Open List Home >> Buffalo, NY >> Shopping >> Clothing >> Women's Apparel >> Bridal Chateau Inc
As any bride I ended up being in the dress shop several times after I finally chose the right dress. i had various experiences in this shop depending on who was there working. When I went for my first fitting...
weddingwire.com - user review - 11/02/2008
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I was in love with my dress, it was a little pricey but I guess that is what wedding dresses run. My girls dresses came in with ample time and Bridal Chateau even resized one of the dresses from a 10 to a 4...
weddingwire.com - user review - 10/29/2008
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I had an overall good experience at Bridal Chateau. I live in North Carolina, but my wedding was in New York. I had decided on my wedding gown down in NC, but I did not want to purchase it there and travel...
weddingwire.com - user review - 10/05/2008
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I was an out of town bride and I had a great experience with Bridal Chateau! I went in 1 year prior to my wedding and bought the 2nd dress I tried on - although I tried on 8 that day! Janice was great, just...
weddingwire.com - user review - 10/04/2008
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The ladies at Bridal Chateau are very helpful, especially Sandy. It's best to make an appointment for a Saturday, but you can usually get in if you don't. The ladies are great at giving you compliments and it...
weddingwire.com - user review - 09/21/2008
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Beautiful Dress! Great service!
weddingwire.com - user review - 09/17/2008
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-best customer service i found anywhere in the buffalo area. they really make you feel special and are patient with you. HUGE selection of dresses including the latest styles you won't find anywhere else. I...
citysearch.com - user review - 08/13/2008
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They are wonderful to you until you pay for the dress. After that, the experience was a nightmare!! I would never recommend Bridal Chateau.
weddingwire.com - user review - 08/12/2008
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I had a good experience at Bridal Chateau. They were easy to work with and everything turned out the way I wanted. One of my girls had an issue with her dress size, but other than that it was good.
weddingwire.com - user review - 08/05/2008
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I got my dress at the Bridal Chateau and it was considerably cheaper than other bridal shops which was great. The problem with them was that the woman measured me for a larger size than necessary. Once I was...
weddingwire.com - user review - 07/31/2008
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Had difficult time with my moms dress, with thte down payment, but they took care of that after a few phone calls, my dress was absolutley gorgeous! Jewlery was nice as well
weddingwire.com - user review - 07/21/2008
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When I first went in, they were really busy. The seamstress, Sandra?, actually helped me looked at dresses. She was great-- I actually bought the first dress I tried on, but we went through others to make sure...
weddingwire.com - user review - 07/12/2008
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I purchased my wedding gown as well as all the bridesmaids dresses here, and would recommend it to anyone who is in the market. Very friendly salespeople!
weddingwire.com - user review - 06/12/2008
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The service was great until we purchased the dress and the staff did a complete 180. I would never recommend this place to a friend or even an enemy. This experience should have been a great one, instead I am...
citysearch.com - user review - 06/03/2008
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This is definitely not the place to shop for any kind of a dress. Complete satisfaction is what you should be looking for when spending lots of dollars. I get better respect at Walmart! Unfortunately most...
citysearch.com - user review - 06/03/2008
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Ladies are sweet as pie when you are shopping for a dress. You are the most beautiful bride they have ever seen. Everything is roses up until the time you purchase the dress. After they have your signature and...
citysearch.com - user review - 06/03/2008
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I visited this store 3 times for a Prom dress. The first time the service was great because they had such a large selection. Second time the sales associates couldn't take the time with me since it was a one...
citysearch.com - user review - 05/22/2008
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Loved Bridal Chataeu, especially Amy...she is so nice! They treat brides very special. There is one unfriendly clerk though but everyone elses great attitude makes up for it! I would recommend them. My dresses...
weddingwire.com - user review - 05/15/2008
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I drove an hour and 1/2 into buffalo looking for a dress by Da Vinci that i had been loooking for everywhere and i found it at Bridal Chateu. The dress looked very nice, but i did not buy it becuase after...
citysearch.com - user review - 05/14/2008
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I went to the Bridal Chateau for my wedding dress and the first time I went they were very busy, not much help, and the sales lady didnt seem to know ANYTHING about the dresses or styles, but they had the dress I wanted so I put 500 down on my dress and ordered it. THEN I went back a few months later with my bridal party and encountered the owner Ellen..She was by far the RUDEST person I have ever met. She discriminated against my bridesmaid because she had her son with her and refused to even let him in the dressing room, then she ask us to leave and take our business elsewhere.He wasnt even doing anything wrong!! I could understand if the kid was acting up but he wasnt! When I said fine, can I have my money back she told me and I quote " I wish I could give you your money back because I dont want your business but you signed A promissory note to pay the rest, so legally if you dontpay the rest I will sue you" I was shocked!! SHE was the one who told me to leave and take my business elsewhere!! She said "go ahead and hire an attorney I dont care" I cant beleive she can run a business..or even get customers acting like that. PLEASE dont make the same mistake I did...
openlist - user review - 05/14/2008
I won my dress, but had planned to purchase from this vendor so I took my luck to them for alterations. They seemed very disappointed that I was not buying my dress with them and it seemed that my costs...
weddingwire.com - user review - 04/13/2008
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I'd already looked all over for a wedding dress and I was ready to talk myself into one since I hadn't found anything that I LOVED. This was my last option since it was far away for us. But as soon as I walked...
citysearch.com - user review - 03/26/2008
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Great people and awesome selction of dresses.
weddingwire.com - user review - 02/13/2008
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I purchased my dress 'off the rack' from Bridal Chateau and I'm very pleased with it. I came in on a busy Saturday in September and they were able to show me the exact dress I wanted. The one they had in stock...
citysearch.com - user review - 01/27/2008
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I had the most AWFUL experience here! The owner, Ellen, is the RUDEST woman you will ever encounter. I put a deposit on a dress and I just needed to decide on the white or ivory color. However, the owner...
citysearch.com - user review - 01/09/2008
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nice place
citysearch.com - user review - 12/20/2007
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This shop has a good selection of dresses and the staff were helpful.
weddingwire.com - user review - 11/12/2007
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My sister, is recently in a wedding . The bride bought her dress from here. As told before ordering, if all the girls got the dress there they would give a discount to each. All purchased dresses from there....
citysearch.com - user review - 07/23/2007
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This was by far one of the best bridal shops that I went to. They were extremely friendly and had no pressure service. They found the perfect dress for me!
citysearch.com - user review - 02/28/2007
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This was a nice bridal shop with a decent selection and good prices. They were very helpful and did not try to push me into making a purchase. I did not buy my wedding dress here but I would still recommend...
citysearch.com - user review - 11/30/2005
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They have the world's most rude, condescending sales girls ever. They totally botched alterations I had done on a bridesmaid dress and then had the audactiy to tell me that's the way it's supposed to look. I...
citysearch.com - user review - 11/08/2005
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