Open List Home >> Burbank, CA >> Recreation & Sports >> Bicycle Sales & Service >> Bicycle Johns
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5.0 of 5 stars.
Their slogan, "serious cycling", pretty much sums up Bicycle John's. It's a high-end shop, where the whole place is like the mezzanine at Helen's SM. They don't have EVERYTHING, but they do have an...
yelp.com - user review - 09/27/2009
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3.0 of 5 stars.
I have been buying clothing and accessories from this shop for 5 years. Three times I have come shopping for bikes in the $4000-6000 range but ended up buying elsewhere. I felt like I was sometimes...
yelp.com - user review - 09/05/2009
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1.0 of 5 stars.
I would have to agree that the sales people at bicycle johns are pompous and rude, among other things. I have never experienced such terrible retail-sales service in my life. I think that they should...
yelp.com - user review - 07/17/2009
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1.0 of 5 stars.
My husband bought a bike from John awhile back and had a wonderful experience, he raved about John himself. Unfortunately our last 3 trips(this shop is about a mile from our house) to fit our new...
yelp.com - user review - 03/09/2009
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1.0 of 5 stars.
This has to be the worst and inconsiderate store I have ever try to business with. I attempted to make special order from this store. First it took me a while to get some associate to help me, then...
yelp.com - user review - 03/06/2009
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5.0 of 5 stars.
Don sold me my pinarello and gave me the 5 star service, everything from taxingly fitting the bike, to even showing me how to ride with clips. These guys are experts and really know the ins an outs of...
yelp.com - user review - 03/06/2009
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4.0 of 5 stars.
I recently bought a vintage street bike and needed to pick up some basics. I went in to grab a new front light and lock. The shop is full of big bike geeks who are pretty friendly and knowledgeable....
yelp.com - user review - 02/09/2009
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1.0 of 5 stars.
Many of my friends have bought bikes from John, so I thought I would give it a shot. This time a mountain bike was on the menu. I went, I tested, everything was good. They even gave me a test bike...
yelp.com - user review - 01/30/2009
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5.0 of 5 stars.
Stripped.Just got back from my first visit to Bicycle Johns. I wanted to write this review while my experience was still fresh in my mind. But before I wrote my review, I read those 1 star reviews...
yelp.com - user review - 11/08/2008
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I was put off by some of the negative reviews about this place but I decided to give them a shot after being referred to them by a guy at Glendale Cyclery. I figured if they've got the respect of the cycling...
citysearch.com - user review - 09/24/2008
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4.0 of 5 stars.
these guys really treat you right.super knowledgeable and amazing service with sales. willing to spend time with you to figure whats best for your riding needs and wont try to sell you something for...
yelp.com - user review - 08/19/2008
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3.0 of 5 stars.
I'd give 5 stars for sales. Very helpful in getting a bike, 3 stars for mechanics- reasonably price and ok repair, but 1 star for wheel I had built there. It got out of true in a week. Don't recommend...
yelp.com - user review - 07/23/2008
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I went here on the recommendation of an experienced triathlete to get what I needed for my first triathlon. They offer "tri-packs" which include almost everything you need for the race, including bike, wetsuit, helmet... The service is slow, but most employees are experienced (even though they want to talk for hours about details a beginner can't understand). I placed my order and was told that my bike and wetsuit would be ready in a week. A week later I called and was told the order hadn't been placed, since I hadn't put down a deposit. No one told me I needed to do that. I returned, gave them several hundred dollars and was told it would be another week. Five weeks later, after placing several phone calls and never hearing back, I was finally told my bike and wetsuit were ready for pick up. When I got there, the pedals and handlebars were not installed. I had to go BACK (now my 4th visit). On my second bike ride, the pedal came off, a mile into the ride, and when I had a professional (not a Bicycle Johns employee) fix it, he could tell that the bolt had not been properly tightened with a wrench. It seemed the salesperson only hand-tightened the bolt. I'm lucky it was only a mile into the ride and that I wasn't injured when the pedal flew off. I will never go back and strongly recommend that you don't waste your time and money there.
openlist - user review - 07/09/2008
1.0 of 5 stars.
This was a couple years ago before I found yelp. I went to this shop because they sold Moots, a very $$ titanium bike. I wanted to compare merlin, litespeed and CF bikes. (Moots by far had the most...
yelp.com - user review - 06/09/2008
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Went to this bike shop the other day, but I was a little disappointed because they were advertising a big sale, but when I got there everything was grossly overprice and they had a bin with cycling gear not...
citysearch.com - user review - 04/03/2008
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4.0 of 5 stars.
A friend recommended Bicycle John's for wheelbuilding after I had some iffy results from a few other shops and have to give them a very high rating for the results. My experience only extends to this...
yelp.com - user review - 04/03/2008
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This place is near work so sometimes I'm forced to go there for an emergency part, but I don't enjoy it. Maybe I need to be a professional road racer to get good service, not sure. That's the impression I got...
citysearch.com - user review - 02/20/2008
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I've been cycling for over two years now and this is by far the best place I have found for repairs outside of going to the West side. They can get busy, so call ahead to see if they can look at your bike. I...
citysearch.com - user review - 08/27/2007
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5.0 of 5 stars.
A two-story bike store! I'd been looking for an affordable hardtail to get into and found their sister shop in Northridge. It was there that I saw a bike I liked, but it was out of my price range. The...
yelp.com - user review - 07/30/2007
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5.0 of 5 stars.
I bought my bike from these guys last year. It's a cheap bike ($1100) for a place like this where carbon fiber racers are the main event, but they still took great care of me and recognize me a year...
yelp.com - user review - 01/30/2007
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5.0 of 5 stars.
Great place for bikes, accessories, triathlon related stuff, and general help and service. I love their tent sales. Tons of clothes and eq. They have wetsuits for triathletes as well as things like...
yelp.com - user review - 10/26/2006
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4.0 of 5 stars.
I like this shop... it's not the closest to home, or work, but the staff are really nice. When I first started riding I needed new tires. So I took my wheels off and went into the shop. They asked if...
yelp.com - user review - 09/20/2006
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Went in to get some help getting my bike fixed and all I got was a lot of double-talk. Bicycle John is not a very friendly guy. He reminds me of the lead character in Curb Your Enthusiasm. It may be funny to...
citysearch.com - user review - 07/31/2006
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I had to bring my bike in three times for repairs that could have been dealt with all at once, paying extra each time. Not recommended at all.
citysearch.com - user review - 11/07/2005
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