Pep Boys Automotive

User Reviews of Pep Boys Automotive

very bad by tina s. at InsiderPages

I can relate to what Trish said about the two Hispanic mechanics that work there. My daughter took her car to get checked out and don't get me wrong I'm Hispanic too but I do not like people that will not be...
citysearch.com - user review - 12/09/2008
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the worse and discusting by TRISH G. at InsiderPages

I know of a friend who went to Pepboys and two Hispanic mechanics that work there where trying to get her name and information to get them to work on her car outside of pepboys and trying to get with her...
citysearch.com - user review - 12/08/2008
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june w by kathy w. at InsiderPages

This is the worst car repair shop I have ever been to. I needed a flat tire repaired yesterday and it was the only place open on the 4th of July. I just left my car with the flat in the discount tire parking...
citysearch.com - user review - 07/05/2008
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Love this place.

My windshield wipers went out on me so I went to get them fixed. They helped find the ones i needed and only charged 10 bucks to install them.
kudzu.com - user review - 06/10/2008
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rediculous by joe c. at InsiderPages

Pepboys just gave me the worst garage experience I have ever had. Somehow, they decided they needed to drive my vehicle all over town for over 50 miles to figure out what was wrong with the vehicle. I took it...
citysearch.com - user review - 05/02/2008
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nothing but good service by joe g. at InsiderPages

I can't believe the negative reviews. I've taken various cars/trucks over the last 15 years here with nothing but good service. Especially the service and deals on tires. I've bought parts, returned things,...
citysearch.com - user review - 01/31/2008
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Totally Awful Service! by Ginny H. at InsiderPages

We went here to have our van fixed and they put several hoses on backward and we had to take it to another garage the very next day to have it serviced so it would run PROS: CONS: Poor Service, Awful Car...
citysearch.com - user review - 09/25/2006
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Poor Service by Tony M. at InsiderPages

I was very disappointed in the level of service at this Pep Boys. The employees were not helpful and acted as if I was bothering them when I came in the store. The prices are a little higher. But I would...
citysearch.com - user review - 11/04/2005
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Service is horrible by nick s. at InsiderPages

I use pepboys only when they have what I need and can't get it elsewhere. The service is very slow and the counter people are usually rude. I do not suggest having your car worked on at pepboy. They have no...
citysearch.com - user review - 10/14/2005
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OK selection, not great on service by Tamara W. at InsiderPages

Oil changes and tire changes are overpriced, but unlike some places, they don't recommend repairs you don't need. If you can't find the car part you need down the street, they'll usually have it - but don't...
citysearch.com - user review - 09/06/2005
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Customer Service Unsatisfactory by Debbie C. at InsiderPages

I have visited this store several times. The customer service is terrible. The employees ignore you and you have to find your own merchandise. I've also had service work done and it was also unacceptable. I...
citysearch.com - user review - 07/25/2005
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Worst Customer Service in Bedford! by Ami H. at InsiderPages

I had to stop here one day and it was terrible! The employees ignore you, even when I tried to ask the manager a question he ignored me. The service department was a nightmae too. The wait time is ALL DAY for...
citysearch.com - user review - 06/19/2005
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No Service

We live right by this store and we have done business for years at Pep Boys till now. We have had the worst service at this location, they manager is very unfriendly and the service is just not there....
judysbook.com - user review - 06/18/2005
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No Service by Marie H. at InsiderPages

I have tried this auto parts store about 5 times and I have been very disappointed each time. They dont seem to have enough employees and the ones they do have dont acknowledge you when you need help. I also...
citysearch.com - user review - 05/30/2005
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