectors...
yelp.com - user review - 03/23/2007
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5.0 of 5 stars.
So far so good - service appointment was available immediately, Hector (yep, Hector @ Rector) in service was great (friendly, professional, took the time to go over things and take detailed notes),...
yelp.com - user review - 03/16/2007
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1.0 of 5 stars.
Absolutely never again.
yelp.com - user review - 12/19/2006
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1.0 of 5 stars.
The best way to describe our experience here is: brutal. We wandered onto the lot prepared to fork over some hard earned cash for the sweet S4. It was the weekend and we were dressed casually but not...
yelp.com - user review - 12/03/2006
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4.0 of 5 stars.
I took my Audi here for service recently and was very impressed. When pulled in, I was greeted by a member of the service dept. who led me all the way through the process. It turned out my broken CV...
yelp.com - user review - 09/15/2006
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1.0 of 5 stars.
I brought my Audi in for service on a recall. They had my car for over 2 months. Their mechanics are dopes. They get one star because their parts people are on the ball and some of the best to work...
yelp.com - user review - 03/20/2006
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First I was promised Kelley Blue Book price for my trade-in, but when we putting up the paperwork together for a new A3, the offer for my trade-in dropped dramatically 70%. I still wanted to buy the new car...
citysearch.com - user review - 10/22/2005
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1.0 of 5 stars.
First time in my life I've got a change to buy a new car and after long research online, I end up with an Audi A3. I decided to drive out of the city to Burlingame to this fancy looking place right on...
yelp.com - user review - 10/19/2005
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