U Haul Company

User Reviews of U Haul Company

Yelp.com Review - by Kate G.

1.0 of 5 stars. I will never use U-Haul again for the rest of my life.The manager George is incredibly condescending and accused me of lying when I called to report an incident at his store.I called to confirm my...
yelp.com - user review - 09/28/2009
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Yelp.com Review - by Eli M.

1.0 of 5 stars. I needed a truck to move to my new apartment in Somerville on September 1st. Knowing that everyone in Boston needs a truck on 9/1, I called U-Haul in mid-July. I was put on hold for 20 minutes, and...
yelp.com - user review - 09/09/2009
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Yelp.com Review - by Jeff W.

5.0 of 5 stars. I needed a moving truck to buzz up to the hometown in NH and back. That's 4 hours driving -- at a buck a mile. $250, not cheap.I did the res online... Said I'd need it for 10 hours. checked my email...
yelp.com - user review - 09/06/2009
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Yelp.com Review - by Calvin H.

2.0 of 5 stars. This was the best experience I've ever had at three different U-Haul locations. Note it's still only a two-star review. They get props for actually having the truck I reserved at the right time and...
yelp.com - user review - 08/31/2009
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Yelp.com Review - by Niquey R.

1.0 of 5 stars. These people (U-Haul Brighton) will nickel and dime you. They charged me a $25 cleaning fee stating I had food spilled in the cab, fries, etc. We cleaned the cab when we dropped it off. They...
yelp.com - user review - 08/05/2009
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Yelp.com Review - by Jason C.

2.0 of 5 stars. I've rented from this location a few times. I will commend them on cleaning up their act, at least when the assistant manager is working. It's possible that on days he's not, that they're back to...
yelp.com - user review - 07/01/2009
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Yelp.com Review - by Todd B.

1.0 of 5 stars. Awful. Some of the worst customer service and organization ever. I know that everyone wants to rent the trucks at the same time but this place will tell you that you have a reservation and then simply...
yelp.com - user review - 06/19/2009
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Yelp.com Review - by Rachel E.

1.0 of 5 stars. I've rented from this location twice. The first time was ok (this past March). There was one couple in front of me but it took about ten minutes before I was even greeted. The guy working with the...
yelp.com - user review - 03/30/2009
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Yelp.com Review - by Christopher M.

2.0 of 5 stars. This UHaul is, by geography, the dominant agent for renting moving trucks in a neighborhood where half the population moves at least once a year. So minor perks like 'organization,' 'customer...
yelp.com - user review - 09/10/2008
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Yelp.com Review - by Roni E.

3.0 of 5 stars. I can't believe I'm the first one to write a review on U-Haul considering the amount of college students that move around here all the time. At any rate, I had first called the location requesting a...
yelp.com - user review - 07/15/2008
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