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Jackson Ruiz is a multi-cultural Aveda Lifestyle Salon and Spa that opened its doors in Austin in 1998. In that short amount of time we have assembled an amazing team of individuals who specialize in servicing all hair textures (including ethnic needs) & other state of the art skin, nail and body care services.Jackson Ruiz Salon Spa is a values-based business. From the moment you arrive at our door you will be met by these values, a reassurance of our dedication to providing you the highest quality service & care. We are a company dedicated to impeccable quality in all that we do. We are committed to resourcing the best training, education, products, and customer service available in and outside our industry, and offering it to you, open-handed. We trust you will enjoy working with our amazingly talented team & we personally guarantee each and every visit.
5.0 of 5 stars.
Had another great experience with Steve @ Jackson Ruiz Salon. He does a great job cutting and styling my hair, takes direction well, and he remembers your hair from the previous visit which enables...
yelp.com - user review - 09/29/2009
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1.0 of 5 stars.
I was thoroughly disgusted with the stylist, Juliette. We made my appointment for Labor Day Monday. Apparently there was a bike race going on downtown that day as well. I called to let her know...
yelp.com - user review - 09/13/2009
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2.0 of 5 stars.
I only went there once a few years ago. I was new to Austin and somewhat late because I got lost. They seemed angry even though I called ahead and told them what was going on. I got there and waited...
yelp.com - user review - 07/14/2009
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mercedes is the best , get her please!! i have been cutting my hair now for many years with different hairstylists and i have not found one i wanted to stick with yet. i found mercedes and now she will always...
citysearch.com - user review - 04/04/2009
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5.0 of 5 stars.
Totally agree with all Elisheba's comments! This is a no-tipping salon, which eliminates all that weirdness on your way out the door. But what I really love about JR is that everyone is NICE. Hard...
yelp.com - user review - 03/19/2009
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I don't know who this Buck H. person is, but Jackson Ruiz is definitely ot that kind of establishment. Obviously, they have never walked through the doors, or else they would know that they are some of the...
citysearch.com - user review - 01/13/2009
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Just got the best haircut I've ever had! Mercedes at Jackson-Ruiz really listened to my concerns and then gave me a haircut that is perfect for my face shape. I highly recommend her and the salon!
citysearch.com - user review - 01/04/2009
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I moved to Austin 3 years ago, and was DREADING finding a new salon & stylist. I am very picky about my hair, and hate trying to find new people who will listen to me & do what I want (and the horrors of bad...
citysearch.com - user review - 12/29/2008
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I moved to Austin 3 years ago, and was DREADING finding a new salon & stylist. I am very picky about my hair, and hate trying to find new people who will listen to me & do what I want (and the horrors of bad...
citysearch.com - user review - 12/29/2008
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5.0 of 5 stars.
If you need to get waxed, go here. They don't accept gratuity, so the price is not too bad, but still in the upper-limits of what I am willing to pay. Nonetheless, it's worth every penny. You really...
yelp.com - user review - 12/05/2008
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1.0 of 5 stars.
Between my friend and I we have gone about 6-7 times now, each time we had mediocre haircuts or disastrous coloring. We always end up going there because of the convenient location to our place of...
yelp.com - user review - 10/11/2008
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5.0 of 5 stars.
I have been going to Jackson Ruiz for over four years now. Jennifer does my color and I am always getting compliments on her work. Jessica does my cut and she is amazing as well!! They offer...
yelp.com - user review - 10/06/2008
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3.0 of 5 stars.
I've only gone for Brazilians, but I must say they do a great waxing job. I have to take away stars though for how much they charge--even if they don't accept tip or offer you a "discount" for coming...
yelp.com - user review - 08/16/2008
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I've been going to jackson ruiz for about two years, and I think they're great. I LOVE my hairdresser, phillip, who pampers me and always does a beautiful job. besides being talented, he really likes his job,...
citysearch.com - user review - 08/09/2008
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5.0 of 5 stars.
Let me start off by saying that I'm not from Austin so I had to thoroughly read through numerous reviews on many different salons in Austin before I even considered booking an appt with Jack Ruiz. I...
yelp.com - user review - 08/07/2008
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angela does not know what she is doing. she treated me with no respect and she had that im all that attitude. she stunk and kept wiping her nose on her arm. yuck....dont let her touch you.
citysearch.com - user review - 08/06/2008
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I have NEVER been the type to write reviews on sites. I mean, who actually has the time or cares enough to write anyway? Well, after leaving the salon tonight- yes, tonight-as in about 15 minutes ago, (And...
citysearch.com - user review - 05/22/2008
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this is the worst place in town my wife recently got her hair cut and colored. from the time she step in the store she was treated like trash. my wife is nothing of the sort (nurse at st. davids). she does not...
citysearch.com - user review - 05/13/2008
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I have visited this Spa twice in downtown Austin. It's not cheap, but it's worth every penny. Anytime I need a personal pivk me up day, I go there. The staff is SUPER friendly and I have been very impressed...
citysearch.com - user review - 05/13/2008
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THIS IS FOR MY WIFE!!! my wife currently went there on the recommendation of her friends and when she went there for her consultation she was very impressed with their professionalism but when she went to get...
citysearch.com - user review - 05/08/2008
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3.0 of 5 stars.
I have been going to Jackson Ruiz for over 6 years. I started going back when they had a manicure pedicure service. What always appealed to me was a sense of relaxation and style without the...
yelp.com - user review - 05/03/2008
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4.0 of 5 stars.
Gee, it's too bad Miss Monica C waited her whole life to complain. It sounds like she took her life's frustration out on Jackson Ruiz.Personally - I've been a client there for about 2 years and have...
yelp.com - user review - 04/04/2008
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1.0 of 5 stars.
"How in the world could Jackson Ruiz get a one star review?!" you ask. It's a shame really. A year ago I would have given it five stars just like everyone else on this page. But I had a bad...
yelp.com - user review - 04/02/2008
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I contacted JR Salon Nov, 2007 on the recommendation of a co-worker who raves about the massages. First I got a consultation-impressive, however, since I wanted both a hair cut and color I needed to schedule 2...
citysearch.com - user review - 03/26/2008
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I was headed to Austin and was in need of a revival, a look revival, a me revival. It was my 50th birthday and I definitly wanted an experience to kick off yet another chapter in my life. A salon savvy friend...
citysearch.com - user review - 03/16/2008
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I live in Georgetown and Breeze Salon really messed up my hair...anyway, I drove downtown to Jackson Ruiz Salon and Spa and the moment I walked in it was wonderful! Great service, super nice employees!...
citysearch.com - user review - 03/06/2008
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I have recently moved to Austin from New York City where I got my hair cut at a fancy salon for the past 5 years. I was somewhat hesitant to try a new salon but I did I have never been happier. Mercedes at...
citysearch.com - user review - 03/02/2008
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Nice salon, friendly staff. Open late on weekdays which is great for those who have to work 9-5 jobs and no tipping policy so you know exactly what you are paying for.
citysearch.com - user review - 02/18/2008
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4.0 of 5 stars.
My biggest pet peeve when it comes to salons is not having one stylist work on me the whole way through. I had one lady to color my hair, another to wash it and a third to dry it. It seemed like my...
yelp.com - user review - 02/02/2008
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After a few of my friends tried the salon and absolutely loved it, I decided to give it a try. I have long hair and keeping the length was really important to me but wanted something more flirty and fun! Well...
citysearch.com - user review - 01/19/2008
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I am young (22), and i admit that i look young - however this should not dictate the type of service i recieved my stylist didnt listen to a word i said and after 110 dollars for a highlight and a mens haircut...
citysearch.com - user review - 12/15/2007
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I find it troubling when I see reviews that are so out of line with the experiences that I've been having there for years. I think it's important to remember that in the service industry you're dealing with...
citysearch.com - user review - 10/26/2007
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4.0 of 5 stars.
If you are willing to pay the price for the haircut, which is around $80 or so, then I would definitely go here. It has a bit of an air to it - like it is somehow better than everyone around. I walked...
yelp.com - user review - 10/04/2007
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I love Jackson Ruiz Salon. Allen has been cutting my hair for years and he does an AMAZING job. I have never been disappointed! Marinana does my highlights and she is such a good colorist!!!! I highly...
citysearch.com - user review - 09/27/2007
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5.0 of 5 stars.
How did this salon get 1-star reviews is puzzling me. After reading several reviews and talked to some good Yelpers I made my fist appointment with JR and let them pick whoever to cut my hair. They...
yelp.com - user review - 09/20/2007
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First of all, making an appointment for both a cut and color took a half hour! When I went in for my haircut with Terry, he didn't get to me until 25 minutes after my appointment time. Then, he barely listened...
citysearch.com - user review - 09/12/2007
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5.0 of 5 stars.
Wendy is one of the best colorists in town. I cannot count how many people I have recommended to her who have also had fabulous experiences with her. She is friendly and fast and professional.
yelp.com - user review - 08/28/2007
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On a friend's recommendation, I tried Jackson Ruiz for a haircut and color. Making the appointment was like arranging an international summit on global warming since you must make an appointment with a...
citysearch.com - user review - 08/22/2007
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I got a nice haircut, and that's about where the positives end. Apparentley the girl I talked to on the phone didn't think it was essential to put my appointment into the computer system to when I went in, the...
citysearch.com - user review - 08/21/2007
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I got a nice haircut, and that's about where the positives end. Apparentley the girl I talked to on the phone didn't think it was essential to put my appointment into the computer system to when I went in, the...
citysearch.com - user review - 08/21/2007
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5.0 of 5 stars.
I love this salon. I have been going here for 3 years and have been through at least 4 or 5 different stylists, some stylists left to go other places, and with others the personalities just did not...
yelp.com - user review - 07/19/2007
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1.0 of 5 stars.
For being a so called upper crust salon the customer service was really poor. I went in for eyebrow wax, color and cut. First one of my eyebrows was nearly waxed off and the girl said she didn't see...
yelp.com - user review - 05/25/2007
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i was referred by a friend and i think their service is wonderful. they always greet me with a smile and make sure i'm comfortable. the waxing process is quick and painless! prices are great, and they do not...
citysearch.com - user review - 05/03/2007
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My best friend went to this salon to have her hair colored for the first time in twelve years. When I saw her hair, I could barely tell she had any change at all. When I questioned her, she stated that she was...
citysearch.com - user review - 04/14/2007
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OMG! I just left Jackson Ruiz and it was the best visit ever! I called to schedule an appointment and with luck someone had just cancelled with Philip! I was so excited! I went in on my lunch and the first...
citysearch.com - user review - 04/09/2007
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When I say I'm picky, I am picky - but this salon visit was great. I've been going to salons for a long time and I've never had a hair stylist do exactly what I wanted...until now. The overall experience was...
citysearch.com - user review - 04/09/2007
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I was such a fanatic of this salon. I went to the one on Lamar, and then I found the JR Salon closer to my house on Burnet, and I transferred there. It WAS great and cheaper! It was on my visit to the Burnet...
citysearch.com - user review - 03/28/2007
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I just recently started going to JR and I love it. I highly recommend Judy because when shown a picture of a haircut she has the rare ability to actually cut your hair exactly like the picture. Judy's cuts are...
citysearch.com - user review - 02/18/2007
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Phillip was AMAZING!!! He did exactly what I wanted,talked me through my haircut and it was the best haircut I have ever had in my life. I highly recommend this salon.I got a hand massage and Alison gave me a...
citysearch.com - user review - 02/14/2007
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I am very pleased with my experiences at the JR Salon. My colorist does a great job. Everyone is very friendly and polite. I have NEVER had the negative experiences that some reviewers have written about. As...
citysearch.com - user review - 02/12/2007
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If you have the need to be seen, go to this salon. If you want a quality experience, this not the place for you.They don't seem to have an ethic that is followed by the cut or shampoo staff. Lots of back...
citysearch.com - user review - 01/31/2007
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If you have the need to be seen, go to this salon. If you want a quality experience, this not the place for you. They don't seem to have an ethic that is followed by the cut or shampoo staff. Lots of back...
citysearch.com - user review - 01/31/2007
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This is one of the best salons I have ever been to. I don't understand the other reviews, the front desk people are so kind and very helpful. Where else can you get a hand massage, fabulous makeup and a...
citysearch.com - user review - 01/19/2007
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I just signed up with Citysearch to leave this message.I read the last couple of reviews and they sound like terribly unhappy people. I've been going to Jackson Ruiz for several years, and while they are busy...
citysearch.com - user review - 01/19/2007
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I just signed up with Citysearch to leave this message. I read the last couple of reviews and they sound like terribly unhappy people. I've been going to Jackson Ruiz for several years, and while they are busy...
citysearch.com - user review - 01/19/2007
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The front desk staff at this salon must hate their job! They are rude, pushy, and condescending. They look at you with contempt if you don't fit the "look" of the salon. The colorists at this salon are great....
citysearch.com - user review - 01/14/2007
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Salon too "busy" to give adequate time to each client. Pushed through an assembly line. Unprofessional and rude staff. I see why they don't accept tips....they don't do ANYTHING to warrant a tip. This is not...
citysearch.com - user review - 01/14/2007
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I have been a customer of JR downtown salon for years. Use to just rave about it and have sent at least 5 friends there. Now, I can't recommend the salon or stylists. Little touches like forgetting to ask if I...
citysearch.com - user review - 01/05/2007
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I'm surprised by some of the reviews for Jackson Ruiz. Allen has been cutting my hair for over 4 years now, and I've never been disappointed. I look forward to the atmosphere, talking with the staff, getting...
citysearch.com - user review - 12/15/2006
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I'm surprised by some of the reviews for Jackson Ruiz. Allen has been cutting my hair for over 4 years now, and I've never been disappointed. I look forward to the atmosphere, talking with the staff, getting...
citysearch.com - user review - 12/15/2006
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I have amazing hair.. I was born with it. 5 years ago, I made an appointment with Allen, the owner at Jackson Ruiz and he changed my life. The cut i got was amazing, and worth every penny (90 dollars). Slowly...
citysearch.com - user review - 12/01/2006
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I got the best haircut I've ever had here. Terry is wonderful and the prices are very competitive. They make recommendations for products that will work for you but have never 'pushed' me to purchase any. And...
citysearch.com - user review - 11/20/2006
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Please read to avoid a disaster. Spend your money at a place where you feel welcome and there are courteous staff members that are eager to greet and assist you. In my opinion they should get the management...
citysearch.com - user review - 11/17/2006
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I have been getting my hair cut at Jackson Ruiz by Bianca for years and followed her to the JR Salon on Burnet when she moved there. She's always happy to see me, is full of ideas on the best looks for me,...
citysearch.com - user review - 10/27/2006
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Darryl is at the Burnet location for Jackson Ruiz and he's great! He'll give you exactly what you're looking for, gives a great head massage, etc. On top of all that, this is a freakish "no gratuity" salon......
citysearch.com - user review - 09/29/2006
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I had my haircut there with a few stylists and the haircuts were okay. Beautiful space and I adore AVEDA but not much a connection.In my mind I tought that I was merely communicating what I wanted in a haricut...
citysearch.com - user review - 08/08/2006
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I had my haircut there with a few stylists and the haircuts were okay. Beautiful space and I adore AVEDA but not much a connection. In my mind I tought that I was merely communicating what I wanted in a...
citysearch.com - user review - 08/08/2006
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First time I went the "stylist" could not get my layers even and symmetrical. After spending much exhaust and toil of my time trying to explain to the manager the unacceptable cut that was done on my hair....
citysearch.com - user review - 08/06/2006
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My friend who has been getting her hair cut at Jackson Ruiz (downtown) for years, finally convinced me to try out JR. I have been going to Avant for 3 1/2 years where the people have gotten snootier and...
citysearch.com - user review - 07/28/2006
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Everyone at Jackson Ruiz is very friendly and helpful. The girl that did my waxing was fast but still paid attention to detail. I was very pleased with the service and was then suprised when I was told that...
citysearch.com - user review - 07/27/2006
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I have been going to Jackson Ruiz for two years now and have been generally satisfied. Over the past few months, however, my appointments were canceled or re-arranged to accommodate the stylist's schedule. On...
citysearch.com - user review - 05/31/2006
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I have been searching high and low to find "the one". I 've found great stylists, but poor atmosphere or vice versa. I want the total package, and am willing to pay for it! JR Salon (Burnet) provides both, AND...
citysearch.com - user review - 05/24/2006
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I have been going to JR for almost 2 years and have used 3 or 4 different stylists, very happy with all, but have stuck with Philip for over a year. He is great with my long curly hair. My daughter, whose head...
citysearch.com - user review - 01/28/2006
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I've been going to Jackson Ruiz for about a year now--I absolutely love my colorist, Jason, who now works at the Burnet Road location. He is amazing with color, and I have never had so many compliments or the...
citysearch.com - user review - 01/09/2006
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I've been going to Jackson Ruiz for about a year now--I absolutely love my colorist, Jason, who now works at the Burnet Road location. He is amazing with color, and I have never had so many compliments or the...
citysearch.com - user review - 01/09/2006
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I've been going for a few years now and I couldn't be happier. I have curly hair and I've never had a better cut - Bianca is the best. She fills up quickly so you have to book in advance, but it's worth the...
citysearch.com - user review - 06/01/2005
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I would not recommend Jackson Ruiz because of their rude and snobby stylists. But Bianca is a sweet, friendly girl with tons of talent. She is the only reason I've been going for 4 years. I've had appointments...
citysearch.com - user review - 05/22/2005
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the front desk was very nice, but as soon as my stylist came to get me, my experiance started to go downhill. She made me feel like she i was taking up to much of her precious time. After the cut she just...
citysearch.com - user review - 05/20/2005
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I moved out of Austin 2 years ago but I'll never forget my days at Jackson Ruiz. First of all, Austin is a town that thinks its much better than it is and many salons there label themselves as all that but...
citysearch.com - user review - 03/30/2005
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I moved out of Austin 2 years ago but I'll never forget my days at Jackson Ruiz. First of all, Austin is a town that thinks its much better than it is and many salons there label themselves as all that but...
citysearch.com - user review - 03/30/2005
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I have been going to Jackson Ruiz for 3 yrs, Bianca cuts my hair and is wonderful. The atmosphere is relaxing and I love going there. The little touches like scalp and hand massage, make up touch up, make it...
citysearch.com - user review - 03/07/2005
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I have to say, although JR has the 'traditional' aveda salon demeanor (clean, smells nice, attractive) I was not as happy with my experience as I had hoped. The hair cut I got was about the skill level of a...
citysearch.com - user review - 12/03/2004
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I have been going to Jackson Ruiz for almost a year and am sad to say I'm going to be switching salons. It was great for a haircut, but I have less enthusiasm for my experience with highlights. Maybe I was...
citysearch.com - user review - 06/06/2004
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Top service, great atmosphere, EXCELLENT highlights, genuine people, fair prices given the excellent value. I live in SF now but still dearly miss this haven in Austin. I've practically never felt more at home...
citysearch.com - user review - 11/04/2003
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When I used to get my hair relaxed one of the owners did my hair and my daughters's hair also.She is one of the best beautician's around and has spun off and created a beautiful salon with a beautiful...
citysearch.com - user review - 06/26/2003
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When I used to get my hair relaxed one of the owners did my hair and my daughters's hair also. She is one of the best beautician's around and has spun off and created a beautiful salon with a beautiful...
citysearch.com - user review - 06/26/2003
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I had been searching for a good salon for a long time, and Jackson Ruiz fully met and exceeded my expectations. Alan cut my hair, and he did an absolutely amazing job and truly seemed to care about what he was...
citysearch.com - user review - 03/29/2003
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I had been to several top rated salons here but couldn't find someone who could handle thick,curly hair. J-R had no problem! The style was current and the relaxing atmosphere, hand massage, and shampoo massage...
citysearch.com - user review - 03/01/2003
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The stylists are AWESOME, talented, and artistic individuals....one of the owners, Ms. Jackson, is a businesswoman. She cancelled my appointment to accomodate her 3 month in advance schedule, and could not so...
citysearch.com - user review - 02/26/2003
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I visited Jackson Ruiz as a last resort. All of the stylish salons in Austin had let me down and I figured I would have to give this salon a shot. Bianca cut my hair and it was fabulous. This Aveda concept...
citysearch.com - user review - 12/01/2002
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I had gotten a very bad haircut and decided I would try a nice salon. I picked Jackson Ruiz and I am so happy I did. The shampoo experience alone is enough but then you get a nice hand massage while getting a...
citysearch.com - user review - 11/01/2002
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Everyone is friendly at Jackson Ruiz. I got an excellent cut and the best highlights. Love the complimentary hand massage too! Best of all, it their prices are reasonable. This was my first visit and I will...
citysearch.com - user review - 10/31/2002
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Every experience in the 1 1/2 years I have been going to JR has been nothing short of life changing. As my fiance says, "Everyone is so nice there. They pamper you till you almost pass out, and even the ugly...
citysearch.com - user review - 08/27/2002
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I have tried many, many salons and spas in Dallas and Austin looking for the one that had it "all" and have finally found it! Jackson Ruiz has the most welcoming faces and relaxing surroundings. Everyone is...
citysearch.com - user review - 08/13/2002
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The salon is beautiful, very relaxing and it smells great. The staff is very helpful and they always make me feel welcome.The cost of the services include the tip so I end up spending about the same as I would...
citysearch.com - user review - 07/16/2002
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The salon is beautiful, very relaxing and it smells great. The staff is very helpful and they always make me feel welcome. The cost of the services include the tip so I end up spending about the same as I...
citysearch.com - user review - 07/16/2002
Full Review »
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