Beverly Hills BMW

User Reviews of Beverly Hills BMW

Yelp.com Review - by james k.

2.0 of 5 stars. erm.... not so sure anymore.I have taken my 2006 BMW 330i (purchased at that very dealership) to BHBMW several times, and they have (up until the last time) frankly been lovely to deal with. Laurie...
yelp.com - user review - 10/01/2009
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Yelp.com Review - by Beau B.

5.0 of 5 stars. Beverly Hills BMW is by far the best new car dealership I've been to. It's not the biggest or the fanciest, but they are friendly, honest and willing to make a deal. I researched a lot before buying...
yelp.com - user review - 09/12/2009
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Yelp.com Review - by Jessica S.

4.0 of 5 stars. I decided to buy the 335i convertible, they had exactly what I wanted I just got my new car a week ago in black and I absolutely love it the car is my baby and I loved test driving it but I know I'll...
yelp.com - user review - 09/01/2009
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Yelp.com Review - by stephanie a.

5.0 of 5 stars. I am blown away by some of the remarks here! I have 2 cars from them and have been thrilled with the service that received from them. First off, the sales people were friendly and not too...
yelp.com - user review - 08/21/2009
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Yelp.com Review - by Max Y.

5.0 of 5 stars. I just went there today because my check oil light was on, not only did they let me know I was just low on oil and did NOT need a service at this time but they topped off my oil and washed my car for...
yelp.com - user review - 08/12/2009
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Yelp.com Review - by George L.

3.0 of 5 stars. Well, if you're lucky enough to have a BMW. I would like to recommend BMW of Beverly Hills.At this dealer it seems that the staff is a little more eager to please their clients than most other dealers...
yelp.com - user review - 08/02/2009
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Yelp.com Review - by Tara P.

5.0 of 5 stars. **That's very cool of you, Seth, to offer a free detail on my car. How do I go about doing that? I am due for a service again...THANKS!**I took my BMW here to get serviced because of the scary...
yelp.com - user review - 07/31/2009
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Yelp.com Review - by Ryan J.

2.0 of 5 stars. It was tough to decide how to rate Beverly Hills BMW. All of the experiences that I've ever had with the sales department have been totally reasonable. Their prices are good (especially considering...
yelp.com - user review - 07/01/2009
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Yelp.com Review - by Doug A.

1.0 of 5 stars. OMG this place is the worst. After paying a ridiculous amount of money for my M3 convertible, it was in the shop at least once a month for the first two years I owned it. Things were NEVER fixed...
yelp.com - user review - 06/29/2009
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Yelp.com Review - by Felicia M.

4.0 of 5 stars. Went to this place three times. First time for routine service was a-ok, second time was to replace the oxygen sensor and let me tell you that it is *impossible* to get a hold of the guy. Third time's...
yelp.com - user review - 06/29/2009
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Yelp.com Review - by A K.

2.0 of 5 stars. I am just mentioning what my car buying experience was like, you do the judging. Pros:- 2 weeks ago, I went in a hurry at around 3 pm and drove off with a certified pre-owned car, at around 8pm.- Got...
yelp.com - user review - 06/16/2009
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Yelp.com Review - by mimi c.

1.0 of 5 stars. Easily one of the worst dealerships: rude and unprofessional. And I agree with one of the other yelpers that said "are they writing reviews about themselves". Did anyone notice that nearly all the...
yelp.com - user review - 05/29/2009
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Yelp.com Review - by Allison H.

1.0 of 5 stars. I can't speak for the sales department, but the service department is terrible. They lost my car. I called to check and see when I could pick it up and they said they couldn't find it. It was...
yelp.com - user review - 05/28/2009
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Yelp.com Review - by Gary S.

5.0 of 5 stars. One of the great things about owning a BMW is service. Don't need it very often, but when I do, I want it quick, thorough and easy on my wallet. Beverly HIlls BMW has been my dealer of choice for five...
yelp.com - user review - 05/23/2009
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Yelp.com Review - by Will T.

1.0 of 5 stars. This place has the worst service dept ever. My 08 M3 had the "engine oil is low" warning on the dashboard and since I live only few blocks from this place, I stopped by to see if they can fix it...
yelp.com - user review - 04/24/2009
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Yelp.com Review - by chris p.

1.0 of 5 stars. If I could give it a half a star and get my money back, that would be great. WORST SERVICE DEPARTMENT EVER CREATED BY HUMANS!!! They did a lousy job on my tune-up/maintenance while charging me over...
yelp.com - user review - 03/25/2009
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Yelp.com Review - by T R.

1.0 of 5 stars. I came in and asked them to mount my license plates, which should have been a simple task. Instead, they broke my brand new 2009 BMW.We asked around for someone who could help us, but no one seemed to...
yelp.com - user review - 03/16/2009
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Yelp.com Review - by Carrie W.

5.0 of 5 stars. Three weeks ago I went to Beverly Hills BMW to get my new car! It worked out well. It was fast and easy (well as fast as buying a car can be) - Since I knew what I wanted, I was able to go over most...
yelp.com - user review - 03/06/2009
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Yelp.com Review - by Ryan W.

2.0 of 5 stars. I brought my '04 e46 for the dreaded Inspection II to BH BMW. Their website appointment service is a little flunky, but I managed to get an appointment time. They don't offer courtesy cars so I had...
yelp.com - user review - 01/11/2009
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Yelp.com Review - by Gary B.

1.0 of 5 stars. I am disgusted by how bad Beverly Hills BMW is. One star is too many.Short version: BH BMW will cause extensive physical damage to your car and refuse to financially compensate you or fix it. And...
yelp.com - user review - 01/10/2009
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Yelp.com Review - by dave e.

1.0 of 5 stars. If I could give it less than 1 star I would. Their service department is entirely rude, unprofessional, and slow to respond. I had the car towed on Monday because the tire on our new 328i w/sports...
yelp.com - user review - 01/07/2009
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Terrible

Terrible. Unbelievably awful. They try to wear you down and take forever to answer a simple question. All the people there seem depressed and unhappy and they won't sell cars at fair prices. They act like...
citysearch.com - user review - 01/01/2009
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Yelp.com Review - by pauline c.

4.0 of 5 stars. this review is for the service center. it is very busy in the morningsthought i had a flat, but turns out i was just low on air. they quickly refilled the tires and sent me on my merry way.
yelp.com - user review - 09/15/2008
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Superb Sales and Service

My first experience with Beverly Hills was awesome. Another dealer cound not get the repairs right on my 5 series and I brought to Bev Hills. The service manager got involved and made sure everything was done...
citysearch.com - user review - 09/12/2008
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So Bad it's almost comical: Update

Update: THey still haven't gotten my plates four nonths later. First they told me the DMV paperwork was in process, then when I called again, they told me that because it was an out of state car, **I** needed...
citysearch.com - user review - 08/27/2008
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Yelp.com Review - by Jason G.

1.0 of 5 stars. Can we make a category for negative stars? This place is the worst and I don't know why I think it is going to be different at any given point. I call up last week at about 11:40 am and the girl said...
yelp.com - user review - 08/11/2008
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Yelp.com Review - by cj y.

5.0 of 5 stars. Tip to the Ktown BMW owners: It's actually cheaper to have your car serviced here than going to a Korean auto shop that will try to rip you off on everything even though he knows your dad well....
yelp.com - user review - 08/11/2008
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Worst Management and Customer Service

I'm suprised this place is even allowed have "BMW" signage. Absolutely THE WORST dealership I have ever had the displeasure of working with. The GM is a piece of work. I had leased a 7 series from them last...
citysearch.com - user review - 06/27/2008
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Yelp.com Review - by Marina S.

1.0 of 5 stars. I saw a license plate holder today... "World Famous BMW of Beverly Hills". HA. World famous for terrible customer service and an abysmal service department.
yelp.com - user review - 02/25/2008
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Better than the other BMW dealerships in the area

After going to 3 other BMW dealerships, I started going to Beverly Hills BMW and I have to say they are by far the best dealership in the area. Unfortunately they don't have a loaner program at this dealership...
citysearch.com - user review - 02/21/2008
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Yelp.com Review - by Clark H.

1.0 of 5 stars. A-to-the-W-F-U-L!!!!! Bad service. Angry, rude, and unpleasant staff. I will take my business elsewhere.
yelp.com - user review - 02/09/2008
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Yelp.com Review - by sharon w.

1.0 of 5 stars. I wish I can give a lower rating than 1 star. Worst customer service I have ever experienced.Avoid Neda Shahrokhi at all cost.
yelp.com - user review - 01/17/2008
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Yelp.com Review - by Christina o.

4.0 of 5 stars. Today, I was just browsing, with my Uncle. He and I had been here together before. We didn't see the same sales person. Anyways, we stopped by to look at some new BMW's. My uncle is thinking about...
yelp.com - user review - 01/07/2008
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Yelp.com Review - by Jason H.

1.0 of 5 stars. Bad experience.I thought it would be easier to buy a car from them since they are local. But, I get assigned to a person who has obviously never sold a car before, and everyone else in the place...
yelp.com - user review - 10/29/2007
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Uncaring people

The service dept. at Beverly Hills BMW has been unable to correct the problems in my car. It is impossible to ever talk to a manager on the phone and no one calls you back. The lack of good service and care is...
citysearch.com - user review - 10/25/2007
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NO Customer Service

Worst Customer Service. They simply don't care and will not accomodate customers. Usually get a recording when I call.
citysearch.com - user review - 10/22/2007
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Yelp.com Review - by Simon L.

1.0 of 5 stars. My experience here was not surprising; they're car salesmen after all. No one grows up saying, "I want to be a car salesman."I had a great experience with my 325i and knew that I wanted to upgrade to...
yelp.com - user review - 03/15/2007
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Yelp.com Review - by Ben P.

1.0 of 5 stars. Can I leave no stars? I HATE these guys!!! I should know better than to ever bring my car here. I have had three BMWs and literally every time I have brought one of them to the Beverly Hills...
yelp.com - user review - 02/16/2007
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Yelp.com Review - by Jacey S.

3.0 of 5 stars. okay, given that this dealership is located in beverly hills, you will probably assume that you get the best of the best service.. not necessarily..before i start crap talkin, i must say, its' tough...
yelp.com - user review - 02/12/2007
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