Ulta Cosmetics

User Reviews of Ulta Cosmetics

Yelp.com Review - by Ericka A.

4.0 of 5 stars. Quality beauty products are expensive; however, the keyword is quality. Ulta offers name brand cosmetics for reasonable prices. You have to take into account that most of the things you buy here are...
yelp.com - user review - 10/05/2009
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So rude, jump through hoops to use coupons

Ok so the SUPERVISOR is very rude! The employees are WORSE! Won't let you use coupons and then to give insult to injury they make you feel dumb for not reading the fine print! Instead of just saying do you want more time to shop they just look down on you like your stupid for not checking out the coupons fine print! If you tell them I just won't shop here they just say thats fine and could care less. All this went on in front of the manager and she did not even care! I was basically told I am dumb for not taking the time to read a coupon, then when I said fine cancel my $100 order they said thats fine like they did not even care. All this could've been handled better if they were just polite and asked me to find something else I liked that the coupon could've worked for instead of putting me down. Not the first time this has happened. You know how they say you can return an item if it does not work for you? LIES! I ordered online an ulta product. By accident they sent me the wrong flavor. I was in the store area so I went to just exchange it I never even opened it and they gave me a hard time! I just purchased it online had my recipt and the top was taped closed from the online store never opened just wanted a different flavor and they looked down on me like I was trying to get something for free. Seriously learn how to be polite to customers!
openlist - user review - 10/04/2009

Love the Salon Hate all the phone promo!!!!

I love Danielle and Cari, they both provide excellent service. I dislike the fact that the salon does not have a direct number. Before you can reach the salon you have to listen to the long intro for the store than you have to press 2 to get directed to the salon, and they are made to say a long opening intro as well. I really do hate calling. I wonder if this costs them business??
openlist - user review - 06/13/2009

Waxing

I have been seeing cari for my eye brows for two years and I am always satisfied!! I can't speak for anything but her and the wax!
openlist - user review - 03/02/2009

on hold for over ten minutes

As Im typing this I have been on hold for over ten minutes to try to book an appointment at the salon. Its 11:30 on a monday, theres no way they could be so busy that SOMEBODY can't answer the phone. RIDICULOUS.
openlist - user review - 06/17/2008

Girls love it! by Debbie G. at InsiderPages

My daughters love shopping here. Their selection is enormous with every beauty product you can imagine needing. The prices are good and quantities plenty.
citysearch.com - user review - 10/02/2007
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Ulta - Women will love this store by Cheryl Z. at InsiderPages

You will love this store. It has everything you need for cosmetics, hair, nails, etc. A really nice and affordable salon. They also do make overs and make up for special events. You probably pay a bit more...
citysearch.com - user review - 09/19/2007
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