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Serendipity Hair Salon Extensons/weaves, hair color and cuts!! Oakland, CA
2.0 of 5 stars.
Not a great place. The individual stylists are ok, and the location is great. However, I don't recommend this place anymore...the stylists are not treated well by management and the prices are...
yelp.com - user review - 09/30/2009
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5.0 of 5 stars.
KAREN JONES, KAREN JONES, HOW I LOVE THEE!Want a laid back stylist who can give you a rockin' cut that'll make you think you were really born to be a rockstar instead of workin' for The Man? Want...
yelp.com - user review - 09/17/2009
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1.0 of 5 stars.
I went to the SF location for years, based largely on Citysearch reviews, which were uniformly glowing (OH - and written by staffers! Sssshhh, big secret).My past stylist (no longer working at the SF...
yelp.com - user review - 09/16/2009
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3.0 of 5 stars.
I thought I loved my hair. But now I am confused. It has strange layers that seem to not make sense. And frankly, I just don't like how it was meant to be styled. I still trust that John would do an...
yelp.com - user review - 08/29/2009
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1.0 of 5 stars.
After spending $200 and more than four hours (two visits because I was asked to come back to "fix" the slightly pink tinge that resulted from a partial highlights treatment) I was told to relax and...
yelp.com - user review - 08/08/2009
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5.0 of 5 stars.
I don't know about anyone else there but Laura Farrel is my girl! She rocks my cut (hey curly hair aint easy) and my color is superb. Busy place so appointments have to be made in advance. I'm SO...
yelp.com - user review - 07/31/2009
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3.0 of 5 stars.
I have been patronizing Festoon for quite a few years and have been pretty happy overall. The prices are quite high$230ish for a cut an partial highlights on medium length hair and there is usually a...
yelp.com - user review - 07/30/2009
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4.0 of 5 stars.
Festoon Salon was recommended to me by a friend when I wanted to cut my hair short for the first time. I haven't gone to any other salon since. Karen is an AMAZING stylist and always gives me a...
yelp.com - user review - 06/17/2009
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5.0 of 5 stars.
Festoon is the place to go for great cuts/color, and Carmen is my girl! I've been getting my hair styled and colored by Carmen since way back when she was just a wee junior assistant/apprentice, and...
yelp.com - user review - 06/05/2009
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2.0 of 5 stars.
I recently had my hair cut by John, one of the co-owners who charges $150 for a hair cut. We agreed that we would keep the length (already short), and create a soft rounded style. John began to cut my...
yelp.com - user review - 05/18/2009
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5.0 of 5 stars.
I also found this place on Criagslist offering free haircuts. And -especially considering it was free- it was one of the best haircuts I've ever gotten. Kristy, who is in the training program, did a...
yelp.com - user review - 04/28/2009
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5.0 of 5 stars.
I grew up with thick and unruly hair that courses in waves and curls in humidity. To remedy this, I used to cut my hair short and often and I was always told how hard it was to cut my weird and...
yelp.com - user review - 04/22/2009
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5.0 of 5 stars.
I finally found a great stylist in the East Bay (after moving from San Francisco and going to Mercer Street Salon in the Marina)! Mariam understands my hair and does it right every time. She...
yelp.com - user review - 04/13/2009
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5.0 of 5 stars.
I happened to see a poor review for Kellie, and I feel compelled to write about my completely opposite experiences with her. I first started having Kellie do my color and haircuts approximately 2...
yelp.com - user review - 04/11/2009
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1.0 of 5 stars.
Unfortunately, I've had many bad experiences here. Kelly tried to make my brown hair blonde, but ended up giving me hot roots (when your roots are lighter than the rest of your hair) by almost 3...
yelp.com - user review - 04/03/2009
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5.0 of 5 stars.
John, who owns Festoon (Berkeley and SF), is phenomenally talented. His cuts and color are the best I've found in the Bay Area. I am a television producer who discovered Festoon on a shoot. I was...
yelp.com - user review - 04/01/2009
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2.0 of 5 stars.
I used to go here all the time. I haven't gone back since I had 2 experiences with horrible dye jobs. The colorist dyed my roots and then used a toner to dye the rest of the hair. Both times my...
yelp.com - user review - 03/10/2009
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4.0 of 5 stars.
I found Festoon on Craigslist offering free haircuts. That is how I came to meet YELLY! I got a free cut AND color! It was pretty drastic, which is what I wanted. I went from mid back length to a bob...
yelp.com - user review - 03/10/2009
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2.0 of 5 stars.
My last haircut was a disaster and I really don't have the time to go back and ask them to fix it. You can see the exact point where the stylist got tired of cutting my hair and just started cutting...
yelp.com - user review - 02/17/2009
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2.0 of 5 stars.
even though its my hair, and i know it well enough to know when things are not headed in the right direction, i can never bring myself to stop a hairstylist mid cut and tell them its not working. so i...
yelp.com - user review - 01/28/2009
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5.0 of 5 stars.
I love this salon, but most of all I love Karen J. Simply put, she is great! She is skillful, creative and has an amazing eye for what is flattering. I have never left her chair disappointed and...
yelp.com - user review - 01/05/2009
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5.0 of 5 stars.
Laura is awesome. I've gone over 30 years wanting bangs but thinking I couldn't have bangs. Turned out I've been using the wrong products and didn't know how to blow dry my bangs. Now I have bangs and...
yelp.com - user review - 12/19/2008
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5.0 of 5 stars.
Having lived in LA for most of my adult life, I'm rather demanding when it comes to personal maintenance. I keep a rigorous schedule - hair tint every 4 weeks, cut every 6-8 weeks and a Japanese...
yelp.com - user review - 12/14/2008
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4.0 of 5 stars.
After seeing my co-worker volunteer as a hair model, I decided to give hair modeling a try. It'll be something I can tell my grandchildren one day-- how I took risk. I'm a Sole Salon regular so...
yelp.com - user review - 11/10/2008
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4.0 of 5 stars.
Looking for a cheap haircut without having to resort to one of sketchy $12 places next to campus, I decided to volunteer my head for Festoon's hair model program. Unlike some hair model programs,...
yelp.com - user review - 11/07/2008
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4.0 of 5 stars.
SERVICE: My hair was cut short as per a photo I brought. Laura was the stylist who was very professional and a good listener.The receptionists were polite, friendly and professional.DECOR: Clean....
yelp.com - user review - 10/30/2008
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2.0 of 5 stars.
When I first got my hair cut by Marian, it was fabulous. Cut, highlights, tone-on-tone color...my daughter agreed that I had "supermodel" hair (I was thrilled--never had supermodel hair before). She...
yelp.com - user review - 10/06/2008
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5.0 of 5 stars.
Karen is PHENOMENAL! Not only is she a fantastic person, but her cuts totally rock and her color is so great I get compliments for months. It's hard not to balk at the price, but she is Absolutely....
yelp.com - user review - 09/11/2008
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5.0 of 5 stars.
I've been cutting my hair here since high school, which has been a good 9-10 years. I always have Melissa cut my hair. She is GREAT and never fails me. Even during high school I tried to go...
yelp.com - user review - 08/06/2008
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5.0 of 5 stars.
I had a great experience as a Monday morning hair model. Both Rebecca the instructor and Stephanie the stylist-in-training were super-attentive and friendly. Even though she was practicing a...
yelp.com - user review - 08/04/2008
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4.0 of 5 stars.
I use to go here for model cuts during my broke college days. Come to think of it, I'm still pretty broke when it comes to a haircut.The cuts were $25 and I don't see much difference between the model...
yelp.com - user review - 07/23/2008
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4.0 of 5 stars.
I've been going to Festoon off and on for about four years for cut and color. I am always pleased with how my hair looks when I leave -- but am only giving four stars due to a few past problems I've...
yelp.com - user review - 06/25/2008
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5.0 of 5 stars.
LOVE this place. Albeit, I've only been here once. I had Elo (or was his name Eli?). Anyways, he didn't talk at all, and had a somewhat aloof, unfriendliness aura about him. But I didn't care...
yelp.com - user review - 06/22/2008
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4.0 of 5 stars.
I would recommend my stylist Betty. She cuts with confidence and vision. Her command of color is top notch!
yelp.com - user review - 06/20/2008
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4.0 of 5 stars.
After years of getting my sister or a friend to cut my hair -- it's always been long, and grows fast, so I've gotten in the habit of just getting it cut once a year or so, then donating the ponytail...
yelp.com - user review - 05/24/2008
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4.0 of 5 stars.
My girl Laura set me UP with a haircut and some partials! I've been going to Festoon for a long time; it's my ONLY luxury 'cause I've got the kind of dumb white-girl hair that shows every scissor...
yelp.com - user review - 05/15/2008
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4.0 of 5 stars.
A little pricey for my taste (I've been spoiled by $20 haircuts back home), but they were nice and did a really great job. Nice location and easy to get an appointment.
yelp.com - user review - 04/26/2008
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5.0 of 5 stars.
I've been going to this salon for less than a year. Danielle is my stylist and she's given me some of the best cuts i've ever had. Their products are B&B plus some others that I can't remember, and...
yelp.com - user review - 04/19/2008
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4.0 of 5 stars.
I've been going to Festoon for 5 years. I worked with Eric for 4 of them. Then he moved out of the state. I'm still searching for the right fit with a new stylist, but it appears to be with Kelly. She...
yelp.com - user review - 04/08/2008
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5.0 of 5 stars.
I had an excellent experience at Festoon. Laurel B. (who works primarily at the SF location) gave me sassy bangs and a flattering bob. She made sure she understood exactly what I was trying to convey...
yelp.com - user review - 03/31/2008
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3.0 of 5 stars.
if you're gonna shell out for this place, you must ask for john. he is a pro. but at check out, prepare to lose your breath for a minute.
yelp.com - user review - 03/28/2008
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3.0 of 5 stars.
Overall these guys are very well trained and that's why I go back, even though some aspects of the Festoon experience can be frustrating-- difficult appointment process, being handled by assistants...
yelp.com - user review - 03/01/2008
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4.0 of 5 stars.
Maybe I am blessed but my stylist (Gail) has never kept me waiting. She is a color goddess. And she helped me grow out my super short hair with NO awkward in-between stage. The people at the front...
yelp.com - user review - 02/28/2008
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2.0 of 5 stars.
A previous coworker of mine has her hair done here and I needed a cut and color. I originally wanted to go the SF salon, but they didn't have any appts. available that day, so I thought I'd give it...
yelp.com - user review - 01/18/2008
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1.0 of 5 stars.
I went to festoon initially to get a deep conditioning treatment for my hair which was dry form flat ironing. The stylist slapped some kerastase conditioning mask on my head and had me sit in a chair...
yelp.com - user review - 11/22/2007
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4.0 of 5 stars.
Laura was friendly and nice. I recommended several friends (at least 5!) to her. I always had a great haircut and she spent time with it. I was also a hair model once. A very nice and small salon.
yelp.com - user review - 11/19/2007
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4.0 of 5 stars.
I had a really wonderful experience with Laurel at Festoon Salon in Berkeley. Laurel was still in training, so I was lucky to get a Festoon caliber stylist for a fraction of the price. I had asked...
yelp.com - user review - 11/13/2007
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5.0 of 5 stars.
Hip people and nice interior.
yelp.com - user review - 11/13/2007
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4.0 of 5 stars.
Expensive but man, can Bruno do a fantastic color! He took me from blond to near-black after another salon literally refused to do it (although I DID try in stuffy suburban Philadelphia while visiting...
yelp.com - user review - 11/09/2007
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5.0 of 5 stars.
I love this salon. I've had my haircut by a lot of different stylists, and they kept working with me until I found one that completely matched my needs. I now get my hair cut and colored here...
yelp.com - user review - 11/08/2007
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5.0 of 5 stars.
I've lived in Berkeley for almost three years now and after many shitty haircuts (costing $50. and up), I finally found Laura at Festoon. She asked a lot of questions about what I wanted and how much...
yelp.com - user review - 10/16/2007
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4.0 of 5 stars.
I think most of the people there are snobby, but i really like my stylist so these stars go to him.....
yelp.com - user review - 10/04/2007
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4.0 of 5 stars.
I am a guy who used to get his haircut at Supercuts because I thought it was ridiculous to pay in excess of $20.00 on one's hair. However, now that I must act or at least look like a professional, I...
yelp.com - user review - 09/26/2007
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4.0 of 5 stars.
I saw Leanne and I have to highly recommend her for all you curly-haired folks out there. I walked out with a great cut and some good advice. This is a huge shift from other stylists I've been to...
yelp.com - user review - 09/06/2007
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2.0 of 5 stars.
I go to the Berkeley salon and have mixed reviews. David gave me the perfect color, but he is no longer there. Sarah is fabulous for both cut and color (also very friendly) but hard to get an...
yelp.com - user review - 09/01/2007
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1.0 of 5 stars.
i used to get my hair cut and colored at festoon by the owner john. i admit, he knew how to cut hair which is the reason i went there for so many years. the problem was that the salon became popular...
yelp.com - user review - 08/30/2007
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3.0 of 5 stars.
I used to go here regularly for the past three years, but I had to stop because I could never get an appointment. The receptionist was not at all helpful, and it just seemed ridiculous trying to...
yelp.com - user review - 08/18/2007
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2.0 of 5 stars.
last month i went to festoon for my third time in a year. it was a MADHOUSE. i don't know what was going on but it was a wednesday afternoon and they were totally overbooked. i had a total of FIVE...
yelp.com - user review - 08/01/2007
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5.0 of 5 stars.
i used to go to the sf salon to see susan for my haircuts, but now i am going to start going to the berkeley salon, which is just as nice. this salon is nice and airy and is in a lovely neighborhood....
yelp.com - user review - 07/15/2007
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2.0 of 5 stars.
I had a great experience with customer service. The person who answered the phone was friendly and helpful, and he confirmed all the details including price during the call. I took a same-day...
yelp.com - user review - 06/25/2007
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5.0 of 5 stars.
I have been going to Festoon for 15 years. My hair looks amazing, and I am treated like family; no one is ever the least bit snooty to me. Plus, I appreciate that recommendations for products are...
yelp.com - user review - 06/16/2007
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4.0 of 5 stars.
My stylist only works in Berkeley now, so I'm moving my review of the SF salon over to the Berkeley salon. She is definitely worth the trek. There is street parking, or you can take the 43 from the...
yelp.com - user review - 06/15/2007
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5.0 of 5 stars.
I heart this place because Karen gives me awesome hair, and everyone there is friendly with good bangs. I feel like all are welcome, kiddies to old ladies, but it's particularly good if you want...
yelp.com - user review - 06/07/2007
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1.0 of 5 stars.
I have been going to this salon for years, but every time I talk to the receptionist, Jackie, she acts like a bitch. She is extremely rude and can not follow simple instructions like scheduling...
yelp.com - user review - 05/17/2007
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5.0 of 5 stars.
LOVE this salon. I've been to five different stylists and I really liked all of them except for one (which is good odds, considering how hard it can be to find a stylist you like!) Also GREAT customer...
yelp.com - user review - 04/17/2007
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1.0 of 5 stars.
Sure the stylist may be good, but the customer service/reception gets my measly 1-star rating. I followed my stylist and high-tailed it out of there.
yelp.com - user review - 03/23/2007
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4.0 of 5 stars.
I went here for the first time when I decided to cut off my long hair and trade it in for something rockin'. The cut rocked and I've been going back ever since.I get my hair cut by Gail. She's...
yelp.com - user review - 03/20/2007
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4.0 of 5 stars.
Unfortunately, North Berkeley is not a convenient place for me to go anymore, but I definitely miss my cut and color from Eric. This salon has a very casual chic atmosphere and I have only ever had...
yelp.com - user review - 03/19/2007
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1.0 of 5 stars.
I am with Jenna P. I am not sure if these folks think they are curing cancer or working on America's next top model for all the world to see.Customer service is atrocious. There is not such thing as...
yelp.com - user review - 02/21/2007
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4.0 of 5 stars.
I had my highlights done by one of the advanced students. Not only did she do a great job for a very reasonable price, she was super sweet! It was rainy that day, and I had parked in two hour street...
yelp.com - user review - 02/18/2007
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4.0 of 5 stars.
All I had heard about Festoon was that it took 2 months to get in, and that it was pricey. I was pleasantly surprised to find that they could fit me in the next afternoon due to a cancellation. I...
yelp.com - user review - 02/11/2007
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1.0 of 5 stars.
Ugh...hate to be the negative one on here, but I stopped by Festoons to get my hair done based on other's reviews and walked out like I had been violated and deabsed as less of a person. Perhaps I...
yelp.com - user review - 02/01/2007
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5.0 of 5 stars.
UPDATE - I had to switch to the SF location and have been a devotee of Satchel's for many months now. SATCHEL ROCKS! Always a perfect cut.Original review follows . . .I moved to SF 4 years ago from...
yelp.com - user review - 01/19/2007
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5.0 of 5 stars.
Unfortunately, I don't really have good hair cut or hair color experiences when I go to salons. It's been very rare that I've gone home from an appointment absolutely loving my hair. But Festoon...
yelp.com - user review - 01/17/2007
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4.0 of 5 stars.
If I am going to pay over $100 for a haircut I better leave feeling and looking fabulous. I did not. I felt better once I washed and did my own hair, but it is just too much to pay for a *good*...
yelp.com - user review - 01/13/2007
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2.0 of 5 stars.
I enjoy paying scads of money to have my hair done if it actually looks good and the stylist is approachable and fun. I saw Mercelle a few years back. She was aloof and quickly dumped me on her...
yelp.com - user review - 01/11/2007
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3.0 of 5 stars.
I've been to both salons (SF & Berkeley) now and had two different stylist.Overall my experience has been good. I leave the salon feeling and looking great. The front desk and the stylist have been...
yelp.com - user review - 12/03/2006
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4.0 of 5 stars.
Again, the price of a decent hair cut in this state amazes me...but, setting up an appointment at Festoon was totally worth it.Susan precisely and expertly cut my hair while being open to suggestions....
yelp.com - user review - 09/30/2006
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5.0 of 5 stars.
I have always been a salon hopper, never totally happy with a haircut. But then I found Breegan at Festoon (who unfortunately works at the San Francisco location most of the time,) where I have been...
yelp.com - user review - 08/10/2006
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5.0 of 5 stars.
Whatever the last person said, I have never seen or heard of this person at the Berkeley salon (Anthony). I have been getting my hair cut there for about 2 years and have seen both Maya and Susan....
yelp.com - user review - 07/30/2006
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4.0 of 5 stars.
I am an impulsive hairstyle changer, forever waiting for that perfect alignment of boredom, insecurity, and daring to get a haircut. Festoon is tough for girls like me b/c one must make an...
yelp.com - user review - 07/30/2006
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5.0 of 5 stars.
I can honestly say I've never gotten better haircuts in my life. Every single time I leave the salon I can't wait to show off my awesome hair. It's starting to make me a little vain. My stylist, Paul,...
yelp.com - user review - 05/30/2006
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4.0 of 5 stars.
my festoon experience was great! my stylist, Breagan, listened to what i was really looking for, and even got input from the salon's owner. the cut came out even better that i had hoped. the salon has...
yelp.com - user review - 05/25/2006
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5.0 of 5 stars.
Woo!
yelp.com - user review - 05/04/2006
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3.0 of 5 stars.
Beautiful and hip salon with very fancy service. They have you change into a smock and you're supposed to leave your tip in an envelope and drop it in a slot. I'm not used to this pretense and am...
yelp.com - user review - 05/04/2006
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1.0 of 5 stars.
the only thing Festoon gets five stars for in my book is TERRIBLE CUSTOMER SERVICE. Infact, even though its still only january, i think they might win my award for Worst Salon of 2006!if you are late...
yelp.com - user review - 01/22/2006
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5.0 of 5 stars.
5, 5, 5 stars!I've been going to Festoon (to Sarah G. - that most rocking-est lady ever) for 6 years and I am hooked. I was hooked after one cut! The salon rocks, the products are great, the stylists...
yelp.com - user review - 01/19/2006
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5.0 of 5 stars.
A real salon in Berkeley! All the folks working there know their stuff and make you leave feeling like you're going to strut yours!
yelp.com - user review - 09/06/2005
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5.0 of 5 stars.
all i can say is anytime you get a cut that you are so happy with that you immediately go home, put on a dress and then vamp a bit in front of your mirror is a good thing.
yelp.com - user review - 08/03/2005
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