PRO Quo Books

User Reviews of PRO Quo Books

AVOID!

ABSOLUTELY TERRIBLE!!!!!! Ordered book 2 WEEKS before class, class started last week and IT STILL HAS NOT COME! I have homework and have no way to do it! I keep emailing them but they NEVER respond! AVOID!!!!
citysearch.com - user review - 02/02/2009
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Service so bad it warranted my first online review.

This is the WORST customer service. I never received my book and sent numerous emails to the company, with no response. I looked up their phone number online and it was to a verizon voice messaging service!...
citysearch.com - user review - 01/14/2009
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TERRIBLE

Terrible business, I would never recommend doing anything with them. I ordered a book expedited delivery, it never showed up and the guy had the baIls to give me a fake tracking number for my order. They have...
citysearch.com - user review - 01/12/2009
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WORST CUSTOMER SERVICE. NOT RECOMMENDED.

POOREST CUSTOMER SERVICE EVE. ORDERED JULY 30th and on august 12 he contacts me and says he couldnt get my book and it wasnt in stock. YET HE SAID HE HAD IT IN STOCK ON THE ORDER INFO. THE CUSTOMER SERVICE...
citysearch.com - user review - 08/12/2008
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DONT do Business with Pro Quo

I needed a book ASAP that was no longer being printed and Pro Quo had that book. I called them and left a message detailing my situation leaving my name, email, home and cell phone number. NO Response. I called again and got a representative,, again i detailed how I needed this book and was willing to make the purchase and go by the warehouse myself to pick this book up because I needed it ASAP. The Rep proceeded to tell me to give here my name and phone number .."she would call me back with info" ..let me put it this way.. 5 days later no email response, home never called and cell never called,, PRO QUO IS TERRIBLE,,DONT DO BUSINESS WITH THEM
openlist - user review - 04/04/2008

Unreliable

They said a book being shipped from Maryland to Boston could take up to 21 business days. I called 2 separate times during the 21 business days to track down the book and they told me there was nothing they could do until the 21 days was up. On the 22nd BUSINESS day (32nd calendar day) I called and was told the book must have been lost by the Post Office. I was given a refund ($6.60) and told there was nothing else they could do for me other than that. So, I waited a month for a book to start a database project for work and was put back a month because I didn't have the book I needed. Look Pro Quo Books up on Google for more.
openlist - user review - 02/11/2008