Aloha Garbage Co Inc

User Reviews of Aloha Garbage Co Inc

Beware!

Beware of this business. They will over charge you, double charge you and have business manners reminiscent of Tony Saprano. Someone should really check then out. When we moved from our old house 5 years ago,...
citysearch.com - user review - 02/25/2009
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So many negative reviews, yet no one takes action.

Where are the people that fix social problems like this? Not on here. For every person that takes the time (and knows how) to put a negative review for Aloha Garbage online, there must be a thousand others...
citysearch.com - user review - 02/15/2009
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How can these practices be lawful!!!!!

I have been in the customer service field for many years and am appalled at how this company has been allowed to operate for as long as it has without legal action taken against them!! I'm not talking about...
citysearch.com - user review - 01/26/2009
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not just poor customer service, but poor in every service they have

I hate Aloha Garbage from the first week that they have to pick up my garbage. They didn't pick up everything and they have missed weeks of my pick up and when you call customer service they are so mean and...
citysearch.com - user review - 01/15/2009
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Poor Customer Service by chris j. at InsiderPages

I recently had damage done to my vehicle from a collector hitting it in the ice and snow. They were moving the can and broke my tail light. I called the company on their next business day and they reviewed it...
citysearch.com - user review - 01/08/2009
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Unfriendly and discourages recycling!

I have lived in Aloha for 23 years and recently bought a new house 1 mile from the old one in Aloha and now have Aloha trash service. What a huge change from the other hualer. If I was new to recycling after...
citysearch.com - user review - 01/05/2009
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THE GREATEST

WE HAVE HAD SEVERAL GARBAGE COMPANIES AND HAVE BEEN WITH ALOHA GARBAGE FOR A FEW YEARS. THEY ARE TERRIFIC. THE HAVE HELPED US THROUGH TOUGH TIMES. EVERYONE I HAVE EVER DEALT WITH HAS BEEN VERY NICE, WE LOVE...
citysearch.com - user review - 01/05/2009
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Service is sub standard

Staff is unfriendly and sometimes difficult to deal with. I have been a customer with Aloha Garbage since 2003 and have had several difficulties with making changes to my service and billing in general. My...
citysearch.com - user review - 11/04/2008
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Phone numbers to resolve complaints against Aloha Garbage

Complaint phone numbers: In an effort to resolve my own complaints against Aloha Garbage, I have located 2 phone numbers. If you live within Beaverton City limits, you call: 503-526-2665. If you live in...
citysearch.com - user review - 10/31/2008
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Don't Always Pick Up Trash

Sometimes the Aloha Garbage drivers just decide not to pick up the trash - even though it's put it out the night before, facing the street, the correct distance away from other cans and mailboxes, etc. etc....
citysearch.com - user review - 10/01/2008
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No complaints here

I've been a customer of Aloha Garbage since December 2007, and my experience has been completely positive. Recently I had a lot of garbage due to a remodel. They worked with me to determine if a skid was...
citysearch.com - user review - 09/26/2008
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dependable by Betty R. at InsiderPages

Aloha Garbage picks up my trash, yard waste and recyclables and I have never had a problem with them. They are courteous and helpful on the phone. And if you have excess recyclables (such as boxes at Christmas...
citysearch.com - user review - 08/22/2008
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To saving...stamps...Gas !!

My only complain is that they don't have Online Service..now a days doing payments online makes everything so, much easier, and faster. Also is easier to keep track of your bills, w/out losing your...
citysearch.com - user review - 07/13/2008
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Worst Customer Service in Oregon! A company with quality as good as what they do business in...Garbage!

I can not believe this service. The worst customer service ever, next to Verizon. I ordered service to my new location, and instead of receiving the size of container that I ordered, they gave me a smaller,...
citysearch.com - user review - 07/01/2008
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poor customer service

This is my first complaint here-I called Aloha Gargabe because I had not received my bill. When I called I was asked to hold. After being on hold for five minutes I hung up. Called back and said I was left on...
citysearch.com - user review - 05/31/2008
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what do you expect out of garbage

i have not had a bad experience with them, it is inconvenient that there is no online bill pay therefore i do pay my bill late, but the staff is always friendly when i call to say i will get it in the mail, oh...
citysearch.com - user review - 04/28/2008
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Avoid Completely if you can.

Aloha Garbage Co. is the most unprofessional, uncoperative, unamiable company I have ever encountered. I absoultely despise doing business with them at all, but under the circumstances I have to. They are the...
citysearch.com - user review - 04/17/2008
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Attitude STINKS as bad as the Garbage they remove.

After over 20 years of service, I just need to comment. The only reason I even rated them a one star is that the drivers that work for them usually are wonderful. However, that is where the customer service...
citysearch.com - user review - 04/02/2008
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no understanding or bending in customer service

If someone else blocks my garbage I am out of luck for the week. There must be a way to deal with this kind of situation.
citysearch.com - user review - 03/17/2008
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There must be another answer!

Customer service is just NOT what it should be. ... Think they believe you MUST have their service so they can treat you anyway they like. Crazy! Our Problems:: Whenever they miss your can the standard...
citysearch.com - user review - 02/25/2008
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Just as the name implies

The service from Aloha garbage is just as the name implies, I know there are a lot of people who might say stop complaining but they may not have had the problems we have. Aloha garbage has missed pick ups...
citysearch.com - user review - 01/25/2008
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worst service I pay for

I am paying for a service that is the worst in my life I have ever seen. First it was yard waste was not being picked up. After 3 phone calls, it was picked up this last time they came around. Now it's the...
citysearch.com - user review - 01/04/2008
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Quit Whining and Just Pay your Bills

I agree with many other people that a website or phone payments would be convenient but bank bill pay does work just as well. I've only had my garbage missed 1x in 3 yrs and when I called, Aloha garbage came...
citysearch.com - user review - 12/13/2007
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ALOHA GARBAGE COMPANY, Aloha, OR

The garbage truck picked up a bin in my neigbor's house and then pulled the basketball hoop that was in the sidewalk in front of our house.. The truck ripped the net, and dragged the hoop into the street. I...
citysearch.com - user review - 08/31/2007
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good customer service

good customer service when you walk in,drivers dont always pick up all the trash,kinda expenses,but over all good
citysearch.com - user review - 08/12/2007
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Foul mouthed customer service

If you ever want to hear those FAVORITE 4 LETTER WORDS then Aloha Garbage is the company for you! I was in making a payment on my account and there was a lady yelling and cursing when she was on the phone. I...
citysearch.com - user review - 08/08/2007
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Great Service.

I always receive great service from Aloha Garbage staff. Have been with them since 1973 with no issues. I don't understand why everyone is having problems with the automatic payments. I have bill pay with my...
citysearch.com - user review - 08/07/2007
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Billing paying

I believe that what folks are talking about, is that you can not pay online at the company site. Even worse is that their PO box is located at Bales Thriftway. There you can not drop your payment off in a box...
citysearch.com - user review - 07/31/2007
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IS THIS THE SAME ALOHA GARBAGE COMPANY THAT I USE?

Seems like several people have similar complaints. I haven't had any of these experiences with the garbage company, except that they didn't pick up yesterday. They did tolerate late payments for nearly a year...
citysearch.com - user review - 06/06/2007
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Garbage for your Service

Their service is garbage. They are not reliable and whenever they get new drivers (which seems like every few months) our whole street misses out. Repeated phone calls every week do nothing to fix the problem....
citysearch.com - user review - 05/29/2007
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If only there was another option...

The customer service is horrible. If they mistakenly charge you an extra bag fee I wouldn?t even bother trying to get your money back. Three weeks in a row now my garbage can is half full after they pick up....
citysearch.com - user review - 04/25/2007
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Shady Business Practices

Besides having horrible customer service, outdated equipment, no online/phone/other bill pay options besides checks, they have shady business practices. I sent them a check meant for my HOA last month and I...
citysearch.com - user review - 04/18/2007
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Aloha Garbage should not be in business!

4/5/07 Called them when I received a $4.08 charge for will-call that I never requested. The next month they billed for $9.08 X six months plus the $4.08 saying that I had one of their cans even though I share...
citysearch.com - user review - 04/05/2007
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hate them

i agree with the whole payment thing. they could AT LEAST accept payments by phone, it is so inconvenient. all of my other utility companies allow phone, online, in person and mailed payments! Also, our usual...
citysearch.com - user review - 02/18/2007
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The worst garbage service in Oregon!

Aloha Garbage is horrible. They regularly forget to pick up my trash (at least once a month). They pick up my recycling about every other week. When I call them and ask if I was missed, they have no way of...
citysearch.com - user review - 02/09/2007
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Just your normal garbage service...nothing wrong...

If people took the time to read their garbage brochure and followed it there would be no problem. I am thankful that someone even comes to pick up the garbage. My experience has been average. Nothing to...
citysearch.com - user review - 01/04/2007
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I have had nothing but problems with these people

Antiquated billing service, poor pickup service, horrible customer service. Unfortunately, it seems we're stuck with them. Rather than leave a note explaining any problems with the way garbage and recyclables...
citysearch.com - user review - 01/04/2007
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HORRIBLE garbage service and customer service.

Very unorganized. Bad pick up service as well as customer service. they do not follow through to fix mistakes. They blame problems on the customers.
citysearch.com - user review - 10/11/2006
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No Paperless billing

A garbage company should Have paperless bill pay of some sort. This company requires you to mail or bring in your payment. There is no web pay or credit card by phone. This company needs to get it. It makes...
citysearch.com - user review - 09/11/2006
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Poor customer service.

Regularly had problems w/pickups only to be informed that the company didn't believe we were putting our can out on time. Once or twice perhaps but 3 or 4 times?
citysearch.com - user review - 05/08/2006
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Consistent & timely service, but at a high price. by K P. at InsiderPages

We've had Aloha Garbage pick up our trash & recycleables for the past year. They are consistent, and have not missed a pickup yet. They provide all the receptacles - trash cans of certain volume sizes, a...
citysearch.com - user review - 11/14/2005
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