Herb Chambers BMW

User Reviews of Herb Chambers BMW

Yelp.com Review - by donna a.

1.0 of 5 stars. I bought a used 740il bmw with less than 40,000 mi.on it and the experience buying was ok,but I tend to believe that was due to my having excellent credit at the time. When very lil miles later iI...
yelp.com - user review - 10/16/2009
Full Review »

Yelp.com Review - by Kevin G.

1.0 of 5 stars. Terrible. They try to scam you for every dollar, mislead you and try to pad up the bill as much as they can. I had been going to them for 4 years and because its a new car, I just paid for regular...
yelp.com - user review - 10/15/2009
Full Review »

Yelp.com Review - by christina a.

5.0 of 5 stars. I have to echo Holson's review. I also had Nick Lagas as my sales advisor and he was amazing! There was no BS. He gave me such a great deal. I'm sorry that Lacey P. had a bad time at BMW with...
yelp.com - user review - 09/03/2009
Full Review »

Yelp.com Review - by Rylan H.

2.0 of 5 stars. I bought a car there in 2004, and had a pretty good experience. BMW service is usually exceptional (esp. while on warranty). They serve coffee, have wifi, a TV etc. Not bad.During my first repair...
yelp.com - user review - 07/22/2009
Full Review »

Yelp.com Review - by Jeffrey B.

4.0 of 5 stars. Ouch, I couldn't believe the bad reviews that are here. Maybe I am one of the few lucky ones. I bought 2 MINI's from HC MINI, and I have never, ever had a complaint about them. The service manager,...
yelp.com - user review - 04/28/2009
Full Review »

Yelp.com Review - by george n.

1.0 of 5 stars. I am very sorry to say this establishment is of poor quality. There Repair shop is as crooked as there sales staff. If you ever needed parts for your car you will be in for a rude awakening they will...
yelp.com - user review - 04/27/2009
Full Review »

Yelp.com Review - by Leigh I.

1.0 of 5 stars. I own a Mini, which was purchased from Mini of Peabody. When I bought my Mini, I lived in Brighton. Now that I live out west, I still take my Mini to Peabody, although Herb Chambers is an hour...
yelp.com - user review - 04/27/2009
Full Review »

Check with the Better Business , before shopping here

How many times should you bring back a new car for the same problem? I know the parts made in china and need to be shipped via Germany. Oil change $385. The car has been in the shop now for over 7 weeks trying...
citysearch.com - user review - 03/24/2009
Full Review »

Yelp.com Review - by Sammi N.

4.0 of 5 stars. I have NEVER had bad experience here. This is my second MINI cooper, and I wouldn't go anywhere else but Herb Chambers MINI. Rich, my sales rep (twice), is on top of his game, and very laid back and...
yelp.com - user review - 01/19/2009
Full Review »

Yelp.com Review - by Charles T.

4.0 of 5 stars. First of 2 reviews for HC BMW. This review concerns my leasing of a new 2008 335i. I gve 3 stars for the lease process. Went in expecting the full court press, but had done my homework, so the end...
yelp.com - user review - 12/18/2008
Full Review »

Expensive but you get what you pay for by Charlotte C. at InsiderPages

I find the service expensive (duh, it's a dealer) so I wouldn't say, get my oil changed or some other minor maintenance done here but for larger jobs I trust them. They have great customer service, give...
citysearch.com - user review - 11/21/2008
Full Review »

Yelp.com Review - by Alex L.

4.0 of 5 stars. Leased a 2009 MINI Cooper S in early October 08. Sales manager was a little aloof, but otherwise the sales team was great. We were in need of a car fast and were flexible in terms of features, so they...
yelp.com - user review - 11/10/2008
Full Review »

Yelp.com Review - by Megan M.

4.0 of 5 stars. Interested in a mini (as well as a civic, a civic hybrid, and a prius), I visited Herb Chambers Mini. I'm not sure of the salesman's name, but I think it was Richard Tran (he was Asian). He was...
yelp.com - user review - 09/20/2008
Full Review »

Yelp.com Review - by Shan C.

4.0 of 5 stars. I certainly was stressed after years of wonderful care at BMW in St. Louis to start over with a new service team. My first few visits I was never super impressed with the customer service here, but...
yelp.com - user review - 09/18/2008
Full Review »

Yelp.com Review - by Lacey P.

1.0 of 5 stars. Wow. WOW. Car dealers are sleazy, but this takes the cake. They would not let us test drive a BMW 3-series. Instead, they jumped right into financing (which, btw, they were fucking us on). Well, how...
yelp.com - user review - 08/23/2008
Full Review »

Yelp.com Review - by harry p.

4.0 of 5 stars. With a digital prompt on the dash telling me I was 350 miles away from a Mini inspection, I made a following week appointment for their two hour 25,000 mile look see at every weld, belt, hose, wire,...
yelp.com - user review - 08/07/2008
Full Review »

Yelp.com Review - by Loan P.

1.0 of 5 stars. I have no choice but to go here for my tune ups and oil changes since my car is still under warranty and those are free. A few months ago my passenger side mirror was knocked off and so I took it to...
yelp.com - user review - 07/30/2008
Full Review »

Yelp.com Review - by Steve s.

2.0 of 5 stars. As legend has it, Herb Chambers owned a copier franchise and sold it. One day he was looking to buy a car, and was so mistreated by the staff, he bought the dealership.I respect that kind of grit, so...
yelp.com - user review - 06/30/2008
Full Review »

Yelp.com Review - by Dave L.

4.0 of 5 stars. I have thus far had a positive experience with Herb Chambers MINI. I am currently leasing a '07 cooper...After going for a test drive around the BU area, I decided to order one with the 6 week delay....
yelp.com - user review - 06/22/2008
Full Review »

Poor service!

Nice sale guy, Sheraz. Service is extremely spotty. I would recommend driving out to Foreign Motors West. Service department is overwhelmed at HC. Often can't get a straight answer from anyone.
citysearch.com - user review - 06/08/2008
Full Review »

Yelp.com Review - by G N.

5.0 of 5 stars. I had a great experience here! My husband and I went in just hoping to test drive a BMW, and came back home with a great car! We were both dressed like slobs, but that didn't stop our wonderful sales...
yelp.com - user review - 06/02/2008
Full Review »

Yelp.com Review - by allison r.

1.0 of 5 stars. Ugh, gross. Let me tell you about my first visit to this craphole.My friend and I walk abound for 15 minutes-- no joke-- and not a single sales guy approaches us. You'd think make side comments like...
yelp.com - user review - 05/23/2008
Full Review »

Yelp.com Review - by jeremy k.

1.0 of 5 stars. so this is how the story goesme: id like to look at a miniahole:uh ya, if you want, put down 4k and the waiting list is till augustme: wouldnt it be nice to see the car first?douch: huh?me:smell yano...
yelp.com - user review - 05/23/2008
Full Review »

Yelp.com Review - by Jen T.

1.0 of 5 stars. I don't know what it is, but every time I have to go here, I get the urge to flee the country. I hate calling, I hate going, I hate having to deal with their crap. First off, they won't give you a...
yelp.com - user review - 05/20/2008
Full Review »

Yelp.com Review - by N R.

1.0 of 5 stars. What a joke of a dealer/service center. I WILL NEVER TAKE MY BMWs HERE AGAIN. I've had problems with the other HC dealers next door...I should have taken that as a clue not to go here. My service...
yelp.com - user review - 05/14/2008
Full Review »

Fast and Excellent service

My BMW had been through a rough winter of potholes and needed a lot of under carriage work done along with other service needed. They fixed my car like new in less than two days. It was expensive - but these...
citysearch.com - user review - 05/08/2008
Full Review »

Yelp.com Review - by Kai P.

1.0 of 5 stars. I bought two cars here within 5 months. The second car (Z3 2.8) was a lemon - flat out. Bought it with 5K miles and noticed after 2 weeks that the brand new rear tire was worn down due to a misaligned...
yelp.com - user review - 03/22/2008
Full Review »

Aggessive sales

I went in for a test drive, everything was good, some small annoying details like: I waited for 15 minutes for the car to be ready because the sales man needed a cigarette breaks (without letting you know...
citysearch.com - user review - 03/18/2008
Full Review »

Yelp.com Review - by T O.

1.0 of 5 stars. I would never buy a car here. My husband and I went in on Sunday the 13th to literally buy an '08 X3. We went in, the receptionist did not even look at us. The X3 was the first car in the showroom. We...
yelp.com - user review - 01/13/2008
Full Review »

Yelp.com Review - by Jessie S.

3.0 of 5 stars. This review is for the auto body shop side of things, not the sales side. I have a general dislike of mechanics. I guess I should actually say I have a "distrust" of mechanics. And I hate bringing...
yelp.com - user review - 01/03/2008
Full Review »

Yelp.com Review - by Phil W.

1.0 of 5 stars. I bought a Honda from Herb Chambers years ago, and every interaction I had there felt slimy. Not to mention the numerous fuck-ups from the service department - like the time they replaced my CD...
yelp.com - user review - 10/02/2007
Full Review »

ABSOLUTE WORST CUSTOMER EXPERIENCE EVER

WE WERE TOTALLY IGNORED BY THE SECRETARIES AND SALES STAFF. We are 2 working doctors who walked in one slow afternoon, perhaps 2 to 3 customers milling around. From the secretaries at the door to the sales...
citysearch.com - user review - 09/17/2007
Full Review »

Yelp.com Review - by Chad A.

5.0 of 5 stars. I had a very positive experience here. First off, they gave me more on trade for a junk Explorer than the Ford dealer would. I went after seeing an ad in the globe. Salesman was nice, test drive...
yelp.com - user review - 07/08/2007
Full Review »

Excellent Customer Service

As a first time car buyer, I was very intimidated by the process and really needed as much information as possible. I knew I wanted a Mini but had no idea what the difference was between a lease and ownership....
citysearch.com - user review - 04/06/2007
Full Review »

Yelp.com Review - by d f.

1.0 of 5 stars. I agree with Brendan above! Chambers controls much if not all of the inventory flow of BMWs and half of the other car brands in Massachusetts. Ernie Boch Jr. controls the other half. They have...
yelp.com - user review - 01/20/2007
Full Review »

Terrible service

they have the worst service ever! seriously the WORST WORST! If you are looking for BMW dealers, this place IS NOT WHAT YOU WANT IT! DO NOT GO THERE!
citysearch.com - user review - 12/07/2006
Full Review »

Yelp.com Review - by Julian H.

1.0 of 5 stars. Holy crap--world's most expensive oil change. And the service is nothing to write home about.I bought my Mini out in Peabody a few years ago, because the folks at Herb Chambers didn't have any...
yelp.com - user review - 10/19/2006
Full Review »

Yelp.com Review - by So S.

4.0 of 5 stars. Nice and friendly staff. There are only two MINI dealers in MA (one in Peabody too). They are more familiar with BMWs than they are with MINIs with the exception of the one and only MINI service...
yelp.com - user review - 05/03/2006
Full Review »

Good service, but on the slow side

I had to get my car towed to this Herb Chambers BMW, which has a very convenient location. Unfortunately it took them a long time to diagnose my car's problem, and were even wrong the first time so t...
judysbook.com - user review - 09/23/2005
Full Review »