Time Warner Cable

User Reviews of Time Warner Cable

Yelp.com Review - by Vanessa M.

1.0 of 5 stars. Dear Time Warner,My experience with you was an unpleasant one. You sent over a technician to install my roommate's new box and modem and offered to turn in my equipment. The technician looked...
yelp.com - user review - 10/13/2009
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Yelp.com Review - by M T.

1.0 of 5 stars. To cut expenses, I went with Grande Communications because they had a basic phone service for 9.99. The cheapest phone service I could get with TWC was $29.99.So I switched in the middle of July. I...
yelp.com - user review - 09/27/2009
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Yelp.com Review - by kaye l.

1.0 of 5 stars. Time Warner is the worst company to deal with. I have had nothing but nightmare experiences with them. There staff is the most dimwitted, hairbrained idiots I have ever dealt with. they consistantly...
yelp.com - user review - 09/21/2009
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Yelp.com Review - by Nicole T.

1.0 of 5 stars. The absolute worst experience with cable I have had. I continue to be charged for an account I closed in June. Minimized my new account to internet only, still getting charged for cable, phone,...
yelp.com - user review - 09/21/2009
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Yelp.com Review - by Ardie S.

2.0 of 5 stars. Thank you for finally sending the TWC cherry picker truck out and fixing whatever the hell was wrong on the pole two houses down that kept my Internet unreliable and mostly down for the past week.Yes,...
yelp.com - user review - 09/19/2009
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Yelp.com Review - by Selena E.

1.0 of 5 stars. Oh Time Warner - I'm sorry I had to break off our long engagement, but alas, you were becoming too much of an ass. Your constant nagging me and taking away my internet and always blaming me when the...
yelp.com - user review - 09/19/2009
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Yelp.com Review - by Shani S.

1.0 of 5 stars. I feel as if I have been anally raped...for a whilewith no lubeasshats.
yelp.com - user review - 09/13/2009
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Yelp.com Review - by dinks d.

1.0 of 5 stars. I wish I could give negative stars for this crappy company!!! WHY are several channels not working anymore and WHY has my bill not changed???I hattttte Time Warner and only settled for them because...
yelp.com - user review - 09/06/2009
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Yelp.com Review - by Anita D.

1.0 of 5 stars. Time Warner Cable you are absolutely terrible. If you can avoid Time Warner Cable, please do. You get horrible service and even worse CUSTOMER service.TWO DAYS IN A ROW they promised a technician come...
yelp.com - user review - 08/26/2009
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Yelp.com Review - by S. B. D.

1.0 of 5 stars. My TV cable service was out all day. Called Time Warner late in the day, went through their horrible automated system. When I got a person I asked what was happening and when could I get my service...
yelp.com - user review - 07/22/2009
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Yelp.com Review - by Jim C.

1.0 of 5 stars. First thing you hear: "Please enter the ten digit phone number on your account."First thing the representative says "What is the ten digit phone number on your account.?"First thing the senior advisor...
yelp.com - user review - 07/07/2009
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Yelp.com Review - by Ashley C.

1.0 of 5 stars. Absolutely terrible, they throttle my net like an abusive husband. I pay for 21 down, 1.5 up; I get 19 down, 0.4 up.
yelp.com - user review - 06/04/2009
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Yelp.com Review - by Jennifer G.

1.0 of 5 stars. I don't know where to start. The only reason I have Time Warner Cable is because the apartment complex I live in only offers them for Internet, cable and phone service. The minute I moved in, I called...
yelp.com - user review - 05/30/2009
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Yelp.com Review - by Mark L.

1.0 of 5 stars. Years ago, after my apartment building burned down and I lost everything I owned on the planet, Time Warner Cable insisted that I pay them $150.00 for a lost cable converter. That pretty much sums up...
yelp.com - user review - 05/26/2009
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Yelp.com Review - by Kerry G.

1.0 of 5 stars. Their DVR sucks! It splits shows up into short recorded segments, skips forward and loses recorded data, or just forgets to tape your show alltogether. NEVER rent a movie from On Demand. It usually...
yelp.com - user review - 05/20/2009
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Yelp.com Review - by Chris M.

1.0 of 5 stars. Given their switch to tiered billing based on bandwidth usage, I finally ditched TW Cable for AT&T U-verse. What a night and day difference. Picture quality, design, and overall quality are far...
yelp.com - user review - 04/13/2009
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Yelp.com Review - by Alex S.

1.0 of 5 stars. Dear Time Warner,Your bandwidth caps make no sense. First they are out of whack with the rest of the industry's--it's plain price gouging (http://digg.com/d1oKCE). Secondly it's like you want to lose...
yelp.com - user review - 04/10/2009
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Yelp.com Review - by Nick F.

1.0 of 5 stars. Their service is a cruel and unusual joke. Congress should take time away from punishing AIG for 5 minutes to let Time Warner Cable stew in the hot seat. I don't understand how my HD channels can...
yelp.com - user review - 04/02/2009
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Yelp.com Review - by T P.

1.0 of 5 stars. Hooray for Uverse!! Time Warner stuck me with hidden fees 6 months in to using their service. My bill almost doubled... and now I have ATT and my bill is cheaper than it ever was at Time Warner....
yelp.com - user review - 04/01/2009
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Yelp.com Review - by Hunter A.

2.0 of 5 stars. Time Warner is proof that monopolies are bad for the consumer. I had a residential account with Time Warner and everything was good until we did a little something that apparently Time Warner frowns...
yelp.com - user review - 03/05/2009
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Yelp.com Review - by Alana W.

1.0 of 5 stars. I hate that I am more or less forced to use Time Warner since they apparently have a monopoly on new apartment developments. I pay $20 more a month for service than I did in Columbus, OH and that...
yelp.com - user review - 02/17/2009
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Yelp.com Review - by David P.

1.0 of 5 stars. Time Warner hemmoraging cash? I believe it. From the customer service to the squid-billies they send out to put holes in my siding to losing major networks over a few bucks, these guys seem to make...
yelp.com - user review - 02/07/2009
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Yelp.com Review - by Tara H.

2.0 of 5 stars. 1. Ur internets is teh consistents.2. Ur service is nots.3. Ur refusal to keep NBC on ur lineup = EPIC FAIL!As soon as I figure out what to do about my wireless, I am out, bitches!
yelp.com - user review - 10/19/2008
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Yelp.com Review - by Allison P.

1.0 of 5 stars. I would easily pay an extra dollar a month to keep my NBC, but Time Warner did not offer their customers any options before yanking the channel from our line up. And I am not seeing any discounts on...
yelp.com - user review - 10/18/2008
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Yelp.com Review - by GEE L.

1.0 of 5 stars. YOU MO FO's! i pay up the wing wang booty hole for you guys and for what? to take away NBC. I dont care who is at fault. everyone wants to point fingers. will i am pointing my middle one at you! dish...
yelp.com - user review - 10/17/2008
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Yelp.com Review - by Erica C.

1.0 of 5 stars. Ok, so if I do want to go to another cable provider that DOES have NBC I have to pay $150 to get out of my contract?!? Since when did the cable company start having contracts?? I didn't realize that...
yelp.com - user review - 10/17/2008
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Yelp.com Review - by Don P.

1.0 of 5 stars. He hate me.
yelp.com - user review - 10/07/2008
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Yelp.com Review - by Krishelle L.

1.0 of 5 stars. So Time Warner actually made good on their promise to cut off KXAN (aka NBC) from its customers. And all the while telling us that it is KXAN who is the unfair party. In my opinion, TWC has a monopoly...
yelp.com - user review - 10/06/2008
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Yelp.com Review - by Jen L.

1.0 of 5 stars. Look, jerks, you're charging me over $100/month for cable TV and internet. I'm not saying KXAN is cool for charging you to carry their station, but you can afford it, so just shut up and pay up. Oh,...
yelp.com - user review - 10/06/2008
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Yelp.com Review - by Mark H.

1.0 of 5 stars. WTF - I come back to Austin after a one-week trip and my NBC channel (KXAN) has been cut off?? AND Time Warner Cable is telling me to watch NBC programming on my computer? Hell, why don't I COMPLETELY...
yelp.com - user review - 10/06/2008
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Yelp.com Review - by Heather G.

1.0 of 5 stars. Time Warner = Greedy Greedy Bastards
yelp.com - user review - 10/05/2008
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Yelp.com Review - by Tara D.

1.0 of 5 stars. I hate Time Warner Cable. With a passion. We used to have a projector/ tv at our coffee shop but cancelled the HD Cable service over 1 year ago. They never picked up the box and kept billing us for...
yelp.com - user review - 10/01/2008
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Yelp.com Review - by Tom P.

1.0 of 5 stars. Bastards. They bundle up services to get better prices and then require you to take a 2 year contract. Contract - That means they know their prices suck and they know competition is coming with lower...
yelp.com - user review - 09/21/2008
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Yelp.com Review - by Matthew G.

1.0 of 5 stars. Newest update:A few months ago, a roommate moved out, and our Time Warner account was in her name. So we called a few weeks in advance with a couple of questions:1. Could we start a new account and...
yelp.com - user review - 08/20/2008
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Yelp.com Review - by Crystal M.

1.0 of 5 stars. Ridiculous fees, digital cable was so slow if it was working which it often wasn't, terrible customer service, techs were never on time etc etc.If we didn't now live in a complex where our Time Warner...
yelp.com - user review - 08/20/2008
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Yelp.com Review - by Dennis R.

1.0 of 5 stars. I was considering giving Time Warner Cable two stars, but given the horrible experiences with their billing office and their lying customer service people over the phone, I cannot recommend them at...
yelp.com - user review - 08/11/2008
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Yelp.com Review - by Mark H.

1.0 of 5 stars. If you have Roadrunner, CHECK YOUR BILL. TW is stuffing charges without your permission. Since I am on Autopay, I don't check my bill every month. This month (July) I did and I noticed that it seems...
yelp.com - user review - 07/20/2008
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Yelp.com Review - by Merry B.

1.0 of 5 stars. In loving tribute to Johnny Carson's famous character Carnac The Magnificent:1) Having my innards dangling outside of me and ants feasting on them while being conscious2) Enduring a 24-hour Fran...
yelp.com - user review - 06/30/2008
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Yelp.com Review - by Olivia G.

1.0 of 5 stars. Sit down and grab a cup o'joe, this is a long one.I'd like to begin by saying that the one star I have given Time Warner, is a substitution for the minus 1 billion stars I think they actually deserve....
yelp.com - user review - 05/22/2008
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Yelp.com Review - by Sarah C.

1.0 of 5 stars. I hate you Time Warner. I hate you for taking my money and for constantly increasing your rates. Do i get more or better service when you bump your rates up? Nope. All I get is the stiff finger and an...
yelp.com - user review - 05/20/2008
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Yelp.com Review - by Pete P.

1.0 of 5 stars. pretty much the same as everyone else here... gross, ew, ick, pitoui and in the end nothing but pure misery for me.3 service calls in 3 months. totally unreliable. now, if i want to get out i have...
yelp.com - user review - 05/05/2008
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Yelp.com Review - by Alon B.

1.0 of 5 stars. You know, I think of myself as a pretty good person. I have a good time, I'm nice to people, I am someone patient, BUT: I'm pretty sure that had I not been running late for a happy hour the other day,...
yelp.com - user review - 05/05/2008
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Yelp.com Review - by Quani C.

2.0 of 5 stars. Let's face it... these guys pretty much have a monopoly on the digital cable/internet services in the Austin area. And that sucks.Knowing what my partner pays for internet and cable with Grande, I...
yelp.com - user review - 05/05/2008
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Yelp.com Review - by Jessica A.

1.0 of 5 stars. Me: Hey, that wireless internet you guys installed a while back...yeah, well it keeps cutting out and even when it connects my signal is really weak and I have to have my laptop within three feet of...
yelp.com - user review - 04/20/2008
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Yelp.com Review - by Chris B.

1.0 of 5 stars. I long for the days I used to curse at Comcast when I lived in San Francisco. In comparison to Time Warner, they kick some serious ass. In the one week I've had Time Warner, I've had to deal with...
yelp.com - user review - 03/07/2008
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Yelp.com Review - by Snuggly G.

1.0 of 5 stars. This is what Time Warner considers good cutomer service:--- They disconnect cable in part of your house for no explainable reason.Opppssss.--- You call, wait on hold for about 10-15 minutes only to...
yelp.com - user review - 02/25/2008
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Yelp.com Review - by Rick G.

5.0 of 5 stars. My standard TV died last night, and I was planning on getting a HD model to replace it. I called Time Warner and a guy told me I just needed to swap my old digital cable box for a HD version, and...
yelp.com - user review - 02/16/2008
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Yelp.com Review - by Alex B.

1.0 of 5 stars. Timer Warner appears to employ the following strategies for dealing with customer technical problems:--Denying that the problem exists. --Insisting that the problem has already been fixed. (You mean...
yelp.com - user review - 02/11/2008
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Yelp.com Review - by Brytne W.

1.0 of 5 stars. I used to have Dish Network, but regrettably had no choice but Time Warner Cable upon moving into my new apartment. Needless to say, I have been nothing but disappointed with Time Warner.The first...
yelp.com - user review - 01/17/2008
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Yelp.com Review - by Kevin N.

3.0 of 5 stars. Frankly, it's hard to disagree with anyone who has the white hot fiery hatred for Time Warner: if you've dealt with these guys, stands to reason that at some point you've been mad enough to spit....
yelp.com - user review - 12/14/2007
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Yelp.com Review - by Julie B.

4.0 of 5 stars. I'm not trying to be contrary, I swear. It's just that I consider it a given that any cable provider will fall squarely into the "Enormous Douche Bags" category of services, so I figure they're all...
yelp.com - user review - 12/14/2007
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Yelp.com Review - by Dolph M.

3.0 of 5 stars. Speed peaks at about 750KB/s down and 45 KB / s up. That's pretty good.Unfortunately Time Warner looses a lot of credit because since they did their most recent merge, they pretty much stopped sending...
yelp.com - user review - 12/02/2007
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Yelp.com Review - by Jill S.

4.0 of 5 stars. These guys are annoying, but no more so than other utility and cable companies. I use them for internet and phone (no TV) and the prices are reasonable, in fact it's exactly the same as my ATT...
yelp.com - user review - 12/01/2007
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Yelp.com Review - by Jonathan W.

4.0 of 5 stars. I'm asking myself why I'm writing a review for TWC, when clearly, your options are very limited as to cable/internet service - and that will likely be the determining factor in your "choice" of...
yelp.com - user review - 12/01/2007
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Yelp.com Review - by Camron R.

1.0 of 5 stars. My telephone conversation to transfer my service:"No I do not want cable phone for $$ more, I only want cable internet."No I do not want cable TV for $$ more, I'm only calling about cable internet.No...
yelp.com - user review - 08/31/2007
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Yelp.com Review - by Jen L.

1.0 of 5 stars. I wish I could post this with zero stars. Or less than zero.I had Time Warner for years - got the cable modems when they first hit the ground running and you had to actually attend class and login to...
yelp.com - user review - 07/27/2007
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Yelp.com Review - by Kennedy C.

1.0 of 5 stars. Can you give negative stars? Time Warner is corporate tyranny. In an effort to join the save-the-earth as well as digital era, I made the mistake of discontinuing paper statements. Now I am unable...
yelp.com - user review - 07/18/2007
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Yelp.com Review - by Catherine D.

1.0 of 5 stars. Why did my cable bill go from $45 to $90 two months ago. Did I order additiional services? Nope. Every time I call their billing department it's a 45 minute wait, so I keep unhappily paying this silly...
yelp.com - user review - 06/05/2007
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Yelp.com Review - by Kristen F.

3.0 of 5 stars. I'm okay with Time Warner. I'd dealt with other cable companies before, so I knew their price would go up after 6 months. I figured since they're sneaky, I'd be sneaky too. I lived in an efficiency...
yelp.com - user review - 05/16/2007
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Yelp.com Review - by Jaye J.

4.0 of 5 stars. You know, they aren't the worst cable company in the world (no, that would be whoever it was I had in Dallas in the mid-90s). I've never had any problems with Time Warner. Yeah, their prices are kind...
yelp.com - user review - 05/16/2007
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Yelp.com Review - by Colby B.

1.0 of 5 stars. I used to hate TimeWarner. I thought it was outrageously priced and my internet service would go up and down like the wheels on the bus. Make that kids on the bus.Anyway, when I moved last time, I...
yelp.com - user review - 05/16/2007
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Yelp.com Review - by Cody R.

1.0 of 5 stars. I thought I had problems with Comcast when I was in Salt Lake, now I would do anything to get my Comcast service back. Time Warner is ridiculous...... The cable box is old and outdated, the Internet...
yelp.com - user review - 03/27/2007
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Yelp.com Review - by Larry M.

2.0 of 5 stars. Avoid. This operation in Austin doesn't have it together.First try: cable guy lost my check, refused to pay the check cancellation fee, trying to talk me out of calling the company, and the company...
yelp.com - user review - 03/13/2007
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