Better Business Bureau

User Reviews of Better Business Bureau

directv: unscrupulous business practices

directv advertises free installation and free hd dvr. they charged me $467 for installation and the dvr: then it wasn't the hi def--so they had to come back to correct it, & they charged me another $287; said...
citysearch.com - user review - 03/26/2009
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Thunder Contract Services

Hired my friend to do a remodel on my home. Paid him whenever he asked for a draw. When he began making mistakes I told him that he needed to repair them. Upon finding that he had poured my slab at an angle he...
citysearch.com - user review - 03/13/2009
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Best Painting and/or Restoration

I have a 4852 sq ft home in Austin, I've been taken by a previous painter and was referred to Stephen Guilbeau from a colleague of mine wife because he did restoration and painting on their home. I did not...
citysearch.com - user review - 03/12/2009
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Dell Doesn't Stand Behind Their Products

Dell doesn't stand behind their products. I ordered an Inspiron notebook computer from Dell, received it on 2/7/09 and spent the next few days trying to get it to work. It was very slow and often could not...
citysearch.com - user review - 02/08/2009
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Dell Customer Care does not care

Dell sent four memory modules to me via mail. I did not order them. They arrived without an invoice or any reference numbers. I layed them on my desk thinking I would receive some kind of documention in the...
citysearch.com - user review - 12/26/2008
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PETLAND SELLS SICK PUPPES!

I bought a puppy from Petland last Saturday. Took her to the vet they recommended three days later. She is sick. Has digestive problems and giardia. That first "free" pet visit they guarantee cost me $68. When...
citysearch.com - user review - 12/07/2008
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SUPPRORT KIDS IS THE WORST PRIVATE CHILD SUPPORT AGENCY DO NOT USE THEM

Support Kids is a very rude and inconsiderate organization. I have contacted the Attorney Generals office and found they have lot's of complaints against them. They take advantage of single parents knowing we...
citysearch.com - user review - 11/25/2008
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Depew Appliance Round Rock - Avoid at all costs!

My Frigidaire refrigerator, purchased in 2007, no longer works. I was sold a damaged unit, as new by Depew Appliance, 5933 Burnet Rd, Austin, TX 78757 2-15-07: My credit card is charged $772.91 for a...
citysearch.com - user review - 10/28/2008
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MJ Painting 512-934-0732 - Attitude and Unprofessionalism

Its 6pm on Saturday night and I am driving home from Austin to Georgetown with my wife and 3 year old in his car seat. While the speed limit is 35, I was "speeding" at 40 mph on Williams Drive. From out of...
citysearch.com - user review - 08/16/2008
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Handyman Services

I needed some handyman work done so I looked in the phone book and found this service. I called and was told "I charge $67.50 an hour", so I thought that sounded pretty good. I needed 19 holes drilled in my...
citysearch.com - user review - 08/06/2008
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Strand Brothers AC does not honor their warranty

After paying over $5000 for a new ac system it failed in the first year. They have been billing me for the repair ever since, nearly $100 to replace a faulty thermistor. It was supposed ot have a 10 year...
citysearch.com - user review - 03/28/2008
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Austin Motel: Reservation Wrangling-BEWARE!

Austin Motel, 1220 South Congress, Austin TX 78704 The Austin Motel advertises itself as a small operation deep in the heart of the commnnities Arts District. "Small Operation" is an under statement. If you...
citysearch.com - user review - 01/02/2008
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Worst Remodeling /customer service

LIGHTHOUSE REMODELING Had a representative come to the to house take info for a bid for a remodeling job. Were told we would get a bid in a week. 3 weeks went by, no bid. Contacted the rep, he said he was...
citysearch.com - user review - 08/01/2007
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