Island Center Automotive

91% like it

Based on 11 votes

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Listing	Island Center Automotive Local (206) 842-2028 9270 Miller Rd NE Bainbridge Island, WA 98110 http://www.acdelco.com
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User Reviews of Island Center Automotive

Terrible Customer Service

I was referred to this business in December 2008 by a tow truck driver who said it was the best. In 20 years of working with auto repair shops I've never met an auto shop owner who was as unprofessional as John. #1. This business cannot be reached by phone. By their own admission they don't do phones well. Instead you have to actually go there to speak with them or send a fax. #2. I confronted the owner over the delay in fixing my vehicle and their inability to tell me when parts would arrive and he told me that he could see where this was going and he didn't want to fix it and to take my car elsewhere. I registered a complaint with the BBB and the owner responded back saying he hopes I never return. Maybe you'll get good service from John if you're a personal friend and if you're comfortable with how they conduct their business, otherwise I'd steer clear of this business. I received excellent service from one of their competitors close by.
openlist - user review - 06/08/2009

Great shop

If you are looking for a real honest, stand up place to take your car, where you can feel safe that you won't be ripped off and where you won't be taken advantage of -this is your place. The owners are the nicest people around and have helped my family take care of our vehicles for the last 20 years on Bainbridge Island. I wouldn't trust my car with anyone else. They are impossible to get a hold of during the day because they are busy! All of their business is word of mouth. You can drop in or in emergencies you can drop your car off at night and put the keys in the drop box with a contact number so they can call you.
openlist - user review - 08/25/2008

Great crew, great service

John runs one of the most capable, professional garages in Kitsap County. He and his employees go out of their way to make sure any repairs that they perform are done right - the first time. Highly recommended!
openlist - user review - 02/07/2008